K I N G S T O N
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Transcript of K I N G S T O N
Submitted By:
Sweta Jain
IInd Semester
Section-A
Reception
Swimming pool
Club Bar
Lobby
Vikalp (Conference)
• Curzon Suite
Wine Bar
Deluxe Room
H.R Planning
Human resource planning as an information‑decision‑making process designed to ensure that enough competent people with appropriate skills are available to perform jobs where and when they will be needed.
Necessity of H.R Planning
• Organizations need people just as they need raw materials, equipment, and other materials in order to function successfully.
• Basic information necessary for human resource planning‑job analysis.
• Serve to stabilize employment levels when demand for a firm's product is variable, thus reducing the firm's unemployment
• Application blank• Screening Interview• Selection Tests• Selection Interview• Reference Checks• Hiring Decision
Recruitment Process
Job Specifications
1. Work experience2. Formal education3. General knowledge4. Previous training5. Physical requirements6. Communication ability7. Equipment skills
GM
HRDMarketing
& Sales
Finance
HRM
Engineering Kitchen Laundry Security
Food
&
Beverage
Front
Office
5 HR
Executives
Manager
Astt.
Manager
3 Outlet
Managers
Head
Waiter
10
Waiters
Director
Senior
Manager
Sales
Executives
Front
Manager
2 Lobby
Managers
5
Receptionists
5 Bell
Captains
Manager
Accountant
Cashier
3 Financial
Executives
Chief
Engineer
Quality
ControlMaterial Electrical
Astt.
Engineer
Deputy
Engineer
5
Executives
Astt.
Engineer
Deputy
Engineer
5
Executives
Astt.
Engineer
Deputy
Engineer
5
Executives
Ex.
Chef
Sous
ChefCDP
Commi 1 Commi 3Commi 2
Laundry
Manager
Helpers
Any
Private
Agency
Regional
Manager
Eligibility• General Manager• 5 - 8 years experience ,The candidate will be the over all in
charge of the hotel. The head of departments will be reporting to him/her.
• Assistant Manager• 3 - 4 years experience ,Candidate would be responsible for
hotel bookings for a major resort company .Would be responsible for group bookings, conferences, tours etc.
• Front Office Manager• 3 - 4 years experience ,Candidate should graduate with good
experience in front office sector.1) handling calls2) well versed with international ticketing and hotel bookings.
• Restaurant Manager• 5-6 years in Hotel Industry, IHM Graduate.
Contd….
• Chef • 8-9 years in Hotel Industry, IHM Graduate.• House Keeping• Diploma in Hotel Management with 7-8 yrs.
experience in Hospitality Industry. Should have good communication skills and interpersonal skills.
• Administration and Accounts Manager• 3-5 years in Hotel Industry, Commerce
graduate
Training• Two types of Training are there
1)Designing training • Learning from observation of trained workers; • Receiving coaching from seniors; • Job swaps within and without the organization; • Undertaking planned reading, or follow from the use of self–
teaching texts and video tapes; • Learning via involvement in research, report writing and
visiting other works or organizations.
Contd…..
2)Group training • Lectures and talks by senior or specialist
managers. • Discussion group (conference and meeting)
activities. • Briefing by senior staffs.• Role-playing exercises and simulation of actual
conditions. • Video and computer teaching activities.• Case studies (and discussion) tests, quizzes,
panel 'games‘.