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Jupiter 4, Jupiter 8, Jupiter 12Quick Start Guide
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36408 216th Street SW| Mountlake Terrace, WA 98043 USA
T +1.425.778.7728 F +1.425.778.7727 |www.symetrix.co
Jupiter
G The lightning fash with arrowhead
symbol within an equilateral triangle is
intended to alert the user o the presence
o uninsulated dangerous voltage
within the products enclosure that may
be o sucient magnitude to constitute
a risk o electric shock to persons. The
exclamation point within an equilateral
triangle is intended to alert the user o
the presence o important operating and
maintenance (servicing) instructions in the
literature accompanying the product (i.e.this Quick Start Guide).
G CAUTION: To prevent electric shock,
do not use the polarized plug supplied
with the device with any extension cord,
receptacle, or other outlet unless the
prongs can be ully inserted.
G Power Source: This Symetrix hardware
uses a universal input supply that
automatically adjusts to the applied
voltage. Ensure that your AC mains
voltage is somewhere between 100-240
VAC, 50-60 Hz. Use only the power
cord and connector specied or the
product and your operating locale. Aprotective ground connection, by way o
the grounding conductor in the power
cord, is essential or sae operation. The
appliance inlet and coupler shall remain
readily operable once the apparatus has
been installed.
G Lithium Battery Caution: Observe the
correct polarity when changing the lithium
battery. There is a danger o explosion i
battery is incorrectly replaced. Replace
only with the same or equivalent type.
Dispose o used batteries according to
local disposal requirements.
G User Serviceable Parts: There are no
user serviceable parts inside this Symetrix
product. In case o ailure, customers
inside the U.S. should reer all servicing to
the Symetrix actory. Customers outside
the U.S. should reer all servicing to an
authorized Symetrix distributor. Distributo
contact inormation is available online at:
http://www.symetrix.co.
AVIS: NE PAS OUVRIR
Il ne se trouve a linterieur aucune piece pourvant entre repare lusager.
SEE OWNERS MANUAL. VOIR CAHIER DINSTRUCTIONS.
Sadresser a un reparateur comptent.
RISQUE DE CHOC ELECTRIQUE
No user serviceable parts inside. Refer servicing to qualified service personnel
CAUTION
WARNING:TO REDUCE THE RISK OF FIRE ORELECTRIC SHOCK DO NOT EXPOSE
THIS EQUIPMENT TO RAIN OR MOISTURE
DO NOT OPEN
RISK OF ELECTRIC SHOCK
Important Saety
Instructions
! Read these instructions.
@ Keep these instructions.
# Heed all warnings.
$ Follow all instructions.
% Do not use this apparatus near water.This apparatus shall not be exposed to
dripping or splashing and no objects
lled with liquids, such as vases, shall be
placed on the apparatus.
^ Clean only with dry cloth.
& Do not block any ventilation openings.Install only in accordance with the
manuacturers instructions.
* Do not install near any heat sources suchas radiators, heat registers, stoves, or
other apparatus (including ampliers) that
produce heat.
( This apparatus shall be connected toa mains socket outlet with a protective
earthing connection. Do not deeat
the saety purpose o the polarized or
grounding-type plug. A polarized plug has
two blades with one wider than the other.
A grounding type plug has two blades
and a third grounding prong. The wide
blade or the third prong are provided or
your saety. I the provided plug does not
t into your outlet, consult an electrician
or replacement o the obsolete outlet.
BL Protect the power cord rom being
walked on or pinched particularly atplugs, convenience receptacles, and the
point where they exit rom the apparatus.
BM Only use attachments/accessoriesspecied by the manuacturer.
BN Use only with the cart, stand,tripod, bracket, or table
specied by the manuacturer,
or sold with the apparatus.
When a cart is used, use
caution when moving the cart/apparatus
combination to avoid injury rom tip-over.
BO Unplug this apparatus during lightningstorms or when unused or long periods
o time.
BP Reer all servicing to qualied servicepersonnel. Servicing is required when
the apparatus has been damaged in any
way, such as power-supply cord or plug
cord is damaged, liquid has been spilled
or objects have allen into the apparatus,
the apparatus has been exposed to rain
or moisture, does not operate normally, or
has been dropped.
What Ships in the Box
Jupiter(4,8,or12)hardwaredevice.
JupiterCD-ROM(Windows).
Onepartnumber12-0002-Aswitching
power supply which provides 24 VDC @
1.0 amperes. NOTE: This power supply
will accept a 100-240 VAC input.
ANorthAmerican(NEMA)orEuroIEC
power cable. You may need to substitute
a cable appropriate or your locale.
12or20detachable3.81mmterminal
block connectors.
ThisQuickStartGuide.
