KBP User Survey Report - Final

KANAHA BEACH PARK MASTER PLAN USER SURVEY

Prepared by: Planning Consultants Hawaii

October 2016

Prepared for: Department of Parks and Recreation

County of Maui

i

TABLE OF CONTENTS PAGE EXECUTIVE SUMMARY ii 1. PURPOSE 1 2. METHODOLOGY 1

2.1 Survey Instrument 1 2.2 Surveyor Training 1 2.3 Data Collection Methodology 2

3. SCOPE AND CONDUCT OF USER SURVEY 2

3.1 Survey Scope 2 3.2 Site Condition at the Time of Survey 3

4. SURVEY LIMITATIONS 3 5. SUMMARY OF FINDINGS 4

5.1 Volumes and Patterns of Use 4 5.2 Respondent Profile (Who uses Kanaha Beach Park?) 5 5.3 Social Nature of Park Users 8 5.4 Mode of Transport to Park 9 5.5 Park Usage (How do people use the Park?) 11 5.6 Perceptions and Attitude of Park Users (How do park users feel about Kanaha Beach Park?) 13 5.7 Desired Future Improvements 18

Appendix A – Survey Instrument

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EXECUTIVE SUMMARY The Department of Parks and Recreation, County of Maui, contracted Planning Consultants Hawai’i (PCH) to prepare a Master Plan for Kanaha Beach Park. As part of the master planning process, PCH conducted a public user survey at the Park. The purpose of the survey was to gather valuable information about park use, user satisfaction, perception of the park, and user preferences for future park improvements. Surveys were collected for six hours a day on Wednesday, July 29; Friday, July 31; and Saturday, August 1, 2015. Since Kanaha Beach Park encompasses a vast 84 acres of land and coastline, surveys were collected in the Western, Eastern and Mid-sections of the Park (Please see Exhibit ES-1a and ES1-b). A surveyor was assigned to each location. A total of 244 surveys were administered. Below are some of the major findings captured through the survey:

Perception and Attitude of Park Users (How do park users feel about Kanaha Beach Park?)

• When survey respondents were asked to rate their satisfaction with the Park on a scale of 1 (Very Unsatisfied) to 10 (Very Satisfied), roughly 70% of respondents rated the park between 7 and 10. Please see Figure ES-1. PCH also analyzed Park user satisfaction in the Western, Eastern and Middle sections of the Park. Park users in the Eastern Section of the Park (Location 3) appeared to be the most satisfied of all park users. Please see Figure ES-2.

Figure ES-1 Figure ES - 2

7 4 59

21 21

49

61

22

39

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10

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60

70

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Level of Satisfaction

Kanaha Beach Park User Satisfaction

05

1015202530

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ber

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tsLevel of Satisfaction

User Satisfaction by Park Location

West Middle East

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• To gain a better understanding of what park users’ value most about Kanaha Beach Park, as well to highlight the Park’s strengths, a qualitative question was formed asking respondents what they enjoy most about Kanaha Beach Park. Kanaha Beach Park’s natural beauty was overwhelmingly mentioned as the feature that park users enjoy most. One survey respondent wrote, “The wild north shore’s natural solitude makes this beach superior to south shore tourist crowds.” In the written responses, words such as “peaceful,” “serenity,” and “rustic” were used to describe the atmosphere of Kanaha. Please see Figure ES-3.

• To better understand issues that park users want addressed, a qualitative question was formed asking survey respondents what they disliked most about Kanaha Beach Park. The most obvious issue that exists according to park users is that there is conflict among park users. The most obvious conflict was between the homeless and the park users doing water sports. Many park users expressed that sections of Kanaha felt “unsafe.” Please see Figure ES-4.

• Park Users in the Western, Middle and Eastern sections of the Park Figure ES-3

were asked about their satisfaction with various park features. In the Eastern section of the Park, respondents were more ‘unsatisfied’, or ‘very unsatisfied’ with the availability of lifeguards.

• Users in the Middle section of the Park were more ‘unsatisfied’, or

‘very unsatisfied’ with the following: 1. Access to clean toilet and shower facilities; 2. adequate parking; 3. Safety; and 4. Harmony among park users.

• A majority of those surveyed at the West end of the Park were

unsatisfied or very unsatisfied with the lack of access to clean toilet and shower facilities. West end park users were also dissatisfied with the lack of adequate parking and the availability of picnic locations and BBQ facilities.

