^Keys to Creating & Sustaining a Robust PMOhealthsystemcio.com/presentation/pmo-webinar.pdf^Keys to...

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Transcript of ^Keys to Creating & Sustaining a Robust PMOhealthsystemcio.com/presentation/pmo-webinar.pdf^Keys to...

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“Keys to Creating & Sustaining a Robust PMO”

A Complimentary Webinar From healthsystemCIO.com

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Thank You!

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Housekeeping

• Moderator – Anthony Guerra, editor-in-chief, healthsystemCIO.com

• Ask A Question• We will be holding a Q&A session after the formal presentations.

• You may submit your questions at any time by clicking on the QA panel located in the lower right corner of your screen, type in your questions in the text field and hit send. Please keep the send to default as “All Panelists.”

• Download the Deck • Go to Download today's deck at:

http://healthsystemcio.com/presentation/pmo-webinar.pdf

• Shortened URL at bottom of all slides

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• Separate registration is required.

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Agenda — Approximately 40 Minutes

• 25-30 minutes: Chuck Podesta, CIO, UC Irvine Health

• 10-15 minutes: Q&A w/Chuck Podesta

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“Keys to Creating & Sustaining a Robust PMO”

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Three Types of PMOs

• Enterprise-wide

• IT only

• Single large initiative (EHR implementation)

50% of PMOs fail within the first yearGartner 2014

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Reasons PMOs Fail

• Too rigid - overemphasis on process, compliance and standardization• Becomes the PMO police

• Organization begins with enterprise PMO model

• Lack of executive stakeholder commitment

• Cookie Cutter PMO leadership

• Accountability, authority and responsibility not clear

• Too tactical, not strategic

• Poor PMs

• Not using metrics or resistance by staff to time reporting

• Goes big bang with implementation

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Sample PMO Maturity Model

Note: Most PMOs fail to get passed level 3

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PMO Components

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Successful PMOs Will….

• Centralize and manage the Application Portfolio strategy

• Implement an unbiased prioritization scoring mechanism

• Provide coordinated oversight of all IT Projects

• Facilitate the prioritization of all IT Projects

• Ensure PMs are trained and certified (PMP)

• Create and maintain all policies and standards related to PMO governance

• Create successful repeatable processes

• Manage IT resource allocation to all projects

• Create and manage project budgets

• Track and communicate benefits

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Implementing the PMO – Year 1 Level 3

Assessment/Initiation

• Maturity model assessment (Current state)

• Current project assessment (High value projects)

• Strategy and mission statement (Charter)

• Current governance process (Project initiation process)

• Develop business case (Executive buy in)

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Implementing the PMO – Year 1 Level 3

Planning/Execution

• Conduct planning workshop (Create the implementation plan)

• Pick and implement the application portfolio management tool (Metrics)

• Create PMO manual (Operating model for PMO includes governance, intake, user training, and prioritization scoring)

• Centralize PMs under PMO manager (Organization structure)

• Centralize high value projects under PMO (Use APM tool)

• Implement time reporting (Use APM tool)

• Implement capacity planning model (Resource forecasting)

• Implement self service reporting (Project and benefit tracking)

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What Does Success Look Like?

• Driving more projects to completion without increasing resources

• Projects completed in drastically shorter time frames

• Impact is clearly felt at all levels of the organization

• Executives understand the value

• IT staff have accepted time reporting and understand value

• You begin implementing Level 4 project risk tools

• Organization understands IT capacity

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Q&A

Click on the Q&A panel located in the lower right corner of your screen, type in your questions in the text field and hit send. Please

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Thank You!

• Thanks to our featured speaker: Chuck Podesta!

• You will receive an email when our archive recording is ready. (Separate registration is required)

• CHIME CHCIO Credits – Attending our Webinars = 1 CEU

• Questions/Comments – Anthony Guerra [email protected]

Go to www.healthsystemCIO.com/webinars to view our upcoming schedule and see the last 12 months of archived events.