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Kathryn R. Ferguson Cell phone: (440)-752-0275 834 West 11 th St Lorain, OH 44052 [email protected] Professional Profile Hard worker who has a love for computer technology and customer service. Proficient in Microsoft Office programs Has abilities to type a substantial amount of words per minute Trained in the insurance verification process Adaptable to learning new software for the job Has an acceptable amount of knowledge in computers Has knowledge in the process of billing Medicare and Medicare products Professional Experience Cleveland Clinic Fairview Hospital Cleveland, OH 11/18/2013 - Present PAS Financial Counselor Achievements: Employee of the month November 2014 and April 2016 Collected the most Copayments from patients in 2014 Responsibilities: Responsible for collecting patient demographics and insurance Effectively runs insurance verification software to check for eligibility Provides financial assistance to patients who don’t have insurance Answers telephone calls from patients and clinical staff on different floors Registers patients that are being directly admitted to the floor in a timely matter Home Instead Senior Care North Ridgeville, OH 04/2013 – 11/2014 Caregiver Responsibilities: Assisted clients in their home with personal care and other activities of daily living Provided emotional support to the client and client’s family Quickly responded to client’s needs and emergency situations Provided quality companionship to the elderly Was able to work hands-on, and be independent in client’s home
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Transcript of Kathryn_R1
Kathryn R. Ferguson Cell phone: (440)-752-0275
834 West 11th St Lorain, OH 44052 [email protected]
Professional Profile
Hard worker who has a love for computer technology and customer service.
Proficient in Microsoft Office programs Has abilities to type a substantial
amount of words per minute Trained in the insurance verification
process
Adaptable to learning new software for the job
Has an acceptable amount of knowledge in computers
Has knowledge in the process of billing Medicare and Medicare products
Professional Experience
Cleveland Clinic Fairview Hospital Cleveland, OH 11/18/2013 - Present PAS Financial Counselor
Achievements:
Employee of the month November 2014 and April 2016 Collected the most Copayments from patients in 2014
Responsibilities:
Responsible for collecting patient demographics and insurance Effectively runs insurance verification software to check for eligibility Provides financial assistance to patients who don’t have insurance Answers telephone calls from patients and clinical staff on different
floors Registers patients that are being directly admitted to the floor in a timely
matter
Home Instead Senior Care North Ridgeville, OH 04/2013 – 11/2014 Caregiver
Responsibilities:
Assisted clients in their home with personal care and other activities of daily living
Provided emotional support to the client and client’s family Quickly responded to client’s needs and emergency situations Provided quality companionship to the elderly Was able to work hands-on, and be independent in client’s home
Kathryn R. Haupt(440)[email protected]
Page 2 of 2
TLC Home Health of Ohio Avon Lake, OH 09/2007 – 12/2012 STNA
Responsibilities:
Assisted clients in their home with personal care and other activities of daily living
Provided emotional support to the client and client’s family Quickly responded to client’s needs and emergency situations Provided quality companionship to the elderly Was able to work hands-on, and be independent in client’s home
Target Corporation Amherst, OH 10/2008 – 04/2013 Cashier
Achievements:
Achieved one-hundred guest service satisfaction Recognized for collecting the most Credit Card and Debit Card
applications Cross-trained in every work center in store
Responsibilities:
Assisted guest with shopping needs in a timely matter Ringing out guests, and was dependable in all work centers Assisted guests with returns, wedding/baby registries, and photo pick-
up/drop off Assisted guests with the store Credit Card and Debit Card applications Stocked shelves and register aisles in a timely matter
Education
South University, Savannah, GA Associates in Allied Health Science in Nursing
June 2014
References
References are available upon request.