Figure ES-4

75

1322 25

2 5 1 2 3

31

1711 16

30

1020304050607080

Num

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of R

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Park Features

Favorite Park Features

43

2716 16

66

11

33

8 80

10203040506070

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Park Features

What Did Survey Respondents Dislike Mostabout Kanaha Beach Park?

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Volumes and Patterns of Use • User demand was highest during the afternoon hours between 12:00 Noon and 2:00 p.m.. Forty-two percent of all surveys were collected

at this time.

• Survey respondents commented that lack of available parking is a problem during afternoon hours on days with favorable weather conditions for wind and kite surfing.

Campground Use

• The majority (84%) of survey

respondents have never camped at Kanaha Beach Park. Of those respondents who have camped at the Park, only 2% noted that they frequently camp at the Park.

• Nearly two-thirds of the survey

respondents who have never camped at the Park have no interest in camping there in the future. Many users commented they didn’t want to camp at Kanaha Beach Park because of concerns about ‘safety,’ ‘lack of security,’ and ‘the homeless’.

• Survey respondents who have

camped at Kanaha Beach Park were asked how the camping experience could be improved. The question was qualitative; therefore, survey respondents were prompted to write in their own responses. Of the written responses, the preferred improvement was more safety and security measures to provide for a safer camping experience. The second most preferred improvement was more showers and toilets. Figure ES-5 Please see Figure ES-5.

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Preferred Campground Improvements

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Future Improvements • Overall, survey respondents identified the following as their top four desired park improvements: 1. More showers; 2. More restrooms;

3. More parking; and 4. More lifeguards. Please see Figures ES-6 and 7.

Figure ES-6 Figure ES-7 • Interestingly, the Western, Middle and Eastern sections of the Park all had more restrooms and showers, as well as better maintenance

of such facilities, as highly desired future improvements.

• Many park users surveyed in the Western and Eastern sections of the Park indicated they wanted more lifeguards. The only lifeguards currently available are located in the mid-section of the Park.

• Survey respondents interviewed in the Western section of the Park noted they would like additional picnic areas. • In the mid-section of the Park, many respondents expressed a desire for additional park rangers.

302526

120

325960

162

18

0 10 20 30 40 50 60 70

More Park RangersBetter maintenance of park grounds

More shadeIntrepretation center/museum

More picnic areasBeter maintenance of toilets/showers

More restroomsMore showers

More campgroundsImproved campground facilities

Tot lots/ playground for children

Number of Responses

Type

of I

mpr

ovem

ent

Priority Improvements

5715

1712

371099

0 10 20 30 40 50 60

More parkingMore recreation spaces

Nature walk/ boardwalkMore improved park areas

More lifeguardsBetter management of natural areas

Better management of shorelineKeep as is

Number of Responses

Type

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Priority Improvements

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1. PURPOSE

The purpose of the Kanaha Beach Park user survey is to gain valuable information about the types of uses being conducted at the Park, the needs of various user groups, preferences for future park improvements, and overall perceptions about the current Park experience. The survey findings will inform the Kanaha Beach Park master planning process, and serve as an instrument to support suggested improvements to the Park.

2. METHODOLOGY

2.1 Survey Instrument

The survey instrument was designed to provide for intercept interviews using a public user survey model. The survey instrument included a total of twenty-two questions. The survey subjects were public users of Kanaha Beach Park. The survey was designed to provide subjects with anonymity. To obtain meaningful responses from the subjects, the survey contained a combination of open and closed questions. The open-ended questions prompted respondents to answer in their own words. These questions allowed for a more in-depth look into the personal opinion of each respondent. Closed questions, on the other hand, had respondents choose from a set of responses. The responses to closed questions could then be graphed and compared. Including open and closed questions allowed for the collection of both qualitative and quantitative data, which made for a well-rounded survey. Demographic questions were added to the end of the survey to understand each subject’s personal background and relation to Kanaha Beach Park. The survey instrument is attached as Appendix A.

2.2. Surveyor Training

2.2.1. Trial Survey

PCH conducted a trial survey on Monday, July 27, at Kanaha Beach Park to test the efficacy of the survey instrument so that final adjustments to the survey could be made prior to the official survey dates. Three individuals were interviewed and observations were made on the survey implementation. The three surveys collected during the trial survey were not included in the official survey count.

2.2.2. Training Surveyors

On Tuesday, July 28, 2015, the three teams of surveyors met at Kanaha Beach Park for a training. The training included an overview of the survey questions and the survey’s objectives. Mock surveys were practiced at this time. Finally, all surveyors were given a handout explaining individual tasks, their assigned location along with a map of Kanaha Beach Park, their assigned schedules, and basic instructions and reminders for survey implementation.