What You Need to Provide
AWindowsPCwith1GHzorhigher
processor and:
WindowsXPorhigher.
250MBfreestoragespace.
1024x768graphicscapability. 16-bitorhighercolors.
CD-ROMdriveorInternetconnection.
512MBormoreofRAMasrequiredby
your operating system.
Network(Ethernet)interface.
CAT5cableoranexistingEthernet
network.
Getting Help
Jupiter sotware, the Windows sotware
that controls the hardware, includes a
help module which acts as a complete
Users Guide or both hardware and
sotware. I you have questions beyondthe scope o this Quick Start Guide,
contact our Customer Support Group in
the ollowing ways:
Tel: +1.425.778.7728
8:00 am to 4:30 pm
Monday through Fr iday,
Paciic Time
Web: http://www.symetrix.co
Email:[email protected]
This equipment has been tested and ound to comply with
the limits or a Class A digital device, pursuant to part 15
o the FCC Rules. These limits are designed to providereasonable protection against harmul intererence when
the equipment is operated in a commercial environment.
This equipment generates, uses, and can radiate radio
requency energy and, i not installed and used in
accordance with the instruction manual, may cause harmul
intererence to radio communications. Operation o this
equipment in a residential area is likely to cause harmul
intererence in which case the user is required to correct the
intererence at their own expense.
This Class A digital apparatus meets all requirements o the
Canadian Intererence-Causing Equipment Regulations.
Cet appareil numrique de la classe A respecte toutes
les exigences du Rglement sur le matriel brouilleur du
Canada.
Saety
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Quick Start Guide
6408 216th Street SW| Mountlake Terrace, WA 98043 USA
T +1.425.778.7728 F +1.425.778.7727 |www.symetrix.co
The RJ-45 connectors labeled ARC are only for use with the ARC series of remotes.
DO NOT plug the ARC connectors on Symetrix products into any
RJ-45 connector labeled SYMLINK, ETHERNET or COBRANET.
The ARC RJ-45 connectors on Symetrix products can carry anywhere from 6 to 24 VDC which
can damage SymLink, Ethernet and CobraNet circuitry.
ARC
ARC
SYMLINK
TRANSMIT RECEIVE
COBRANET/ETHERNETETHERNET
Warning
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Jupiter
6408 216th Street SW| Mountlake Terrace, WA 98043 USA
T +1.425.778.7728 F +1.425.778.7727 |www.symetrix.co
Introducing Jupiter.
Jupiter packages powerul DSP into a zero learning curve,
turn-key audio processing solution drawing its inspiration
rom the apps paradigm o smartphones like the iPhone.
Standing on the shoulders o Symetrix world-class SymNet
DSP platorm, Jupiter upholds our commitment to pristine
sound.
Hardware: Choice made simple.
The three Jupiter hardware oerings dier only in their audio
input and output counts. All three use the same sotware
and DSP processes, making your choice o hardware quick
and easy.
Sotware: Easy rom the start.
Just like using productivity apps on your smart phone, you
use Jupiter apps to do specic audio jobs with a simple
download to Jupiter hardware. Tap into one o the multiple
personalities o Jupiter no design time, zero learning curve.
Jupiter handles every task, rom automixing to loudspeaker
management. The ever-growing library o downloadable
Jupiter apps uture-proos your hardware investment.
Engineered by Symetrix.
Jupiter brings you controllable and simple to use audio
DSP. Engineered and built in the US by Symetrix
Explore Jupiter.
Jupiter Apps.
Mixing and Routing or:
HousesofWorship
Courtrooms
BanquetRooms
Public Address and Distribution or: TransitStations
Theaters
ShoppingMalls
Sound Reinorcement or:
Nightclubs
Courtrooms
LectureHalls
Special Purpose Signal Processing or:
BroadcastFacilities ProductionSuites
LiveSound
Introduction
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Quick Start Guide
6408 216th Street SW| Mountlake Terrace, WA 98043 USA
T +1.425.778.7728 F +1.425.778.7727 |www.symetrix.co
Perormance Data
Perormance Data
ITEM DESCRIPTION DETAILS
INPUTS
Number o Inputs Twelve (12), e ight (8) , or our (4) switchable ba lanced mic
or line level on Jupiter 12, 8 or 4 respectively.
Connectors 3.81mmterminalblocks.
Nominal Input Level +4dBulineor-36dBumiclevel(softwareselectable)
with20dBofheadroom.
NOTE: For unbalanced analog input, either reerence the minus
input terminal to the signal source ground (preerred) or groundthe minus input to the adjacent ground terminal (tie low to
ground). Using the second method deprives you o the common
mode rejection inherent in a balanced input, even when coming
rom an unbalanced source.
