Anurag Lal MEF Global Consumer Trust Summit Keynote Presentation
Keynote: Trust Me - PuppetConf 2014
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Transcript of Keynote: Trust Me - PuppetConf 2014
Trust Me
Kate MatsudairaFounder & CEO | Popforms@katemats
trust ME
Kate MatsudairaCEO, Popforms
@katemats
we all want credit
what happened to
merit?
how do you judge
performance?
image source: http://k34.kn3.net/taringa/2/0/9/8/0/1/07/hegel-21/980.jpg?582
Performance is Subjective
how do you get noticed?
image source: https://www.flickr.com/photos/59180074@N05/7621571542/sizes/o/
Trust
trust is like money
image source: www.pentapostagma.gr
are you a good investment?
does your boss trust you?
does your peers trust you?
have you done a good job to earn their trust?
building trust
image source: https://www.flickr.com/photos/kevinpoulton/4320490368/sizes/l
contr ibut ion
image source: https://www.flickr.com/photos/kevinpoulton/4535814351/sizes/l
Does your work matter?
schedule a weekly ninja planning session
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where can you fill in the gaps
image source: https://www.flickr.com/photos/gardner67/10559917655
manage your manager
image source: http://cbs1037litefm.files.wordpress.com/2012/11/113257831.jpg
image source: https://www.flickr.com/photos/kwg73/4291698418/sizes/l
you should send your status in email every week
image source: https://www.flickr.com/photos/zedthedragon/5694561428
be amazing
reputat ion
image source:image image source: https://www.flickr.com/photos/xjohns/6785555314/sizes/l
success comes from people
Who is the person you admire most at work?
What do they do differently?
How do they make you feel?
Think about your coworkers….
image source: https://www.flickr.com/photos/templar_tan/9427894521/sizes/l
be the model teammate
31image source: https://www.flickr.com/photos/zedthedragon/4494168312/sizes/o/
help others make things happen
re lat ionship archi tecture
What is trust?
Make 2 ordered lists:
1. The most important people on your team
2. The people with whom you have the best relationships
Relationship Architecture
How can you improve your relationships on the team?
How will that impact your work and happiness?
relationships are like filmstrips
elements of trust relationship
architecture
reputation
contribution
Elements are based on Kay’s framework from the “Foundations of Corporate Success”
what can you do?
Thanks!
https://popforms.com/http://katemats.com/
Thanks!
https://popforms.com/http://katemats.com/