HIGH-PERFORMANCEVALUE

INFORMATION SYSTEM CONSULTING

KEY F

IGUR

ES

SASUFEEL EUROPE

CONSEIL

SASUFEEL EUROPE

TECHNOLOGIES

SASUFEEL EUROPE

INFRASTRUCTURES

SASUFEEL EUROPE

TPG

SASUFEEL EUROPE FORMATION

SARLFEEL EUROPE LUXEMBOURG

SASFEEL EUROPE

GROUPE

CONSOLIDATED SALES FIGURES (€ MILLION)

BREAKDOWN OF SALESBY BUSINESS SECTORS

CONSOLIDATED WORKFORCE

BREAKDOWN OF SALESBY FIELDS OF EXPERTISE

2006

2006

15

180

2008

2008

30

330

2010

2010

50

600

2011

2011

80

1000

2012

2012

100

1300

BankingFinance

InsuranceRetirement

ServicesIndustry

42% 22%

36%

Training

5%

ConsultingAMOA

TechnologiesInfrastructures

20%

35%40%

Paris

Luxembourg Ville

Strasbourg

Belfort

Lyon

Rouen

Orléans

Bordeaux

Nantes

Toulouse

Aix-en-Provence

Specialized in Information Systems organization, FEEL EUROPE meetsthe overall needs of today’s Information System Directorates. Our spe-cialized consultants operate in 4 main business sectors - Consulting, Technologies, Infrastructures and Training – via different operating modes: Individual Technical Assistance (“ATU”), Collective Technical Assistance (“ATG”), or fixed-price contract.

Our company’s vision is to become one of the major players in Europe’s Middle Market, and to combine strong organic growth with internalgrowth.

The Strategic Fund for Investment has identified FEEL EUROPE asa major growth company in France, and provides funding to help us become a medium-sized business.

FEEL EUROPE GROUPThe group comprises 6 entities grouped together under a holding com-pany headed by Gilles Sitbon. The company is overseen by two managing entities, the Executive Committee (General Management Board) and the Management Committee (Operations Management Board).

REFERENCESOur critical size, financial health, corporate responsibility, specialized consultant training and ISO 9001 certification allow us to support, lead or participate in strategic and industrial projects for the leading CAC 40-listed companies.

OUR CUSTOMERS INCLUDE:ALLIANZ, ALCARA, AXA FRANCE SERVICES, BANQUE DE FRANCE, BNP PARIBAS, EDF, GDF SUEZ, GENERALI, GROUPAMA, SOCIÉTÉ GÉNÉRALE

OUR AGENCIESFEEL EUROPE operates in 11 cities in France and Luxembourg.

KEY F

IGUR

ES

IDENTITY

Registration number2008122236

OUR QUALITY POLICY

OUR VALUES

OUR COMMITMENTS

• Rigorous governing bodies.• Skilled consultants hired by a demanding HR department.• Tailored training delivered by FEEL EUROPE’s Training department to ensure that every enhancement request from

our clients and collaborators is met.• Unlimited communication via Intranet, Extranet, newsletters, and thematic evenings.• A sustainable development policy to meet today’s energy challenges.• A quarterly project follow-up and review process.• On the client side: sales teams monitor their own clients and ensure that missions, projects and professional devel-

opment match one another. A single contact is appointed for each client.• On the employee side: FEEL EUROPE adopts a unique working method whereby Senior Managers monitor their

collaborators.• All these monitoring processes guarantee optimal management of resources and careers.• A commitment to corporate responsibility.

FEEL EUROPE has chosen the Modern Pentathlon as its emblem because it represents the essence of our company’s approach. These are the values that we deploy every day via our consultants’ focus on service.

The Consulting, Infrastructures, and Technologies divisions of FEEL EUROPE were ISO 9001 V 2008 certified in April 2009.

This certification is the result of a quality management system implemented in 2009 to ensure that our procedures are perfectly controlled, and that our client-oriented approach is well established and recognized.

In 2012, all our local agencies will be individually certified.

SYNERGYClose relationships between the client and FEEL EUROPE to overcome any obstacle.

ACCURACYOur consultants are selected to perfectly meet the requirements of our clients.

