Khaled Daoud CV 2016, Managing Director MEM – UOW 2014

KHALED DAOUD INDUSTRIAL ENGINEERING & MASTER OF ENGINEERING MANAGEMENT

Mobile : +971506440025, Email: k.daoudyd@gmail.com

CAREER SUMMARY

As Managing Director my responsibilities is to ensure that all the business performance heads in towards a positive direction, worked under high pressured role with long hours however much of my time spent in meetings, visiting departments, planning and taking time to consider the company’s strategic decision. During my work experience in management, sales, and quality I have successfully generated revenues through dealing with several global manufacturers of products that serves various commercial, industrial, and oil & gas sectors through participating in local - International tenders in the market that combine techno-commercial aspects which requires third party inspection at factory for approved products as listed below (UL, FM, LPCB, BSI, VDS and others) in many regions like GCC, Middle East, North Africa, Asia, Europe and Pacific Ocean. Products:

Fire Fighting products, Fire Suppression systems, Centrifugal Fire pumps, Fire Truck/RI Vehicles,

Ambulance, Fire Stop, Safety Equipment, Valves, All Pipes ERW & Seamless, Pipes HDPE, All

Fittings, Flanges, Fire Alarm, Emergency/Exit light, Voice Evacuation system, CCTV, BMS, Cooling

Towers, Heat Exchangers, Boilers, Refractory Material, HVAC accessories, and others.

SKILLS Visionary Leadership: High leadership skills that inspire all the team towards excellence. Thinking style: High (learning index, verbal skills, verbal reasoning, numerical ability and numeric reasoning, complex problem solving) Behavioral Traits: High (Energy Level, Assertiveness, Sociability, Manageability, Attitude, Decisiveness, Accommodating, Independence, High and Objective Judgment). Finance: Strong financial acumen. Presentation: High presentation and powerful communication & negotiation capabilities. Strategic Decision Making: Planning & Forecasting, Business Strategy, SWOT/ TOWS/ PESTEL/ 5 Forces Analysis, (BSC) Balance Scorecards & Feasibility Study. Computer Skills: Windows, OS-X, Internet, Microsoft office, Arena, Oracle/CRM – All Excellent

Khaled Daoud CV 2016, Managing Director MEM – UOW 2014

EXPERIENCE

1. H U B Global Engineering LLC, Dubai- UAE, Engineering Solutions Specialist, Managing

Director – April/2015 till present.

Job Responsibilities: 1. Set up and implement company policy. 2. Accountable for total company operations for the board of directors. 3. Maintain dialogue between all the board of directors. 4. Controlling finance of the operations and monitoring profit/loss of the company.

5. Controlling the procurement activities, and monitor stock level. 6. Develop and implement successful sales and marketing strategic plans for local market and

other regions that cover: customer categorization, delivery policy, price policy, supply policy, complaint policy, customer credit policy, behavior towards customers, reports on customer visits, and indicators of sales success.

7. Monitoring credit/ debit transaction for client’s accounts.

8. Maintain professional and technical knowledge by attending technical workshops, reviewing professional publications, and establishing personal network.

9. Building strong effective management team. 10. Provide training and guidance to the team, through leading, coaching, and monitoring boards

professional development 11. Motivate the team. 12. Help the board with operational performance measures. 13. Represent the company in public events. Achievements:

Generated immediate revenue to the company and successfully achieved the sales goals.

Developed new clients and maintained excellent relationship with existing clients in different sectors in the market.

Developed professional sales team.

Established new effective supply chain network.

Maintain zero bad debts.

Achieved effective high level of performance for the company’s operation.

2. NAFFCO -National Fire Fighting Manufacturing Co. FZCO, Dubai -UAE the world lead specialist

in Fire Fighting Field, Business Development & Sales Director - Apr/2005 – Nov-2014.

Job Responsibilities: 1. Set up sales business plan and marketing strategies.

2. Generate revenue and review sales target quarterly for the sales team.

3. Generate new accounts and identify new business opportunity by implementing effective networking and marketing resources (Media & CRM).

4. Manage budget forecasting.

5. Negotiate and finalize deals.

6. Manage the operations related to engineering team.

Khaled Daoud CV 2016, Managing Director MEM – UOW 2014

7. Monitor selling prices, P/L and credit/ debit transaction for the client’s accounts.

8. Monitor projects operations according to scope of work.

9. Excellent inputs staffing for candidates.

10. Set up KPI for staff, review results and implement motivation plan.

11. Review sales contracts agreements with clients technically and financially.

12. Review distribution agreements with our agents, and monitor the performance.

13. Set up strategic brand-building events and trade shows for our company globally to expand the product portfolio.

14. Monitor competitors in the market.

15. Maintain excellent knowledge of new industry technology.

16. Maintain up to date knowledge of new NFPA and authority’s requirement.

17. Set up new regent office.

18. Key Player with EPC contractors in the Oil and Gas sector in the GCC, MENA and Middle East.

19. Review and control maintenance service contracts.

20. Worked as Branch Manager & Area Manager for the northern Emirates for 3 years.

21. Worked as Export Manager for GCC and MENA area for 3 years.

Achievements:

Successfully achieved yearly sales target with not less than AED 95 million.