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2.3. Data Collection Methodology

PCH entered the survey data into Microsoft Excel and developed a spreadsheet model to analyze the data. Instead of working with the actual responses given for each question, a survey codebook was created to assign numerical values to each possible response and work with numerical data. Using the codebook, PCH created charts and graphs to display the survey findings. Data analysis for open-ended questions involved listing all the responses given, identifying common themes in the responses, and then counting the number of responses that apply to these themes. Once the responses were categorized into themes, a graph or chart could be created to represent the responses to these questions. For all questions, a selective decision was made as to what graph or chart would best showcase the findings.

3. SCOPE AND CONDUCT OF USER SURVEY

3.1. Survey Scope

Kanaha Beach Park is located on the North Shore of Maui and stretches for 94 acres. The Park includes sandy beaches, sand dunes, wetlands, and recreational park grounds. The survey was designed to capture as representative a sample of the Park’s population as could reasonably be accomplished. PCH conducted a total of 244, one-on-one intercept interviews at Kanaha Beach Park between July 29, 2015 and August 1, 2015. The size of Kanaha Beach Park made it necessary to divide the park into three geographic sections while collecting surveys. Three teams of surveyors were stationed in the following areas (please see Exhibit ES-1a and ES-1b for interview sites):

1. Western Section - the westernmost end of the Park, where the park officially begins by the wastewater treatment

plant, until Kite Surfers Beach, was named ‘Location 1’; 2. Middle Section - the middle section encompassed the area between “key hole” to the West and just East of the

lifeguard tower. This area included the campgrounds and the canoe hale and was named ‘Location 2’; and 3. Eastern Section - The easternmost section of the park, where windsurfers are permitted, was named ‘Location 3’.

Each surveyor was assigned to one of the three locations and interviewed people within that location. This meant that there was surveyor coverage throughout the Park.

Interviews were conducted over one consecutive week as follows:

Days: Wednesday, Friday and Saturday

Hours: 6 hours a day

Time of Day: Two (2) hours in the early morning (8 a.m. – 10 a.m.), Midday (12 Noon – 2 p.m.) and late afternoon (4 p.m.

– 6 p.m.)

3

3.2 Site Condition at Time of Survey

Wednesday, July 29, 2015 Weather Conditions: Mostly sunny with favorable winds of 20-30 mph by the mid-afternoon. Wave swells from 0 to 1 foot. Friday, July 31, 2013 Weather Conditions: Mostly sunny with favorable winds of 20-30 mph by the mid-afternoon. Wave swells from 0-1 foot.

Saturday, August 1, 2015 Weather Conditions: Sunny in the morning and overcast with showers in the afternoon. There was light rain between 4:00 p.m. and 6:00 p.m., which resulted in a smaller population of park users. There were favorable winds of 20-30 mph in the morning and mid-afternoon. Wave swells from 0-1 foot. Special Events: A fishing tournament and windsurfing tournament occurred on the morning of August 1 until roughly Noon. Both events created a peak in visitors at the Middle section and Eastern end (Locations 2 and 3) of Kanaha Beach Park.

4. SURVEY LIMITATIONS

The survey was performed within one week between July 29 and August 1. The data collected does not reflect any seasonal changes that might occur throughout a year. In the summer months, it should be anticipated that there are more non-Maui residents at Kanaha Beach Park. Also, it should be noted that wave conditions were poor during the three days when surveys were collected. Therefore two big user groups, surfers and paddle boarders, were underrepresented in the survey. Finally, the survey was not conducted during a holiday, which might have attracted a different type of user group to the Park.

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5. SUMMARY OF FINDINGS

5.1. Volumes and Patterns of Use Dailey Patterns: Surveys were collected on July 29, 2015, July 31, 2015, and August 1, 2015. A total of 244 surveys were collected. Figure 5.1 depicts the number of surveys collected by survey date. The greatest number of surveys (85) was collected on July 29, 2015. The least number of surveys (77) was collected on August 1, 2015. Figure 5.2 shows the collection of surveys based on the time of day. The afternoon hours from 12:00 Noon to 2:00 p.m. had the highest concentration of park users available to survey. Afternoon user demand was driven by wind and kite surfers taking advantage of ideal windsurfing conditions. There were generally fewer park users available to survey in the morning and the late afternoon.