ADEQUACYQuick integration into the client’s functional and technical environment

STRATEGYOur collaborators must fulfill their assignments while being highly proactive.

DURABILITYWe establish a long-term “win to win” relationship with our clients and our collaborators.

BANKINGFINANCE

• Retail Banking• CIB• Clearing & Custody• Asset Management• Specialized Services

Business Representative Monitoring

60%

19%

AuditGovernance

4%Applications

Support

Operational Activities

12%

5%

InsuranceRetirement

BankingFinance

30% 45%

IndustryServices

15%

TransportationAutomotive

10%

CONSULTING

BREAKDOWNOF SALES

BY BUSINESS

BREAKDOWNOF SALES BY FIELDS

OF EXPERTISE

In order to best adapt to the changing organization of today’s com-panies, FEEL EUROPE Consulting has separated the IT Management and Business Representative activities.Our consultants rely on Sales and HR teams dedicated to our clients’ functional and business-related processes. Our succes-sive acquisitions have led to a reorganization of our Consulting department; our collaborators can now work more closely with their Senior Managers, who spearhead expertise communities.

Key Figures

1

SERVICE OFFERINGOur service offering covers the following fi els for all businesses:Strategy & Governance Project Management

OfficeBusiness Representative

IS Audit Strategic PMO Requirement Analysis & Specification

IS Planning Projects portfolio PMO CertificationBusiness Process Management Support PMO Fonctional SupportOrganization & Process

Change Management

EXPERTISEBased on feedback from our Senior Managers, we have been able to develop the following high value-added fi elds of expertise:• Enterprise Architecture;• Project Management Offi ce;• Project Management: Requirement

Analysis and Certifi cation.

AREA OF ACTIVITY

INSURANCERETIREMENT

• Savings• Property and Casualty

Insurance• Provident Scheme• Credit Insurance• Suplementary Pension

Scheme

SERVICESINDUSTRY

• Telecommunications, medias

• Distribution• Transportation• Luxury

RISK Credit, Market, Regulatory, Operational…

HUMAN RESSOURCES Pay, HR Access, SAP HR, SAGE HR

METHODS & QUALITY CMMi, ITIL, Cobit, ISO, Six Sigma, Agile Scrum

• Public Work & Civil Engineering

• Energy• Healthcare• Administrations

Services Center

Java/J2EE

Others

Technical Assistance

BusinessIntelligence

20%

20%

10%

50%

30%

Fixed-Price

CobolPacbase

30%

20%

.NetC#

20%

TPAM• Modular Service Offers• Quality-Focused Approach• Dedicated and/or Shared

Platforms• Dedicated Indicators• Development Center (Rouen)

FIXED-PRICE CONTRACTS

• EA and BPM Upstream Modeling

• SOA Architecture• Analyze and Desing• Development• Unit Tests

and Non-Regression

EXPERTISE• Frameworks Development• Technical Architecture• Mapping – Audit• Feasibilty Study• Safety• Performance, Optimization• Conceptual Model

BI• Datawarehouse• Tool Solution Offers• Reporting• BO Partnership• BR Assistance: Solution

Design, Selection of Architecture and Change Management

TPAT• Functional Tests• Load and Performance Tests• Consulting and Methods• Tool Expertise• Training• Tests and Delivery Automation• Shared Qualification Centre

TECHNOLOGIES

BREAKDOWNOF SALES

BY BUSINESS

BREAKDOWNOF SALES BY FIELDS

OF EXPERTISE

FEEL EUROPE Technologies is the company’s IT Management division. This division oversees all functional projects and platform application management.Through the development, integration and maintenance of its appli-cations, FEEL EUROPE Technologies helps its clients transform their information systems. Our technical support and fixed-price services are all part of a global service offering. Some of our fixed-price activities can be provided in our Near Shore Development Center in Rouen.FEEL EUROPE Technologies’ experts are all backed up by Senior Managers and the Services Directorate. They work on diverse mis-sions that involve managing and steering projects, and analyzing and developing applications in 5 areas of expertise.

OUR PROFILESExperts, Development Engineers, Directors and Project Managers.

