Punishing Serious Juvenile Offenders - Journal of Juvenile Law
Juvenile Segment, China Analyst Presentation October 2015
Transcript of Juvenile Segment, China Analyst Presentation October 2015
President & CEO Dorel Juvenile, Jean-Claude Jacomin • Dorel Juvenile: Front runner in the industry
• The foundation: collaboration and integration
• Organizational blueprint: ongoing efficiencies
• Elevated R&D capabilities
Chief Operations Officer Dorel Juvenile, Dave Reilly Responsible to drive the operations activities of Dorel Juvenile China
• Driving our global operating capabilities
• Realizing consolidation, efficiencies, and a Manufacturing Center of Excellence
President & CEO Dorel Juvenile China, George Huang Responsible for unlocking the potential of the Chinese market
• Committed to establish a strong market presence
• Driving growth of the domestic sales
• Offering a broad and relevant brand portfolio, leveraging global capacities
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Dorel Juvenile segment overview
Zhongshan,
October 28
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3
All over the world
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5
We care for
the future generation
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Front runner in the industry
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Always one step ahead
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Establishing our own division
in China
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Acquisition of the
juvenile business
of the Lerado Group
o Transaction closing date: 3rd of November 2014
o Scope of acquisition:
o Over 4500 employees;
o 6 sites
o China: Manufacturing, Domestic Sales, R&D
o Taiwan: R&D Center
Realizing a vertically integrated value chain
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• Mastering our destiny
• Taking control of our supply chain
• Opening up the Chinese market
• Increasing our global innovation power
Dorel Juvenile China
Strengthening our global leadership, extending our
world-leading brands and competitive advantage
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Global operating
capabilities Expansion into
Chinese market
Elevated R&D
capabilities
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- Operations footprint
- Employee base (from 3,500 to 7,500)
- - R&D center in Taiwan
- Presence in the Chinese market
Adding Angel as strong local brand
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Global brands
Regional and local brands
Status of organizational integration
Established a skilled leadership team
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Seng Ming Lim
VP Operations
Sam Wu
VP HR &
Communications
Fan Mingfeng,
VP R&D
Scott Chen
VP Program
management & 3rd Party Sales
Rick Feener
VP Quality
Gary Kao
CFO
Harrison Cheng
GM Domestic
Sales
George Huang President & CEO
Building a Dorel Juvenile identity
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Visible presence
Website: Building online presence in China
Care for Precious Life 呵护新生命
A unified culture: Adapted functional work wear enforcing our identity
and visual control
Integrating company cultures
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Exchange of knowledge: European employee
working in Taiwan for dedicated period
Dorel Juvenile China competing in Dragon
Boat Race
USA celebrating first products shipped from
Dorel Juvenile China
Welcoming a new division: celebrations
across the world
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Informing and engaging employees
Informing and engaging employees
Implementing global systems and processes
• Upgrading IT infrastructure and integration into Dorel Juvenile IT eco-system
• Dorel Juvenile product costing methodologies implemented
• Roadmap for upcoming MRP improvement plan in place.
• Along with Internal Audit team, work underway on CSOX internal control compliance obligations.
