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Transcript of Katrina kaif turcotteturquotte mishra ajay marketing lessons + role of bollywood in advertising...
KATRINA – KAIF TURCOTTE-TURQUOTTE MISHRA AJAY – MARKETING
LESSONS:
KATRINA-AJAY-MARKETING LESSONS:
TAILORED FOR INDIANS PEOPLES WITH EXAMPLES SPECIALLY MOBILE
AND
KATRINA-AJAY: KATRINA – KAIF TURCOTTE-TURQUOTTE MISHRA AJAY –
MARKETING LESSONS + ROLE OF BOLLYWOOD IN ADVERTISING/SELLING
PRODUCTS AND/OR SERVICES TO INDIAN CONSUMER SEGMENTS:
______________________________________________________________________
@KatrinaKaif_ GROWING VOLUMES OF SMS, MMS, MOBILE AND TWEETS,
SUPPORTS YOUR STATEMENT: INDEED UPPER , MIDDLE+EVEN LOWER CLASS
NOW HAS MOBILE
______________________________________________________________________
4h AJAY KATRINA @mishrainsead03
@KatrinaKaif_ MOBILE growth=F(cost of handsets, cost of txns,+ve network
externalities, absence or lack of cable - ie last mile telecom)
______________________________________________________________________
4h AJAY KATRINA @mishrainsead03
@KatrinaKaif_ peoples not pay for net, but wtp for mobile=exists. ad networks on
mobile wanting to seize opportunity offered due to mobile
______________________________________________________________________
4h AJAY KATRINA @mishrainsead03
@KatrinaKaif_ china, india, brazil, russia = big market+ growth potential + opportunity
for mobile & mobile apps also happening, its called VAS
______________________________________________________________________
4h AJAY KATRINA @mishrainsead03
@KatrinaKaif_ Samsung does value innovation, it’s also client of INSEAD, what swatch
watch did to watch, Samsung does to its things
______________________________________________________________________
4h AJAY KATRINA @mishrainsead03
@KatrinaKaif_ [a]HANDSETS- form fit function, fashion-samsung 'innovates' around
fashion - lifestyle-making a statement; NOKIA DOES THINGS 2
______________________________________________________________________
4h AJAY KATRINA @mishrainsead03
@KatrinaKaif_
[a] handset
[B] SERVICE - eg: vodafone,verizon,airtel,etc service dimensions :
(i)comfort
(ii)cost
(iii)clarity
(iv)conformity
______________________________________________________________________
4h AJAY KATRINA @mishrainsead03
@KatrinaKaif_ mobile service + comfort: means - how easy is it to use+contact in case
of trouble shooting etc :
clarity=reception-sound quality
______________________________________________________________________
4h AJAY KATRINA @mishrainsead03
@KatrinaKaif_ coverage=range - ie. reach, obstructions , signal quality etc covered in
coverage = f(technology, network, alliances)
______________________________________________________________________
4h AJAY KATRINA @mishrainsead03
@KatrinaKaif_ cost= per minute price of making calls - it shows up in mobile bill and
then there is this cost for service a ratio ie
______________________________________________________________________
4h AJAY KATRINA @mishrainsead03
@KatrinaKaif_ means cost=low, but is cost low comes at a cost, ie - is coverage=low, or
is network =down or slow or is switching costs=high
______________________________________________________________________
4h AJAY KATRINA @mishrainsead03
@KatrinaKaif_ so IF costs=lowBUT low costs comes at a cost THENcomp based on
cost alone - means either [1] tsp needs filled [2] apples&sushi
______________________________________________________________________
4h AJAY KATRINA @mishrainsead03
@KatrinaKaif_ tsp=target, segment, positioning, for example: BSNL taget=not comso,
not hip urban but mid or low tier cities+villages indian
______________________________________________________________________
4h AJAY KATRINA @mishrainsead03
@KatrinaKaif_ so BSNL TARGETS not same peoples which isb targets by airtel or
vodafone or samsung alliance service whatever that is..
