KINJAL123

INTRODUCTION

As a student of T.Y.B.B.A. I visit to the industries which create knowledge as well as touch to know the industrial environment among students.

I have visited “Sabarkantha District Co- Operative Milk Procedures Union Ltd.” named as sabar dairy. It is situated at Boria national highway No-8, Himmatnagar. This is a co-operative society, large scale manufacturing unit.

The brand name of the entire product is AMUL. Marketing of these products is done by GCMMF (Gujarat Co-Operative Milk Marketing Federation.) The Sabar Dairy has also its own cattle feed plant ‘Sabar Dairy’ near Hajipur village.

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GENERAL INFORMATION

NAME OF THE UNIT.“Sabarkantha District Co- Operative Milk Procedures Union Ltd.” named as sabar dairy.

ADDRESS OF THE UINT.Sabar Dairy, N.H. NO.8,Sub Post: Boria,Ta: Himmatnagar,Dist: Sabarkantha, Web site-www.amul.coopPhone no.-(02772)226051 & 226060

REGISTERED OFFICE OF THE UINT.Sub post-boriaHimmanagar-383001

AUDITORS.Sp. AuditorsMilk Aditors officeHimmatnagar.

ESTABLISHMENT OF THE UNIT.

This unit was established on 27th November, 1964.

SIZE OF THE UNIT.Size of the unit is large scale.

FORM OF BUSINESS ORGINATION.Sabar Dairy is and co-operative society in which the farmer’s are the share holder who get equal advantage of voting.

TYPE OF THE UNIT.Based on the nature and size of the unit this is a large scale unit.

BASED ON NATURE OF ACTIVITY.Based on nature of activity this is a Milk Production Unit.

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TOTAL NO: OF WORKING UNIT.There are 20 working unit in Sabar Dairy.

TOTAL NUMBER OF THE EMPLOYEESS.There are 1089 employees working in the Sabar Dairy.

AREA OF THE COMPANY:The unit is established in 1.

NUMBER OF PRODUTS:Number of products is 15 types…

NAME OF THE PRODUCT: -Amul spray powder -Amul butter -Amul instant milk food -Amul pure ghee -Amul malai paneer -Amul dahi

”

-Amul shrikhand

-Amul Shakti milk

-Amul butter milk

-Amul chhas

-Amul shimmed milk powder

-Amul gold milk

-Amul mava

-Amul rassgula

-Amul sweet lesses

BANKER OF THE UNIT.

-The Sabarkantha District Co-Operative Bank Ltd. (Himmatnagar) -State bank of India (Himmatnagar)

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THE TIMING OF THREE SHIFTS IS:

- 1ST Shift 08:00am – 04:00pm- 2nd Shift 04:00pm – 12:00am- 3rd Shift 12:00pm -- 08:00am

VISION OF THE UNIT.

Quality and safety excellence is the vision of the unit.

SLOGAN OF THE UNIT.The slogan is “AMUL THE TEST OF INDIA”

LOCATION ADVANTAGES O SABAR DAIRY:

1. No problem of transport as National Highway No.8 is near.2. Plenty of ground water.3. Low cost of land.4. A validity of manpower5. Availability of raw material

MISSION OF SABAR DAIRY.

Mission of Sabar Dairy is to provide interest of former and to cater requirement of milk and its products at reasonable rates.

a. Welfare of milk producerb. Marketing of the raw materialsc. Received milk from the village level society.

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PROMOTER AND MANAGER OF THE UNIT

Shri Jethabhai P Patel Chairman Shri Jayntibhai B Patel Vice ChairmanShri Khemabhai H Patel DirectorShri Jashubhai S Patel DirectorShri Ramabhai J Patel DirectorShri Bhogibhai R Patel DirectorShri Dhulabhai K Patel Director Shri Kantibhai S Patel DirectorShri Shubhashbhai N Patel DirectorShri Jeshingbhai R Patel DirectorShri Vipulbhai R Patel DirectorShri Lilachanbhai B Patel DirectorShri Kantibhai D Patel DirectorShri Manibhai I Patel DirectorShri Jayntibhai V Patel DirectorShri Dolatsinh J Chauhan DirectorNDDB representativeGCMMF representativeSK bank representative

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ORGANISATION STRUCTURE OF SABAR DAIRY

Operator Attend tend Wireman Technician Electrician

Peon

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Chairman

Vice chairman

Director Managing director

Deputy General

Manager

Assistant Superintendent

Senior Superintendent

Superintendent

Junior officer

Deputy Officer

Clerk

Worker

PERSONNEL DEPARTMENT

INTRODUCTION

The essential area of this unit is personal management as man power is the greatest assets of any business enter price out of the six ‘M’ those is this unit personnel department is required by man resources department.