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Q4 Q1
Product costing
methodologies
implemented
IT infrastructure
Integrated
MRP
roll-out
Q3 Q2 Q1 Q2 Q3 Q4
2015 2016
Realizing an optimal organization lean, smart, and well-equipped
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Key elements
A new Senior leadership team
Upgraded skillbase under the senior management for a more efficient operation
Strong support teams for Finance & IT and HRM
Reduction of management layers in Operations
Creation of Dorel Juvenile Asia Sourcing team focusing on supplier management
Strong Domestic Sales team to sell Dorel Juvenile brands
R&D structure in line with Dorel Juvenile product categories
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Optimization of the organization: a two-way approach
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Indirect Headcount
Reduction
Direct Headcount
Reduction
1.Indirect headcount reduction • On-going process:
Organization Optimization focusing on the indirect headcount
• Purpose:
1.Align structures with new business model
2.Reduce costs
3.Revise structures and upgrade skills
• Results today:
First optimization round done: July and December
Result: indirect headcount reduction of 468 fte vs December 2014
= Annual savings of USD 3,400,000
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2. Direct headcount reduction
Drive Consolidation: • Work more efficiently and cost effectively
• Reducing the level of complexity
Centralizing activities in Zhongshan:
• Closing facility in Yangjian – sewing
• Closing facility in Fei Long – warehousing
MAKE versus BUY: • Closing facility in Guohong (outsourcing)
• Scope of direct head count reduction: 294 fte
= Expected annual savings of USD 1,110,000
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Dave Reilly
Role and responsibilities • Operations Strategy Development
• Quality assurance and control
• Sourcing, Manufacturing and Supply Chain optimization
• Logistics and Customer service
• Cost Savings initiatives
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Global operating capabilities
Presentation Dave Reilly
Chief Operations Officer, Dorel Juvenile
Dorel Juvenile China: Strengthening our global leadership, extending our
world-leading brands and competitive advantage
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Global operating
capabilities Expansion into
Chinese market
Elevated R&D
capabilities
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Shanghai
Chiayi
Huangshi
Zhongshan
Overall presence of Dorel Juvenile China
Shenzhen
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Shanghai
Chiayi
Huangshi
Zhongshan
Operations presence of Dorel Juvenile China
Shenzhen
Zhongshan and Huangshi
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Production per
Product category (Jan ~ Aug.,2015)
Production per
Region (Jan ~ Aug.,2015)
57%
24%
15% 4%
Stroller
Car Seat
Home Equipment
Others
63%
21%
8%
2% 5% 1%
North America
Europe
Asia
South America
Oceania
AfridaAfrica
Zhongshan
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Assembly -24 assembly lines
Sewing - 62 sewing teams
Fabric cutting - 9 auto - fabric cutters
Tube cutting, forming &
robotic welding,
powder coating &
liquid painting
- 7 robotic welders
Injection molding - 68 injection molding
machines
Huangshi
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Assembly -7 assembly lines
Sewing - 9 sewing teams
Fabric cutting - 2 auto - fabric cutters
Tube cutting, forming &
robotic welding,
powder coating &
liquid painting
- 3 auto-tube cutters
- 8 auto tube sealing
Injection molding - 30 injection molding
machines
Strategy
Objectives
• Consolidate supplier base to reduce complexity and realize cost savings
• Drive maturity in the organization via competency assessments and
appropriate development
• Enhance Quality control and process improvement to raise the level of
output
• Establish Center of Excellence approach
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Supplier consolidation
and leveraging Competency
assessment and
development
Quality controls and
process improvements Centre of Excellence
approach
Global operating capabilities Objectives DJC
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Supplier consolidation
and leveraging Competency
assessment and
development
Quality controls and
process improvements Centre of Excellence
approach
Global operating capabilities Objectives DJC
Supplier consolidation and leveraging
Factory Supplier base: • Reduced by 25%
• Resin, steel, fabric, packaging
Savings: • 7.5% to date.
Rationalized both small plastic parts and wheels.
• Allowing for the consolidation of operations • Selling facility Guohong
• Terminating the lease Yangjiang
Savings: • Reducing expense by 6-8%
Finished goods insourcing
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Supplier consolidation
and leveraging Competency
assessment and
development
Quality controls and
process improvements Centre of Excellence
approach
Global operating capabilities Objectives DJC
Competency assessment and development
• Global procurement team established concentrating on: • Supplier partnerships
• Savings programs
• Linkage with design groups.
• Completed assessment of manufacturing operations concluding in: • Large injection molding and metal forming competence.
• Investments in these areas will continue, as well as assembly methods.
• Core competency model defined: • Used to support insourcing / outsourcing opportunity development.
• High effort in educating employees in quality standards.
