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curriculum vitae/ resume & portfolio
Personal Details
Khosi Mpungose+27(0) 61 423 6719Bryanston no. 45 Wilton Ave25/09/19909009251596088
NameLast Name
Contact NumberAddress
Date of BirthID Number
Technical Skills
Project Management, Content Management, Visual Communication, Layout Design, Typography, Illustration, Information graphics, Photography, Writing
Software of choice: Adobe Mastersuite Collection: Illus-trator, InDesign, Photoshop, Premier, After Effects, Dreamweaver
Hardware: Canon DSLR Cameras, Mac and PC.
Soft Skills
I Can lead a process and see things through the finishGood Communicator (which largely includes listening) I work well alone where appropriate and well in teams (where appropriate)I have a knack for organisationEmpathetic but firm leadership styleI prefer to work authentically
Employment History
During my third year of university, I did some design work for clients. I designed logos, layouts and website mockups.
I was called to intern at Blackstar Communications toward the end of my third year. I was invloved in a ticketing project for PRASA. My assigments ranged from designing layouts, brainstorming an inno-vative concept (which required a substantial amount of research and understanding of the project) ,designing web site mockups for the ticketing system and compiling presentations, videos and proposals to clients.
The following year I did some freelance work having come to terms with the fact that I couldn’t comlete my fourth year (degree) due to financial reasons. I was called back to the company to work as a Multimedia Consultant. I already knew the project inside out and the proposals we had designed for them had been signed off by their clients. I became he custodian for the design standards of thecompany. My projects were centred on ensuring consistent design standards within the organization and working on proposals and videos that required client sign-offs.
Internal assignments included the redesign of the website, which I presented a pitch on. At the same time I was busy with renewing the company’s brand guidelines.
Design Consulting
Blackstar Communications Multimedia Intern
Blackstar Communications Multimedia Consultant
Blackstar Communications DESIGN HEAD
Microsoft CONTENT MANAGER
I was called to Microsoft to join a team that offered dedicated con-tent to East, West and Central Africa. We worked closely with the US Team that started Microsoft Virtual Academy (MVA). We took the same business model and started the MVA 4Afrika Initiativem which involved live e-lessons centred around Microsoft products.
My role was to plan and coordinate the lessons, along with my manage, Lutz Ziob. I had a Project Management and Co- Content Generation role. I booked the studio dates and times, do the copy-riting for the marlketing material, make sure speaker who had to fly in from different countries had visa’s, accomodation and the like. I have worked with individuals form different sectors of Business and IT and people from different parts of the world. We built our own studio in time. I would book in any Microsoft employees for cetrain initiatives they wanted to begin. However, the primary goal was to get participants for the Microsoft Virtual Academy. I left my role to pursue a career move where I was offered Partnership to build and head a creative team.
The directors of the company called me back because they were having trouble building the design communication team, which deteriorated since I had left. I compiled a team development plan according to the objectives of the company. Work began immedia-tel with recruitment, training interns in research and design in the business context, having interns come and go. Most of my time was spent reading leadership books, magazines and articles and blogs to find the right recipe for this team, working closely with the owner to compile stratgic proposals that articluated a Value Proposition and addressed as many stakeholder concerns as possible, building the company brands and standards, designating team tasks to indi-vidual strengths, writing, editing, designing, directing - from the most menial tasks to the strategic vision - I undertake what needs to be done.
design process
UnderstandResearch
IdeatePrototypeTestProduce
I have used this design process throughout my design career. It has proven to work well for me.
Designing a photograhy-based book (collaborative) based on a client project outcomes. For this excercise, we needed to gather as much insight into the clients business, arrange to see the progress on site, conduct interviews with stakeholders and gather reports and stats from the Project Manager to gauge how much we had transformed the clients business. So, I laid out these photo
-
graphs all over the table to challenge whether we could come up with a compelling angle from which to tell the story.
