Kate GutmannKate GutmannVice PresidentVice President

Worldwide Strategic AccountsWorldwide Strategic AccountsUPSUPS

UPS Serving Customers Throughout the World

Multiple modes and multiple service options to fit your time and cost parameters:– Small Package – LTL and Truckload – Domestic Air Freight – International Air Freight– Ocean Freight– Supply Chain Services

Growth

Supply Chain

Require new distribution points

40%

Critical to long-term success

66%

Expand cross border business

31%

Reduce costs

51%Cut costs and remain competitive

29%

Supply Chain Research Supply Chain Research

There are three reasons small & medium companies are going global

New markets and revenue growth

70%

Cost Savings

Seems too risky Lack of knowledge of

international markets Unfamiliar with customs,

regulations and laws

2007 UPS BUSINESS MONITOR

Primary Concerns Secondary Concerns Intellectual Property Rights

Risks Lack of Local Management Communications / Distance Lack of Financing Time constraints

2005 US MARKET SURVEY

Medium and small customers are concerned and looking for information and peace of mind

Supply Chain Research

www.ups.com/abm

Technology SolutionsNew UPS Global Trade microsite is the central hub for all international information

Information on:

International shipping

Import / export

Trade resources

UPS Global Advisor facilitates international trade

Step-by-step assistance

Country regulations

Country specific forms

Visibility to freight and package

Reports exceptions

Interactive: clear exceptions on line

UPS Quantum View provides proactive information across all services UPS Technology Solutions provide the answers

www.international.ups.com

Ganache For Lips

– Entrepreneur, Patricia West, creates acclaim from adversity 

– Develops homemade lip balm with chocolate to fight fatigue from cancer treatments

– Ganache for Lips launched in California 

– U.S. Commercial Services supports with international sales strategy and adviceon distributors 

– UPS assists with technology tools to handle shipping online 

– Managing export operation to six countries from kitchen table

Manufacturing

Distribution

Sales

Cost reduction – sourcing from Asia New growth – intra Asia sales Optimize supply chain – relocate

production to lower wage environment

Larger companies are leveraging opportunities

by shifting their supply chains

• Situation: Late arrival of inventory

• Challenge: Keeping inventory flowing

and on schedule

• Solution:Supplier ManagementSelectively use international

air freight

• Results: Improved cycle time

Reduced total transportation cost

Nailed delivery date performance

UPS welcomes DHL customers

and is ready to serve your business

We realize your business may be affected by recent changes in DHL’s operations and DPWN’s announcement on 11/10 of the “Closure of domestic air and ground business in the US effective 30th January 2009.”

So, as you consider a switch, UPS is ready to provide delivery services you can count on.

You’re backed by the world’s largest delivery network.

– Supported by the world’s ninth largest airline.

– UPS’s global reach spans more than 215 countries and territories.

UPS reliability also delivers peace of mind.

– Work with a proven carrier that’s served U.S. businesses for more than 100 years.

With our track record and stability, your shipments will always be in good hands.

1-800-PICK-UPS