Mic Pre-amp Gain +40dB.
Input Trim +/-24dB.
Maximum Input Level +23dBu
Input Impedance > 18 k balanced, > 9 k unbalanced,
> 2 k with phantom power engaged.
CMRR >50dB@1kHz,unitygain
Mic Pre-amp EIN 110dB(A-Weighted),inputtooutput.
THD+Noise
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Jupiter
6408 216th Street SW| Mountlake Terrace, WA 98043 USA
T +1.425.778.7728 F +1.425.778.7727 |www.symetrix.co
Front Panel
Item Description Comments
Inputs Four (4), eight (8) or twelve (12)
bi-colorLEDsonJupiter4,12or8respectively.
Illuminategreentoindicatesignalpresent(>-48dBu),amberbetween0and+23dBuandredto
indicateclipping(>+24dBu).
Outputs Four (4), eight (8) or our (4) bi-color
LEDsonJupiter4,12or8respec-
tively.
Illuminategreentoindicatesignalpresent(>-48dBu),amberbetween0and+23dBuandredto
indicateclipping(>+24dBu).
Power GreenLED Illuminates to indicate the device is powered on and ully operational. Flashes while device is
booting.
ARC (LED) GreenLED Illuminates to indicate ARC port (RS485) connection on the ront or rear port.
Network Bi-colorLED Illuminates green to indicate network (Etherne t) activity, amber to indicate acquisition o a network
address in DHCP mode.
ARC (Connector) RJ45 connector Distr ibutes power and control data to Symetrix ARC wall panel remotes. Uses standard straight-
through UTP CAT5 cabling.
1! Warning! Reer to the RJ45 Warning or compatibility inormation.
MechanicalDataandFrontPane
Mechanical Data
ITEM DESCRIPTION DETAILS
Space Required 1U(WDH:48.02cmx19.05cmx4.37cm/18.91inx
7.5inx1.72in),depthisspecifiedfromfrontpaneltoback o connectors.
Allowa tleast 3inch esadd itional clear ancefo rrear panel con-
nections. Additional depth may be required depending upon yourspeciic wiring and connections.
Electrical 100-240 VAC, 50/60 Hz, 25 Watts maximum. Universal input.
Ventilation
Maximumrecommendedambientoperatingtemperature
is30C/86F.
Ensure that the let and right equipment sides are unobstructed
(5.08 cm, 2 in minimum clearance). The ventilation should not be
impeded by covering the ventilation openings with items such as
newspapers, tablecloths, curtains, etc.
Certiications or Compliance UL60065,cUL60065,IEC60065,EN55103-1,EN
55103-2,FCCPart15,RoHS
Shipping Weight 8lbs.(3.63kg)
All specications and eatures subject to change without notice.
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6408 216th Street SW| Mountlake Terrace, WA 98043 USA
T +1.425.778.7728 F +1.425.778.7727 |www.symetrix.co
Rear Panel
NOTE:
Detachable terminal blocks connectors are designed or use with bare wire. Do not tin stranded wires beore inserting them into the connectors.
Rear Panel
Item Description Comments
Power Input Lockingpowerplug Accepts power rom Symetrix power supply part number 12-0002-A (100-240 VAC,
50-60 Hz, 25 Watts max). Connect only to a grounded power outlet.
ARC RJ45 jack Distributes power and RS485 data to one or more ARC devices. Uses standard
straight-through UTP CAT5 cabling.
1! Warning! Reer to the RJ45 Warning or compatibility inormation.
Individual wires may be broken out according to the pinout diagram below or usewith an ARC-PS or longer RS485 runs with local ARC powering.
1
2
3
4
5
6
7
8
1
2
3
4
5
6
7
8
1 AUDIO (+)
2 AUDIO (-)
3 COMMON GROUND
4 RS-485 DATA(A)
5 RS-485 DATA(B)
6 COMMON GROUND
7 POWER (+V)
8 POWER (+V)
Note:The ARC Audio line may be grounded at the
Symetrix rack-mount device and the ARC wall panel
to provide additional distance.
ARC PORT PINOUT
PortSettings:38.4kbaud,8databits,1stopbit,noparity,noflowcontrol.
Ethernet RJ45 jack CommunicationsinterfaceforJupitersoftwarerunningonthehostPCaswellas3rd
partycontrolforsystemssuchasAMXorCrestron.Usesstandardstraight-throughUTP CAT5 cabling. Features auto-crossover sensing or direct device-to-device con-
nections.
For3rdpartycontrol,refertothecontrolprotocoldocumentavailableontheSymetrix
web site or within the Jupiter sotware help ile.
