KARLA KRISANTA NARVADEZ-ARIAS

HUMAN RESOURCE-TALENT ACQUISITION PROFESSIONAL

09159403104 | karlakrisantaarias@gmail.com | https://ph.linkedin.com/in/karla-narvadez-arias-dipir-05963ba8

S K I L L STalent Acquisition, Technical Recruiting, Executive Search, Applicant Tracking Systems, Screening,

Interviewing, Salary Negotiation, Marketing, Research, Personnel Management, Labor Relations, Career Planning, Human Resources Development, Organizational Development, Account

Management, Compensation and Benefits, Job Offer

W O R K E X P E R I E N C ETEC HNIC AL R ECR UI TER Oct. 2014-PresentEclaro Business Solutions Inc. Quezon CityC

Performed the full cycle of recruitment process not limited to; planning/identifying, sourcing, recruiting/qualifying and closing

• Analyzed and identified the job requisitions in order to submit appropriate candidates• Formulated strategic sourcing for Entry – Mid – Executive level candidates for IT, Accounting

and Finance, and Human Resource Professionals• Utilized Applicant Tracking system (Jobdiva), job boards (Monster.com, Dice.com,

CareerBuilder.com, Etc.), Social Media (Linkedin.com, Facebook.com) and other web applications for recruitment purposes

• Prepared pre – qualifying questions in order to assess potential candidates skills• Conducted thorough telephone interviews; salary negotiation, candidate’s availability

(interview, start date) and travel/commute.• Coordinated with the client for the interview information and schedule candidate for an

interview (phone, In – Person)• Conduct mock interview to assure high conversion rate for an interview to hire• Responsible for job offer, pre employment requirements and 1st day instruction• Developed and maintained good relationship with candidates, clients and 3rd party vendors•Create portfolio of possible candidates for hiring manager.• Notify rejected candidates and utilize their applications by finding alternative openings which

suits their qualifications•Perform background checks on candidates and identify potential red flags.•Process job offer, salary and benefits negotiation.•Keep track of all applications file away important notations such as gender, race, and ethnicity

(US Recruitment).•Collaborate with the team to enhance current recruitment process•Strategic consulting, & employee referral development.

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I T R EC R UI TMEN T AD MINI STR ATOR Apr. 2014-Oct. 2014Reed Elsevier Philippines Quezon City

Administer support for any technical related hiring requirements and interface effectively with all levels of management and the HR team.

Facilitate HR and Technical Testing for Data Center Operations, Level 2 and 3 Network Engineers

Target Sourcing, Initial Screening and Receiving of Candidates Closely work with operations in the area of staffing, reports and analytics, scheduling and

coordinating with the Business Unit heads

IN DIVID UAL C ON TR AC TO R Nov. 2013-Apr.2014United Nations Development Programme Makati City

Supported in the implementation of programme activities Reviewed applicants’ profiles for shortlisting, submission and approval. Organized interview schedules in coordination with concerned projects/units and

recruitment unit. Followed up and informed interviewers of schedule and venue. Secured venue and materials for recruitment. Supported to knowledge building and knowledge sharing

TEAM L EAD Dec.2011-July 2013

World Vision Philippines Quezon City

Identified staffing needs of the team. Conducted final Interview of applicants for regular and contractual staff position. Provided immediate leadership support for staff care needs to ensure motivation,

productivity and development. Planning, budget and strategy implementation. Coached and monitored the task execution, productivity and quality work of direct reports. Created and implemented cost effective innovations and strategies for the team. Spearheaded donor events to raise number of support, acquire more supporters

through existing donor referrals, and strengthen donor engagement and retention. Performance reviews and appraisal every fiscal year and midyear Implemented team and organizational business process and guidelines.

SPEC I ALI ST Feb. 2010-Nov.2011World Vision Philippines Quezon City

Provided quality information and updates to donors/sponsors frequently, regarding their sponsored children’s progress, events, campaigns & activities of the organization and fundamental changes in the communities that we are serving.

Attended to donor/sponsor queries, requests, complaints and concerns in a timely manner to guarantee service excellence and sponsors’ satisfaction and retention.

Cultivated the quality of donor/sponsors’ experience by ensuring constant contact through all channels.

Provided support to donor events, organizational programs, and relief operations. Liaised with donors, and field personnel to ensure that disseminated information is updated. First point of contact for the sponsors and other stakeholders within the organization.

R EC RUITMENT SPECI AL I S T Oct.2009-Feb. 2010Convergys Corporation Quezon City

Builds applicant sources by researching and contacting community services, colleges, employment agencies, recruiters, media, and internet sites; providing organization information, opportunities, and benefits; making presentations; maintaining rapport.

Determines applicant requirements by studying job description and job qualifications. Attracts applicants by placing job advertisements; contacting recruiters, using newsgroups

and job sites. Determines applicant qualifications by interviewing applicants; analyzing responses;

verifying references; comparing qualifications to job requirements. Arranges management interviews by coordinating schedules; arranges travel, lodging,

and meals; escorting applicant to interviews; arranging community tours. Evaluates applicants by discussing job requirements and applicant qualifications with

managers; interviewing applicants on consistent set of qualifications.

OUTB OUN D CUSTOMER SE RV IC E R EPR ESEN TATIV E May 2008-Sept.2009Smart I-Contacts Corporations Quezon City

Performed call outs/welcome call to new Smart Bro and Smart Gold subscribers. Discuss customer account details and provide payment options, service centres and hotline numbers.

POC for Smart postpaid campaigns. Transition new hires through coaching.

E D U C A T I O NMaster’s Degree in Labor and Industrial Relations, University of the Philippines, Diliman August 2016- June 2017Post Graduate Diploma in Labor and Industrial Relations, University of the Philippines, Diliman June 2013-May 2015 Bachelor of Science in Sociology, Polytechnic University of the Philippines, Sta.Mesa Manila, June 2003-May 2007