OUR FIXED-PRICE CLIENTS INCLUDE:AXA, BNP PARIBAS, NATIXIS, MÉTRO, SOCIÉTÉ GÉNÉRALE

Key Figures

2

OUR OFFERING

Fixed-Price

System

Technical Assistance

Exploitation

ArchitectureProject

Supervision

35%

27%

45%

20%

24%

Services Centre

Workstation

20%

7%Middleware

Network

12%

10%

INFRASTRUCTURES

BREAKDOWNOF SALES

BY BUSINESS

BREAKDOWNOF SALES BY FIELDS

OF EXPERTISE

FEEL EUROPE Infrastructures specializes in IT Production. Our experts are supported by Senior Managers and by the Services Directorate. Their expertise covers all technical platforms so that they can assist our clients in their ongoing effort to enhance their information systems.

OUR PROFILESArchitects, Experts, Engineers, Administrators, Directors and Project Managers, Exploitation Analysts, Business Project Managers.

OUR SERVICE DELIVERYFEEL EUROPE Infrastructures has developed a high value-addedservice offering with a strong commitment to means and results:• Individual Technical Assistance, provided by one consultant;• Collective Technical Assistance, provided by a team;• Services Center or fixed-price contract, with specified com-

mitments to results.

OUR FIXED-PRICE CLIENTS INCLUDE:BANQUE DE FRANCE, LA BANQUE POSTALE, BNP PARIBAS, CEDICAM, EDF, SFR

Key Figures

3

ARCHITECTURE• BR Assistance• Planning• IT Governance• Management of

Environnements

TRANSFORMATION PROJECTS

• Implementation of Infrastructure Upgrades• Overhaul of Technical Platforms• Virtualization• OS Migration• Implementation of Production Repositories

FACILITY MANAGEMENT

• Maintaining Multi-Platform Operating Conditions

• L2 and L3 Support Services Center• Network Security• Rollout Integration and Management

EXPERTISE• Mainframe and Open• Middleware and DBMS• Performance and Capability• Networks• Storage

OUR OFFERS

IT End-Users IT

La Réunion

40% 45%

Management

10% ConsultingServices

5%

TRAINING

BREAKDOWNOF SALES

BY BUSINESS

FEEL EUROPE Training provides training courses in IT, offi ce automation and management. Our offer ranges from the analysis of requirements to comprehensive training plan management.

In addition to our program of 400 standard training courses, we also offer a wide range of associated services and customized solutions.

• Inter-company training courses: national calendar, high-quality organization;

• Intra-company training courses on your premises or in our offices: tailored training program;

• Private courses with thematic workshops, seminars, remote training classes and E-Learning.

Thanks to our strong growth and success in our different fields of expertise, in 2010 we created three internal departments dedicated to training classes.

Key Figures

4

+ 300 Training Instructors,Technical Experts

+ 400 training coursesfrom our 2012’ catalog

+ 30,000 trainees per year+ 200 High-tech training rooms

MANAGEMENT• Management Tools• Professional & Personal Efficiency• Communication• Human Resources • Sales and Marketing• Accounting, Finance, Safety

END-USERSIT• Office Automation• Graphic Tools• Web Creation• Video Technologies• Smartphone Technologies

IT• Systems and Networks• Mainframe and Technologies• Development and Methods

• Databases • GroupWare Messaging• IS Management

SOME EXAMPLES OF NATIONAL AGREEMENTS ON MIGRATIONS AND DEPLOYMENTS OF SPECIFIC APPLICATION PACKAGESAXA, ICDC, LA POSTE, SNCF, SOPRA

VisualAge PacbaseLICENCE OFFICIELLE

OUR CERTIFICATIONS

FEEL EUROPE Training represents the Île-de-France region for the AGINIUS training network, created as a result of the pooling of France’s main independent training organizations.

This organization enables us to provide customized solutions that best meet our clients’ needs all over France:

Registration number2008122236

8 avenue des MinimesF-94300 VINCENNES Tél. 01 53 66 33 33Fax 01 58 64 35 90

www.feeleurope.com

ParisAix-en-Provence

BordeauxBelfort

LyonNantes

OrléansRouen

StrasbourgToulouse

Luxembourg

JUIN

201

2