This is the drafts phase of a project for the company client which turned into a different project, so the final outcome wasn’t realised based on business descisions. I laid out the layout to assess that the story was logical and inspiring.
home page
curious strategic visionary competitive game changer market maker transformation
logo header fixed navigation menu bar:scroll down to move between menu sections or click for specific sectionshome about approach solutions experiences contact
transition to next slide buttons
home
about
text
text
text
text
what we do who we are
about
what we do who we are
text/info/image transition in from right whenbutton clicked
about
what we do who we are
text/info/image transition in from right whenbutton clicked
nathan statement/profile vincent statement/profile
text
VProp How wemanage them
text
click icons to transition in more information
text text text
VProp How wemanage them
VPropHow wemanage them
text
approach
approach approach approach approach
solutions
experiences
contact
solutions solutions
infographic
project blueprint/proposal covers
profiles
social media icons
TelFaxEmail
direct email box
sendLink to facebook/Twitter/LinkedIn etc
transition in transition in transition in transition in
transition in transition in
This project was quite challenging because the director had been looking for the right value proposition to communicate what it was the company did. With his direction, we drafted layouts of what he wanted the website to say and how we wanted it to flow for the viewer. This is the wireframe we initially drafted.
I like to do a bit of reading and staying up to date with information in the sector of work I am dealing with. I spend alot of time with books, magazines etc to keep my mind on the topic and keep refreshing ideas. This makes collective ideation so much more productive.
Me and my team of interns, Ndu-miso and Alexia, brainstorming an improved draft of a proposal for Metrorail.
Interests & Inspirations
Typography, Design Discipline, Sketching/ Drawing, Reading, Film, Swiss Designs, Art, Branding, Business, Running, Spending time with family, Infographics, Industrial Designs, Design Blogs, Coffee, Coffee Shops, People, Photography and the like.
side projects
During my time at Microsoft, I decided to emabrk on a side project, which was the creation of the book, “Thandi’s Trippy Trips”. The book was exhibited at the Design Indaba Expo, where I launched the first edition of the collectable book. I did a video interview:
Feel Free to copy the Link below: http://www.designindaba.com/videos/interviews/khosi-mpungose-illustrated-african-traveller)
This side project has brought on some unexpected surpises:A response from a lady with an autistic child who linked me to the South African Autism association, great responses from international delegates and a few interview requestsCurator, Cathal Mckee asked to exhibit my work in Germany at the African Arts Festival this year.
So, I’m glad I took part in this project which gave me new persoective.
DesignMathematics
ScienceEnglishFrench
AfrikaansLife Orientation
Contextual StudiesVisualization Techniques
TechnologyProfessional Practice
Design Theory
Qualification: Matric Certificate at Crawford College
Qualification: National Diploma of Multimedia (NDip)at The University of Johannesburg
High school Subjects
University Subjects
Portfolio
The following portfolio work represents the work I have completed in the last three years, most of which appealed to stakeholder con-cerns and client/ director's needs. Please note that the information in most of my work is highly confidential. There is a limit in what I can display, however, I can’t disclose conceptual writing. Thank you for your understanding.
LAYOUT/ PROPOSALS/ VISUAL COMMUNICATION
APPOINTMENT OF STRATEGIC TRANSACTION ADVISORSFOR METRORAIL AUTOMATED FARE SYSTEM
A Division of PRASA
APRIL 2015 PROPOSAL
Metrorail Ahead of
How To Position AFC/EMV Ticketing Curve
Metrorail Automated Fare CollectionEMV Ticketing SystemARCHITECTURE BLUEPRINTSEPTEMBER 2014
Version: 001
A Division of PRAS
16O
CT2
014
A Division of PRAS
METRORAIL SYSTEM
ARCHITECTURE WORKSHOP
July 2013 Draft for PRASA ICT Discussion Purposes Only
Workshop DocumentBlueprintValue Proposition; What we will deliver to the client
Employment History
During my third year of university, I did some design work for clients. I designed logos, layouts and website mockups.
I was called to intern at Blackstar Communications toward the end of my third year. I was invloved in a ticketing project for PRASA. My assigments ranged from designing layouts, brainstorming an inno-vative concept (which required a substantial amount of research and understanding of the project) ,designing web site mockups for the ticketing system and compiling presentations, videos and proposals to clients.
The following year I did some freelance work having come to terms with the fact that I couldn’t comlete my fourth year (degree) due to financial reasons. I was called back to the company to work as a Multimedia Consultant. I already knew the project inside out and the proposals we had designed for them had been signed off by their clients. I became he custodian for the design standards of thecompany. My projects were centred on ensuring consistent design standards within the organization and working on proposals and videos that required client sign-offs.
