Kawana woodson.researchposter

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BENEFITS TO RCSDOVP Show quantitative and qualitative evidence of program success to stakeholders Make a case for future funding Highlight areas in program structure that need improvement Determine if the program is producing desired outcomes PROPOSED REPORTING Evaluation findings will be available to ALL stakeholders via multiple methods and resources. They may include but are not limited to bound publications, fact sheets, brochures, website, etc. The evaluation results will inform stakeholders of how program effectiveness and job satisfaction affect retention of volunteers. OUTCOME MEASURES/ CRITERION OF SUCCESS The evaluation will study 30 participants from W. S. Sandel Elementary Volunteer Program. W. S. Sandel was chosen as the sampling unit because it represents the demographic composition of schools in RSD1. I will administer a questionnaire to all 30 participants (15 new volunteers and 15 repeat volunteers) in the study. The survey will measure the impact program structure and personal motivation have on volunteer job satisfaction. Program success is assumed by 80% volunteer retention for the upcoming fiscal year (2010-2011), increased volunteer participation and job satisfaction. A Proposed Evaluation Design for District Volunteer Program PROPOSED DATA COLLECTION STRATEGIES Quantitative methods: electronic surveys with closed-ended questions that measure program effectiveness, volunteer motivation, and volunteer satisfaction Qualitative methods: interviews with key stakeholders Quantitative & Qualitative methods: utilizing multiple question types in surveys and interviews- open and closed-ended Potential Issues: misinterpreting data, weak generalizability, improper statistical methods, insufficient questions for collecting data LITERATURE REVIEW The following are peer-reviewed journal articles that relate to my assessment: Millete, V., & Gagne, M. (2008). Designing volunteers' tasks to maximize motivation, satisfaction, and performance: The impact of job characteristics on volunteer engagement. Springer Science+Business Media, LLC , 32, 11-22. A field study was conducted to determine the impact of job characteristics on volunteer motivation, satisfaction and intent to quit, and measure volunteer performance using the job characteristics model (JCM), the organizational citizenship behaviors (OCB) assessment to measure volunteer task performance, and volunteer’s task perceptions were measured using Hackman and Oldham's Job Diagnostic Survey (JDS). 124 out of 230 volunteer questionnaires were completed. The results showed that job characteristics were related to volunteers' motivation, satisfaction and performance.. It provides a scale for measuring these characteristics. Silverberg, K. E., Marshall, E. K., & Ellis, G. D. (2001). Measuring job satisfaction of volunteers in public parks and recreation. Journal of Park and Recreation Administration , 19 (1), 79-92. The purpose of this study is to determine the reliability and validity of inferences made about volunteers’ job satisfaction from scores derived from a modified employee job satisfaction scale. Results were positive and showed that the job satisfaction scale was an accurate predictor of volunteer satisfaction. It also revealed that volunteer satisfaction is a by-product of job setting and psychological functions being met through volunteering. PROPOSED OUTCOME EVALUATION I am proposing an OUTCOME MONITORING and PROCESS EVALUATION assessment and will use a mixed-method approach that utilizes both qualitative and quantitative approaches. Triangulation will strengthen the results by offering several different points of view. I will use a stratified sampling method to select evaluation participants. The sampling will be divided into groups of current volunteers and repeat volunteers. A random sampling will be drawn from the stratum. PROPOSED DATA ANALYSIS STRATEGIES Data analysis will include the following: finding similarities/correlations in questionnaire answers and interview responses calculations of survey scales Presented by Kawana Woodson, 2010 M.S. Candidate in Youth Development Leadership in partial fulfillment of the requirements for SOC 805 – Evaluation Research INTRODUCTION Richland County School District One (RSD1) is the largest school district in Columbia, SC with a population of 23,000 students. Richland County School District One Volunteer Program (RSDOVP) has over 3,000 business and community partners. In cooperation with the District Office of Mentoring/ Volunteer Coordination and Volunteer Liaisons housed within each school in the District, the program participants provide both direct and supportive service resources to schools within the district. Mission The mission of RCSDOVP is to address the needs of students by increasing community involvement in schools. Goal The goal of the RCSDOVP is to enrich and enhance the learning environment through building a strong, on-going support base for each school by capitalizing on community resources and working with already existing support groups. Stakeholders RSD1 Office of Mentoring/Volunteer Coordination RSD1 Board of Directors School Personnel (principals, staff, volunteer liaison) Community-at-large Purpose A key element in volunteer retention is volunteer job satisfaction. Volunteer job satisfaction can be attributed to effective program structure and psychological functions such as motivation. The results of this evaluation will produce implications

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Transcript of Kawana woodson.researchposter

Page 1: Kawana woodson.researchposter

BENEFITS TO RCSDOVP

Show quantitative and qualitative evidence of program success to stakeholders

Make a case for future funding

Highlight areas in program structure that need improvement

Determine if the program is producing desired outcomes

PROPOSED REPORTINGEvaluation findings will be available to ALL stakeholders via multiple methods and resources. They may include but are not limited to bound publications, fact sheets, brochures, website, etc. The evaluation results will inform stakeholders of how program effectiveness and job satisfaction affect retention of volunteers.

