Key Role of Managed Markets in the Future of Pharma

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    Kent Rogers

    Vice President Managed Markets

    ACORDA

    Therapeutics, Inc.

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    ! How has the role of Managed Markets changed over the

    last decade?

    ! How do differences between large and small pharma

    organizational structures impact Managed Markets?

    ! Whats in store for Managed Markets?

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    Source: Health Strategies Group

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    " The two most

    important stakeholders

    are the CMS and

    private payers

    " MCOs dominate private

    healthcare provision and

    now cover 95% of

    employees

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    MCO

    SpecialtyPharmacy

    PBM

    Wholesaler

    MCO

    PBM

    Retail

    Wholesaler

    PBM

    Retail

    PBM

    SpecialtyPharmacy

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    WarehousingRetailChain

    SpecialtyDistributors

    Chain Drug Store

    Mail OrderPharmacy

    Food/Mass MerchDrug Store

    Independent

    Drug Store

    HHC

    Long Term Care

    Acute CareHospital Pharmacy

    HMO

    Government

    Physician

    Clinic

    SPP

    ManufacturerDistributionC

    enters

    Patient

    HealthCareProfessional

    Full LineWholesalers

    MailMedical Groups

    VA & DoD

    Prisons

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    Bergen Brunswig Drug Co.Trent Drugs Ltd.

    Alco Health Services Corp.

    C.D. Smith Healthcare Inc.General Drug CompanyJames Brudnick Company Inc.Walker Drug Company

    Albers, Inc.Coleman, Meadows, Pate Drug Co.Skyland Medical Supply, Inc.Gulf DistributionNewbro Drug CompanyEagle Drugs Inc.J.M. BlancoDr. T.C. Smith CompanyDurr Drug Company, Inc.Owens and Minor Inc.South Bend Drug Co.

    F. Dohmen & Co.Par MedBindley Western Drug Company

    Tennessee Wholesale DrugAlabama Wholesale DrugSuperior Wholesale DrugKendall DrugJ.E. Gould & Co.Behrens, Inc.Humiston-KneelingWhitmire Distribution Corp.Solomons Company Inc.Chapman Drug Co.

    D&K Healthcare ResourcesMedis Health & Pharmaceutical ServiceV.F. Grace, Inc.FoxMeyer CorporationHarris Wholesale

    McKesson Drug Company

    Cardinal

    AmeriSource Bergen

    0 200 400 600 800 1,000 1,200

    F. Dohmen

    Walsh Dohmen

    Smith Drug Co.

    H.D. Smith Wholesale Drug Co.

    D&K Wholesale Drug Inc.

    Kinray Inc.

    Morris + Dickson Co. Ltd.

    Sales $ Millions

    AmeriSource Bergen

    Cardinal

    McKesson Drug Company

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    Managed

    Markets

    Senior

    care

    Medicaid

    MCOs:

    Health Plans/

    PBMs/PDPs

    Prisons

    Hospitals

    Large Group

    Practices

    Behavioral

    Health

    VA/DOD

    GPOs

    IHNsUnions

    Pricing

    Houses

    Employers

    Trade

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    2: Prioritize Accounts1: Identify Segment Targets

    CEO

    President CFO

    VPProvider

    Relations

    VPClinical

    Operations

    Legal

    ContractingVPMarketing

    VPPublic

    RelationsVPQuality

    Admin

    Assistant

    Medical

    Directors

    Pharmacy

    DirectorAccount

    Executives

    (HMO)

    Provider

    Contracting

    Hospital

    Contracting

    Account

    Executives

    (PPO)