Figure 5.1- Number of Surveys per Day

Figure 5.2- Number of Surveys Collected per Time of Day

85

82

77

72

74

76

78

80

82

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29-Jul-15 31-Jul-15 1-Aug-15

Wednesday Friday Saturday#

of S

urve

ys

Morning (8:00am-10:00am)

29%

Afternoon (12:00pm-2:00pm)

42%

Late Afternoon (4:00pm-6:00pm)

29%

5

Geographic Distribution of Visits: Figure 5.3 shows the percentage of total surveys collected by geographic location within Kanaha Beach Park. The Easternmost end of Kanaha Beach Park (Location 3) as well as the middle section (Location 2) had the highest concentration of park users surveyed. The Westernmost end of the Park (Location 1) is larger in area than the other two locations but the density of users was generally less during the days surveys were conducted. 5.2. Respondent Profile

(Who uses Kanaha Beach Park?)

Gender: During the dates of the survey, slightly more males than females were using the Park and available to survey. Of all survey respondents, 56% were male and 44 % were female. Please see Figure 5.4.

Figure 5.3 - Percent of Total Surveys Collected by Geographic Location

Figure 5.4 - Gender Distribution

Western End (Location 1)

31%

Middle (Location 2)34%

Eastern End (Location 3)

35%

Male56%

Female44%

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Residency: Over two-thirds of those surveyed were residents of Maui - 31% resided in Central Maui, 2% in West Maui, 21% in East Maui, 9% in South Maui and 9% in Upcountry Maui (See Figure 5.5). Twenty-eight percent of the survey respondents were non-resident users of the Park. Of the non-resident users, 15% lived in a different state, 12% lived abroad and 1% lived on a different Hawaiian Island. (Note: The survey didn’t include an option for ‘Upcountry Maui’ so respondents had to physically write ‘Upcountry Maui’ as their place of residence). Figure 5.6 depicts survey respondents by years of residency on Maui. The majority (74%) of survey respondents have lived on Maui for one or more years. Of that percentage, 64% had lived on Maui for more than ten years. Twenty-one percent of respondents were visitors to Maui. Thirty-one survey respondents left this question unanswered.

Figure 5.5 - Residency of Surveyed Park Users

Figure 5.6 - Years of Residency on Maui

31%

2%

21%9%

9%1%

15%12%

Central Maui (Wailuku, Kahului, Waiehu, Waihee, etc) West Maui (Lahaina, Napili, etc)

East Maui (Paia, Haiku, Hana, etc) South Maui (Kihei, Makena, etc)

Upcountry Maui (Makawao, Pukalani, Upcountry, etc) I live on a different Hawaiian Island

I live in a different state I live abroad (international)

5%10%

12%

26%

26%

21% Less than one year

1-5 years

6-10 years

>10 years

I have lived on Maui all my life

I am a visitor

7

Age: Figure 5.7 depicts the age distribution of survey respondents. Fifty-seven percent of survey respondents were between the age of 31 and 60. The largest group of survey respondents was between 41 to 50 years of age. The smallest group surveyed was those under 20 years of age. It should be noted that park users in the “under 20 years” category may have been underrepresented because surveyors were advised not to pass out surveys to unaccompanied minors. Frequency of Visits: Figure 5.8 illustrates the frequency of user visits to Kanaha Beach Park. Thirty seven percent of respondents said they visit Kanaha Beach Park more than 2 times a week. It was evident during the survey that many park users consistently use Kanaha Beach Park for their exercise, or that Kanaha is their beach of choice. Many respondents also expressed that they were seasonal users (i.e. every day for 3 months out of the year).

Figure 5.7 - Age Distribution

Figure 5.8-How often have you visited Kanaha Beach Park in the past 12 months?

4% 18%

19%

22%

16%

16% 5%

< 20 years 20-30 years 30-40 years 41-50 years 51-60 years 61-70 years >70 years

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Everyday More than 4times a week

2-4 times aweek

Once a week A few times amonth

Once a month Once a year This is my firstvisit

# of

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Figure 5.9 illustrates the time-of-day survey respondents typically visit Kanaha Beach Park. The bar graph shows a spike in visitors on weekdays between Noon and 3:00 p.m. and on weekends at the same time. The graph also shows that not many people camp overnight at Kanaha Beach Park. 5.3 Social Nature of Park

Users The majority of survey respondents (83%) were visiting the Park with someone else. Only 17% of users were at the park alone, or alone with a pet. Please see Figure 5.10.

Figure 5.9 - What time of day do you usually visit Kanaha Beach Park?

Figure 5.10- Who are you at the park with today?

