KAAsenso Apps SOC1

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1 1.1 1.2 1.3 1.4 1.5 1.6 1.7 1.8 2 2.1.1 Compliance Clause No.

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KAAsenso Apps SOC1

Transcript of KAAsenso Apps SOC1

KaAsenso

PLDT HOME KAASENSO APPLICATION DEVELOPMENTSTATEMENT OF COMPLIANCE

Compliance Clause No.DescriptionCompliance CodeRemarks

1TECHNICAL REQUIREMENTS1.1All applications will be distributed by PLDT.1.2The applications should work on a stand-alone mode, all components (database, etc.) should be locally contained on the device.1.3The applications should be designed and optimized to run on devices (tablets, phablets, mobile) running Android operating system environment starting with Gingerbread version onwards.1.4The applications should be compatible with future android OS and/or OS related feature upgrades.1.5The applications should be optimized/adapt to different screen resolutions and tablet screen orientation1.6The applications should be able to handle updates for features, bug fixes, version upgrades.1.7 A server application with CMS should also be developed to handle the following:1.7.1 Controlling the content in the splash page.1.7.2 To poll the usage of the applications and provide statistics for reports1.8Each application should include an error or bug report log that will be forwarded to the server application and can be accessed via the CMS and/or set to be emailed to a defined email address.2FEATURE REQUIREMENTS Initial state of each application is basic version. To activate to full version you need to supply the activation key. Management and validation of activation keys are stored on the server. Applications will connect to the server to validate the supplied key. When authenticated, all functionalities will be activated.2.1.1Basic Version (limited to 50 items only) Capable to generate quotes and invoices. Capable of adding multiple products and/or services as line items. Capable of setting the credit status, add discounts and taxes. Generate reports on a daily reports only All generated reports, invoices, expense, quotations should be capable of saving the output to a PDF file format Monitor status of open or pending quotes and invoices. Manage an internal customer list for quotation and invoice generation User definable expense categories Capable of detecting application updates for bug fixes, new features , etc. Capable of displaying advisories, application tips and tricks or information updates to users on its splash page. 2.1.2FULL VERSION Capable to generate quotes and invoices. Capable of adding multiple products and/or services as line items. Capable of setting the credit status, add discounts and taxes. Basic customization of invoices and quotes by inserting Company Logo and signatures as picture files into Quotes and Invoices. Generate reports on a specific duration (daily, weekly, monthly, summary, etc.) All generated reports, invoices, expense, quotations should be capable of saving the output to: PDF File Format Export to CSV data format Monitor status of open or pending quotes and invoices. Manage an internal customer list for quotation and invoice generation Option to select customers from system Contact list. Capable of doing duplicate quotes to reuse with multiple customers Search functionality for both sales and expense records Tabulate daily expenses as purchases, mileage and rents Categorize and sort expenses Automate recurring expenses User definable expense categories Access restrictions by setting password protection. Backup/Restore functionality, storage can be either SD Card, send to email or online storage (Dropbox, etc.) Capable of detecting application updates for bug fixes, new features , etc. Capable of displaying advisories, application tips and tricks or information updates to users on its splash page.2.2INVENTORY MANAGEMENT2.2.1Basic Version (limited to 50 items only) Product Management (basic information price, cost, quantity, photo, description, category, reorder limit, etc.) Cost and Pricing Management Transaction records Stock on hand balance Re-order level alert advisory/report All generated reports, should be able capable of saving the output to PDF file format Capable of detecting application updates for bug fixes, new features , etc. Capable of displaying advisories, application tips and tricks or information updates to users on its splash page.2.2.2Full Version Product Management (basic information price, cost, quantity, photo, description, category, reorder limit, etc.) Cost and Pricing Management Transaction records Stock on hand balance Re-order level alert advisory/report Quickly make transactions by scanning product barcodes All generated reports, invoices, expense, quotations should be capable of saving the output to: PDF File Format Export to CSV data format Output can be stored in SD, send via email, or online storage (Dropbox, etc.) Access restrictions by