• A focused organization structure implemented to benefit professionalism
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Supplier consolidation
and leveraging Competency
assessment and
development
Quality controls and
process improvements Centre of Excellence
approach
Global operating capabilities Objectives DJC
Quality controls and process improvements
• Improvement of quality levels:
• From 54% in January to 93% in September
• Acceptance On Deviation (AOD) improved:
• from 40% to 1%.
• Implementing Kaizen lean techniques:
• Setup times reduced from 1.2 hours to 30 minutes.
• Cellular progressive manufacturing replacing batch / large lot size production.
• 6-month forecast established resulting in improved:
• Capacity planning
• Lead-time
• Utilization.
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0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
jan-15 feb-15 mrt-15 apr-15 mei-15 jun-15 jul-15 aug-15
Quality Level
0
10
20
30
40
50
60
70
80
2014 2015
Setup time
0%
5%
10%
15%
20%
25%
30%
35%
40%
45%
2014 2015
AOD
Working faster and better minutes
Quality controls and process improvements
• Established a tool life database and total productive maintenance system for proactive equipment and tool maintenance.
• Converted all manual welding:
• 8 robotic welders
• steel and aluminum
• Individual incentive system now accounts for non-conforming parts and finished goods.
• Harmonization of quality inspections / testing underway.
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Supplier consolidation
and leveraging Competency
assessment and
development
Quality controls and
process improvements Centre of Excellence
approach
Global operating capabilities Objectives DJC
Manufacturing Centers of Excellence
• Evaluation of manufacturing landscape to integrate the role of Dorel Juvenile China
• Selection of Manufacturing Centers of Excellence based on:
• Competency / expertise level
• Cost effectiveness
• Ability to control manufacturability and quality
• IP protection
• Investment in both equipment and people are necessary to establish manufacturing leadership and competitive differentiation.
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Global Manufacturing capabilities of Dorel Juvenile
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Key milestones: Moving existing product platforms and launching new platforms
Moved existing platforms, NA:
• Travel Systems, Play-yards, High Chairs, Walkers
• 2 million umbrella strollers
New platforms, EU
• July: Manufacturing of premium stroller Stella of Maxi- Cosi/Bébé Confort using progressive cell manufacturing concepts.
• September: Manufacturing of premium stroller Dana of Maxi- Cosi/Bébé Confort
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Stella Dana
January 2015: Shipment of Safety 1st Step ‘N Go
Umbrella stroller
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2016
1. Manufacturing Centers of Excellence for strollers in Zhongshan, Huangshi (umbrellas), and Portugal
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2. Car seats Centers of Excellence in Columbus, Portugal, Helmond, Zhongshan and Brazil
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3. Transform Dorel Juvenile China’s operations into an established and lean organization
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• Rationalize injection molding (wheels, small parts) • Improve capacity and capability • Establish good balance of insourcing and outsourcing • Operate with high quality systems, labs, and testing • Commit to 95+% on-time deliveries • Commit to 95 +% quality
4. Realize solid global processes and ownership
• Align business strategy with operations processes:
Improve control and consistency
Improve operational efficiencies
Reduce redundancies Improve overall communication
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Processes| S&OP |Supply Chain | Customer Satisfaction | Manufacturing | Operations |Quality
Assurance |Quality Control |Lab expertise |Procurement
George Huang
Role and responsibilities
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• Implement overall strategy and annual business plans
• Accomplish a successful integration of the Chinese organization into Dorel Juvenile
• Constantly drive a rapidly increasing domestic business growth
• Transform Dorel Juvenile China into a viable market organization and strong operations partner for our other divisions
• Successfully support the progression of our internal production capabilities
Unlocking the potential of the Chinese market
Presentation George Huang
President & CEO, Dorel Juvenile China
Dorel Juvenile China: Strengthening our global leadership, extending our
world-leading brands and competitive advantage
Global operating
capabilities Expansion into
Chinese market
Elevated R&D
capabilities
Strategy
Expansion into Chinese market 2 focus points
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Shifting non-Dorel
Juvenile sales to private
label business
