K I N G S T O N

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Submitted By: Sweta Jain IInd Semester Section-A

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Transcript of K I N G S T O N

Page 1: K I N G S T O N

Submitted By:

Sweta Jain

IInd Semester

Section-A

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Reception

Swimming pool

Club Bar

Lobby

Vikalp (Conference)

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• Curzon Suite

Wine Bar

Deluxe Room

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H.R Planning

Human resource planning as an information‑decision‑making process designed to ensure that enough competent people with appropriate skills are available to perform jobs where and when they will be needed.

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Necessity of H.R Planning

• Organizations need people just as they need raw materials, equipment, and other materials in order to function successfully.

• Basic information necessary for human resource planning‑job analysis.

• Serve to stabilize employment levels when demand for a firm's product is variable, thus reducing the firm's unemployment

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• Application blank• Screening Interview• Selection Tests• Selection Interview• Reference Checks• Hiring Decision

Recruitment Process

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Job Specifications

1. Work experience2. Formal education3. General knowledge4. Previous training5. Physical requirements6. Communication ability7. Equipment skills

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GM

HRDMarketing

& Sales

Finance

HRM

Engineering Kitchen Laundry Security

Food

&

Beverage

Front

Office

5 HR

Executives

Manager

Astt.

Manager

3 Outlet

Managers

Head

Waiter

10

Waiters

Director

Senior

Manager

Sales

Executives

Front

Manager

2 Lobby

Managers

5

Receptionists

5 Bell

Captains

Manager

Accountant

Cashier

3 Financial

Executives

Chief

Engineer

Quality

ControlMaterial Electrical

Astt.

Engineer

Deputy

Engineer

5

Executives

Astt.

Engineer

Deputy

Engineer

5

Executives

Astt.

Engineer

Deputy

Engineer

5

Executives

Ex.

Chef

Sous

ChefCDP

Commi 1 Commi 3Commi 2

Laundry

Manager

Helpers

Any

Private

Agency

Regional

Manager

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Eligibility• General Manager• 5 - 8 years experience ,The candidate will be the over all in

charge of the hotel. The head of departments will be reporting to him/her.

• Assistant Manager• 3 - 4 years experience ,Candidate would be responsible for

hotel bookings for a major resort company .Would be responsible for group bookings, conferences, tours etc.

• Front Office Manager• 3 - 4 years experience ,Candidate should graduate with good

experience in front office sector.1) handling calls2) well versed with international ticketing and hotel bookings.

• Restaurant Manager• 5-6 years in Hotel Industry, IHM Graduate.

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Contd….

• Chef • 8-9 years in Hotel Industry, IHM Graduate.• House Keeping• Diploma in Hotel Management with 7-8 yrs.

experience in Hospitality Industry. Should have good communication skills and interpersonal skills.

• Administration and Accounts Manager• 3-5 years in Hotel Industry, Commerce

graduate

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Training• Two types of Training are there

1)Designing training • Learning from observation of trained workers; • Receiving coaching from seniors; • Job swaps within and without the organization; • Undertaking planned reading, or follow from the use of self–

teaching texts and video tapes; • Learning via involvement in research, report writing and

visiting other works or organizations.

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Contd…..

2)Group training • Lectures and talks by senior or specialist

managers. • Discussion group (conference and meeting)

activities. • Briefing by senior staffs.• Role-playing exercises and simulation of actual

conditions. • Video and computer teaching activities.• Case studies (and discussion) tests, quizzes,

panel 'games‘.

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