______________________________________________________________________
@KatrinaKaif_ a target market is mostly associated with a segment, like rural india -
maybe a segment, within rural india, sub segments
______________________________________________________________________
4h AJAY KATRINA @mishrainsead03
@KatrinaKaif_ eg: BSNL targets so &so segment, and POSITIONING IS now the next
after target and segment=chosen to focus on;q=howto position
______________________________________________________________________
4h AJAY KATRINA @mishrainsead03
@KatrinaKaif_ target segment POSITIONING=CALLED TSP IN SHORT: we talked
about t=target, s=segment, - which btw =same was with paints ref jthj
______________________________________________________________________
4h AJAY KATRINA @mishrainsead03
@KatrinaKaif_ so in P=posiioning: we is has eg BSNL: ok, so WHAT TO SAY WHY
CHOSE BSNL NOT AIRTEL OR VODAFONE to your chosen t and s=quest4P
______________________________________________________________________
4h AJAY KATRINA @mishrainsead03
@KatrinaKaif_ ITS LIKE THIS - CREST=FOR CAVITIES, COLGATE=FRESH
BREATH-SAANS IE, OR IS IT CLOSEUP FOR CLOSE ENCOUNTERS MINUS BAD
BREATH? :)
______________________________________________________________________
4h AJAY KATRINA @mishrainsead03
@KatrinaKaif_ SIMILARLY, MOBILE SERVICES HAVE TO POSITION THEMSELVES
FOR THEIR RESPECTIVE CHOSEN TARGET AND SEGMENT POPULACE =AN
EXCERCISE
______________________________________________________________________
4h AJAY KATRINA @mishrainsead03
@KatrinaKaif_ TARGET AND SEGMENT FOR ANY PRODUCT(SUCH AS PAINTS,
OR MOBILE} NEEDS [A] DATA+ANALYSIS [B] INTUITION
[C]QUANTIFICATION+DECISION
______________________________________________________________________
4h AJAY KATRINA @mishrainsead03
@KatrinaKaif_ DATA =NUMBERS= NEEDED FOR T SP - SUCH AS -[A]HOW
BIG=MKT [B]COMPETITOR=HAS-WHAT+WANTS-WHAT+WILL-DO-WHAT-IF-WE-
DO-THISOR-THAT
______________________________________________________________________
4h AJAY KATRINA @mishrainsead03
@KatrinaKaif_ [C] ADDITIONAL DATA= NEEDED TOO & YES, THERE R SOME
MODELS & SOME EXCEL SHEETS - SOME PREMADE SOME BESPOKE: ITS LIKE
TAILORING
______________________________________________________________________
4h AJAY KATRINA @mishrainsead03
@KatrinaKaif_
COOKIE CUTTER ANALYSIS WITH OR WITHOUT MODELS +/- EXCEL=SKILLS &
ROTE::
BESPOKE=MADE TO ORDER TAILORED SUIT-CUSTOM ANALYSIS IE
______________________________________________________________________
4h AJAY KATRINA @mishrainsead03
@KatrinaKaif_ DATA ANALYSIS ;ACUMEN, COMPETITORS RESPONSES ETC ETC=
ANALYTICAL ASPECTS OF BIZ, P=POSITIONING =LEFT+RIGHT BRAIN:
______________________________________________________________________
3h AJAY KATRINA @mishrainsead03
@KatrinaKaif_ THINK OF POSITIONG AS LIKE THIS -> CHOOSE MY MOVIE
BECAUSE XYZ, CHOOSE MY BRAND PROD BECAUSE XYZ REASONS, CHOOSE
BSNL BCUZ---
______________________________________________________________________
3h AJAY KATRINA @mishrainsead03
@KatrinaKaif_ WEKNOW DIMENSIONS OF COST, CLARITY, COVERAGE
CUSTOMER SERVICE ETC IN BOTH
[A] ABSOLUTE TERMS
[B] RELATIVE TERMS, B MATTERS MORE WHAN?
______________________________________________________________________
3h AJAY KATRINA @mishrainsead03
@KatrinaKaif_
COST DIMENSIONS
=
[1] PRICE PER MINUTE
[2]PLAN DETAILS HAS THAM TOO, LIKE FRIENDS AND FAMILY GET LOWER
PRICE, IF EXTERNALITY ETC
______________________________________________________________________
3h AJAY KATRINA @mishrainsead03
@KatrinaKaif_ NOT ONLY WE KNOW ON COST PER MIN OF BSNL{ABSOLUTE
COST} BUT ALSO, COST PER MIN, COMPARED TO OTHER
COMPETITORS(RELATIVE COST)
______________________________________________________________________
3h AJAY KATRINA @mishrainsead03
@KatrinaKaif_ B=RELATIVE DIMENSIONS MATTER MORE, WHEN ITS EITHER [1]
CUST WANTS TO DECIDE [2]WANT TO LAUNCH SWITCH TO US BCUZ Xyz
HERE=BETTER
______________________________________________________________________
3h AJAY KATRINA @mishrainsead03
@KatrinaKaif_ POSITIONING = WHY CHOOSE BSNL BECAUSE ? - AND THIS IS
SOME SORT OF A LINE, LIKE - CHOOSE BSNL BECAUSE ITS CHEAPER THAN
XYZ
______________________________________________________________________
3h AJAY KATRINA @mishrainsead03
@KatrinaKaif_ NOW, LETS SAY P=CHOOSE-BSNL 'CUZ ITS CHEAPER - IN BOLD
PRINT, FOLLOWED BY COPY - THAT SAYS, WE HAS COVERAGE ALL OVER INIDA
ETC
______________________________________________________________________
3h AJAY KATRINA @mishrainsead03
@KatrinaKaif_ once the P-STATEMENT=decided, ie position-COST CONSCIOUS
peoples, USE =WORD CALLED CHEAPER, ok after that - few more questions
______________________________________________________________________
3h AJAY KATRINA @mishrainsead03
@KatrinaKaif_ NOW, FROM T=TARGET, AND S=SEGMENT AND NAME=BSNL, did
we has t and s -somehow evoke rural too - for now or in furture? ok THAN
______________________________________________________________________
3h AJAY KATRINA @mishrainsead03
@KatrinaKaif_ t+s = midtier+low-tier+rural indians - ok B IN BSNL FOR ? - B FOR
BHARAT =[1] desi word ? or [2] videshi word?