Logic Outputs (14) Two(2)3-pin3.81mmterminalblocks Four(4)logicoutputswithtwo(2)pairedcommongroundpins.LogicOutputsgo
low (0V) when active, and are internally pulled high (5V) when inactive and can
driveexternalLEDindicatorsdirectly.PurposeconfiguredbytheExternalController
Wizard,abletofollowmostbuttonsandLEDsinsoftware.Polaritymaybeinvertedinsotware.
External Control Inputs
(CTRL 1 and 2)
Two(2)3-pin 3.81mmt erminal block s Allows real-time control o any volume using standard 10k Ohm linear potentiom-
etersormutesandpresetsusingstandardcontactclosures.Mayalsobeusedfor
emergency system integration. Purpose conigured by the External Controller Wizard.
Each connection accommodates one potentiometer or two switches. Uses standard
shielded twisted pair cabling.
Analog L ine Outputs Four(4),eight(8)orfour(4)3-pin3.81
mm terminal blocks on Jupiter 4, 12 or 8
respectively.
Four (4) or eight (8) balanced analog line level audio outputs, individually sotware-
selectablelevelsof-10dBVor+4dBu.
Analog Mic/Line Inputs Four(4),eight(8)ortwelve(12)3-pin3.81
mm terminal blocks on Jupiter 4, 8 or 12respectively.
Twelve (12), e ight (8) or our (4) balanced analog audio inputs with ind ividua lly
software-selectablephantompowerandlevelof-40dBuor+4dBu.
Note:Input4maybeswitchedinternallytotheARCAudioinput.Modeisconfigured
by the inputs panel in the sotware.
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Jupiter
6408 216th Street SW| Mountlake Terrace, WA 98043 USA
T +1.425.778.7728 F +1.425.778.7727 |www.symetrix.co
Power
POWER INPUT Connect the locking power plug connector end o the supplied AC cordto the receptacle on the rear o Jupiter. Connect the AC connector end othe supplied AC cord to an AC power source that is o the correct voltageand requency (100-240 VAC, 50-60 Hz). Use only the power cord andconnector specied or the product and your operating locale.
WhenJupiterispoweredupcorrectly,thePOWERLEDonthefrontofthe
device will be lit solid green.
Audio
ANALOG
MIC/LINE INPUTS Using standard mic/line cables terminated on one end withterminal block connectors and appropriate connectors or yourmic/line sources on the other end, connect the terminal blockendsintotheANALOGMIC/LINEINPUTSofJupiterandtheopposite ends into your source devices outputs. Reer to the
Audio Wiring Reerence or more inormation.
NOTE: Wiring the inputs to an unbalanced cable will typicallyresultinaninputlevelthatis6dBlowerthantheinputlevelachieved using a balanced cable. I wiring to an unbalancedsource, you may need to adjust Jupiters input level. Reer to theINPUTLEVELwithintheINPUTSpanelinthesoftware.
ANALOG
LINE OUTPUTS Using standard mic/line cables terminated on one end withterminal block connectors and appropriate connectors or yourdestination devices on the other end, connect the terminalblockendsintotheANALOGLINEOUTPUTSofJupiterandthe opposite ends into your destination devices inputs. Theseoutputsare+4dBubalancedlineleveloutputsbydefault.Ifyou need an unbalanced output, see the analog audio wiringdiagrams in theAudio Wiring Reerence.
NOTE: Wiring the outputs to an unbalanced cable will typically
resultinanoutputlevelthatis6dBlowerthantheoutputlevelachieved using a balanced cable. I wiring to an unbalanced destination,you may need to change Jupiters output level. Reer to the OUTPUTLEVELwithintheOUTPUTSpanelinthesoftware.
Control
ETHERNET Using a standard straight-through CAT5 cable terminated with RJ45connectors, connect Jupiters ETHERNET port to either your computersEthernet port or to an existing Ethernet network. You may wish to reviewthe Network Conguration section or more inormation. When Jupiter hasaphysicalnetworkconnection,theamberlinkLEDontheETHERNETconnector will be lit solid. When there is network communication, the greenactivityLEDontheETHERNETconnectorandtheNETWORKLEDonthe
ront o the device will fash accordingly.NOTE: Jupiters Ethernet port will automatically sense a device-to-deviceconnection so that a standard straight-through Ethernet cable may alwaysbe used. A cross-over cable is not required.
NOTE 2:TheEthernetconnectionisalsoavailablefor3rdpartycontrol.Reer to the control protocol document available on the Symetrix web siteor within the Jupiter sotware help le or more inormation.
