Just ask BatmanRita Stapleton, Sr. Manager, Project Solutions CareWorks Technologies

www.careworkstech.com

Aristotle 384 BC Quality Assurance

Aristotle, the famous Greek philosopher, would have made a great quality professional

Habits are learned behaviors, which can become automatic after enough repetition.  Habits can also be either good or bad

In every aspect of my life, I’ve surrounded myself with people who understand…

Quality is a principle not a mantra….It’s an imperative, not a choice

High School English Teacher for at-risk Kids

Mom of 4 Little Projects of my own

3 boys ages 16, 12, 10 and the 3 year old princess who runs the house

Start-up IT Firm for 10 Years www.total-systems.net

Sr. PM/Program Mgr Nationwide Co-Authored a “How to Live a

Quality Life” book for Women http://www.amazon.com/s/ref=nb_sb_noss?

url=search-alias%3Daps&field-keywords=sexy+mamas+of+the+midwest

Independent Consultant

Leader of PMO, Business Development and Account Management for Careworks Technologies

www.careworkstech.com

It’s a good thing that Batman and Robin were the dynamic crime-fighting duo they were and clearly had done a pre-analysis of the situation

They were equipped with just the right Tools, Processes, and Procedures necessary to get themselves out of, yet another jam and save the day….

Our Caped Crusader and Boy Wonder seemed to have a Pro-active method of establishing they were capable of producing a product or deliverable that was error or defect free and kept them out of “situations”….

Or did they??

Alfred …aka Quality Assurance

Reason the Batmobile was always ready to go

Shark Repellant was on-hand

Utility Belts were equipped

Tools necessary to fight-crime

Time-management issues

Saved Bruce and helped him rally against the League of Shadows

Helped them know their limits

Quality Assurance Measures

Taking Action to increase the effectiveness and efficiencies of the policies, processes and procedures of the performing organization (dynamic duo)… which provided benefits to the stakeholders (Gotham City)

Recommending Corrective actions immediately

Validated the effectiveness of quality standards and processes and updated to meet requirements (new tools on the batcoptor, batmobile, utility belts)

Performed Quality Control – Measured results to determine if they complied with standards

If you are good at Project Management you understand that QA has value

QA complements project management – both disciplines address the importance of….

◦ Customer satisfaction – the project MUST produce what it said it would produce and satisfy real needs

◦ Prevention over Inspection – the cost of preventing mistakes is generally less expensive than the cost of correcting them

◦ Management responsibility – we need the entire team, but as leaders we take on a much larger role

◦ Continuous improvement – The “Plan-do-check-Act” cycle is the basis for QA and also improves Project Management

Batman received the glory, but Alfred ensured the Quality of the end product for the citizens of Gotham

As PMs, we sometimes receive the glory when everything comes off without a hitch.. The project is delivered on scope, within budget, on time with minimal defects.

However, our partnership with QA is what makes it all possible:

You make “Fit for Purpose” and “Right the First Time” a priority and a focus

We find ourselves in a daily battle against “crime” like scope creep or other issues and it is you who help us keep Quality on the forefront

Everyone likes to be the hero when a project is going well Nobody wants the finger pointed their way when there is

shark infested water and it is time to jump in An effective partnership between QA and PM can keep the

waters clear so the project can move forward and deliver the expectations to the client.

Without you, we’d be just another crime fighter with an empty utility belt, unprepared to take on the challenges of our projects

Must have high-level design signed-off before begin development

Must use at least 2 Large Marshmallows but no more than 5 in your design

Must be higher than 6” Must be longer than 3 full pieces of

spaghetti Action figure must be able to balance/rest

on the bridge without it collapsing