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4% 3% I came alone

My spouse

My children

My parents

My grandparent

Other family members

My friends

My coworkers

My pet

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Figure 5.11 illustrates the number of people survey respondents came to Kanaha Beach Park with. Approximately 74% of respondents visited the Park with someone else. Roughly 19% of respondents came in large groups of 6 or more. 5.4 Mode of Transport to

the Park

The vast majority of survey respondents drove an automobile to Kanaha Beach Park. Please see Figure 5.12. A number of non-resident visitors noted on the survey that they had taken a taxi to the Park from Kahului Airport.

Figure 5.11 -How many people came with you today to Kanaha Beach Park?

Figure 5.12 - How did you get to Kanaha Beach Park today?

26%

37%

18%

8%11%

I came by myself

1-2 people

3-5 people

6-10 people

More than 10 people

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Car Walk Bike Motorcycle Bus Other

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Figure 5.13 shows that a significant majority (85%) of survey respondents drove, or had been driven, to Kanaha Beach Park in the past month. The single occupant vehicle is the dominant mode of transport to the Park. Those survey respondents who drove, or were driven, to Kanaha Beach Park were asked to describe how easy or hard it was to find an open parking stall. Figure 5.14 illustrates that the majority of people described finding an open parking stall as either, ‘Very Easy’ or ‘Somewhat Easy’. However, on many surveys respondents noted it depended on the day and time one visits the Park and whether there are favorable conditions for wind and kite surfing.

Figure 5.13 - Have you driven, or been driven, to Kanaha Beach Park in the past month?

Figure 5.14 - How would you describe finding an open parking stall at Kanaha Beach Park?

85%

15%

Yes No

61 63

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Very Easy Somewhat Easy Neither Easy norHard

Somewhat Hard Very Hard Don't Know

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5.5 Park Usage (How do people use the Park?)

Overall Use: Kanaha Beach Park users engage in a wide variety of activities as is reflected by Figure 5.15. The activities most frequently selected were: walking on the beach, swimming, wind surfing, kite boarding, picnic / BBQ, and sunbathing / relaxing on the beach. It should be noted that weather conditions were favorable for kite boarding and windsurfing on the days the survey was conducted so wind and kite surfing uses were well represented by the survey. In addition, the absence of ocean swell limited the number of surfers and paddle boarders at the Park during the week the surveys were conducted. Campground Use

The majority (84%) of park users have never camped at Kanaha Beach Park. Please see Figure 5.16.

Figure 5.15 - Activities at Kanaha Beach Park

Figure 5.16 - Have you ever camped at Kanaha Beach Park?

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Yes16%

No84%

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Sixty-nine percent of survey respondents who had never camped at Kanaha Beach Park were not interested in doing so in the future. Please see Figure 5.17. Respondents were asked why they were not interested in camping at the Park. Safety concerns and lack of security were frequently mentioned as a major deterrent for those who were not interested in camping at the Park. Please see Figure 5.18 Respondents also mentioned showers, toilets and lighting facilities were not well maintained or not provided.

Figure 5.17 - Would you be interested in camping at Kanaha Beach Park in the future?

Figure 5.18 – Reasons for disinterest in camping

Yes31%

No69%

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5.6 Perceptions and Attitudes of Park Users (How do park users feel about Kanaha Beach Park?)

Overall Satisfaction with Kanaha Beach Park: Figure 5.19 illustrates how satisfied park users are with Kanaha Beach Park. The respondents chose between 1 (Very Unsatisfied and 10 (Very satisfied). Overall, park users are satisfied with Kanaha Beach Park. The majority of people chose the number 7 or 8 to represent their overall satisfaction of the park. Figure 5.20 displays user satisfaction within Kanaha Beach Park based on the location where the respondent was interviewed. Respondents interviewed in the Eastern section of the Park appear to be the most satisfied with their park experience. This graph would suggest that different sections of the Park are of different quality.

Figure 5.19 - On a scale of 1 (Very Unsatisfied) to 10 (Very Satisfied) how satisfied are you with Kanaha Beach Park?

Figure 5.20 – User satisfaction by park location.

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1 (VeryUnsatisfied)

2 3 4 5 6 7 8 9 10 (VerySatisfied)

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User Satisfaction by Park Location

West Middle East

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Overall Satisfaction with Specific Park Features: Figures 5.21a and 5.21b depict the satisfaction of survey respondents with various park features (please note that the two graphs present the same question but include different park features). For the Park as a whole, 25% or more of the survey respondents who had experience with the following park features were ‘unsatisfied’ or ‘very unsatisfied’: 1. Access to clean toilet and shower facilities; 2. Availability of lifeguards; and 4. Availability of adequate parking. User satisfaction varied by the geographic location in which the survey was administered. The following graphs compare user satisfaction in the Eastern, Middle, and Western portions of the Park. Please see Exhibit ES-1a and ES-1b for the geographic extent of each survey location.