Hardware Connections
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Quick Start Guide
6408 216th Street SW| Mountlake Terrace, WA 98043 USA
T +1.425.778.7728 F +1.425.778.7727 |www.symetrix.co
Hardware Connections
ARC Using a standard straight-through CAT5 cable terminated with RJ45connectors or standard shielded twisted pair terminated with a terminalblock on one end, connect your ARC Wall Panels according to theguidelines in the ARC Network Design section o the ARCs documentationor the Jupiter help le.
When an ARC Wall Panel network is connected to Jupiter, the green ARCLEDonthefrontofthedevicewillbelitsolidgreen.
WARNING: When designing an ARC network, one must be careulnot to double power any ARCs. If all pins on the CAT5 connections areused, power can travel over the CAT5 cable and reach any ARC on thatparticular chain. Power over CAT5 could potentially come from the ARCthat is powered locally and then daisy-chained via CAT5 to other ARCs ordirectly from a particular ARCs terminal block connections. In general, werecommend using only one type of power connection on the ARCs, eitherthe RJ45s (with CAT5 cable) or the terminal blocks but not both.
CAUTION: DO NOT plug the RJ45 connectors o an ARC Wall Panel intoanyRJ45connectorlabeledETHERNET,COBRALINKorSYMLINK(See warning on page 4)
EXT CTRL 1 and 2 Using standard shielded twisted pair terminated with a terminal blockon one end, you may connect up to two contact closures or onepotentiometertoeachEXTERNALCONTROLinput.Congurationofthe
EXTERNALCONTROLinputsisdonewiththeExternalControllerWizard.These ports may also be used to integrate with an alarm or emergencysystem.
LOGIC OUTPUTS Using standard shielded twisted pair terminated with a terminal block onone end, you may connect up to our logic controlled devices such asrelays,LEDsorcameraswitchers.CongurationoftheLOGICOUTPUTSis done with the External Controller Wizard. These ports may ollow mostbuttonsandLEDsinsoftware.
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Jupiter
6408 216th Street SW| Mountlake Terrace, WA 98043 USA
T +1.425.778.7728 F +1.425.778.7727 |www.symetrix.co
XLR Male Plug [balanced]
Pin 2
Pin 3
Pin 1
Pin 2 = (+) Plus
Pin 3 = () Minus
Pin 1 = Ground
XLR Female Plug [balanced]
Pin 2 = (+) Plus
Pin 3 = () Minus
Pin 1 = Ground
Pin 2
Pin 3
Pin 1
Terminal Strip [balanced] TRS 1/4" Plug [balanced]
Tip = (+) PlusRing = () Minus
Sleeve = Ground
Euroblock [balanced]
NOTE: Detachable Euroblockand Terminal Strip connectors
are designed for use with barewire. Do not tin stranded wiresbefore inserting them into the
connectors.
Special Case: Female XLR
connectors will
ALWAYS be used coming
from the OUTPUT of a
device.
Male connecters plug into
the INPUT of a device.
Balanced Connections
Any o these connectors can appear on either side o
a balanced connection.
NOTE:InthecaseofanXLRconnector,theFemaleattaches
toanoutput,whiletheMaleattachestoaninput.
Unbalanced Connections
The RCA connector and the 1/4 TS connector are unbalanced connectors, wired with a single strand shielded wire and can
be placed on either end o an unbalanced connection
TS 1/4" Plug [unbalanced]Tip = (+) Plus
Sleeve = (-) Minus and Ground
RCA Plug [unbalanced]
Sleeve = (-) Minus and Ground
Tip = (+) Plus
1! IMPORTANT NOTICE
1!
The wiring diagrams on these pages are included or
inormation purposes only.
Symetrix can not anticipate every connector type on
non-Symetrix products. It is the users responsibility
to determine what connection is needed.
In addition, Symetrix accepts no responsibility or
injury or damage caused by user created wiring.
Wiring Reerence
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Quick Start Guide
6408 216th Street SW| Mountlake Terrace, WA 98043 USA
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Unbalanced Connections
Unbalanced out to balanced in:
The RCA connector and the 1/4 TS connector are
unbalanced connectors. However, the wiring diers
depending on i they are sending to, or receiving rom
a balanced connector. In this example, the unbalanced
connector is sending signal to a balanced connector.
When wiring this connection, use a shielded twisted pair
cable. The balanced side wires the same as a standard,
balanced connection. On the unbalanced side, you wire the
white (minus) wire together with the ground. This provides
some common mode rejection at the balanced input.
Balanced out to unbalanced in:
When your output requires a balanced connector, but you are
sending signal to an unbalanced input, the rules change. Usea single strand shielded wire. Wire only to the plus and
ground terminals o what would typically be the balanced
connector.
