KAREN J. BURKE, MBA, PHR Karenburkecol@msn.com970-310-6123

PROFESSIONAL ATTRIBUTES

Highly successful and influential leader with a proven track record. Extensive expertise in Human Resource functions, leadership and staff development and training and corporate operations. Demonstrated results in collaborating with Senior Management to further the success of organizations. Certified mediator, expert in adult learning styles, relationship

building for results, and employee engagement. Servant leader with proven results.

P ROFESSIONAL E XPERIENCE UNIVERSITY OF COLORADO HEALTH Fort Collins, CO 2014-currentSystem Director of Staff Development and Engagement Implement employee engagement efforts, driving employee engagement across the systemMeasure and report employee engagement indicators to top leadership Partner with Service Excellence directors to drive patient satisfaction Implement recognition programs for entire system Lead process improvement events saving the organization more than $100,000 annually Successfully managed multiple budgets Designed and implemented highly successful and innovative onboarding program Strategically planned for growth ensuring new clinics, hospitals and free standing emergency departments received superior onboarding experience and long term support Provide support and expertise to senior leaders across the system. Collaborate with senior leaders to ensure their support for system wide projects

UNIVERSITY OF COLORADO HEALTH Fort Collins, CO 2013-2014System Director of Staff Development Developed performance review system for 15,000 employeesCreate and implement system-wide behavioral standards for all staff Create onboarding program allowing new staff to attend orientation in any region, significantly reducing time required for onboardingBuild system-wide catalog for easy access of classes for leaders and front line staffDesign and deliver high quality courses for staff Conducted needs analysis and developed high quality courses requested by staff and senior leaders

UNIVERSITY OF COLORADO HEALTH (FORMERLY POUDRE VALLEY HEALTH SYSTEM) Fort Collins, CO 2011-2013Manager, Employee Relations Highly successful leader for Human Resource Consultant teamDeveloped defensible strategies and participated in the defense of legal issuesManaged employees responsible for providing Senior Generalist functions to staff of over 5,300Implemented new programs and Human Resource initiatives throughout the systemProvided strategic support to Senior Management on hospital operationsServed as a subject matter expert on leadership developmentProvided consultation to directors and managers on employee engagement indicatorsCoached leaders in recruitment, employee relations and employee engagementPart of a team to implement new Human Resource Information System software

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UCHealthFort Collins, CO 2009-2011Human Resource Consultant Provided Senior Human Resource Generalist experience to the Healthcare SystemMediated concerns between staff at all levels of the organizationSuccessfully represented the Health System in legal proceedingsProvided guidance to leaders with regard to employee relationsDeveloped and presented a wide variety of classes for leaders and staffProvided Human Resource consultation to joint ventures

CHEYENNE REGIONAL MEDICAL CENTERCheyenne, WY 2007-2009Human Resource Manger and Business PartnerPartnered with client areas to provide support for all Human Resource functions Led employee engagement initiatives Partnered with Organization Development to develop and train all levels of the organization Conducted formal investigations regarding workplace issues including employee relations, hiring decisions, and pay equity

MCKEE MEDICAL CENTERLoveland, CO 1999-2007Director of Volunteers, Senior Services and Guest RelationsPlanned and implemented all volunteer services and functions including recruitment process Managed paid and unpaid staff of over 400Strengthened hire/no hire recommendations by performing comprehensive reference and background checksEvaluated procedures to ensure compliance with internal and Joint Commission guidelines and law, while analyzing progress toward management's goals and objectivesApplied mix of theoretical and practical applications, plus creative and experts-based curriculum to help develop a solid foundation of training for volunteers and staffProvided leadership required documentation and guidance in volunteer management, strategic relationships, program design, and system goalsProvided Service Excellence training to other leaders within the organizationConducted in-depth analysis of Press Ganey (Patient Experience) results

THE GALLUP ORGANIZATION Lincoln, NE 1995 - 1997Management AnalystRecruited, interviewed, assessed and placed applicants for employmentProvided detailed reports to clients regarding applicants strengths and weaknesses using behavior- based interviewsConsulted to senior management on strategy, policy development and communicationProvided broad company support in general administration, operations and facilities management

E DUCATION AIU, Atlanta, GAMaster's of Business Administration, Human Resources, 2007Graduates with honors in MBA Program Graduated Cum Laude with a 3.89 GPA.University of Nebraska, Lincoln, NEUndergraduate Degree in Psychology and Speech Pathology studies from The University of Nebraska.

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C ERTIFICATIONS A ND L ICENSES Change Agent Workout Facilitator Completed certification in Human Resource Management from Colorado State UniversityCertified Mediator Professional in Human Resources (PHR)Silver Lean certification

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