Growing domestic
market Sales
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Shifting non-Dorel
Juvenile sales to private
label business
Growing domestic
market Sales
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Market analysis
Source: IMF
Overview of the World Economic Outlook projections (percent change unless noted otherwise)
Economic indicators for China
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2011 2010 2012 2013 2014 2018
3.3
1.8 1.5
1.2 1.0 0.82
Unit:Billion USD Source: Internal Estimation Exchange rate: 6.38:1
2015
2.08
Stroller & Car Seat Market in China Total Retailing Sales of Stroller & Car Seats in China: • 2014: US$ 1.8 Billion • Estimation 2018: US$ 3.3 Billion • The sales of billing from the brands in 2014: US$ 862 Million
New Borns
• The number of new born babies developed rapidly
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15,7
15,8
15,9
16
16,1
16,2
16,3
16,4
16,5
2008 2009 2010 2011 2012 2013
New borns Millions
Source: National Bureau of Statistics of PROC
Competitive landscape
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Premium
HPP
MPP
OPP+
OPP
• Strollers: +/- 160 brands
• Car seats: +/- 90 brands
China market channel overview
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KA
Hypermarket
(20%)
Wholesale
(5%)
Specialty
Store
(12%)
E-Commerce(11%)
Importer National Agents
Brand Owner
Consumer
Area/Provincial Distributor
In-house Sales Team
Baby Shop
(36%)
Department
Store
(16%)
Key Account Hypermarket
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Baby Shop
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Specific E-commerce channel China Tmall.com
• Tmall.com is a Chinese-language website for (B2C) online retail.
• A platform for local Chinese and international businesses to sell brand name goods to consumers in mainland China.
• It allows foreign brands to enjoy the Chinese market without having an actual presence.
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Key success factors
Brand awareness, company image &
reputation
Channel coverage & relationship
with channels
Product innovation & fashion design
Logistics & after-sales services
Product quality, 3C compliance & guarantee
China local manufacturing
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Objectives
• To realize a sustainable growth
• To offer a brand portfolio with a full range of
products
• To lead the way in the market by offering omni-
channel solutions
Overview Strategic Implementation
1. To realize a sustainable growth
• Scale down unprofitable KA Hypermarket
• Have closed own stores
• Introduce new car seats, strollers and small furniture
• Gain market share via Pincer Attack strategy
2. To offer a brand portfolio with a full range of products
• Re-position: Angel brand (Mass Market whole product range)
• Expand:
• Quinny (Premium Stroller)
• Maxi Cosi (High-end Car Seat & Stroller
• Follow the Halo Effect strategy, driven by brand equity, to strengthen the brand positioning of the other brands
• Introduce:
• Bébé Confort (High-end Feeding & Home Equipment)
• Safety 1st (Medium-end whole product range)
• Leverage Dorel Juvenile product platforms to benefit the development of specific products for China
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Overview Strategic Implementation
3. To lead the way in the market by offering omni-channel solutions
• Focus on Baby Shops and e-commerce channel.
• Grow online sales
• Develop new channels
• Set up partnership program for the O-to-O (On-line& Off-line) strategy
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Objective
• To realize a sustainable growth
• To offer a brand portfolio with a full range of
products
• To lead the way in the market by offering omni-
channel solutions
Dorel Juvenile China – Price point & Channel overview
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Department stores
National baby chain stores
Community baby chain stores
Wholesale market in major market
Regional baby chain stores
Wholesale market In minor market
Hypermarkets
Premium
HPP
MPP
OPP+
OPP
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Quality
high
low
Price
high low
OPP
Local brand
Pincer Attack
Strategy
• Quinny
-Premium
-Stroller
• Maxi Cosi
-High-end
-Car Seat & Stroller
• Bébé Confort
-High-end
-Feeding & Home Equipment
• Safety 1st
-MPP
-Whole range
• Angel
-OPP+
-Whole range
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Objective
• To realize a sustainable growth
• To offer a brand portfolio with a full range of
products
• To lead the way in the market by offering omni-
channel solutions
Brand and product strategy
Brand portfolio strategy
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Shanghai CBME Fair
Introducing,
Bébé Confort, & Safety 1st
Expanding Quinny, Maxi-Cosi
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Shanghai CBME Fair
Re-positioning Angel
Car seats • Chinese consumers buy one car seat for their child from 1 year to 6 years old.