XLR Male Plug [balanced]
TS 1/4" Plug [unbalanced out to balanced in]
TRS 1/4" Plug [balanced]
Euroblock [balanced]
Tip = (+) Plus
Sleeve = (-) Minus and Ground
RCA Plug [unbalanced out to balanced in]
Sleeve = (-) Minus and Ground
Tip = (+) Plus
Terminal Strip [balanced]
TS 1/4" Plug [balanced out to unbalanced in]
Tip = (+) Plus
Sleeve = Ground
RCA Plug [balanced out to unbalanced in]
Sleeve = Ground
Tip = (+) Plus
Euroblock [unbalanced] Terminal Strip [unbalanced]
XLR Female Plug [unbalanced]
Pin 2 = (+) Plus
Pin 3 = Unused
Pin 1 = Ground
Pin 2
Pin 3
Pin 1
TRS 1/4" Plug [balanced]Tip = (+) Plus
Ring = Unused
Sleeve = Ground
Wiring Reerence
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Jupiter
6408 216th Street SW| Mountlake Terrace, WA 98043 USA
T +1.425.778.7728 F +1.425.778.7727 |www.symetrix.co
Network Confguration
Jupiter is setup and controlled by a host computer via
Ethernet. This requires the host computer to be connected
to Jupiter directly via a standard CAT5 Ethernet cable,
indirectly via an Ethernet switch, or via an existing Ethernet
network.
The primary dierence between the three methods o
connection is that in the rst two, the Jupiter sotware
assumes there is no DHCP server or other network
inrastructure in place. It assumes Jupiter is using a sel-
generated IP address and adjusts its connection steps
appropriately. In the third method, it is assumed that a
DHCP server and/or router with DHCP server are already
present on the existing network so Jupiter may already have
obtained an IP address. Consult your network administrator
i in doubt.
General Notes
1. The Jupiter boots up with DHCP enabled by deault. This
means that as soon as you connect it to a network, it will
look or a DHCP server in order to obtain an IP address.
I a DHCP server is present, Jupiter will get its IP address
rom it. This process may take several minutes. With your
PC attached to the same network and thus getting its IP
address rom the same DHCP server, all will be ready to
go.
2. I your network does not have a DHCP server, Jupiter
will not be able to obtain an IP address. While waiting,
Jupiter will deault to a private IP address in the range
o 169.254.x.x where x.x is the last our alphanumeric
charactersofJupitersMACaddress(MACaddress
hex value is converted to decimal or IP address). The
JupitersMACaddresscanbefoundonastickeron
the bottom o Jupiter. When there is no DHCP server
present to assign IP addresses to either Jupiter or your
PC, you may need to congure your PC with a static
IPintherangeof169.254.x.xwithaSubnetMaskof
255.255.0.0 in order to communicate with Jupiter in a
direct connect mode. However, i your PC is using the
deault network settings, it should also have automatically
sel-assigned a similar private IP address in the range o169.254.x.x, and i this is the case, you should be able
to connect to Jupiter directly. Even i the PCs deault
settings have been changed, Jupiter will try to establish
communications by setting up appropriate routing table
entries to reach devices with 169.254.x.x addresses.
3.Inthecaseofthersttwomethods(directconnection
and indirect connection), the Jupiter sotware will
attempt to set-up appropriate routing table entries or
a seamless connection regardless o the IP addresses
o your PC and Jupiter. However, under Windows
Vista or higher, administrative privileges are required to
allow the Jupiter sotware to modiy the routing table.
For best results, launch the Jupiter sotware whilelogged in as an administrator, or choose to run the
sotware as an administrator. Note: To run a program
as the Administrator under Vista or higher, right click
on the programs icon or shortcut and choose Run as
administrator.
Network confguration o Jupiter:
Connecting to Jupiter rom a host computer on the
same LAN
BothJupiterandthehostcomputerrequirethefollowing
3items:
1. IP Address - The unique address o a node on a network.
2.SubnetMask-CongurationthatdeneswhichIP
Addresses are included in a particular subnet.
3.DefaultGateway(optional)-TheIPaddressofadevice
that routes trac rom one subnet to another. (This is
only needed when the PC and Jupiter are on dierent
subnets).
I you are putting Jupiter on an existing network, a network
administrator will be able to provide the above inormation or
it may have been provided automatically by a DHCP server.
For security reasons, it is not recommended to put Jupiter
directly on the Internet. I you do, a network administratoror your Internet Service Provider can provide the above
inormation.
