Letter of Recommendation – Karen Phillips

To Whom It May Concern,

It is with great pleasure that I have the opportunity to write this letter of recommendation.

Karen helped to guide the company through many periods of growth. She was

instrumental in planning and decision making in the company’s expansion. Karen has a

strong capacity to predict the efficiency of procedures and systems and how they will affect

day to day operations.

In her role as Leads Manager, she took company leads both cold and warm leads; and

transformed them into preapproved leads. She believed in following up with every client.

Her follow up skills were superb.

In her role as Office Manager, she assisted the broker in charge and lead a team of real

estate agents. In this role she assisted the agents in becoming more efficient, confident, and

educated. She made sure agents were on track with closings and in touch with their clients.

Karen made sure every client closed on time. With her processes in place, she exhibited a

high level of closed files. She made sure as many customers as possible made it to the

closing table.

Karen was responsible for Human Resources, Admin, and Marketing. She hired employees

for the company, recruited agents, and handled admin for the office. She was exceptional

in marketing the company; networking social media, and building websites. Bringing in

new business and maintaining present business.

She is naturally proficient in handling customer problems and creating systems to prevent

their reoccurrence.

Karen was honorable with company assets. She proved trustworthy with sensitive data

and company funds. Karen will be an asset to any business.

Sincerely,

Denise Gordon

Erica Homes, LLC

803-804-0953