Kingdom of Saudi Arabia Ministry of Higher Education Al-Imam Muhammad Ibn Saud Islamic University...

24
Kingdom of Saudi Arabia Ministry of Higher Education Al-Imam Muhammad Ibn Saud Islamic University College of Computer and Information Sciences 1 Chapter 1 - Part 2 An Introduction to Information Systems in Organizations IS200-Introduction to IS Information Systems Department

description

Business Information Systems Most common types of information systems used in business organizations Electronic and mobile commerce systems Enterprise Systems: Transaction processing systems Enterprise Resource Planning Management information systems 3

Transcript of Kingdom of Saudi Arabia Ministry of Higher Education Al-Imam Muhammad Ibn Saud Islamic University...

Page 1: Kingdom of Saudi Arabia Ministry of Higher Education Al-Imam Muhammad Ibn Saud Islamic University College of Computer and Information Sciences 1 Chapter.

Kingdom of Saudi ArabiaMinistry of Higher Education

Al-Imam Muhammad Ibn Saud Islamic UniversityCollege of Computer and Information Sciences

1

Chapter 1 - Part 2 An Introduction to Information Systems in

OrganizationsIS200-Introduction to IS

Information Systems Department

Page 2: Kingdom of Saudi Arabia Ministry of Higher Education Al-Imam Muhammad Ibn Saud Islamic University College of Computer and Information Sciences 1 Chapter.

IS Department

Overview• Business Information Systems• Types of Business Information Systems• System Development

IS Department 2

Page 3: Kingdom of Saudi Arabia Ministry of Higher Education Al-Imam Muhammad Ibn Saud Islamic University College of Computer and Information Sciences 1 Chapter.

IS Department

Business Information Systems• Most common types of information systems used in

business organizations

• Electronic and mobile commerce systems

• Enterprise Systems: • Transaction processing systems• Enterprise Resource Planning

• Management information systems

3

Page 4: Kingdom of Saudi Arabia Ministry of Higher Education Al-Imam Muhammad Ibn Saud Islamic University College of Computer and Information Sciences 1 Chapter.

IS Department

Business Information Systems (continued)

• Decision support systems

• Specialized business information systems:• Knowledge Management, • Artificial Intelligence, • Expert Systems• Virtual Reality

4

Page 5: Kingdom of Saudi Arabia Ministry of Higher Education Al-Imam Muhammad Ibn Saud Islamic University College of Computer and Information Sciences 1 Chapter.

IS Department

Business Information Systems (continued)

5

Figure 1.5: Business Information Systems

Page 6: Kingdom of Saudi Arabia Ministry of Higher Education Al-Imam Muhammad Ibn Saud Islamic University College of Computer and Information Sciences 1 Chapter.

IS Department

Electronic and Mobile Commerce• E-commerce: Involves any business transaction executed electronically

between parties, such as• Companies (B2B)• Companies and consumers (B2C)• Consumers and other consumers (C2C)• Companies and the public sector• Consumers and the public sector

6

Page 7: Kingdom of Saudi Arabia Ministry of Higher Education Al-Imam Muhammad Ibn Saud Islamic University College of Computer and Information Sciences 1 Chapter.

IS Department

Purchase Order - Traditional

7

Purchase Order – E-commerce

Page 8: Kingdom of Saudi Arabia Ministry of Higher Education Al-Imam Muhammad Ibn Saud Islamic University College of Computer and Information Sciences 1 Chapter.

IS Department

Electronic and Mobile Commerce (continued)• Mobile Commerce:

• Transaction conducted anywhere, anytime• Relies on the use of wireless communications

(portable phones, laptop, and other mobile devices)

8

Page 9: Kingdom of Saudi Arabia Ministry of Higher Education Al-Imam Muhammad Ibn Saud Islamic University College of Computer and Information Sciences 1 Chapter.

IS Department

Enterprise Systems: Transaction Processing Systems and Enterprise Resource Planning

• Transaction: business-related exchange• Payments to employees• Sales to customers• Payments to suppliers

• Transaction processing system (TPS): organized collection of people, procedures, software, databases, and hardware used to record completed business transactions

9

Page 10: Kingdom of Saudi Arabia Ministry of Higher Education Al-Imam Muhammad Ibn Saud Islamic University College of Computer and Information Sciences 1 Chapter.

IS Department

Transaction Processing Systems (continued)

10

Figure 1.9: A Payroll Transaction Processing System

Page 11: Kingdom of Saudi Arabia Ministry of Higher Education Al-Imam Muhammad Ibn Saud Islamic University College of Computer and Information Sciences 1 Chapter.

IS Department

Enterprise Resource Planning• Integrated programs capable of managing a company’s

vital business operations for an entire multi-site organization

• Coordinate planning, inventory control, production, and ordering

11

Page 12: Kingdom of Saudi Arabia Ministry of Higher Education Al-Imam Muhammad Ibn Saud Islamic University College of Computer and Information Sciences 1 Chapter.