Figure 5.21a - Please rate your satisfaction with the following park features

Figure 5.21b - Please rate your satisfaction with the following park features

51

91

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24 7 127

6968

3726

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73

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0102030405060708090

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Feeling Safe atthe Park

Access to cleantoilet/ shower

facilities

Healthy and cleanbeaches, ocean and

wetlands

Well maintained ParkGrounds

Availabilty ofLifeguards

Avialability ofpicnic/BBQ

facilities

AdequateParking

16

5363

21 14

58

22

81

52

16 2

55

30

67

50

25 6

55

26

5362

25 12

50 45

82

61

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90

71

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Very

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dSa

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Sat

isfie

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atis

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Sat

isfie

dSa

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dSo

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atis

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Sat

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dN

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peri

ence

Access to friendly,responsive park staff

Access to recreationspaces (example:

volleyball)

Well designed andmaintained walking/

nature trails

Well maintained,aesthetically pleasing

campgrounds

Harmony amongpark users

Not feelingovercrowded

15

Satisfaction with Park Features Based on Geographic Location: The size and variation of Kanaha Beach Park made it important to sort satisfaction by geographic location. Western Portion of the Park (Location 1): Overall, those surveyed in the Western portion of the Park were satisfied with Kanaha Beach Park. However, there were features where park users identified greater dissatisfaction. Please see Figures 5.22a and 5.22b. A majority of those surveyed at the Western end of the Park were ‘unsatisfied’ or ‘very unsatisfied’ with the lack of access to clean toilet and shower facilities. In addition, 34% of West-end survey respondents who had experience with parking facilities were ‘dissatisfied or ‘very dissatisfied’ and 29% of survey respondents who had experience with the campground facilities were ‘unsatisfied’ or ‘very unsatisfied’.

Figure 5.22a – Western Section of the Park (Location 1) - Please rate your satisfaction with the following park features?

Figure 5.22b - Western Section of the Park (Location 1) - Please rate your satisfaction with the following park features?

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volleyball)


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Harmony among parkusers


16

Middle Section of the Park (Location 2): Overall, those surveyed in the Middle Section of the Park are satisfied with Kanaha Beach Park’s features. However, 34% of West-end survey respondents who had experience with parking facilities were ‘dissatisfied or ‘very dissatisfied’ and 25% of survey respondents who had experience with the toilet and shower facilities were ‘unsatisfied’ or ‘very unsatisfied’. In addition, 25% of survey respondents were ‘unsatisfied’ or ‘very unsatisfied’ with the harmony among park users. Please see Figures 5.23a and 5.23b. Many respondents had no experience with park staff or access to recreation spaces.

Figure 5.23a- Mid-section of the Park (Location 2) - Please rate your satisfaction with the following park features?

Figure 5.23b- Mid-section of the Park (Location 2) - Please rate your satisfaction with the following park features?

15

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volleyball)


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17

Eastern Section of the Park (Location 3): Respondents in the Eastern Section of the Park appeared to be satisfied with many of the Park’s features. However, 28% of survey respondents who had experience with the Park’s lifeguards were ‘unsatisfied’, or ‘very unsatisfied’ with the availability of lifeguards. Many survey respondents in the Eastern Section of the Park had no experience with: 1. Access to friendly, responsive park staff; 2. Access to recreation spaces; 3. Walking and nature trails; and 4. the campgrounds. Please see Figures 5.24a and 5.24b.

Figure 5.24a – Eastern Section of the Park (Location 3) - Please rate your satisfaction with the following park features?

Figure 5.24b – Eastern Section of the Park (Location 3) - Please rate your satisfaction with the following park features?

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volleyball)


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18

5.7 Desired Future Improvements

The following section highlights survey respondent preferences for Future Improvements at Kanaha Beach Park. In Figures 5.25a and 5.25b, survey respondents were asked what they would like to see at Kanaha Beach Park in the future (Note that the two graphs present the same question but have different park improvement options). Better maintenance of restrooms and showers, more restrooms, more showers, and more parking stand out as the most highly desired improvements at Kanaha Beach Park.

Figure 5.25a- Overall: What would you like to see at Kanaha Beach Park in the Future?

Figure 5.25b- Overall: What would you like to see at Kanaha Beach Park in the Future?