OUTCOME MEASURES/ CRITERION OF SUCCESS

The evaluation will study 30 participants from W. S. Sandel Elementary Volunteer Program. W. S. Sandel was chosen as the sampling unit because it represents the demographic composition of schools in RSD1. I will administer a questionnaire to all 30 participants (15 new volunteers and 15 repeat volunteers) in the study. The survey will measure the impact program structure and personal motivation have on volunteer job satisfaction.

Program success is assumed by 80% volunteer retention for the upcoming fiscal year (2010-2011), increased volunteer participation and job satisfaction.

A Proposed Evaluation Design for District Volunteer Program

PROPOSED DATA COLLECTION STRATEGIES

Quantitative methods: electronic surveys with closed-ended questions that measure program effectiveness, volunteer motivation, and volunteer satisfaction

Qualitative methods: interviews with key stakeholders

Quantitative & Qualitative methods: utilizing multiple question types in surveys and interviews- open and closed-ended

Potential Issues: misinterpreting data, weak generalizability, improper statistical methods, insufficient questions for collecting data

LITERATURE REVIEWThe following are peer-reviewed journal articles that relate to my assessment:

Millete, V., & Gagne, M. (2008). Designing volunteers' tasks to maximize motivation, satisfaction, and performance: The impact of job characteristics on volunteer engagement. Springer Science+Business Media, LLC , 32, 11-22.

A field study was conducted to determine the impact of job characteristics on volunteer motivation, satisfaction and intent to quit, and measure volunteer performance using the job characteristics model (JCM), the organizational citizenship behaviors (OCB) assessment to measure volunteer task performance, and volunteer’s task perceptions were measured using Hackman and Oldham's Job Diagnostic Survey (JDS). 124 out of 230 volunteer questionnaires were completed. The results showed that job characteristics were related to volunteers' motivation, satisfaction and performance.. It provides a scale for measuring these characteristics.

Silverberg, K. E., Marshall, E. K., & Ellis, G. D. (2001). Measuring job satisfaction of volunteers in public parks and recreation. Journal of Park and Recreation Administration , 19 (1), 79-92.

The purpose of this study is to determine the reliability and validity of inferences made about volunteers’ job satisfaction from scores derived from a modified employee job satisfaction scale. Results were positive and showed that the job satisfaction scale was an accurate predictor of volunteer satisfaction. It also revealed that volunteer satisfaction is a by-product of job setting and psychological functions being met through volunteering.

PROPOSED OUTCOME EVALUATION

I am proposing an OUTCOME MONITORING and PROCESS EVALUATION assessment and will use a mixed-method approach that utilizes both qualitative and quantitative approaches.

Triangulation will strengthen the results by offering several different points of view.

I will use a stratified sampling method to select evaluation participants. The sampling will be divided into groups of current volunteers and repeat volunteers. A random sampling will be drawn from the stratum.

PROPOSED DATA ANALYSIS STRATEGIES

Data analysis will include the following:

finding similarities/correlations in questionnaire

answers and interview responses

calculations of survey scales

Presented by Kawana Woodson, 2010 M.S. Candidate in Youth Development Leadershipin partial fulfillment of the requirements for SOC 805 – Evaluation Research

INTRODUCTION

Richland County School District One (RSD1) is the largest school district in Columbia, SC with a population of 23,000 students. Richland County School District One Volunteer Program (RSDOVP) has over 3,000 business and community partners. In cooperation with the District Office of Mentoring/ Volunteer Coordination and Volunteer Liaisons housed within each school in the District, the program participants provide both direct and supportive service resources to schools within the district.

Mission The mission of RCSDOVP is to address the needs of students by increasing community involvement in schools.

Goal The goal of the RCSDOVP is to enrich and

enhance the learning environment through building a strong, on-going support base for each school by capitalizing on community resources and working with already existing support groups.

Stakeholders RSD1 Office of Mentoring/Volunteer Coordination RSD1 Board of Directors School Personnel (principals, staff, volunteer liaison) Community-at-large

Purpose A key element in volunteer retention is volunteer job

satisfaction. Volunteer job satisfaction can be attributed to effective program structure and psychological functions such as motivation. The results of this evaluation will produce implications for improvement that RCSDOVP can use to strengthen its volunteer retention.