Kellogg Community Collegefiles.oceusa.com/media/Assets/.../Kellogg_CaseStudy... · Kellogg...
Transcript of Kellogg Community Collegefiles.oceusa.com/media/Assets/.../Kellogg_CaseStudy... · Kellogg...
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Océ KelloggCommunity Collegecase study
Kellogg Community College
College print shop upgrades to Océ digital technologyIt’s 11:00 AM on a bright sunny morning in Battle Creek, Michigan, and a class of nursing students opens up a new, freshly minted course pack to start a new semester. Across campus, a political science student stops to read a bright, color poster supporting a fundraising drive for a local non-profit. In town, a supporter of the arts opens up an invitation to a choral performance by the local community music school. What do these seemingly unrelated slices of life have in common? All of the documents were produced by the Kellogg Community College Duplication/Distribution Center.
Founded in 1956, Kellogg Community
College is a two-year, community college
that provides academic, occupational, general
and lifelong learning opportunities for
some 9,000 students on the main campus
in Battle Creek Michigan and three satellite
campus locations. The college also runs a
regional manufacturing technology center
in Ft. Custer Industrial Park, recognized
throughout the state for the specialized
training programs it offers area businesses.
As a recognized technology innovator, it’s
not surprising that Kellogg Community
College is also an innovator in its print
shop, leveraging advanced digital technology
to improve performance and customer
satisfaction.
The challenge: upgrading performance, containing costs June Lapland joined Kellogg Community
College in 2003 as the operator of the
in-house duplication/distribution center.
Her first order of business was to research
and implement a plan to streamline
processes, improve productivity, and better
serve the needs of the college and on-campus
non-profit organizations. Specifically, she
wanted a digital output management system,
a color system and a high speed black &
white duplex printer that would help her
accelerate turnaround, power through
higher volumes and grow her business.
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The print center supports all of the college’s
print, binding, mail and distribution
requirements, along with services like CDs
and DVD burning. Customers include
college staff, faculty and grant-funded,
non-profit programs. Print jobs range from
course packs, exams and weekly handouts to
color posters, booklets, brochures and short-
run invitations.
However, the print shop was struggling to
keep pace with growing volumes using aging
technology. When the college implemented a
mandatory two-sided printing policy as part
of a campus-wide sustainability initiative,
Lapland knew she needed a better way
to handle duplex jobs. At the same time,
demand for color work was exploding.
“When I first came here, we bought a small
color printer, because I anticipated doing
about 2,000 color impressions per month.
Before we knew it, we were doing 5,000,”
Lapland recalls, “The machine just couldn’t
keep up and we had to send out jobs when
we had to match PMS colors because our
existing device couldn’t handle them.”
Lapland knew exactly where she wanted to
take the print shop. “I wanted technology
that would serve our needs for the next five
years. I went around and surveyed all the
departments to understand exactly what
we needed. The short list included a digital
workflow, a digital color press that would
support PMS colors and give us better
quality and inline finishing, and a black &
white machine with the speed and capacity
to produce duplex work with excellent
quality.”
The solution: Océ Doc Works Pro™ software, an Océ VarioPrint® 6160 printer and an Océ CS620 color printerThe print team evaluated several devices and
then decided on Océ technology. “I looked
at speed, quality, reliability, service and price.
I went through everything with a fine tooth
comb, listing pros and cons and just couldn’t
find many cons with the Océ equipment,”
Lapland recalls.
She adds, “We have limited space in our
print area, so the size of the Océ VarioPrint
6160 printer was perfect. I could get all the
features and finishing equipment I wanted,
and still fit everything in the space I had.
The other devices I looked at that had the
features I wanted were all too big. The other
huge thing was the environmental aspect
of the Océ VarioPrint 6160 system. The
machine creates no toner waste and has
much lower emissions. That was definitely a
deciding factor.”
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As for color requirements, Lapland liked
the speed and quality of the 65 ppm Océ
CS620 color system, along with its ability to
do PMS matching. Given the combination
of speed, quality, productivity, performance
and a compact footprint, the Kellogg
Community College Duplicating and
Distribution Center opted to become an Océ
shop for both its color and black & white
work and its workflow.
BenefitsAlready, the Kellogg Community College
Duplication and Distribution Center is
realizing important benefits. The print
shop can now turn around large volumes of
black & white duplex work in shorter print
windows, with exceptional quality.
“We’re definitely seeing productivity
improvements. For example, we print 80
to 100 course packs that used to take a
full eight-hour shift on the old equipment.
With the Océ VarioPrint 6160 printer,
it only takes three or four hours. Now
the bottleneck is no longer printing - it’s
scanning the hard copy jobs that come in
fast enough to keep up with the printer.”
The print shop is turning short-run color
jobs around faster too with better quality
and lower costs. Lapland comments, “The
new color machine is ten times better than
the one we had before, yet the cost is lower
and the click savings are huge. And because
we can set up color profiles and match PMS
colors, we will be bringing many of the
outsourced color jobs back in-house.”
The print operation todayToday the print center handles from 350,000
to 400,000 impressions per month, just in
black & white. Of those volumes, 80 percent
are duplex. Color volumes, which previously
clocked in at 5,000 a month, are already on
the rise. “I expect the color volumes to rise
exponentially now as people realize that we
have the new machine and can match color
profiles,” Lapland projects.
The print center works one shift daily from
8:00 to 5:00 Monday through Friday. “We
have three peak periods,” says Lapland,
“at the end of August and beginning of
September for fall semester, at the end of
December and the beginning of January for
winter semester and then in May at the end
of spring semester and the beginning of the
summer session. That’s when our volumes
ramp up and we really need the robust
performance the Océ systems deliver.”
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In fact, the print center is generating cost
savings across the board. Lapland states, “I
replaced our old color system and black &
white printer with two new Océ machines.
Now we’re getting better productivity,
quality and performance and I’m saving
the college a couple hundred dollars every
month on the lease cost and click charges.
It’s amazing.”
The print shop has also discovered another
unexpected source of savings. “Because
the Océ VarioPrint 6160 system is so
environmentally friendly, we can turn in
paperwork to the state and receive financial
rewards for implementing a low-emission,
energy-efficient device. It’s a win-win all
around.”