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of parkgrounds(lawns,

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Morerestrooms

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other natural areas

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Keep as is Other

19

User Input on Future Improvements at Kanaha Beach Park Based on Geographic Location: The size and great variety of uses and features at Kanaha Beach Park make it helpful to compare the opinion of users in different sections of the Park. The following Figures illustrate the desired park improvements of those surveyed in the Western, Middle and Eastern sections of the Park. Western Section of the Park (Location 1): Figures 5.26a and 5.26b depict user preferences in the Western Section of the Park. The top four desired improvements in this area of the Park were: 1. Better maintenance of restrooms and showers; 2. More restrooms; 3. More showers; and 4. More parking. There was also a strong desire for more picnic areas in this area of the Park.

Figure 5.26a - Western Section of the Park (Location 1) - What would you like to see at Kanaha Beach Park in the future?

Figure 5.26b - Western Section of the Park (Location 1) - What would you like to see at Kanaha Beach Park in the Future?)

21

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More improvedpark area with

grass, shade trees,picnic areas, etc

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other natural areas

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Keep as is Other

20

Middle Section of the Park (Location 2): As illustrated in Figures 5.27a and 5.27b, the top four desired improvements in the Middle section of the Park were: 1. More parking; 2. Better maintenance of restrooms and showers; 3. More restrooms; and 4. More showers. There was also a strong desire for more park rangers in this section of the Park.

Figure 5.27a - Mid-Section of the Park (Location 2) - What would you like to see at Kanaha Beach Park in the Future?

Figure 5.27b - Mid-Section of the Park (Location 2) - What would you like to see at Kanaha Beach Park in the Future?

32

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More restrooms More showers Morecampgrounds

Improvedcampground

facilities

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Eastern Section of the Park (Location 3): Respondents surveyed in the Eastern Section of the Park identified the following as their top desired improvements: 1. Better maintenance of restrooms and showers; 2. More restrooms; 3. More showers; and 4. More lifeguards. Please see Figures 5.28a and 5.28b.

Figure 5.28a – Eastern Section of the Park (Location 3) - What would you like to see at Kanaha Beach Park in the future?

Figure 5.28b – Eastern Section of the Park (Location 3) - What would you like to see at Kanaha Beach Park in the future?)

24

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landscape, etc)


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22

APPENDIX

KANAHA BEACH PARK USER SURVEY

1

Kanaha Beach Park Public User Survey

Surveyor:

Date: Time: Location:

1) How often have you visited Kanaha Beach Park in the past 12 months? (Check one

box)

☐ Everyday ☐ A few times a month ☐ More than 4 times a week ☐ Once a month ☐ 2 – 4 times a week ☐ Once a year ☐ Once a week ☐ This is my first visit

2) What time of day do you usually visit Kanaha Beach Park? (Check ALL that apply)

3) Who are you at the park with today? (Check ALL that apply) ☐ I came alone ☐ My spouse ☐ My children ☐ My parents ☐ My grandparent ☐ Other family members ☐ My friends ☐ My coworkers ☐ My pet 4) How many people came with you today to Kanaha Beach Park? (Check one box) ☐ I came by myself ☐ 1-2 people ☐ 3-5 people ☐ 6-10 people ☐ More than 10 people

Weekdays Weekends ☐ 6:00 a.m. to 9:00 a.m. ☐ 6:00 a.m. to 9:00 a.m. ☐ 9:00 a.m. to 12:00 Noon ☐ 9:00 a.m. to 12:00 Noon ☐ 12:00 Noon to 3:00 p.m. ☐ 12:00 Noon to 3:00 p.m. ☐ 3:00 p.m. to 6:00 p.m. ☐ 3:00 p.m. to 6:00 p.m. ☐ 6:00 p.m. to Close ☐ 6:00 p.m. to Close ☐ Camping Overnight ☐ Camping Overnight

2

5) How did you get to Kanaha Beach Park today? (Check ALL that Apply)

☐ Car ☐ Walk ☐ Bike ☐ Motorcycle ☐ Bus ☐ Other (Please explain): ______________________________________________________

6) Have you driven, or been driven, to Kanaha Beach Park in the past month?

☐ Yes ☐ No 7) If you answered Yes to Question 6, how would you describe finding an open

parking stall at Kanaha Beach Park?

Very Easy Somewhat Easy

Neither Easy nor Hard

Somewhat Hard

Very Hard Don’t Know

1 2 3 4 5 6 8) Please check ALL the leisure activities you have done at Kanaha Beach Park in the

past 12 months.