Personnel management is a code the way of organizing and treating individuals at work so that they will each get the greatest realization of their intrinsic abilities for than selves and group and their by giving to the enterprise of which they uses a part of its determining competitive advantage and its optimum results.

The personnel department is a also known as labor management industrial relatives man power management etc.

The personnel management covers three aspects. The labor and personnel aspect concurred with requirement, placement and employee remuneration, promotion etc.

Industrial relation aspect concerned with trade union negotiation statement of industrial dispute etc.

1. MAN 2. MONEY3. MACHINE4. METHOD5. MARKET6. MATERIAL

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ORGANISATION STRUCTURE:-

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General Manager [H.R.D]

Personnel Officer

Clerk

Worker

Time Keeper

Clerk

SUBJECT

JOB SATISFACTION

Job satisfaction defined as an individual’s general attitude towards his and her job it is called job satisfaction. Job satisfaction is direct effect on the performance of the employees.

Psychologists observe that job satisfaction computes three ingredients.

1. Material requirement. I.e. salary, package and other benefits, insurance.

2. Social requirement. I .e. acceptance as a member of group to reputed organization.

3. Personnel requirement. I.e. recognition by the boss, etc.

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RESEARCH METHODOLOGY

1:- Objectives:From the viewpoint of objectives, a research can be classified as

-descriptive

-correlation

-explanatory

-exploratory

Descriptive research attempts to describe systematically a situation, problem, phenomenon, service or program, or provides information about , say, living condition of a community, or describes towards an issue.

Correlation research attempts to discover or establish the existence of a relationship/ interdependence between two or more aspects of a situation.

Explanatory research attempts to clarify why and how there is a relationship between two or more aspects of a situation or phenomenon.

Exploratory research is undertaken to explore an area where little is known or to investigate the possibilities of undertaking a particular research study (feasibility study / pilot study).

2:- Sample Size:-

I have chosen 50 customers to survey of the laminate products.

3:- Sampling Method:-

In my survey, I have use conveyance sampling techniques of non probability method.

4:- Method of data collection:-

I have taken help of questioner from the filling of questioner. I have take interview of respondent and till up the questioner.

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Hypothesis

1.

H0, There no relationship between Male and Famel type of job satisfaction

H1, There relationship between time and type of job satisfaction.

H0 is rejected.

2.

H0, There no relationship between Age catagary under 25 type of job satisfaction

H1, There relationship between time and type of male and famel the job satisfaction.

H0 is rejected.

3.

H0, There no relationship between Support and fair treatment of the job satisfaction..

H1, There relationship between time and type of job satisfaction..

H0 is rejected.

4.

H0, There no relationship between and Pension of Safety till retirement.

H1, There relationship between time and type of Pension the customer by.

H0 is rejected.

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5:- Data Analysis:-

1) Gender

Gender Respondents Male 40 Female 10

Male famaleOne month 20 5 25More than month

20 5 25

40 10 50

Success! The contingency table below provides the following information: the observed cell totals, (the expected cell totals) and [the chi-square statistic for each cell].

The Chi-square statistic, P value and statement of significance appear beneath the table. Blue means you're dealing with dependent variables; red, independent.

Category 1 Category 2 Marginal Row Totals Group 1 20 (20) [0] 5 (5) [0] 25 Group 2 20 (20) [0] 5 (5) [0] 25 Marginal Column Totals 40 10 50 (Grand Total)

The Chi-square statistic is 0. The P value is 1. This result is not significant at p < 0.05.

