Kickass Web Management Tools

gvsu.edu/webteam/kickass

Hello!I am Dave Poortvliet

@DavePoortvliet

25,000 Students1,600 Faculty1,600 Staff500 Dept. Web Sites110,000 web pages

9 member centralized web team

Team CommunicationDid you get my voicemail about the

email that I called you about earlier?

SLACK

TeamGantt

Google Docs

Zebra

Site DecisionsDave, how will the new CMS reduce the time I spend updating our site?

You haven't updated your site since 2007, so it will not save you any time

Google Analytics

Segments

Audience > Mobile > OverviewBehavior > Site Content > Content Drilldown

Audience > Mobile > OverviewAudience > User Flow

Audience > Mobile > Overview

Heat Mapping

Site Search Logs

Survey Monkey

Usability Testing

VirtualBox

Other ToolsygolonhceT ecarbmE

oops, my transparency is backwards

Photoshop

Coda

Aqua Data Studio

1Password

Responsive Web Design Tester

Javascript Console J

Meeting Checklist

Whats the purpose? Do you really need to meet? What is the agenda? Whats your role? Come prepared.

Meeting Checklist Summary

E-mailIm just calling to let you know I will be sending you an email

GmailMeter.com

GmailMeter.com

Gmail Meter

FiltersThe RG Folder

Expectations

NRNno reply needed

Canned MessagesThanks so much for your email, [name]. Can you please give me a little more context on the situation here, and send over [the information about or data necessary to answer]? Once you send that over, Ill be able to respond.

Credit: Alexandra Franzen

Whats the Context?

Not my job

Pointless Project

Overwhelmed

The Non Request

The Laundry List

Thanks so much for your email, [name]. Theres a lot to think about here. In the interest of getting back to you promptly, could you help me understand exactly what youd like me to assist with?

GMail Labs > Undo Send

GMail Settings > General > Stars

Customer ServiceI faxed you a copy of the changes

we need for the website

WhatsMyBrowser.org

SiteImprove

Skitch

Jing

UserVoice

Feedback Buttons

The Phone

POP QUIZ

Dave, I cant log in to that one site.

Dave, I cant log in to that one site.

phone

Dave, what is the status of the events feed for /housing?

Dave, what is the status of the events feed for /housing?

email

Dave, how do I get a .fp7 file off my Jaz Drive?

Dave, how do I get a .fp7 file off my Jaz Drive?

no follow up

My Feet

What WorkedSLACK

TeamGanttGoogle Docs

ZebraGoogle Analytics

HeatmapsSurvey Monkey

Usability TestingVirtualBox

SiteImproveSkitch & Jing

UserVoice

SummaryWhat DidntIRC, AIM, BasecampExcelMS OfficeLighthouseServer LogsGA In-Page AnalyticsWeb Formsplug-in required toolsLots o machinesRelying on clientDroplr, Snagit, CapturFeedback Button

Thanks!Any questions?

@DavePoortvliet

poortvld@gvsu.edu

Thank you!@DavePoortvliet