Keynote - Retail Control Systems...Keynote - 7 Secrets to Compete & Win against the Chains! If you...

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Keynote - 7 Secrets to Compete & Win against the Chains! If you are not constantly looking at new, innovative ways to take care of your customers, to make their shopping experience better, to make it easier for them to do business with your store --- rest assured your competition will be. Using real world examples and strategies from successful independent retailers throughout the globe, Paul Erickson provides a thoughtful approach to winning retail differentiation. The presentation methodically reduces high achieving independent retailers major differentiating factors to a workable comprehensible 7 point plan you can begin to emulate immediately within your store. Seminar Presenter: Paul Erickson, Senior VP Client Services RMSA Based out of Minneapolis, Minnesota, Paul is widely recognized for his talents as a retail educator, Mr. Erickson has conducted seminars and workshops to such groups as National Shoe Retailers Association, FN Platform, Outdoor Retailer, New Balance Athletic Shoes, America’s Mart, Independent College Book Store Association, CAMEX, MAGIC, International Kids Expo, World Shoe Association, PGA Merchandise Show, National Sporting Goods Association, Ontario Fashion Exhibitors in Toronto, Chicago Merchandise Mart, British Columbia Western Apparel Mart and The Global Retail Conference in Barcelona, Spain. He has been featured in Fortune Magazine and on the CBS Evening News. Keynote Retail Control Systems [email protected] For more information call: 1-800-417-3030

Transcript of Keynote - Retail Control Systems...Keynote - 7 Secrets to Compete & Win against the Chains! If you...

Page 1: Keynote - Retail Control Systems...Keynote - 7 Secrets to Compete & Win against the Chains! If you are not constantly looking at new, innovative ways to take care of your customers,

Keynote - 7 Secrets to Compete & Win against the Chains! If you are not constantly looking at new, innovative ways to take care of your customers, to make their shopping experience better, to make it easier for them to do business with your store --- rest assured your competition will be.

Using real world examples and strategies from successful independent retailers throughout the globe, Paul Erickson provides a thoughtful approach to winning retail differentiation. The presentation methodically reduces high achieving independent retailers major differentiating factors to a workable comprehensible 7 point plan you can begin to emulate immediately within your store.

Seminar Presenter: Paul Erickson, Senior VP Client Services RMSA

Based out of Minneapolis, Minnesota, Paul is widely recognized for his talents as a retail educator, Mr. Erickson has conducted seminars and workshops to such groups as National Shoe Retailers Association, FN Platform, Outdoor Retailer, New Balance Athletic Shoes, America’s Mart, Independent College Book Store Association, CAMEX, MAGIC, International Kids Expo, World Shoe Association, PGA Merchandise Show, National Sporting Goods Association, Ontario Fashion Exhibitors in Toronto, Chicago Merchandise Mart, British Columbia Western Apparel Mart and The Global Retail Conference in Barcelona, Spain. He has been featured in Fortune Magazine and on the CBS Evening News.

Keynote

Retail Control Systems

[email protected] more information call: 1-800-417-3030

Page 2: Keynote - Retail Control Systems...Keynote - 7 Secrets to Compete & Win against the Chains! If you are not constantly looking at new, innovative ways to take care of your customers,

[email protected] more information call: 1-800-417-3030

7:30 am – 8:30 am Registration and Breakfast Pre-function/Tremont

8:30 am – 9:40 am Welcome! Keynote speaker Paul Erikson, RMSA Tremont

9:40 am – 9:55 am Vendor Zone Boylston

All day Breakout sessions (see details below) See below

Networking Breaks Vendor Zone Boylston

11:55 am – 1:15 pm Lunch Pre-function/Tremont

7:30 am – 8:10 am Breakfast Pre-function/Tremont

8:10 am – 9:10 am Vendor Spotlight Tremont

All day Breakout sessions (see details below) See below

Networking Breaks Vendor Zone Boylston

12:25 pm – 1:45 pm Lunch Pre-function/Tremont

Wednesday, September 21, 2016

Tuesday, September 20, 2016

Retail Control Systems

Agenda

Page 3: Keynote - Retail Control Systems...Keynote - 7 Secrets to Compete & Win against the Chains! If you are not constantly looking at new, innovative ways to take care of your customers,

Retail Control Systems

[email protected] more information call: 1-800-417-3030

7:30 am – 8:30 am Registration and Breakfast Pre-function/Tremont

8:30 am – 9:40 am Welcome! Keynote speaker Paul Erikson, RMSA Tremont

9:40 am – 9:55 am Vendor Zone Boylston

Times Tremont Brandeis Northeastern Harvard

10:00 – 10:50 Making Sure your Business is PCI CompliantPresented by Matt Carroll, Coalfire

