K. F. Rauscher

November 2004

C Q RC Q R C Q RC Q R

WelcomeWelcome

IEEECOMMUNICATIONS SOCIETY

Emergency Power Conference

Monday, November 22, 2004

Bell Labs Network Reliability & Security OfficeWashington, DC

Emergency Power Conference

Monday, November 22, 2004

Bell Labs Network Reliability & Security OfficeWashington, DC

K. F. Rauscher

November 2004

C Q RC Q R C Q RC Q R

Karl RauscherChair, CQR

Executive Director, Bell Labs NRSO

Karl RauscherChair, CQR

Executive Director, Bell Labs NRSO

IEEECOMMUNICATIONS SOCIETY

Emergency Power Conference

Monday, November 22, 2004

Bell Labs Network Reliability & Security OfficeWashington, DC

Emergency Power Conference

Monday, November 22, 2004

Bell Labs Network Reliability & Security OfficeWashington, DC

Welcome . . . Welcome . . . to theto the

Bell LabsNetwork Reliability &

Security Office

Lucent Core Value StatementLucent Core Value Statement

“A strong sense of social responsibility”

“We allocate a reasonable portion of corporate resources to support the communities where we work and live, and accept our responsibilities to serve and enhance those communities and the society on which we depend.”

Bell Labs NRSOBell Labs NRSO

Mission StatementMission Statement

The Bell Labs National Network Reliability & Security Office is a living fulfillment of the core value of a strong sense of social responsibility.

Pressing beyond understanding the vital role of reliable and secure communications to public safety, economic stability, and national security, the

NRSO actively promotes meaningful dialogue and facilitates understanding and knowledge transfer regarding these and other national priorities.

The NRSO is committed to advancing reliable and secure communications for the nation’s citizens, promoting objective solutions and breakthroughs.

K. F. Rauscher

November 2004

C Q R C Q R C Q R C Q R

IEEECOMMUNICATIONS SOCIETY

C H A R T E R OF THE

TECHNICAL COMMITTEE ON COMMUNICATIONS QUALITY & RELIABILITY

The Technical Committee on Communications Quality & Reliability (CQR) focuses on and advocates worldwide

communications and reliability on behalf of, and within, the Communications Society.

CQR serves as the catalyst for global awareness and the exchange of information relative to technical and

management-related aspects of communications quality and reliability.

K. F. Rauscher

November 2004

C Q R C Q R C Q R C Q R

1. Terrorist Threat on Homeland (DHS CIPP)2. Natural Threats (Hurricanes, Ice Storms)3. Complexity and Increased Dependency on E & C Infrastructures4. FCC NRIC VII Focus Groups

• Homeland Security Infrastructure Protection Best Practices • Public Data Network Reliability Best Practices• Wireless Network Reliability Best Practices

5. ATIS NRSC – multiple studies6. Ongoing Congressional Oversight 7. President’s NSTAC – new scoping group

IEEECOMMUNICATIONS SOCIETY

THIS IS A VITAL ISSUE !

Vital to national security, financial stability and public safety

K. F. Rauscher

November 2004

C Q R C Q R C Q R C Q R

IEEECOMMUNICATIONS SOCIETY

The Wagon Wheel

water transportationgovernm

entna

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finan

ce

manufa

cturin

g

first responders

health care

ENERGY COMMUNICATIONS

E & C

K. F. Rauscher

November 2004

C Q R C Q R C Q R C Q R

IEEECOMMUNICATIONS SOCIETY

3 Options to Avoid Communications Service Outages

timetime

Commercial Power Outage Duration

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mm

un

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s N

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ork

B

ack-

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Po

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Resto

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Enhanced

Calibrated

K. F. Rauscher

November 2004

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www.comsoc.org/~cqr

IEEECOMMUNICATIONS SOCIETY

MORE INFORMATION

GLOBECOM 2004December

Dallas

CQR 2005 WorkshopApril

St Pete Beach, FloridaICC 2005

(May)Seoul

K. F. Rauscher

November 2004

C Q R C Q R C Q R C Q R

IEEECOMMUNICATIONS SOCIETY

C H A R T E R

OF THE

TECHNICAL COMMITTEE ON

COMMUNICATIONS QUALITY & RELIABILITY

The Technical Committee on Communications Quality & Reliability (CQR) focuses on and advocates worldwide communications and

reliability on behalf of, and within, the Communications Society.

CQR serves as the catalyst for global awareness and the exchange of information relative to technical and management-related aspects

of communications quality and reliability.

CQR technical subject matter includes:

I. Service Quality and Reliability

quality of service, service reliability, quality aspects of emerging technologies and services, quality issues of information infrastructure, customer satisfaction, quality assessment, quality management tools and systems, timeliness of repair services, definitions, metrics, best practices, and best-in-class performance

II. Network Quality and Reliability

network reliability, network performance, network architecture, network interoperability, network robustness, network security, quality and reliability implications of network evolution, definitions, metrics, best practices, and best-in-class performance

III. Product and System Quality and Reliability

software, hardware, procedures, process, testing and tools, product and process quality evolution, best practices, environment, life cycle costs, definitions, metrics, best practices, and best-in-class performance,

The direct beneficiaries of the work of CQR include service providers, equipment suppliers, emerging global commercial markets, governments and end users.

The CQR sponsors an annual workshop, and technical and application sessions and tutorials at major Communications Society conferences. A major goal of CQR is to engage our growing, diverse membership to promote an understanding of major communications quality and reliability issues in the world. The Technical Committee supports the industry provision of international consensus definitions, measurements, best practices, and best-in-class performance reference material.