☐ Walking on the beach ☐ Canoeing ☐ Nature walking ☐ Jogging

☐ Kayaking ☐ Tako Gathering

☐ Walking the Dog ☐ Pole Fishing ☐ Biking ☐ Spear Fishing ☐ Swimming ☐ Volleyball ☐ Surfing ☐ Private Lesson ☐ Group Party ☐ Paddle Boarding ☐ Private Lesson ☐ Picnicking/ BBQ ☐ Windsurfing ☐ Private Lesson ☐ Passing through ☐ Kite Boarding ☐ Private Lesson ☐ Sunbathing/ Relaxing on the Beach ☐ Camping ☐ Other (Please Explain):

9) On a scale of 1 (Very unsatisfied) to 10 (Very Satisfied) how would you rate your

overall satisfaction with Kanaha Beach Park? (Circle One)

1 2 3 4 5 6 7 8 9 10 Very Unsatisfied Very Satisfied

3

10) Please rate your satisfaction with the following park features.

11) Have you ever camped at Kanaha Beach Park? ☐ Yes ☐ No 12) If you answered Yes to Question 11, please explain what improvements you would

like to see at the park to enhance your camping experience? _______________________________________________________________________

13) If you answered No to Question 11, would you be interested in camping at Kanaha Beach Park in the future? Why or Why not? ☐ Yes ☐ No

_______________________________________________________________________ 14) What would like to see at Kanaha Beach Park in the future? (Check ALL that apply)

A. Park Rangers L. More parking B. Better maintenance of park grounds (lawns, landscape, etc)

M. More recreation spaces (example: basketball courts/ tennis courts)

C. More shade N. Nature walk / boardwalk D. Interpretation center/ museum O. More improved park area with grass,

shade trees, picnic areas, etc. E. More picnic areas P. More lifeguards F. Better maintenance of restrooms and

showers Q. Better management of wetlands and

other natural areas G. More restrooms H. More showers I. More campgrounds

R. Better management of shoreline and near shore waters

J. Improved campground facilities K. Tot lots / playground for children

S. Keep as is T. Other (Please Explain):

PARK FEATURES SATISFACTION Very

Satisfied Satisfied Somewhat

Satisfied Unsatisfied Very

Unsatisfied No

Experience Feeling safe in the park 1 2 3 4 5 6 Access to clean toilet/ shower facilities 1 2 3 4 5 6 Healthy and clean beaches, ocean and wetlands 1 2 3 4 5 6

Well maintained park grounds 1 2 3 4 5 6 Availability of lifeguards 1 2 3 4 5 6 Availability of picnic/BBQ facilities 1 2 3 4 5 6 Adequate parking 1 2 3 4 5 6 Access to friendly, responsive park staff 1 2 3 4 5 6 Access to recreation spaces (example: volleyball) 1 2 3 4 5 6

Well designed and maintained walking / nature trails 1 2 3 4 5 6

Well maintained, aesthetically pleasing campgrounds 1 2 3 4 5 6

Harmony among park users 1 2 3 4 5 6 Not feeling overcrowded 1 2 3 4 5 6 Comments:

4

15) From the list from above, which (if any) would be your top three priorities?

1. _______________________ 2. _____________________ 3. ___________________ 16) In one sentence, what do you enjoy or appreciate most at Kanaha Beach Park?

_______________________________________________________________________ 17) In one sentence, what do you dislike most about Kanaha Beach Park?

_______________________________________________________________________ DEMOGRAPHICS: 18) Where do you live? ☐ Central Maui (Wailuku, Kahului, Waiehu, Waihee etc.) ☐ West Maui (Lahaina, Napili, etc.) ☐ East Maui (Paia, Haiku, Hana, etc.) ☐ South Maui (Kihei, Makena, etc.) ☐ I live on a different Hawaiian Island ☐ I live in a different state ☐ I live abroad (international) 19) If you live on Maui, how many years have you been a resident? ☐ Less than one year ☐ 1-5 years ☐ 6-10 years ☐ >10 years ☐ I have lived on Maui all my life ☐ I am a visitor 20) What age bracket do you fall under? ☐ < 20 years ☐ 20-30 years ☐ 31-40 years ☐ 41-50 years ☐ 51-60 years ☐ 61-70 years ☐ >70 years 21) What is your gender? ☐ Male ☐ Female 22) Do you have any additional comments?

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This concludes the survey. Thank you for your time!

KBP User Survey Report - Final

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Transcript of KBP User Survey Report - Final