• Maxi-Cosi and Safety 1st are set-up to serve these consumers with convertible/ multi-group car seat solutions
• The various product launches are therefore aimed at convertible solutions
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Convertible solutions
• Launched in 2015 (Maxi-Cosi):
• the Group 0+ /1 and Group 0+/1/2 MiloFix and Opal
• Launched in 2015 (Safety 1st)
• Group 0+/1, Group 0+/1/2 Simply Safe
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MiloFiX Opal
Simply Safe
Broad range of stroller portfolio
For the affluent consumers of China:
From affordable Angel, to Safety 1st, Max-Cosi, and premium Quinny:
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Adding Angel as strong local brand
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Global brands
Regional and local brands
• A diverse range of affordable juvenile products in line with the needs of Chinese parents.
• Product categories:
• strollers and home equipment
• 2016: Introducing car seats
• Reinforcing Angel by leveraging global capacities of other Dorel Juvenile brands
• Wide distribution channel across wholesale and hypermarkets enabling parents to shop Angel in many cities across China.
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'Where there are children, there is Angel'.
Re-positioning strollers
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3 key stroller categories in China:
Handle reversible | Car seat reversible |Buggy
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Objective
• To realize a sustainable growth
• To offer a brand portfolio with a full range of
products
• To lead the way in the market by offering
omni-channel solutions
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Omni-
channel
strategy
Channel strategy
• Focusing on realizing growth in baby stores and online sales (tmall.com)
• Scale down unprofitable KA hypermarket stores and department stores
• Closed 5KA channels, and 600 stores
• Closed owned stores and shop-in-shop stores
• Reaching generation Y parents
• Focus on social networks and online communication
• Websites, Weibo, Wechat
• In-store-communication (trade marketing and consumer promotion
• Brand websites, online flagship stores
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Market Channel Strategy
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KA
Hypermarket
(20%)
Wholesale
(5%)
Specialty
Store
(12%)
E-Commerce(11%)
Importer National Agents
Brand Owner
Consumer
Area/Provincial Distributor
In-house Sales Team
Baby Shop
(36%)
Department
Store
(16%)
Focus
Focus
Channel development
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0
200
400
600
800
1000
1200
1400
Baby Chain store Baby Shop (Wholesalers) KA Hypermarket
2015 2016
Number of stores % of Net Sales
0%
5%
10%
15%
20%
25%
30%
35%
40%
45%
50%
Specialist Mass Market Distributor Retail Online Sales
2015
2016
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Online
approach
Specific Chinese Channels: WeChat – free messaging and call app
• Supports different ways of instant message
• Supports users to register as a public account, which enables them to interact with subscribers and provide them with service.
• Public accounts have become a common service or promotion platform for government,media and companies.
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Specific Chinese Channels: Weibo- microblogging platform
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• Weibo" (微博) is the Chinese word for "microblog“ and is increasingly being used in China
• Similar functionalities to Twitter, using 140 (Chinese) characters
• Western companies are utilizing Weibo to gain access to the Chinese market
Online Marketing 2016
• Quinny, Maxi Cosi, SF1, & BBC
• 4 Websites & Translation
• Weibo/ Wechat communication
• Angel
• Redesign Angel website & Photography
• Weibo/ Wechat communication
• Tmall flagship stores for all brands
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Weibo & WeChat
Specific marketing approach China: Online micro-movies
• Micro movies have become increasingly popular
• In China’s vast metropolises long commute times mean millions spend hours watching content on their smartphones
• Micro-movies are shot over a short period of time, last from three to thirty minutes
• One reason for the growing popularity of micro-movies is that they are streamed on video sites with built in social media features that make them easier to share further.