Order Management vs Batch ProcessingPresented by Diane Dupre, RCS

Customizing your Touchscreen and Maintaining ButtonsPresented by John Dempsey, RCS

25 Things Counterpoint Can Do Presented by Andee Williamson, NCR

11:05 – 11:55 TBD The Future of Payment ProcessingPresented by Diane Dupre, RCS

How to Use Counterpoint to Weed Inventory and Convert Stale Product Into CashPresented by John Dempsey, RCS

Retain Customers and Promote your Brand

Presented by Clutch

11:55 – 1:15 Lunch & Vendor Zone Networking

1:15 – 2:05 Customer ConnectIntegrated Email Marketing Solution by NCRPresented by Alex Koppelkam, RCS

Price Rules and PromotionsPresented by Diane Dupre, RCS

Customizing Reports Using Crystal – Part 1Presented by John Dempsey, RCS

ECOMMERCE: The Future of RetailPresented by Red Rook

2:20 – 3:10 Take a Road Trip with Andee to View Some of the Latest Features in NCR CounterpointPresented by Andee Williamson, NCR

Physical InventoryPresented by Dave Albert, RCS

Customizing Reports Using Crystal – Part 2Presented by John Dempsey, RCS

Marketing PanelPresented by RCS and Customers

3:10 – 3:50 Break & Vendor Zone Networking

3:50 – 4:40 Help Desk! Standard Solutions to Everyday Hiccups Presented by RCS

Keeping your Business Secure Presented by Jordan Levesque, RCS

Lean and Mean – Automate Purchasing to Buy Less, More OftenPresented by John Dempsey, RCS

NCR’s Most Popular and Best Kept Secret Apps!Presented by April Steele, NCR

4:55 – 5:45 Help Desk! Standard Solutions to Everyday Hiccups Presented by RCS

Automate Sales Tax Compliance - Hosted Diane Dupre and Presented by Avalara

Lean and Mean – Automate Purchasing to Buy Less, More OftenPresented by John Dempsey, RCS

Implementing and Using NCR Hardware and Offline Ticket EntryPresented by Dustin Morse and Adam McMahon, RCS

Tuesday, September 20, 2016

Page 4: Keynote - Retail Control Systems...Keynote - 7 Secrets to Compete & Win against the Chains! If you are not constantly looking at new, innovative ways to take care of your customers,

Retail Control Systems

[email protected] more information call: 1-800-417-3030

Times Tremont Brandeis Northeastern Harvard

9:20 – 10:10 Goodwill Advisory Board MeetingHosted by Amanda Renzzulla, Dave Albert and Alexis Blake, RCS

Using the Drop ship Feature in CounterpointPresented by Diane Dupre, RCS

Access to your DataPresented by John Dempsey

Best Practices for Sporting Goods Stores – Panel SessionHosted by Rachael Walsh

10:25 – 11:15 The Benefits of Capturing Customer Information and How to Make the Process EasierPresented by Darlene McQueen, RCS

The Future of Payment ProcessingPresented by Diane Dupre, RCS

Using Mobile Technology for Buying and Tracking InventoryPresented by George Marino, 2B Solutions

TBD

11:15 – 11:35 Break & Vendor Zone Networking

11:35 – 12:25 Take a Road Trip with Andee to View Some of the Latest Features in NCR CounterpointPresented by Andee Williamson, NCR

Production Mod, Donation Entry and Kiosk and Customer Tracking for the Goodwill IndustryPresented by Darlene McQueen and Diane Dupre, RCS

Build an App for your Store! A new Way of Communicating with your Customers Presented by Jim Ambrose, LoyalTree

Learn Ways to Make your Store More Profitable by Providing Customers the Product They Want, When They Want It Presented by RMSA

12:25 – 1:45 Lunch & Vendor Zone Networking

1:45 – 2:35 25 Things Counterpoint Can DoPresented by Andee Williamson, NCR

Price Rules and PromotionsPresented by Diane Dupre, RCS

Loss Prevention PanelPresented by RCS and Customers

TBD

2:35 – 3:00 Conference Wrap-Up

7:30 am – 8:30 am Registration and Breakfast Pre-function/Tremont

8:30 am – 9:40 am Welcome! Keynote speaker Paul Erikson, RMSA Tremont

9:40 am – 9:55 am Vendor Zone Boylston

Wednesday, September 21, 2016