Internal assignments included the redesign of the website, which I presented a pitch on. At the same time I was busy with renewing the company’s brand guidelines.
Main Line Passenger Service STAR SystemARCHITECTURE BLUEPRINTOCTOBER 2014
Vversion: 002
25S
EP
2014
/ Profile of the policyexpertise to be rendered
• Knowledge Sharing Across• Consortium Partners
A Division of PRASA
METRORAIL SYSTEM
ARCHITECTURE WORKSHOP
July 2013 Draft for PRASA ICT Discussion Purposes Only
Strategic Marketing, Sales & E-Commerce WebsiteARCHITECTURE BLUEPRINTNOVEMBER 2014
Version: 001
NO
V20
14
APPOINTMENT OF STRATEGIC TRANSACTION ADVISORSFOR METRORAIL AUTOMATED FARE SYSTEM
A Division of PRASA
APRIL 2015 PROPOSAL
Metrorail Ahead of
How To Position AFC/EMV Ticketing Curve
Business ExpressTicketing SystemARCHITECTURE BLUEPRINTAugust 2014
Version: 001
Metrorail Automated Fare CollectionEMV Ticketing SystemARCHITECTURE BLUEPRINTSEPTEMBER 2014
Vversion: 001
A Division of PRASA
16O
CT2
014
GROUP WORKSHOP
AUTOPAX STAR SYSTEM
28 TO 30 January 2013
A collection of workshop documnte and blueprints for each business unit of PRASA
GUIDE TO PRASA STAR SYSTEMTHE TRANSFORMATION
R E P O R T / I S S U E 0 1
/ O C T 2 0 1 5
Independent publication for
PASSENGER RAIL AGENCY OF SOUTH AFRICA
I N S P I R I N G A M B I T I O U S T R A N S F O R M A T I O N
S T R AT E G I C . C A L C U L AT E D . B O L D
I N S P I R I N G A M B I T I O U S T R A N S F O R M A T I O N
PASSENGER RAIL AGENCY OF SOUTH AFRICA
V O I C E S O F P R A S A S T A R S Y S T E M
The comapny had developed a transport ticketing system for PRASA’s (Passenger Rail Ser-vice South Africa) four business units, including long distance train and bus and commuter train and bus. We wanted to take them through the transfor-mation journey. The final approach was to give each stakeholder a voice and address each concern by com-municating how the system would improve their business.
01EXECUTIVE
SUMMARY
Transformation Guide quarterly issue or STAR system progress to support the client immigrating to the new system. Divider page pixel concept to represent data; an asset that PRASA never had before.
Department of Office of The Chief Justice
WORLD CLASSE-COURT SOLUTIONAHOW TO CREATE
D E V E L O P G A U T E N GH U M A N S E T T L E M E N T S
M E G A P R O J E C T S
E C O N O M I C V I A B I L I T YF O R S O C I A L A N D
Tender number HLA 4/2/4-2015/11
GAUTENG PROVINCEHUMAN SETTLEMENTSREPUBLIC OF SOUTH AFRICA
T U R N K E Y S O L U T I O N S
GAUTENG PROVINCEHUMAN SETTLEMENTSREPUBLIC OF SOUTH AFRICA
HLA 4/2/4 - 2015/10TENDER NUMBER
SECURING THE HOUSING OPPORTUNITY AND BENEFICIARY MANAGEMENT PROCESS
Cover 1: A Biometrics system proposal for low cost housing. Cover 2: A mega Housing pro-posal to develop a city that accommodates different income groups, including subsidised homes for the disadvantaged. Cover: A proposal for an efiling system to maintain the authen-ticity of court documentation processes.
