Katelyn Kuhns resume 2016
2
KATELYN MARIE KUHNS 1345 Lowrie Street, Apartment 2 Pi ttsburgh, PA 15212 717. 201.5489 Kate [email protected] PROFESSIONAL GOAL EDUCATION University of Pittsburgh Graduated Cum Laude with a Bachelor of Arts in Communication and a minor in French EXPERIENCE Guest Service Team Member; Target; McCandless, PA – February 2016 to present o Fielding guest questions, complaints, and concerns o Logging ESIM (Environmentally Sensitive Item Management) items, damaged items, and electronic recyclables through POS system o Inform guests of the Target RedCard and encourage them to sign up o Appropriately sorting items to be distributed throughout the store o Organizing front desk to be presentable at all times Customer Service Team Member; Stauffers of Kissel Hill; Lititz, PA – September 2011 to April 2016 o Took care of customer inquiries, returns, questions and concerns o General office duties such as answered and transferred calls throughout the store o Served as communication liaison between customers, departments, and managers o Logged customer information into company-wide database for target marketing and purchase history purposes Innovation Institute (Internship); Pittsburgh, PA – September 2015 to December 2015 o Expanded clientele database by over 100 journals/news outlets o Created new and informative online advertisements for public o Drafted and sent out final copies of press releases for multiple clients Lancaster Barnstormers Minor League Baseball (Internship); Lancaster, PA – May 2014- August 2014 o Managed group of 5 during game sales
-
Upload
katelyn-kuhns -
Category
Documents
-
view
17 -
download
0
Transcript of Katelyn Kuhns resume 2016
KATELYN MARIE KUHNS 1345 Lowrie Street, Apartment 2
Pittsburgh, PA 15212 717.201.5489
PROFESSIONAL GOAL
EDUCATIONUniversity of Pittsburgh
Graduated Cum Laude with a Bachelor of Arts in Communication and a minor in French
EXPERIENCE Guest Service Team Member; Target; McCandless, PA – February 2016 to present
o Fielding guest questions, complaints, and concerns
o Logging ESIM (Environmentally Sensitive Item Management) items, damaged items, and electronic recyclables through POS system
o Inform guests of the Target RedCard and encourage them to sign up
o Appropriately sorting items to be distributed throughout the store
o Organizing front desk to be presentable at all times
Customer Service Team Member; Stauffers of Kissel Hill; Lititz, PA – September 2011 to April 2016
o Took care of customer inquiries, returns, questions and concerns
o General office duties such as answered and transferred calls throughout the store
o Served as communication liaison between customers, departments, and managers
o Logged customer information into company-wide database for target marketing and purchase history purposes
Innovation Institute (Internship); Pittsburgh, PA – September 2015 to December 2015
o Expanded clientele database by over 100 journals/news outlets
o Created new and informative online advertisements for public
o Drafted and sent out final copies of press releases for multiple clients
Lancaster Barnstormers Minor League Baseball (Internship); Lancaster, PA – May 2014- August 2014
o Managed group of 5 during game sales
o Drafted contracts for season ticket and skybox rentals for companies
o Completed sales in person and over the phone
o Prepared box office for game days
LEADERSHIP EXPERIENCE Assistant business manager for Follies, the second most profitable event at attended high school
House Manager for all high school plays and musicals from 2010-2012
Division leader in Key Club from 2010-2012
Co-chair for the Light Pitt Up Blue committee, 2015
Professional References Available Upon Request