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Dorel Juvenile China: Including micro-movie in marketing • Develop a series of micro-movies to
promote online and offline sales
• Include consumers in defining the narrative of the story
• Introduce brand and products
• Engage with consumers via local marketing forum and WeChat
• Use of well-known blog sites and key opinion leaders
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Micro-movie: An extensive online interlinked approach
103 103
Key Opinion Leader
(KOL)
WOM Marketing
(Forum)
(2nd Official Website
(CRM Tool)
• Engage fans to receive attention for movie and product
• Make some “noise”: talking as consumers
• Introduce brand idea and products
• Solve online consumers problem and guide them to retail
Online & Offline Promotion
Embedded
Micro Movie
Mini-Site
• Embedded core product features by using attractive story.
• Elaborate product information: interaction with consumers
Online & Offline Sales
• Post suggested products and direct links to online and offline shop information
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Shifting non-Dorel
Juvenile sales to private
label business
Growing domestic
market Sales
Non-Dorel Juvenile sales Business Strategy
105
• Harvest Strategy for market competitors
- Maximizing the profit and cash in-flow
• Strengthen the business development of the private label business of retailers
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Retailer Model Picture
Carrefour HA1360
Carrefour FA0050
Carrefour RA2041
Carrefour WA1240
Carrefour EB3950
Elevated R&D capabilities
Strengthening our global leadership, extending our
world-leading brands and competitive advantage
108
Global operating
capabilities Expansion into
Chinese market Elevated R&D
capabilities
4 Global R&D centers of excellence
Consolidate global R&D footprint To drive innovation & synergies
Consolidate global R&D footprint To drive innovation & synergies
• Focused innovation to support strategic Brands & categories
• Car Seats and technology
• Maxi-Cosi & Quinny Mobility
• Safety 1st Home Safety & Infant Health
• Tiny Love developmental play
• Clear roles for our development centers
• Operational efficiencies leveraging processes & infrastructure
• Time to market reduction
• Global Engineering excellence for Strollers and Home Equipment
• Global OPP/PL Design to Manufacturing for all brands
• Regional development for China /South East Asia markets
Asia R&D Key development center to support stroller expertise & regional consumer needs
R&D capabilities
• Dynamic Crash Test Lab for CRS
• In-house test facilities for Strollers and Home, raw materials
• In-house measurement and dynamic test facilities
Europe R&D Leverage strong expertise
113
• Global design development for Maxi-Cosi and Quinny mobility solutions
• Global Advanced Car Safety Solutions
Research & technology expertise
Automotive and biomechanics
USA R&D Leverage strong expertise • Global design development for
Safety 1st
• Global development for Home Safety and Infant Health , Connected Home solutions
• Regional developments
supporting NA consumer needs
and customer requirements
• Global Tiny Love design and advanced concept developments
• Digital play and connected solutions
115
Tiny Love: Center of Excellence for development play
Global Strategy
We took control of our global leadership position, and now have the ability to design our leadership for the future
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118
Focus
2016-2018
119
1. Grow our global leadership Omni-channel solutions:
New markets
120
2. Deliver 5-star products Global NPD centers
Use of consumer insights
121
3. Reduce brand & category
complexity
Profitable brands & categories
Rationalization product platforms
122
4. Consumers know our brands,
buy our brands
Best-in -class digital capabilities
Increasing marketing investment
123
5. Achieve synergies & cost
savings
Simpler organization
Optimal use of our operations
124
6. World-class organization
capable of transformation
Employee accountability
Change management capabilities
Transformation
126
One journey.
Worldwide. Team up to Transform.