______________________________________________________________________
3h AJAY KATRINA @mishrainsead03
@KatrinaKaif_ DESI FUN PLACE IS NRI BTW, BSNL: B FOR BHARAT,
IMAGERY=DESI OR COSMOPOLITAN? OR ANY OF THE [A] BHARAT WORD [B]
CHOSEN Target & Segment ie
______________________________________________________________________
3h AJAY KATRINA @mishrainsead03
@KatrinaKaif_ & ANSWER IS: BSN+T&S= NOT HIP, NON COSMO, NON ULTRA
SLEEK URBAN, BIUT MID+LOW-TIER CITY +VILLAGE DWELLERS4 WHOM
COST=MATTERS
______________________________________________________________________
3h AJAY KATRINA @mishrainsead03
@KatrinaKaif_
NOW, THE QUETSIONs IS
- > [1] WHO WILL SAY CHOOSE BSNL BECAUSE OF SOME XYZ REASON
IN TV-
MEDIA
->[2]WHAT IMAGERY AND AMBIANCE
______________________________________________________________________
3h AJAY KATRINA @mishrainsead03
@KatrinaKaif_ SO FOR WHO WILL SAY WHAN NATION= NOT USA/ LONDON,
WEHER WE HAS MODELS AND MADISON AVE, BUT NATION=INDIA, WHERE
MADISON AVE=Not exists
______________________________________________________________________
@KatrinaKaif_ WHAN NATION=INDIA: M 4 MODELS, M 4 MUSIC, M 4 MOVIE M 4
MAFIA ALL MEANS - B FOR BOLLYWOOD. AND BOLLYWOOD=ADS+SONGS &
SONGS=ADS
______________________________________________________________________
3h AJAY KATRINA @mishrainsead03
@KatrinaKaif_ SO NATION=INDIA, WHO = WHAT ARE OPTIONS= NO MODELS LIKE
MADISON BUT CHOSE - FROM BOLLYWOOD - AS WE KNOW
M for -> MUSIC MOVESMOVIES
______________________________________________________________________
3h AJAY KATRINA @mishrainsead03
@KatrinaKaif_ M 4->MUSIC+MOVES->MOVIES SO WHICH MODEL?
ANSWER = THE ONE WHO RHYMES AND JIVES WITH THE CHOSEN for target and
segment to which U WANNA SELL
______________________________________________________________________
3h AJAY KATRINA @mishrainsead03
@KatrinaKaif_ IN THIS - COMES - OPTIONS TO CHOOSE =? - OK LETS GUESS, IS
THERE B=BHARAT=DESI? OK, THAN, M4 MODELS-IN -MUSIC-MOVES-MOVIES?
OK
______________________________________________________________________
3h AJAY KATRINA @mishrainsead03
@KatrinaKaif_
SO,
IS
PC = PRIYANKA CHOPRA=DESI GIRL SONG SHE DID OR IS SHE MORE COSMO
THAN KATRINA ?
I know there is another name like deepika
and
mobile bill guy – kapoor lad , had mobile issues, so much only his mom has
answers - much the same way piggy chops is that called pc – desi girl, had
mobile and relationships in media all over issue with whats that guy name who
did air force ala tom cruise in monsoon, mausam ?