INFOGRAPHICS/ VISUAL STORYTELLING
B I / R E P O R T I N G ,
R D B M S E R P , C R MS Y S T E M S
D o c u m e n t s , E m a i l s
W e b L o g s , C l i c k S t r e a m s
S o c i a l N e t w o r k s
M a c h i n e G e n e r a t e d
S e s n s o r D a t a
G e o l o c a t i o nD a t a
Go
ve
rna
nc
e
& I
nte
gra
tio
n D a t a A c c e s s
D a t a M a n a g e m e n t S
ec
uri
ty
Op
era
tio
ns
Q U E R YA D H O C A N A LY S I S ,
D E S K T O P C L I E N T S W E B - B A S E D C L I E N T S M O B I L E C L I E N T S
01
Ext
ern
al/T
hird
P
arty
Sys
tem
sD
atab
ases
Bac
ken
d
Sto
red
P
roce
du
res
Web
Ser
vice
sF
ron
t En
d
Ser
vice
s
Customers Production Administration & Control
Management
External Facing Websites
wwwAgentsPortal
FinanceControl
OperationsControl
Ticket Issue
Management & OperationalReporting
Master DataManagement
ReservationEnquiry
Booking &Payment
Dynamic FareManagement
Coach & ServiceConfiguration
Reporting, MIS& Administration
Enquiry
Payment
Reserve
Get Availability
Validation
Rules management
Coach Management
Build Services
Ops management
LuggageRevenue AccountingRemission
VehiclesNotifications
Sequel ServerReporting Services
Services & Fare Management
Remission and Revenue Accounting
OperationsCustomer Relationship Management
Management Information Systems (MIS)
Third Party Ticket Sales BanksMerchantAPN
On Board Device Connectivity via GSM or WiFi
WHAT
CONSTITUTES
A GOOD SYSTEM
ARCHITECTURE?
A good system archi tecture a l igns with the Enterpr ise
Archi tecture of the organizat ion. F ive factors defining a good
system:
Funct ional i ty
Scal abi l i ty
Agi l i ty
Responsiveness
Robustness
Easy Maintenance
I wanted to enliven these otherwise boring architecture system diagrams to engage PRASA Group and ICT.
SOCIALIST CAPITALIST
FRENCH RAILWAYS
AMTRAC
Top 10 MetrosSouth African Trains
Socioeconomic drivenMLPS is a social service with a bias toward providing social government policies.
0%100%
Shared Value“Recognizes that societal needs, not just conventional economic Needs, define markets”
EUROPEAN RAILWAYAGENCY
CANADIAN INSTITUTE OFGUIDED GROUND TRANSPORT
VIA RAIL
FRANCHISED BRITISH RAIL COMPANIES
Illustrating how various coun-tries are subsidised in the rail industry; to gauge how eco-nomically and socially driven they are.
An Infographic I wans asked to design by the Microsoft Soiuth Africa marketing & sales team to organise their teams and distrib-uters.
Eastern Cape
Free State
Gauteng
KwaZulu-Natal
Limpopo
MpumalangaNorth West
Northern Cape
Western Cape
“ in the High Court of South Afr ica”Eastern Cape Div is ion, Grahamstown
“ in the High Court of South Afr ica”
Eastern CapeLocal Div is ion, Bhisho
“ in the High Court of South Afr ica”
Eastern CapeLocal Div is ion, Mthatha
“ in the High Court of South Afr ica”
Free State Div is ion, B loemfontein
“ in the High Court of South Afr ica”
Gauteng Local Div is ion, Pretor ia
“ in the High Court of South Afr ica”
Gauteng Local Div is ion, Johannesburg
“ in the High Court of South Afr ica”
Gauteng Local Div is ion, Pretor ia ( Funct ioning as L impopo Local Div is ion, Thohoyondou)
“ in the High Court of South Afr ica”
Gauteng Local Div is ion, Johannesburg (Funct ioning as Mpumalanga)
“ in the High Court of South Afr ica”
Kwa-Zulu Natal Local Div is ion, Durban
“ in the High Court of South Afr ica”
Kwa-Zulu Natal Div is ion, P ietermar i tzburg
“ in the High Court of South Afr ica”
Northern Cape Div is ion, K imber ly
CURRENT SCOPE OF E-COURT FILING
SYSTEM TO BE IMPLEMENTED IN ALL
HIGH COURTS
THE SUPREME COURT
Bloemfontein
Infographic for the Gauteng Department of Human Settle-ments (GDHS)
Transformation Guide quarterly issue or STAR system progress to support the client immigrating to the new system. Divider page pixel concept to represent data; an asset that PRASA never had before.
