Kelley Rae Robertson

9501 w sahara ave #1090

Las Vegas, NV 89117

Phone (702) 589-6724

OBJECTIVE: To obtain a position with your company where I can utilize my strong customer service, computer, administrative, a ccounting

and organizational skills and knowledge.

QUALIFICATIONS:

• Proficient in computers both hardware & software, as well as all Microsoft programs, including Access, Publisher,

Outlook, Powerpoint and Front Page. Plus Quickbooks and accounting software

• Strong customer service skills

• Extremely organized

• Advanced communication skills

• Ability to handle sensitive information with discretion

• Over five years supervisory/managerial experience

• Team player/I work extremely well with others

CERTIFICATIONS:

1996 – Completed certification in Medical Assisting (CMA)

2000 – Completed beginning, intermediate and advanced Microsoft Access courses-Microsoft Certified

Completed beginning and intermediate and advanced Microsoft Word and Excel courses-Microsoft Certified

Completed Computer Networks and Networking courses-Microsoft Certified

Completed introduction to Visual Basic for applications course-Microsoft Certified

WORK HISTORY:

Jan 2003 to May 2003 – VICTORY CHRISTIAN CENTER

Las Vegas, NV

ADMINISTRATIVE ASSISTANT

Assisted Office Administrator with all office duties, including accounting, payroll, Human Resources, supply ordering and

any needed computer assistance.

Entered all data pertaining to church offerings and contributio services dept. and the collections department.

IS/IT MANAGER(Apr 2000-Dec 2000)

ns, as well as the distribution of the

Congregation’s year end contribution records.

Oct 2002 to Jan 2003 – COMPUTER SERVICES

West Plains, MO

BOOKEEPER/COMP TECH

Assisted fulltime bookkeeper with all aspects of company’s accounting. I.e., Payables, Receivables, payroll,

Etc. Also assisted computer technicians with the fundamentals of building a computer from scratch.

2000 to March 2002 – LAS VEGAS ATHLETIC CLUBS

Las Vegas, NV

CORPORATE OFFICE MANAGER(Jan 2001-Mar 2002)

Ran Corporate Office for LVAC. This included, heading up the cancellation dept., memberManaged computer upkeep

and handled updates of network computers at both corp. office as well as all four clubs.

Handled both software and hardware issues.

1996 to 2000 – ROMIKA SPORTS & LEISURE, INC.

WHOLESALE SHOE DISTRIBUTORS

Irvine, CA

OFFICE MANAGER(1998-2000)

Ran U.S. Corporate Offices for German based wholesale shoe manufacturer/distributor. Oversaw customer service dept., inventory management and control.

Also handled companies accounting functions, i.e. cash receipts, bank recs, payroll and HR functions.

WAREHOUSE MANAGER(1997-1998)

Handled and oversaw warehouse duties, which included shipping and receiving, inventory control, ordering product and customer returns.

Promoted to Office Manager.

CUSTOMER SERVICE REP.(1996-1997)

Implemented and handled all customer service functions, billing and invoicing procedures. Serviced all retail customer accounts, while keeping sales staff

informed and sending salesmen samples in a timely manner. Promoted to Warehouse Manager.

EDUCATION:

1996-1999 – Completed Dunn and Bradstreet “How to Supervise” “How to Manage” Seminars

Completed Dunn and Bradstreet “Excellent Customer Service” Seminars

Completed Dunn and Bradstreet “Exceptional Assistant” Seminar