Jupiter Networking
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Quick Start Guide
6408 216th Street SW| Mountlake Terrace, WA 98043 USA
T +1.425.778.7728 F +1.425.778.7727 |www.symetrix.co
I you are on your own private network, directly or indirectly
connected to Jupiter, you may allow Jupiter to choose an
automatic IP address or you may choose to assign it a static
IP address. I you are building your own separate network
with static assigned addresses, you may consider using an
IP Address rom one o the Private-Use networks noted in
RFC-1918:1.172.16.0.0/12=IPAddresses172.16.0.1through
172.31.254.254andaSubnetMaskof255.240.0.0
2.192.168.0.0/16=IPAddresses192.168.0.1through
192.168.254.254andaSubnetMaskof255.255.0.0
3.10.0.0.0/8=IPAddresses10.0.0.1through
10.254.254.254andaSubnetMaskof255.255.0.0
Connecting to Jupiter through a Firewall/VPN
We have successully tested control o a Jupiter hardware
through a rewall and VPN, but are unable to guaranteeperormance o these types o connections at this time.
Conguration instructions are specic to each rewall and
VPN, so specics are not available. Additionally, wireless
communications are not guaranteed, though have been
successully tested.
Confguring your computer or a network
connection: Windows XP
1. Select Start->Control Panel.
2. Open the Network Connections Control Panel.
3.RightclickonyourLocalAreaConnectionandselect
Properties.4. Under This connection uses the ollowing items, select
Internet Protocol (TCP/IP) and press Properties.
Jupiter Networking
Router/FirewallIP: 10.0.0.1
Switch
Host Computer & PC LANIP: 10.0.0.3
SM: 255.255.0.0GW: 10.0.0.1
Jupiter 4, 8 or 12IP: 10.0.0.2
SM: 255.255.0.0GW: 10.0.0.1
Ethernet
Ethernet
to Internet
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5. On the General tab, you may select Use the ollowing
IP address to enter in the appropriate inormation i using
static assigned addresses. (DNS server is not required or
connection to Jupiter hardware). Otherwise, leave set to
Obtain an IP address automatically i using DHCP.
6.PressOKtosaveandClosetoexitoutoftheLocal
Area Connection Properties.
Confguring your computer or a network
connection: Windows Vista or higher
1. Select Start->Control Panel.
2. Select Network and Internet.
3.OpentheNetworkandSharingCenter.
4.ChooseManagenetworkconnections(Change
adaptersettingsinWindows7)ontheleft.
5. Right-click the desired connection and chooseProperties.
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6. Under This connection uses the following items, select
Internet Protocol Version 4 (TCP/IPv4) and press
Properties.
7.OntheGeneraltab,youmayselectUsethefollowing
IPv4 address to enter in the appropriate inormation
i using static assigned addresses. (DNS server is not
required or connection to Jupiter hardware). Otherwise,
leave set to Obtain an IPv4 address automatically i
using DHCP. Press OK to close.
8.Repeatsteps6and7forInternetProtocolVersion6
(TCP/IPv6) i on an IPv6 network. Consult your IT sta i
you are unsure.
9.PressOKtosaveandClosetoexitoutoftheLocal
Area Connection Properties.
For more inormation about conguring the host computer,
visit http://www.microsot.com.
Note: Typically, only Admins or users belonging to the
Network Conguration Operators group can alter networking
congurations in Windows Vista or higher.
Once you have completed the setup o your network and
any network hardware/interaces, you may install the Jupiter
sotware or launch the sotware i you have already installedit, then run the Connection Wizard.
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Jupiter Sotware Installation
Installation
The Jupiter sotware provides real-time set-up and control
rom a Windows PC environment.
Use one o the ollowing procedures to install the Jupiter
sotware on your computer.FromtheCD-ROM:
1.InserttheCDintoyourcomputersCD-ROMdrive.
2.OpenMyComputer.TheMyComputericonis
typically on your desktop or in the Start menu.
3.DoubleclickonyourCD-ROMdrive.Thisistypicallydrive
D:\.IfyourCD-ROMdriveisntD:\,thensubstituteits
drive letter.
4. Double-click Setup.exe.
From the Symetrix web site
(http://www.symetrix.co):
1. Download the Jupiter sotware installer rom the Symetrix
web site.
2. Double-click on the le you just downloaded and ollow
the on screen directions to install.
The sotware always starts up in ofine mode. Regardless,
you can explore the sotware, experiment to your hearts
content, and perhaps even get useul work done. You can
save any device les that you create to your hard drive and
transer them to hardware later.
Ater installing the sotware, browse the rest o the Help File,
ormoveontoLaunchtheSoftwaretodiverightin.
Launch the sotware
YoucanlaunchtheJupitersoftwareviaeithertheStartMenu
or the Desktop icon. Once launched, the Jupiter sotware
presents the ollowing options:
You may choose to create a New App File selecting the
App o your choice.
I you choose to open an Existing App File on Computer,
alistofrecentlyusedlesispresented.ABrowsebutton
is also available to manually locate the le o your choosing
rom a local drive or network share.