    Staff

    PharmacistActuary

    PBM Client

    Director

    Public

    Relations

    Lobbyist

    Outcomes Director

    Case

    Manager

    3: Determine Contact Depth

    Level 2 Accounts

    Tier Differentials > $15

    Co-Insurance Tiers

    PAs/Step Edits

    Regional/NationalInfluence

    Level 1 Accounts

    Tier Differentials > $20

    Co-Insurance Tiers

    PAs/Step Edits

    Regional/NationalInfluence

    Level 4 Accounts

    Tier Differentials > $15

    Regional/NationalInfluence

    Level 3 Accounts

    Tier Differentials < $15

    Regional/NationalInfluence

    Step Edits

    Formulary

    Control

    Prescription Volume

    Hi

    Low

    Low

    Hi

    MCOs

    PBMs

    Hospitals Wholesalers

    GPOs

    SPPs

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    CEO

    President CFO

    VP ProviderRelations

    VP ClinicalOperations

    LegalContracting

    VP MarketingVP PublicRelations

    VP Quality

    AdminAssistant

    MedicalDirectors

    PharmacyDirector

    AccountExecutives

    (HMO)

    ProviderContracting

    HospitalContracting

    AccountExecutives

    (PPO)

    StaffPharmacist

    ActuaryPBM Client

    Director

    PublicRelations

    Lobbyist

    Outcomes Director

    CaseManager

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    CEO

    President CFO

    VP ProviderRelations

    VP ClinicalOperations

    LegalContracting

    VP MarketingVP PublicRelations

    VP Quality

    AdminAssistant

    MedicalDirectors

    PharmacyDirector

    AccountExecutives

    (HMO)

    ProviderContracting

    HospitalContracting

    AccountExecutives

    (PPO)

    StaffPharmacist

    ActuaryPBM Client

    Director

    PublicRelations

    Lobbyist

    Outcomes Director

    CaseManager

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    Active Account Planning

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    Thresholds may be evident when the price goes above $400 and $700 WAC per month.

    2nd tier

    3rd tier

    4th tier

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    Payer

    Strategy

    Build the

    ValueProposition

    Prime PayerMarket

    DevelopDistribution

    Strategy

    DevelopPricing

    Strategy

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    CEO

    CFO CMO COO

    Marketing

    ManagedMarkets

    Sales

    GeneralCounsel

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    CEO

    CFO CMO COO

    Marketing SalesManagedMarkets

    GeneralCounsel

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    CEO

    CFO CMO CCO

    Marketing

    Sales

    ManagedMarkets

    General

    Counsel

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    CEO

    CFO CMO CCO

    MarketingManagedMarkets

    Sales

    GeneralCounsel

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    ManagedMarkets

    National MCOs/PBM

    GPOs/Hospitals

    Regional MCOs/PBMs

    Payer Contracting

    GovernmentAffairs

    Product Pricing

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    National Committee forQuality Assurance (NCQA)

    URAC (Utilization ReviewAccreditation Commission)

    Pharmacy Quality Alliance(PQA)

    National Quality Forum

    (NQF)

    Joint CommissionAccreditation of HealthcareOrganizations (JCAHO)

    AMA Physician Consortiumfor PerformanceImprovement

    National Quality Forum(NQF)

    Ambulatory QualityAlliance (AQA)

    Hospital Quality Alliance(HQA)

    Pharmacy Quality Alliance

    (PQA)

    NCQA-HEDIS*

    Bridges to Excellence

    Integrated Healthcare

    Association

    Hospital Compare

    Medicare Physician

    Voluntary ReportingProgram (PVRP), nowPQRI

    HHS Value-Driven

    Health Care Initiative

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    ! Increase in Federally Mandated Rebates 15.1% to23.1%! Medicaid Eligibility will be expanded

    ! Medicare Part D Donut Hole 50% share! Changes to the definition of AMP resulting in a Higher AMP

    ! PHS Program participation will expand FederalCeiling Price legislation

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    ManagedMarkets

    NationalMCOs/PBM

    GPOs/Hospitals

    Regional

    MCOs/PBMs

    PayerMarketing

    Trade &Distribution

    PayerContracting

    ProductPricing HEOR

    BusinessDevelopment

    Public

    Policy

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    CEO

    CRO

    VP Accounts

    VP Contracts/

    Pricing

    VP Trade/

    Distribution

    CFO CMO CCO

    Marketing Sales

    General

    Counsel

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    ! Managed Markets experiencing increasing control over

    levers of corporate revenue

    ! Span of responsibility for Managed Markets departmentsexpanding with the changing healthcare environment

    ! Both large and small pharma organizations need to adapt

    their organizational structure to accommodate these changes