Interpretation

During survey I have made 60 employees to fill up the questionnaire regarding their job satisfaction. From those respondents I found 83% male and 17% female employees.

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2. Age

Age Category Respondents Under 25 27 26 to 35 23

Under 25 26 to 35One month 7 3 10More than month

20 20 40

27 23 50



Category 1 Category 2 Marginal Row Totals Group 1 7 (5.4) [0.47] 3 (4.6) [0.56] 10 Group 2 20 (21.6) [0.12] 20 (18.4) [0.14] 40 Marginal Column Totals 27 23 50 (Grand Total)

The Chi-square statistic is 1.2882. The P value is 0.256372. This result is not significant at p < 0.05.

Interpretation

From the 60 respondents I found 10% employees falling under 25 year age category, 23% in 26 to 35 year age category, 30% in 30to 45 year age category, 20% fall in 46 to 55 age category and 10% fall in 56 or older category.

3).Do you receive the support and fair treatment from your boo..?

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Support and fair treatment Respondents Yes 20 No 30

Yes NoOne month 10 15 25More than month

10 15 25

20 30 50



Category 1 Category 2 Marginal Row Totals Group 1 10 (10) [0] 15 (15) [0] 25 Group 2 10 (10) [0] 15 (15) [0] 25 Marginal Column Totals 20 30 50 (Grand Total)

The Chi-square statistic is 0. The P value is 1. This result is not significant at p < 0.05.

Interpretation

Among that 60 respondents I have find 97% employees receive the support & fair treatment from them boss when 3% employees don’t receive the support & fair treatment from them boss.

4).Which secure thing look for you in this organization…?

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Secure thing Respondents Pension 17 Safety till retirement 33

Pension Safety tillOne month 7 15 22More than month

10 18 28

17 33 50



Category 1 Category 2 Marginal Row Totals Group 1 7 (7.48) [0.03] 15 (14.52) [0.02] 22 Group 2 10 (9.52) [0.02] 18 (18.48) [0.01] 28 Marginal Column Totals 17 33 50 (Grand Total)

The Chi-square statistic is 0.0833. The P value is 0.772822. This result is not significant at p < 0.05

Interpretation

Among that 60 respondents, 35% employees are working for pension, 62% employees working for job safety till retirement, 3% employee working for getting pension.

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5).Are you satisfied with your service here….?

Satisfaction level with service Respondents Extremely satisfied 27 Satisfied 26 Natural 7 Dissatisfied 0 Extremely Dissatisfied 0

Interpretation

Here, overall satisfaction level of service in the organization 45% of employees are extremely satisfied with than service, 43% employees are satisfied with than service 12% employees are neutral satisfied with than service, where on one employee of sample size is dissatisfied or extremely dissatisfied with than service in the organization.

6). Are you satisfied with retirement and other non – medical benefits..?

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Satisfied with retirement and other non- medical benefits

Respondents

Extremely satisfied 14 Satisfied 30 Natural 13 Dissatisfied 4 Extremely Dissatisfied 0

Interpretation

Among that 60 respondents, 23% employees are extremely satisfied with their retirement and non- medical benefits, 49% employees are satisfied with that, 21% employees are neutral satisfied with that, 7% employees are dissatisfied with that and no one is extremely dissatisfied with their retirement and non-medical benefits.

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7). Are you satisfied with the allotment of work in your department…?

satisfied with the allotment of work in your department

Respondents


Interpretation

From that 60 respondent we found that 43% employees are extremely are extremely satisfied with allotment of work in them department, when 47% employees are satisfied with of work in them department, 10% employees are neutral satisfied with allotment of work in them department and on one employee among the respondents is dissatisfied or extremely dissatisfied with allotment of work in them department.

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8). Are you satisfied with the personal development, training and Quality improvement programmer in this organization…?

satisfied with the personal development, training and quality improvement programmer in this organization.

Respondents


Interpretation As per the interview figures, 32% employees are extremely satisfied with the personal development, training and quality improvement programmer in the organization. 61% employees are satisfied with it, 7% are satisfied with it and on one is dissatisfied with it.

