Just in Time Lessons Learned
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Transcript of Just in Time Lessons Learned
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ISMS Best Practices Workshop
Just in Time Lessons LearnedCH2M HILL Hanford Group, Inc.
and CH2M-WGI IdahoSeptember 12-13, 2006
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Just in Time Lessons Learned
• Program coordinated between DOE-ORP, DOE-ID, CH2M HILL Hanford and CH2M-WG Idaho
• Patterned after DOE’s Just in Time Lessons Learned Program
• Designed to produce short INPO-style lessons learned documents for use:• In pre-job and pre-shift briefings• During planning
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Just in Time Lessons Learned
• Augments Traditional Lessons Learned• “Traditional” Lessons Learned
• Describe events in detail• Provide analyses of the events• Communicate the lessons learned• List recommended actions • Include considerable supporting information regarding points
of contact, trend codes, key words, etc
• Just in Time Lessons Learned (JIT-LL) • Summarize events • List key points and contributors• Provide specific preventive actions• Supports HPI SAFER dialogue• More timely
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Just in Time Lessons Learned
• “Traditional” Lessons Learned• Lesson ID• Originator• Date• Contact• Classifier• Reviewer• Statement• Discussion• Analysis• Actions• Savings• Keywords• Hazard(s)• ISM Code(s)• Work Function(s)• References• Priority Descriptor
• JIT-LL• WHAT HAPPENED?
• Title• Site/Facility• Reference• Event
• WHY?• Important Points• Contributors
• WHAT CAN YOU DO TO PREVENT IT FROM HAPPENING TO YOU?
• Other Important Considerations – Prevent Events
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Just in Time Lessons Learned
• Process• Lessons Learned Coordinator reviews internal and external
events• Generate JIT-LL
• Lessons Learned Coordinator• Project Lessons Learned Points of Contact (POC)• Safety, RadCon, Subject Matter Experts
• Distribute JIT-LL • Posted on intranet• E-mailed to Project LL POCs
• Hard copies retained in notebooks• Communicate JIT-LL
• Wide e-mail distribution• POC’s distribute within projects• Pre-job briefings• Staff and Safety Meetings
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Just in Time Lessons Learned
• Web site access• CH2M HILL Hanford
• Internal web site access (intranet)
• CWI• Internal and external web site access (intranet and
internet)
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Future improvements
• Logical Groupings by work activity and hazards
•Key word search
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RPP Lessons Learned
Just In Time
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Lessons Learned
• Promising future• More than 20 generated in last 3 months
• Issues/Challenges• Staffing – LL is a collateral duty• Limited feedback on effectiveness/utility
• Feedback to date is positive• Limited participation by line and support organizations
in generating JIT-LL products• Path Forward
• Develop and implement feedback mechanisms• Performance metrics required by DOE-210.2
• Assign LL POCs in ESH&Q support organizations• Develop search capability