Developed and penetrated new markets in more than 30 countries.

Successfully managed to sell a full range of products to different market segments with high profit margin.

Established new regent office with full operations.

Have zero bad debts in the market with all clients by implementing secured and planned payment terms.

2. Al Jubail Industrial Development Co, Jordan – Amman, Sales Manager - Jordan Branch Apr/2004 –April-2005.

Job Responsibilities:

1. Supervise all the customers’ inquiries related to industrial sectors in Jordan market.

2. Supervise quotation & biddings process efficiently (Technically and commercially).

3. Managed the tradeshow.

4. Delivered excellent customer service.

5. Developed new clients.

6. Resolved customer complaints effectively.

7. Followed up our suppliers from Asia, Europe and USA.

8. Conducted Market Research & analysis for customer satisfaction survey.

9. Monitor the competitors in the market.

Achievements:

Successfully achieved the planned yearly sales target with JOR 5 Million.

Developed new clients by especially with governments sector.

3. Nuqul Group of Companies, Jordan – Amman, QA & QC Manager Apr/2003 - Apr/2004.

Job Responsibilities are:

1. Conduct internal audit in all departments as per ISO requirements.

Khaled Daoud CV 2016, Managing Director MEM – UOW 2014

2. Supervise and review the results of the management review meetings quarterly. 3. Conduct weekly visit to clients to resolve their complaints. 4. Analyze the problems to find the root cause for better corrective action.

5. Update and monitor our new vendor list for better new supplier’s performance through inspection visits to suppliers’ facilitate.

6. Update our specifications and standers according to up to date international standards.

Achievements:

Renewed our ISO 9001 certificate through External Auditor carried on our company operational system with no NCR’s.

Successfully reduced the customer complaints by 30%.

Successfully increased the reliable suppliers by 15%.

4. National Paints Factories Co. LTD, Sayegh Group, Jordan – Amman, (QA) Management Representative - (Jun-2001 – Aug-2002)

Job Responsibilities are:

1. Supervise internal audit process in all departments according to ISO requirements.

2. Review Management meetings with the CEO and board of directors.

3. Monitor the customer complaints and solve the root cause via corrective action.

4. Monitor raw material procurements process, production process (Simi finished), and finished products in the stores before delivery.

5. Monitor the supplier’s performance by conducting inspection visit.

6. Update our records for the specifications and standers.

Achievements:

Renewed our ISO 9001 certificate through External Auditor carried on our company operational system with no NCR’s.

Analyzed customer complaint survey effectively and reduced the complaints by 50%.

5. Nuqul Group of Companies Amman– Jordan, Quality Control Engineer. Mar/2000 - Jun/2001

Job Responsibilities are:

1. Setup products specification with upper and lower limits.

2. Setup the best work procedures for all production process in the factory.

3. Manage and monitor the daily work of the Q.C inspection for the entire factory through planned supervision to the inspection made by QC inspectors for raw material, work in process, and finished product.

4. Supervise all the reporting system made for the Q.C Manager regarding.

5. Conduct weekly visit to clients to follow up their complaints to solve the root cause.

6. Guide QC inspectors and machines operators to the best product specification requirements and best production procedures for minimizing the defects in the factory.

Achievements:

Successfully increased the reliable suppliers by 35%, and reduced the defects in the row material area by USD 450,000.

Khaled Daoud CV 2016, Managing Director MEM – UOW 2014

EDUCATION

1. Master of Engineering Management – MEM, Jan 2014, University of Wollongong Australia (UOW), and Topics discussed:

Economic Analysis for Business

Project Management

Engineering Economy

Engineering Modeling

Engineering Logistics

Supply Chain Management

Accounting for Managers

Operation Management

Organization Behavioral in Multinational Companies

Strategic Decision Making – Engineering Strategy for Managers 2. BSc of Industrial Engineering, Feb 2000, Applied Science University (A.S.U) achieving second grade, Amman Jordan.

3. High School (Scientific) in Sep 1994 from Ben Al Azwar Secondary School, Amman Jordan.

LANGUAGES

1. Arabic (Read, Write, Speak) – Excellent 2. English (Read, Write, Speak) – Excellent

PERSONAL DATA

Date/Location of Birth: 28th of Nov 1974, Kuwait. Citizenship: Jordan. Marital status: Married. Resident address: Dubai - UAE. Driving license: UAE & Jordan Availability: immediate. Visa status: UAE Residence Visa. Other visa: Business visa USA, UK, Australia, and Korea.

AFFILIATIONS

1. Jordan Engineers Association - JEA – Amman-Jordan. 2. National Fire Protection Association – NFPA- USA. 3. University of Wollongong – UOW – Australia.

Khaled Daoud, 2016

All Documents are available upon request.