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9). Are you satisfied with the chance of promotion in your department…?

satisfied with the chance of promotion in your department

Respondents


Interpretation

As per the interview figures, 23% employees are extremely satisfied,23% employees are natural, 3% Dissatisfied, 2% employees are extremely dissatisfied with the chances of promotion in them department.

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10). Are you satisfied with your compensation plan…?

Satisfied level with them compensation plan

Respondents


Interpretation Among that 60 respondents, 25% employees are extremely satisfied, 58% employees are satisfied, 17% employees are natural and on one is dissatisfied with it.

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11). Are you satisfied with your safety in the organization…?

Satisfied level with them safety in the organization

Respondents


Interpretation As per the interview figures,54% employees are extremely satisfied, 38% employees are satisfied, 8% employees are natural and on one is dissatisfied with it with them safety in the organization.

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12). Are you satisfied with clean facility and up to date condition…?

Satisfied level with clean facility and up to date condition

Respondents


Interpretation

As per the interview figures, 48% employees are extremely satisfied with clean facility and up to date condition,42% employees are satisfied,8% employees are natural satisfied with that, on one is dissatisfied with it and,2% employees are extremely dissatisfied with clean facility and up to date condition.

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13). Are you satisfied with the facilities provided by the organization…?

satisfied level with the facilities provided by the organization

Respondents


Interpretation

As per the interview figures, 52% employees are extremely satisfied with the facilities provided by the organization, 35% employees are satisfied, 10% employees are natural satisfied with the, 3% dissatisfied with that on one is extremely dissatisfied with the facilities provided by the organization.

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14). Are you satisfied with the reward for your loyalty…?

Satisfied level with the reward for your loyalty

Respondents


Interpretation

As per the interview figures, 28% employees are extremely satisfied with the reward for your loyalty, employees are satisfied, 12% employees are3 natural satisfied with the, 5% dissatisfied with that on one is extremely dissatisfied with the reward for your loyalty.

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15). Would you recommend employment at SABAR DAIRY to your friend…?

Recommend employment at SABAR DAIRY to them friend

Respondents

Definitely 20 Probably 19 May be 11 Probably not 4 Definitely not 6

Interpretation As per the interview figures, 33% employees definitely recommended employment at SARAR DAIRY to your friend, 32% probably, 18% may be,7% and 10% employees respectively probably not and definitely not recommended at SABAR DAIRY to your friend.

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16). What can SABAR DAIRY do to increase your satisfaction as an Employer..?

Suggestion Respondents Salary increment 18 Bonus / welfare 17 Medical insurance 10 Improvement in reward system 15

Interpretation

As per the interview figures, the respondents have give different suggestion for the improvement of their job satisfaction, from the 60% respondents, 30% wants increment in their salary, 28% want more bonus and facilities, 17% wants medical insurance will be taken by dairy authority and 25% suggestion for the improvement in reward system.

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FINDINGS An individual may hold different attitudes towards various aspect of the job. Some employees may like job responsibilities and some like opportunities for promotion. The characteristics of an individual also affect the job satisfaction level in the organization.

Here in the sabar dairy I found that challenging work, valued rewards, opportunities for advancement, competent supervision and supervision and supportive co-workers are a dimension of the job that can lead to satisfaction between employees.

The findings as per my survey are following.

As per the interview figures, 20% employees are extremely satisfied on while 10% employees are reappointed after their job.

As per the interview figures, 45% employees are extremely satisfied on their job satisfaction. 43% employees are somewhat satisfied and 12% employees are employees are neutral satisfied with their job satisfaction. So in totality the employees are satisfied with their job.

From the interview figures we can see all that the employees are somewhat satisfied or extremely satisfied or neutral satisfied with the retirement and other non-medical benefits. They are also satisfied with allotment of in them department.

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All the employees are extremely satisfied with then safety in the organization. They are also satisfied with the clean facility and up to date condition.

All the employees are somewhat or extremely satisfied with sabar dairy’s performance reward pattern. They trust on what their superior told them.

From the interview figures, 62% employees strongly believe that their job is secure or safe till retirement, 35% employees look secure thing for them in the future in this organization is for pay pension, only 2% employees secure thing promotion in the future in this organization.

All the employees receive the support and fire treatment from boss and they also receive amount of pay and fringe benefits.