ANSWER = CC=CHIKNI CHAMELI=NOT PC :)
______________________________________________________________________
3h AJAY KATRINA @mishrainsead03
@KatrinaKaif_ CC=CHIKINI CHAMELI=NOT PC 'CUZ? [1] RATIOS +PROPORTIONS
[2] IMAGERY TAKES TIME TO ESTABLISH; SO, PC=DESI SORTALIKE RANI
Mukehrjee IS TOO
______________________________________________________________________
3h AJAY KATRINA @mishrainsead03
@KatrinaKaif_ OK, THEN KAT IS OUT OF SCOPE FOR SAYING CHOOSE BSNL
BECAUSE OF XYZ REASON, BETTER TO CHOOSE PC - THE DESI GIRL,
______________________________________________________________________
3h AJAY KATRINA @mishrainsead03
@KatrinaKaif_ ITS CALLED ?
- WHATS FEW WORDS U CAN USE TO ANSWER THIS?
-> THIS WILL HELP U TAILOR YOUR CARRER,
SAYS WHO? SAYS - AJAY MISHRA
______________________________________________________________________
3h AJAY KATRINA @mishrainsead03
@KatrinaKaif_ SO: THINK HERE IS ONE WORD - [1] ASSOCIATION OK ILL GIVE U
MORE WORD [2]IMAGERY OK ONE MORE - SOURCE OF IMAGE AND IMAGERY
______________________________________________________________________
3h AJAY KATRINA @mishrainsead03
______________________________________________________________________
@KatrinaKaif_ OK KATRINA -> SOURCE OF IMAGE AND IMAGERY IN THE MINDS
OF THE TARGET MARKET SEGMENT POPULACE =??? WHAT? -> THIS -> M
FOR ?:)
______________________________________________________________________
@KatrinaKaif_ BONUS FOR U - V FOR VARIETY - REASONS? - START WITH
BENEFITS OF VARIETY? NOT JUST MORPHS OF VARITEY, M 4 MORPHS TOO
______________________________________________________________________
3h AJAY KATRINA @mishrainsead03
@KatrinaKaif_ M 4 MORPHS: IN IMAGERY THAT COMES ASSOCIATED WITH
VARIETY IN CLOTHING, SYLES, LOOKS, MOVIES, ROLES ETC - FOR EG:
CC=chikni chameli= VARIETY
______________________________________________________________________
3h AJAY KATRINA @mishrainsead03
@KatrinaKaif_ SING IS KING IS ONE STYLE OR TYPE, NAKSHATRA, KUNDAN
JEWLERRY - RAJNEETI SAREE, CC=CHIKINI CHAMELI = VARIETY, U CAN HAS
WORDS
______________________________________________________________________
3h AJAY KATRINA @mishrainsead03
@KatrinaKaif_ IMAGERY IS FORMED VIA MUSIC-MOVES-MOVIES - BECOMES
MORPHS INTHIS TOO :
CC'S CLOTHES+AMBIANCE BOTH=RUSTIC=VARIED
Different – variation FROM SAY JTHJ
______________________________________________________________________
3h AJAY KATRINA @mishrainsead03
@KatrinaKaif_ =VARIED FROM SING IS KING
FOR EG CHIKNI CHAMELI CLOTHING, COSTUMES , IMAGE IMAGERY
AMBIANCE=NOT SAME AS CONVEYS IN ISSQ SHAVE SONG ISNT IT?
______________________________________________________________________
@KatrinaKaif_ BENEFITS OF V=VARIETY? =
[1]
[2] SATISFACTION FROM VARIETY + BOREDOM ANTIDOTE=VARIETY
[3]
[4] –
AND SO ON, THE BOAVE = AN EXERCISE FOR YOU
______________________________________________________________________
3h AJAY KATRINA @mishrainsead03
@KatrinaKaif_ BTW - I KNOW,
-> GREEN=NOW A DIMENSION TOO
-AND U CAN IF U WANTS ->REFER TO WHAT ME SAID ON
SAANS, BREATHE EASY SILK & PAINT+GREEN
______________________________________________________________________
3h AJAY KATRINA @mishrainsead03
@KatrinaKaif_ MOTLEY GREEN= 1 PLATFORM WHERE GREEN CONSCIOUS
CUSTOMERS SHARE AND SHOW THEIR GREENLINESS LIKE YO CHECK THIS
HERE ME DID DIS AND THAT
______________________________________________________________________
@KatrinaKaif_ BTW WTP = WILLINGNESS TO PAY,
THESE ARE ALL ECON TERMS, BUT TWITTER=140 CHAR
______________________________________________________________________
3h AJAY KATRINA @mishrainsead03
@KatrinaKaif_ VAS=VALUE ADDDED SERVICES - A TERM USED FOR MOBILE
SPECIALLY BUT ALSO FOR MANY OTHER PLATFORMS
_____________________________________________________________________
_AJAY KATRINA @mishrainsead03
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