setting password protection. Backup/Restore functionality, storage can be either SD Card, send to email or online storage (Dropbox, etc.) Capable of detecting application updates for bug fixes, new features , etc. Capable of displaying advisories, application tips and tricks or information updates to users on its splash page.2.3PAYROLL2.3.1Basic Version (limited to 5 employees only) Basic employee profile management Tracking of daily time records Automatic computation of basic salary, overtime, and basic deductions Monthly and yearly summary reports Generate payslips All generated reports, payslips should be able capable of saving the output to a PDF file format Capable of detecting application updates for bug fixes, new features , etc. Capable of displaying advisories, application tips and tricks or information updates to users on its splash page.2.3.2Full Version Employee profile management (photo and employee details) Tracking of daily time records Automatic computation of basic salary, overtime, and basic deductions Monthly and yearly summary reports Generate payslips All generated reports, invoices, expense, quotations should be capable of saving the output to: PDF File Format Export to CSV data format Output can be stored in SD, send via email, or online storage (Dropbox, etc.) Access restrictions by setting password protection. Backup/Restore functionality, storage can be either SD Card, send to email or online storage (Dropbox, etc.) Capable of detecting application updates for bug fixes, new features , etc. Capable of displaying advisories, application tips and tricks or information updates to users on its splash page.2.4BASIC POINT OF SALE SYSTEM2.4.1Basic Version (maximum of 20 products/service entries) Basic inventory system (Add a name, price and a photo for each product) Input sales with option to note tax and discounts Barcode reader integration Daily, summary reports capable of saving the output to PDF file format Capable of detecting application updates for bug fixes, new features , etc. Capable of displaying advisories, application tips and tricks or information updates to users on its splash page.2.4.2Full Version Capable of linking Inventory System or have its own basic inventory system Classify products by categories and with a specific color Add a name, price and a photo for each product Input sales with option to note tax and discounts Barcode reader integration All generated reports, invoices, expense, quotations should be capable of saving the output to: PDF File Format Export to CSV data format Output can be stored in SD, send via email, or online storage (Dropbox, etc.) Access restrictions by setting password protection. Backup/Restore functionality, storage can be either SD Card, send to email or online storage (Dropbox, etc.) Capable of detecting application updates for bug fixes, new features , etc. Capable of displaying advisories, application tips and tricks or information updates to users on its splash page.3WARRANTY & SUPPORTThe Respondent shall provide the following warranty and support:3.1A 1 (one) year warranty period from the date of commissioning and shall rectify any faults that might occur within the period without any charges to the PLDT3.2A local 24/7 phone/e-mail support shall be available for issue resolution.Capability to provide timely support on possible identified issues and/or severity levelListing of possible issues & severity level to be presented according to the following matrix: Severity Level, Availability, Response Time, Restore Time, and Permanent Solution.Listing of Response, Resolution & Escalation time according to the following matrix: Escalation Points, Failure or Issue Type, 1st Escalation time & contact, 2nd escalation time & contact3.3Software support for 2 year shall include patches, updates and new versions3.4The respondent shall also include a section on post warranty support and costs for budgetary requirements. Although not a critical part of the bid submission, PLDT requires a cost related to continued annual product support for up to 3 years.4DOCUMENTATION As part of the deliverables, the respondent shall provide documentation of each application. This will include the features and description, transaction flows, how-to use guide.

Legend:FCFully CompliantPCPartially CompliantNC Non-compliant

1. Fully Compliant shall be used when the requirement can be fulfilled with the existing system functionality. No additional references or remarks are needed for this type of response.

2. Partially Compliant shall be usedonly when the proposed systemis able to fulfill part of the requirement.However, there is a workaround solution which can be done. Detailed explanation is needed in the Remarks column:

3. Non-compliant shall be used when the requirement cannot be fulfilled by proposed system. Detailed explanation is needed in the Remarks column.

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