Kelly Rose DipION FdSc VN

21 Dover Road, Polegate, East Sussex, BN26 6LE07707 073 261 kelly@kellyrose-nutrition.co.uk www.kellyrose-nutrition.co.uk

PERSONAL PROFILEI am a highly qualified and experienced nutritional therapist and veterinary nurse. I have over 20 years experience with dealing with the public and have developed first class communication skills. I am organised, efficient and pro-active and having studied for two separate qualifications whilst working, I have developed exceptional time management and project management skills. I am able to use my qualifications and experience in many different ways and have shown in previous employment to apply my skills in more diverse ways, such as within the charity helpline role and with running my own business.

PERSONAL ACHIEVEMENTS Researched and written three practitioner CPD modules Ten years experience of providing nutrition and health based copy for consumers, trade and

practitioners as well as “expert opinion” for several publications Involved in NPD within VMS industry 13 years experience within the veterinary industry Developed and managed a cancer charity helpline and support centre

EMPLOYMENT HISTORYNutritional experience:

Aug 2015 – Aug 2016 Product Development Executive, Higher Nature Ltd (part time)

Provide copy for nutritional supplement catalogues, product information guides, members handbooks and website. Ensure all copy is technically correct, including information on allergens and ensure copy meets all legal requirements with regards to EU health claim regulations

Research and develop proposed formulae for NPD purposes Undertake market research and complete competitor reviews Summarise and communicate product updates on a monthly basis to all relevant staff members Assist with customer and staff queries on product formulations, ingredients and dosages Compile product costings and sales value and volume analysis Communicate to all relevant staff on stock issues and expected resolution dates

Jun 2014 -present day Nutrition consultancy business owner, Kelly Rose Nutrition Consultancy (part time)

Provide one-to-one nutritional consultations and develop a personalised programme for each client

Supply nutrition and health copy for marketing and advertising purposes Offer seminars and workshops on many aspects of nutrition Research and write CPD presentations for healthcare and holistic practitioners Rebrand and redevelop website and advertising and marketing literature Prepare and maintain financial management of business accounts and preparation for tax

purposes

Jul 2006 – Jun 2016 Nutritional Advisor, Higher Nature Ltd (part time)

Offer advice on diet and nutritional supplements via telephone, e-mail and letter Handle large volume of calls Accurately record and maintain advice given in accordance to Data Protection Attendance of seminars, conferences and exhibitions to offer advice and support to delegates

and other Higher Nature members of staff Research and write articles for monthly publication, web resource and social media sites Provide expert opinion for several external publications and websites

Research and write CPD modules for practitioner development

Oct 2005-Mar 2010 Nutritional therapy business owner, KWNutrition (part time)

Provide one-to-one nutritional consultations and develop a personalised programme for each client

Deliver training and education seminar to gym personnel Design and develop website and advertising and marketing literature Network with other local practitioners to gain referrals Regularly attend seminars, conferences and exhibitions in order to further education Prepare and maintain financial management of business accounts and preparation for tax

purposes

Charity helpline experience:

Jun 2007 –Dec 2009 HelpCentre Manager, Yes To Life (part time)

Development of business plan and budget for the HelpCentre Set a strategy for the establishment of the HelpLine Generate a strategy for the development of resources Development of training plans for employees and volunteers Layout a plan for drawing up policy documentation including confidentiality, equal opportunities,

complaints and health and safety Manage incoming queries to the charity and support other call operators Expand and forge partnerships with other organisations to enhance HelpCentre services

Veterinary nursing experience:

Oct 2006 -Dec 2006 Oathall Veterinary Surgery , Veterinary Nurse (part time)

Locum nursing position to cover for increased work demand

Apr 2006 -Sept 2006 Dier & Johnston Veterinary Surgery , Veterinary Receptionist (part time)

Part time position to allow me to undertake final year nutritional exams All aspects of receptions duties covered from answering telephone calls, making appointments,

assisting with animals in the reception area and cleaning Dispensing medication and taking repeat prescriptions Assisting veterinary surgeons and nurses

Sept 2002 –Apr 2006 Summerfield Lodge Veterinary Surgery , Head Veterinary Nurse

Manage and offer support to team of nurses and receptionists Achieved D32/33 assessor qualification Develop and implement training and lecturing of nursing students Maintain stock levels, source competitively priced items and regular rotation of existing stock Completion and submission of insurance claim forms General and intensive care nursing Reception duties Dispense medication and take repeat prescription orders Implement and partake in nursing clinics including nail clips, bandage changes, suture removal,

flea checks, puppy and kitten checks, dental hygiene examinations and wound checks Development of weight control clinics and offer nutritional advice for cats and dogs Administer minor surgical procedures

May 2001-Aug 2002 Priory Lodge Veterinary Surgery, Senior Veterinary Nurse

General and intensive care nursing

Reception duties Dispense medication and take repeat prescription orders Participate in nursing clinics including nail clips, bandage changes, suture removal, flea checks,

dental hygiene examinations, wound checks and weight control clinics Administer minor surgical procedures Assist veterinary surgeons

1999- 2001 Locum Veterinary Nurse Various practices in the UK and in Australia, including general practice and out of hours

emergency service

1994 – 1999 The Lamond Veterinary Clinic, student to qualified Veterinary Nurse Completed veterinary nurse training, gaining practical experience to complement academic

aspect of training Reception duties Assist veterinary surgeons and fellow veterinary nurses Dispense medication and take repeat prescription orders Participate in puppy parties

EDUCATION AND QUALIFICATIONS2006 DipION (Diploma in Optimum Nutrition) - Institute for Optimum Nutrition, Richmond, London2006 FdSc - University of Bedfordshire1998 VN (Veterinary Nurse) achieved credit- Edinburgh’s Telford College, Crewe Toll, Edinburgh

1994 VN Preparatory Course, achieved credit. Edinburgh’s Telford College, Crewe Toll, Edinburgh1993 Higher grades - Geography (B), Art & Design (C), Biology (C), English (C)1992 Standard grades - Biology (2), English (2), Geography (3), German (3), Maths (3), Art & Design (4)

1992-1994 11 Scotvec modules - various

TRAINING COURSES2008 Level 1 Foundation skills for helpline operators - Telephone Helplines Association (THA)

Level 2 Developing skills for helpline operators - Telephone Helplines Association (THA)Level 3 Advanced skills for helpline operators - Telephone Helplines Association (THA)Developing helplines course - Telephone Helplines Association (THA)NLP Practitioner course – NLP Excellence

2004 Emergency aid in the workplace for appointed persons2002 Hills Nutritional Advisor course (levels IV - V)

D32/33 Assessor course 2001 Schedule III course1998 Hills Nutritional Advisor course (levels I- III)

Hills Veterinary Healthcare Advisor courseEukanuba nutrition course

FURTHER SKILLSExcellent IT experience using Word, Powerpoint, ExcelFilemaker Pro v6.0Experience with several veterinary software packages including Midshires, Jupiter, Vet 2000 and Rx works

INTERESTS AND HOBBIESI have an interest in health and fitness and enjoy walking, cycling swimming, running and attending the gym. I am also a keen gardener.

ADDITIONAL INFORMATIONDOB: 27.10.1975I hold a full, clean UK driving license.

REFERENCESMr J. D. Hayward Michelle BerrySummerfield Lodge Veterinary Surgery Former director and head of marketing,24 Eridge Road Higher Nature LtdTunbridge WellsKentTN4 8HJ 0793 121 189701829 515 885 michelle.berry@talk21.com