K. Šliužas at "CEO meets investors" 2014
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Transcript of K. Šliužas at "CEO meets investors" 2014
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TEOdirectionKęstutis ŠliužasGeneral Manager of TEO
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1. Ongoing integration of technologies
3. Changing market situation
4. Demand for the new breakthrough
2. Change of customers‘ needs and expectations
Why are we changing?
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IT PLAYERS
FRAGMENTED LOCAL IT
RISK FOR TELCO'S TO BECOME SUBSUPPLIERS
Opportunity to expand in SOHO/SME, fragmented space
Need to defend our core
Global IT players attacking Telco space in Large Enterprise
TELCO OPERATORS
ICT SERVICES
TELCO SERVICES
0-20 FTEsSingle location & vertical
SOHO
20-100 FTEsFew locations / verticals
Small
100-500 FTEsFew locations / verticals
Medium
500+ FTEsMany locations / verticals
Enterprise
Market: IT and telco convergence
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0
500
1,000
1,500
2,000
2,500
3,000
271
501
203
428
944
246 220
495
224
320
493
217
350
916 840
303
494
189
550
954
2,5742,394
2,2732,145
356
501
159
677
2,884
1,126
38.7 %
10 %
14.5 %10.8 %
23.8 %
2009 2010 2011 2012 2013
Breakdown of 2013 revenue
Network interconnection
Leased lines
Audio-video services
Mobile voice
Internet and datacom
-25.6 %
Fixed voice
Market: situation in Lithuania
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Our services in Lithuania are used by
Every second family
7 out of 10 enterprises
Highest level events
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0
100
200
300
400
500
600
97 111
14.0 %
IPTV
72 63
12.9 %
DVB-T
594 553
7.0 %
Telephone lines
166 184
10.8 %
FTTH/B
181 175
3.6 %
DSL
42 83
96.4 %
Wi-Fi
31-03-2013
31-03-2014
Operating figures (in thousands)
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8.5 %
22.6 %
6.3 %
7.2 %
1.8 %
0
20
40
60
80
100
0
50
100
150
200
81 80 53 50 31 24 18 16 183 169
B2C B2B B2O Q1 2013BDC, Lintel, other Q1 2014
31-03-2013
31-03-2014
Total revenueBy segments
Revenue (LTL million)
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Operating expenses and cash flow (LTL million)
0
20
40
60
80
100
120
0
10
20
30
40
50
60
70
80
67.2
42.9 38.2
65.519
39.4
-3.6 %
-10.2%
7.6
20
46
104.2
108.4
Q1 2013 Q1 2014 Q1 2013 Q1 2014
3.6 %
0
20
40
60
80
100
120
0
10
20
30
40
50
60
70
80
67.2
42.9 38.2
65.519
39.4
-3.6 %
-10.2%
7.6
20
46
104.2
108.4
Q1 2013 Q1 2014 Q1 2013 Q1 2014
3.6 %
Operating expenses Cash flow
COGS
Employee-related
Other expenses
Redundancy charge
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New structure of organization
New management team
Clear responsibilities and processes
Efficient organization
Simplier solutions to customers
Better customers' experience
Long-term success on telco and IT market
Program of changes
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GENERAL MANAGER
BuSINESS FuNCTIONS
Business to Consumers
Technology & IT
Finance and Strategic Planning
Business to Business
SuPPORT FuNCTIONS
Risk Management
Corporate Affairs
Human Resources
Legal Affairs
Process
Internal Audit
New structure
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All services under one TEO name
New, intuitive graphic user interface of IPTV service
upgraded Internet offers
E-shop of household electronic equipment
Free of charge customer care by telephones 1817 and 1816
Integrated virtual storage on TV screen
Complex telco and IT solutions
Common TEO and Omnitel proposals
What is changing?
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Questions?