Selling the ‘digital’ concept to PRASA. 1: Physical versus Digital commerce platforms. 2: ‘Evolution of Ticketing’3: The benfits of Big Data
Shoprite
Computicket
Checkers
Welcome to the Digital Economy
Physical Economy Digital Economy
Sales Counter
WHAT IS PRASA’S DIGITAL FUTURE?
A N Y W H E R EA N Y T I M E ( 2 4 / 7 )
A N Y O N E
S E T L O C AT I O N O P E R AT I N G H O U R SV I A S A L E S A G E N T
and at what rate will PRASA evolve to the digital economy?
HOW TO MAKE THE STAR SYSTEM WORK FOR AUTOPAX/ MLPS/ BUSINESS EXPRESS
3 MAIN IMPACTS THE STAR SYSTEM WILL HAVE ON YOUR ORGANIZATION
C U S T O M E R R E L AT I O N S H I P S P R O D U C T D E V E L O P M E N T O P E R AT I O N A L E F F I C I E N C Y
3 CHALLENGES OF IMPLEMENTING DATA INITIATIVES
Navigating customer data can help to improve customer relationships. The information provided in the system can tell you where customers travel, how often, who they travel with etc. This leads to the next benefit...
Knowlegde about customers’ travel patterns can assist the business in improving product offerings, being more innovative about when to offer which products for sustainable business growth. This is how the system becomes a strategic tool.
How well an organisation oprates is fundamentally due to the calibre of human resources they have, but also how resources can be effectively allocated to more meanigful tasks, like focusing on customer service. Because the system automates a number of processes, it saves time and energy and prevents reporting that is open to human error.
S E C U R I T Y C O N C E R N S D ATA C O N S O L I D AT I O N
D E P A R T M E N TA L S Y S T E M B A R R I E R S
Increasing concerns about the security of data can cause reluctance to implement big data at a large scale.
Integrating data from disparate sources can be a hurdle...
It can be a challenge to maximize data by cosolidating between the different business units. Each buisness unit must share the same vision and objectives to mine the data most effectively and collaboratively.
AFC/EMV
TICKETS
CASH
NFC
THE EVOLUTION OF TICKETINGHow rapidly is the ticketing landscape evolving?
CORPORATE IDENTITY
Human Capital ICT Transformation Business Intelligence Smart Technologies
BLACKSTARBUSINESS SOLUTIONS
O U R M I S S I O NI n s p i r e A m b i t i o u s T r a n s f o r m a t i o n
Human Capital ICT Transformation Business Intelligence Smart Technologies
BLACKSTARBUSINESS SOLUTIONS
O U R M I S S I O NI n s p i r e A m b i t i o u s T r a n s f o r m a t i o n
W e c r e a t e s t r a t e g i c t r a n s f o r m a t i o n b l u e p r i n t s
f o r y o u r f u t u r e e n d - s t a t e
a n d h e l p y o u e x e c u t e t h e m .
Blackstar Communications 1. Brand Guidelines2. Corporate Company profile.3. Opening Pages
I N S P I R E A M B I T I O U S T R A N S F O R M AT I O N
B R A N D E L E M E N T S
F U T U R E P L A N N I N G
G U I D E &
S E P T E M B E R 2 0 1 5
Blackstar Website slides and second draft wireframe below.
home page
curious strategic visionary competitive game changer market maker transformation
logo header fixed navigation menu bar:scroll down to move between menu sections or click for specific sectionshome about approach solutions experiences contact
transition to next slide buttons
home
about
text
text
text
text
what we do who we are
about
what we do who we are
text/info/image transition in from right whenbutton clicked
about
what we do who we are
text/info/image transition in from right whenbutton clicked
nathan statement/profile vincent statement/profile
text
VProp How wemanage them
text
click icons to transition in more information
text text text
VProp How wemanage them
VPropHow wemanage them
text
approach
approach approach approach approach
solutions
experiences
contact
solutions solutions
infographic
project blueprint/proposal covers
profiles
social media icons
TelFaxEmail
direct email box
sendLink to facebook/Twitter/LinkedIn etc
transition in transition in transition in transition in
transition in transition in
Khosi Mpungose+27 61 423 6719+27 11 465 [email protected]@yahoo.com
END
- For Now