The Woolworths Limited Journey to Wellbeing

Justin PrattGroup Employee Care and Wellbeing Manager

• SALES- $60.8bn

• 29.4m CUSTOMERS EVERY WEEK

• 3,300 LOCATIONS ACROSS AUSTRALIA AND NEW ZEALAND

• 2ND LARGEST EMPLOYER IN AUSTRALIA

• 200,000 EMPLOYEES

• 1.5% OF WORKING POPULATION

• 76,000 - <25

• 18,000 - >55

• FIRST TO LAST JOB

EXECUTIVE HEALTH CHECKS AND

ADHOC MEASURES

PROGRAM THAT HELPED ALL

EMPLOYEES THINK DIFFERENTLY

ABOUT THEIR HEALTH

HEALTH CHECK DATA

• 62% OVERWEIGHT

• 80% DON’T EXERCISE ENOUGH

• 1/4 AT RISK OF DIABETES

• 1/3 HAD HIGH CHOLESTEROL

• 22% WERE SMOKERS

• ABSENTEE DATA - $130M

(BASED UPON 8500 EMPLOYEES IN VICTORIA)

• EMPLOYEE ENGAGEMENT

• SICK LEAVE

• ENERGISEDBETTER SALES

• SAFETY AND WORKERS COMPENSATION

ENERGISED PEOPLE ARE MORE

CREATIVE AND INNOVATIVE AND ARE

BEST PLACED TO SERVE.

WE CAN HELP OUR PEOPLE FIND WHAT

ENERGISES THEM THROUGH A

HEALTHY LIFESTYLE

PROVIDE OUR PEOPLE WITH THE RIGHT INFORMATION

AND SUPPORT TO MAKE HEALTHY DECISIONS TO

DELIVER HIGH PERFORMANCE

HEALTH AWARENESS

HEALTH EDUCATION

BEHAVIOUR CHANGE

STRATEGIC IMPERATIVES

AN EMPLOYEE SHOULD BE ABLE TO

GIVE 100% AT WORK AND STILL GO

HOME WITH THE ENERGY TO ENGAGE

FAMILY AND COMMUNITY

BIOAGE DATA

• 82% BIOLOGICALLY OLDER

• 42.5% OVERWEIGHT

• 39.4% OBESE

• 81% HIGH BLOOD PRESSURE

• 63% POOR NUTRITION

(1100 ASSESSMENTS IN SUPERMARKETS)

Disability, Premature Death

Chronic Sickness & Symptoms

Feeling OK

Optimal Health/ High Performance

CLINICAL HORIZON

80%

20%

“Find your WHYand you will find your WAY.”

Own your change. Maintain it.

PARTICIPANTS WERE PROVIDED A RANGE

OF TOOLS

• BIOAGE ASSESSMENT

• GUY LEECH HEALTH COACHING

ONLINE

• GYM ACCESS

• ONLINE WELLBEING PORTAL

• MOVEMENT TRACKING PROGRAMS

WHAT WE SAW

• BIOAGE MOST POWERFUL TOOL FOR

CHANGE

• APPETITE FOR CHANGE

• GROUPS CAME TOGETHER TO START

TRAINING

• CREATED COHESION THAT SPREAD

ACROSS MORE THAN WELLBEING

• SMALL CHANGES MADE A BIG

DIFFERENCE

1067 STORE AND SENIOR MANAGERS

40% CHECKED-IN

WERE CLASSIFIED AS OBESE

AVERAGE BIO AGE

AEROBIC FITNESS FOR MALES

AEROBIC FITNESS FOR FEMALES

SMOKERS DROPPED BY

POOR NUTRITION

BALLARAT

POSITIVE CHANGE

PROGRAM

• CONDUCTED IN BALLARAT ACROSS FIVE STORES

• TWO GROUPS – HIGH AND LOW TOUCH

• 12-WEEK PROGRAM

• WORKING WITH PAUL TAYLOR

• EXAMINED A NUMBER OF BENEFITS

– PHYSIOLOGICAL

– PSYCHOLOGICAL

– COMMERCIAL

• “WHAT BEST DROVE PEOPLE TO COMMIT TO CHANGE”

TWO GROUPS – TOTAL 110 EMPLOYEES – FIVE STORES

• HIGH TOUCH – 28 PARTICIPANTS – BMI >33

• LOW TOUCH – 92 PARTICIPANTS

• RITUALIZE WEBSITE

• REWARDS

• SELF DETERMINATION SEMINAR

• 2-DAY SELF

DETERMINATION

WORKSHOP

• FORTNIGHTLY GROUP

CATCHUPS

• RITUALIZE WEBSITE

• TELEPHONIC COACHING

• GYM MEMBERSHIP

• SMALL GROUP EXERCISE

• ACTIVITY TRACKER

• BIOAGE ASSESSMENT

• WEIGHT LOSS

• METABOLIC SYNDROME

• HIGH BLOOD PRESSURE

• PRE-DIABETES

• BIOAGE - 8.34 YEARS (17%)

• MENTAL HEALTH

• COMMITMENT

PERSONAL BENEFITS

• ENGAGING WITH OUR FRESH FOOD AS NEVER BEFORE

• FEELING MORE ENERGETIC

• AN OVERALL SENSE OF IMPROVED WELLBEING.

• MANY NOTED FEELING CLEARER AND CALMER AND MORE FOCUSED

• THEY FELT THEY INTERACTED WITH THEIR STAFF AND CUSTOMERS IN A MORE POSITIVE WAY

• PARTICIPANTS REPORTED A “BUMP EFFECT’ WITH THEIR STAFF AND FAMILIES ALSO ENGAGING IN POSITIVE HEALTH BEHAVIOURS

PERSONAL BENEFITS

• NET PROMOTER SCORE -

• SICK LEAVE -

• SALES -

• ENGAGEMENT – PARTICPATION AND SCORE (BEST IN STATE) -

• TRIAL PARTICIPANTS WERE LESS THAN 20% OF BROADER TEAM

COMMERCIAL BENEFITS

• INITIAL IMMERSION IN THE PRINCIPLES OF WELLBEING

• KEY HEALTH INFORMATION ON NUTRITION AND MOVEMENT

• UNCOVERING THE EMOTIONAL REASON THAT DROVE BEHAVIOURS

• ASSISTING PARTICIPANTS FIND THEIR “WHY”

• CREATING A SENSE OF “TRIBE” AND BELONGING

• BEING HELD ACCOUNTABLE