IS Department

Information and Decision Support Systems• An effective TPS provides a number of benefits to a

company• A TPS can speed business activities and reduce clerical

costs• Data stored in TPSs is used to help managers make

better decisions

12

Page 13: Kingdom of Saudi Arabia Ministry of Higher Education Al-Imam Muhammad Ibn Saud Islamic University College of Computer and Information Sciences 1 Chapter.

IS Department

Management Information Systems• Management information system (MIS)

• Organized collection of people, procedures, software, databases, and hardware

• Provides summary about routine information to managers/decision makers

13

Page 14: Kingdom of Saudi Arabia Ministry of Higher Education Al-Imam Muhammad Ibn Saud Islamic University College of Computer and Information Sciences 1 Chapter.

IS Department

Management Information Systems (continued)

14

Figure 1.10: Management Information System

Page 15: Kingdom of Saudi Arabia Ministry of Higher Education Al-Imam Muhammad Ibn Saud Islamic University College of Computer and Information Sciences 1 Chapter.

IS Department

Decision Support Systems

• Decision support system (DSS)• Organized collection of people, procedures, software, databases,

and hardware• Supports problem-specific decision making

15

Page 16: Kingdom of Saudi Arabia Ministry of Higher Education Al-Imam Muhammad Ibn Saud Islamic University College of Computer and Information Sciences 1 Chapter.

IS Department

Decision Support Systems (continued)

16

Figure 1.11: Essential DSS Elements

Page 17: Kingdom of Saudi Arabia Ministry of Higher Education Al-Imam Muhammad Ibn Saud Islamic University College of Computer and Information Sciences 1 Chapter.

IS Department

Specialized Business Information Systems

• Knowledge management systems (KMSs): an organized collection of people, procedures, software, databases, and hardware to create, store, share, and use the organization’s knowledge and experience

• Artificial intelligence (AI): field in which the computer system takes on the characteristics of human intelligence

17

Page 18: Kingdom of Saudi Arabia Ministry of Higher Education Al-Imam Muhammad Ibn Saud Islamic University College of Computer and Information Sciences 1 Chapter.

IS Department

Artificial Intelligence

18

Figure 1.12: The Major Elements of Artificial Intelligence

Page 19: Kingdom of Saudi Arabia Ministry of Higher Education Al-Imam Muhammad Ibn Saud Islamic University College of Computer and Information Sciences 1 Chapter.

IS Department

Expert Systems

• Give the computer the ability to make suggestions and act like an expert in a particular field

• Allow organizations to capture and use the wisdom of experts and specialists

• The knowledge base contains the collection of data, rules, procedures, and relationships that must be followed to achieve value or the proper outcome

19

Page 20: Kingdom of Saudi Arabia Ministry of Higher Education Al-Imam Muhammad Ibn Saud Islamic University College of Computer and Information Sciences 1 Chapter.

IS Department

Virtual Reality

• Simulation of a real or imagined environment that can be experienced visually in three dimensions

• Can be a powerful medium for communication, entertainment, and learning

20

Page 21: Kingdom of Saudi Arabia Ministry of Higher Education Al-Imam Muhammad Ibn Saud Islamic University College of Computer and Information Sciences 1 Chapter.

IS Department

Systems Development• Systems development: creating or modifying existing

business systems• Systems development can be:

• Performed in-house• Outsourced: hiring an outside company to perform some or all of

a system development project• To improve results of a systems development project, it

is divided into several steps

21

Page 22: Kingdom of Saudi Arabia Ministry of Higher Education Al-Imam Muhammad Ibn Saud Islamic University College of Computer and Information Sciences 1 Chapter.

IS Department

Systems Development (continued)

22

Figure 1.14: An Overview of Systems Development

Page 23: Kingdom of Saudi Arabia Ministry of Higher Education Al-Imam Muhammad Ibn Saud Islamic University College of Computer and Information Sciences 1 Chapter.

IS Department

Systems Investigation and Analysis• Systems investigation: gain understanding of the

problem to be solved or opportunity to be addressed• Systems analysis: defines problems and opportunities of

the existing system (define business needs)

23

Page 24: Kingdom of Saudi Arabia Ministry of Higher Education Al-Imam Muhammad Ibn Saud Islamic University College of Computer and Information Sciences 1 Chapter.

IS Department

Systems Design, Implementation, Maintenance, and Review

• Systems design: how the new system will work to meet the business needs defined during systems analysis

• Systems implementation: creating or acquiring the various system components defined in the design step, assembling them, and putting the new system into operation

• Systems maintenance and review: check and modify the system so that it continues to meet changing business needs

24