As per the interview figures, 52% employees satisfied with the personal development,

training and quality improvement program in the organization while in this 61% employees are somewhat satisfied with this and 7% employees are neutral satisfied. So in totality the employees are satisfied with the help ding different types of programmers’ in this organization.

From the survey we find that 33% employees give suggestion that employment at sabar dairy,32% employees suggest probably employment at sabar dairy and 18%, 7%, 10% are respectively may be, probably not, definitely not they suggest employment at sabar dairy.

As per the interview figures, 30% wants increment in their salary, 28% want more bonus and welfare facilities, 17% wants medical insurance will be taken by dairy authority and 25% suggested for the improvement in reward system.

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LIMITATION

Here in sabar dairy, our survey has conducted by self selection of the sample.

At the time of survey the period was retirement period and thus employees were getting retired at that time, we don’t grab the opportunity of studying the job satisfaction level of retiring employees.

Due to insecurity or fear, responses given by the respondents were not reliable in case of questions to promotion, and management bodies its corporate planning etc.

Employees in the organization were quite busy so they had no enough ansd sufficient time to give proper and, more information.

In survey the sample size is limited up to 60 samples only.

This survey was conducted within the period of one and half month so may be possible that it do not give the perfect reason of level of satisfaction

in the organization.

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RECOMMENDATION

Having studied the several aspect of job satisfaction here we put some recommendation for strengthening the job satisfaction level of employees at sabar dairy.

Here are some recommendations;-

To decrease the dissatisfaction regarding salary, consult surveys or make comparable with that you are offering in addition, make sure you have clear policies related to salary.

To improve productivity of workers you have to provide them reasonable reward or motivate them in their work. For that you have to make the transparent and faultless recognition and reward policies.

For motivating the employees to work better you have to make proper establishment of the proper performance appraisal policies.

During surveys employees wants that medical insurance taken by the dairy itself for all employees.

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CONCLUSION

It was indeed a memorable and everlasting experience for us visit unit. I learned how to implement the theoretical knowledge to the practical and industrial environment.

Here to conclude our research project on job satisfaction of employees at sabar dairy, I found that the employees are somewhat or strongly satisfied with some areas like safety, facilities and working condition, performance reward, benefit package system. But employees are more dissatisfied with their salary want incensement in it. The implies also want the improvement in the welfare facilities and medical facilities.

Thus, for the improvement in the job satisfaction level of the employee’s sabar dairy has to focus on the factors in which the employees are dissatisfied and make the improvement in the policies. So it is helpful in motivating and productivity of employees as well as the organization.

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BIBLIOGRAPHY

[1] l. m Prasad:-

“Organizational behavior’’ by sultan chand & sons 3rd edition

[2] Stephen robbing;-

“Organizational behavior’’ by pearson publication, 12th edition

[3] Gary dessler:-

“Human resource management’’ by personal publication, 11th edition

[4] www.amul.coop

[5] www.wikpedia.xom

[6] http:// www.shvong.com/humanities/229177-job-satisfaction-

General /

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http://www.shvong.com/humanities/229177-job-satisfaction-%20

http://www.wikpedia.xom/

http://www.amul.coop/

QUESTIONNAIRE

1. Do you receive the support and fair treatment from your boo..?

Vitrified Tiles Amul ghee

Floor Tiles Wall Cladding Tiles

2. Which secure thing look for you in this organization…?

Yes No

3. Are you satisfied with your service here….?

Yes No

4. Are you satisfied with retirement and other non – medical benefits..?

Yes No

5. Are you satisfied with the allotment of work in your department…?

Yes No

6. Are you satisfied with the personal development, training and Quality improvement programmer in this organization…?

Yes No

7. Are you satisfied with the chance of promotion in your department…?

Yes No

8. Are you satisfied with your compensation plan…?

Yes No

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9. Are you satisfied with your safety in the organization…?

Yes No

10. Are you satisfied with the reward for your loyalty…? Yes No

11. Would you recommend employment at SABAR DAIRY to your friend…?

Yes No

12. What can SABAR DAIRY do to increase your satisfaction as an Employer..?

Yes No

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KINJAL123

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