Keynote Presentation · Keynote Presentation Mitch Anthony Advisor Insights, Inc. Emotional E.Q....
Transcript of Keynote Presentation · Keynote Presentation Mitch Anthony Advisor Insights, Inc. Emotional E.Q....
Keynote Presentation
Mitch AnthonyAdvisor Insights, Inc.
Emotional E.Q.
Mitch AnthonyPresidentAdvisor Insights Inc.
This presentation is for informational purposes and is not intended for training or advice.It includes confidential information and is not meant for redistribution.
Emotional E.Q.
Stanford Study
Restrainers• Higher SAT scores• More intellectually
skilled• Dependable• Better self control• Developed more
genuine relationships
Indulgers • Easily irritated• Distracted on tasks• Little self-control• Difficulty in
relationships• Changed jobs
more often
Harvard Study
How important is Emotional Intelligence?
I.Q.
5-20%
E.Q.
80-95%
Five Competencies of Emotional Intelligence
Restraint
Awareness Resilience
Others(Empathy)
Working with others
(rapport)
ARROW
RestraintAnatomy of the
Amygdala hijack
Resilience
Sources of Discouragement
• Failure – I screwed up
• Disappointment – something or someone impeded my progress
• Adversity – beyond my control
Awareness• Emotional radar
oWhere you are
Awareness• Emotional radar
oWhere they are
Awareness• Emotional radar
oObstacles⎻ Expectations⎻ Values⎻ Personality
Awareness• Emotional radar
o Togetherness personalityo Enterprise personalityoAnalyzer personalityoModerator personality
T-E-A-M
Awareness• Emotional radar
o Lead roleStyle you’re most comfortable
o Support roleStyle you default to under pressure or stress
oVillain roleStyle that drives you crazy and causes the most stress
Awareness: Togetherness Personality
STRENGTHS• Strives for cooperation
and consensus• Keeps everyone
involved• Peacemaker• Kind and caring• Supportive and
encouraging• Amiable/tactful• Sensitive• Good listener
CHALLENGES• Wants to please
everyone• Has difficulty making
decisions• Has trouble standing
up for feelings• Easily offended• Can be overly passive
T-E-A-M
Awareness: Togetherness Personality
VOICE PATTERNS AND PACE
SELF-IMPROVEMENTS• Make feelings clear• Ask for clear directions• Stop apologizing for
opinions/ideas• Take events in stride• Focus on handling
criticism with more emotional detachment
T-E-A-M
Awareness: Enterpriser Personality
STRENGTHS• Results-oriented• Competitive• Time-conscious• Candid• Risk-taker• Thrives on pressure
CHALLENGES• Impatient with people and
process• May compromise quality for
speed• Overly individualistic• Can be abrasive/tactless• Autocratic tendencies
T-E-A-M
Awareness: Enterpriser Personality
VOICE PATTERNS AND PACE
SELF-IMPROVEMENTS• Show more patience
with people/process• Articulate more
encouragement• Make sure others see
ideas before moving• Listen• Get help for detail work
T-E-A-M
Awareness: Analyzer Personality
STRENGTHS• Accurate• Seeks proof and
validation• Plans projects in a step-
by-step manner• Focuses on facts• Quality conscious• Sets high standards for
self and others• Logical• Not easily duped
CHALLENGES• Tends toward pessimism• Can be critical/judgmental• Has difficulty with spontaneity• Rigid• Paralysis by analysis• Can be impersonal
T-E-A-M
Awareness: Analyzer Personality
VOICE PATTERNS AND PACE
SELF-IMPROVEMENTS• Open up to new ideas and
ways of doing things• Accept people for who they
are• Display more warmth and
affection• Restrain judgement• Work on stress management• Streamline communications
T-E-A-M
Awareness: Motivated Personality
STRENGTHS• Enthusiastic/high energy• Likes variety• Tries to create and
amicable atmosphere• Persuasive/articulate• Spontaneous• Laughs easily/fun-loving• Flexible• Optimistic
CHALLENGES• Impulsive• Lacks discipline and follow-through• Gets bored easily• Can have several projects going
at once, but few complete• Overlooks analysis• Whimsical; may easily forget
earlier communications• Overuses enthusiasm• Has an aversion to small type
T-E-A-M
Awareness: Motivated Personality
VOICE PATTERNS AND PACE
SELF-IMPROVEMENTS• Open up to new ideas and
ways of doing things• Accept people for who
they are• Display more warmth and
affection• Restrain judgement• Work on stress management• Streamline communications
T-E-A-M
Team Dynamics