I you choose to open an Existing App File on Device, a
list o recently connected-to devices is presented. An Open
Connection Wizard choice is also available in the event that
you are unsure o which device to connect to, or your device
is not listed among the recently connected to devices.
Ater installing and launching the sotware and choosing you
operating mode above, you may browse the rest o the Help
File, or move on to the Connection Wizard to get connected
to your Jupiter hardware.
Connection Wizard
Once you have completed the Hardware Connections and
connected your network (reer to Network Conguration),you may open Jupiter sotware and run the Connection
Wizard.
The Connection Wizard can be run by clicking on its icon in
the toolbar...
...or rom the Tools menu:
SoftwareInstallationConnectionWizard
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The Connection Wizard opens with the ollowing screen:
Select the option that best represents your network
topology and then click the Next button. (Reer to Network
Conguration or urther help.)
In the event that your computer has multiple Network
Interaces Cards (NICs), the ollowing screen will allow you
to select the network you wish to search or Jupiter devices.
Note that only valid NICs will be selectable (those with a
network connection and valid IP address).
Select the NIC you wish to use and then click the Next
button. I you are unsure which NIC to use or need to
congure a NIC, you can view the NICs currently congured
on your PC by pressing the Open Network Connections
button which will open the Windows network connections
window.
The ollowing screen displays a list o Jupiter devices ound
on your network. At the very least, you can select the device
you wish to connect to and click the Next button. However,
there are a ew more unctions on this screen worth
mentioning...
Properties:
The (device) Properties dialog allows you to give a device a
unique name to help identiy it. It also allows you to switch
the device between dynamic (DHCP) IP addressing and
static IP addressing.
Flash Device:
ClickingtheFlashDevicebuttonwillcauseallLEDsonthe
ront o the device to fash or a short time. This can be
helpul to distinguish devices which have the same or similar
names.
Upgrade Firmware:
The Jupiter rmware must be matched with the version o
the Jupiter sotware you are using. The correct rmware
or the sotware is always distributed with the sotware and
installed on your hard drive by the sotwares installer. I there
is ever any doubt, ollow the instructions in the Upgrade
Firmware topic to check your rmware version or to upgrade
the rmware.
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Reresh List:
ClickingtheRefreshListbuttonwillre-scanthenetworkfor
devices and reresh the list o devices. I at rst your device
is not located, double-check network connections and that
thedevice(s)is/arepoweredon.ThenclicktheRefreshList
button.
Advanced:
The Advanced dialog will allow you to broaden your network
search or devices allowing you to manually designate a
Search IP address base and Search subnet mask. These
options can be used to search a network or devices
(through a router) other than the one your computer is
currently on.
Upon clicking the Next button, you are nished with the
Connection Wizard. A summary o your actions appears on
the ollowing screen.
Click the Finish button to exit the Connection Wizard. You
are now ready to Go Online.
Going Online
Once you have completed the Hardware Connections,
connected your network (reer to Network Conguration),
launched the Jupiter sotware and run the Connection
Wizard, you should be ready to Go Online with your device.
The process o Going Online with a device can go one o
two ways: either you are transerring a le currently open
on your computer to the device, or you are transerring a
le on the device to your computer. Either way, the Jupiter
sotware must know about the device rst, which is what
the Connection Wizard accomplishes.
Ater you have successully run the Connection Wizard and
determined the device you will be going online with, you
can click the Ofine button in the toolbar to toggle it to
Online. The ollowing dialog will appear, oering you the
two choices detailed in the previous paragraph:
MakeyourchoiceandclickOK.Youarenowonlineandthe
Online/Ofine button in the toolbar will display Online as
well as the devices name and IP address with which you
are online:
Additionally, the Jupiter sotware keeps a list o recently
connected devices which you can use to quickly get online
with a specic device i you already know the name and/
or IP address o the device you wish to connect to and that
device is currently available on the network:
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I the specied device can not be ound on the network, you
will be prompted to run the Connection Wizard to discover a
device to go online with:
Upgrade Firmware.
IMPORTANT:The Jupiter rmware must be matched with
the version o the Jupiter sotware you are using. The correct
rmware or the sotware is always distributed with thesotware and installed on your hard drive by the sotwares
installer. I there is every any doubt, ollow the instructions
below to check your rmware version or to upgrade the
rmware. Additionally, the sotware will notiy you i a newer
version o rmware is available than what is currently on the
hardware.
Firmware may be updated while online using the Upgrade
Firmware dialog ound in the Tools pull down menu, or rom
the Connection Wizard by selecting a device in the Device
Conguration step and clicking the Upgrade Firmware
button.
Either method brings up the Firmware Update dialog. Click
Browse...tolocatetheupgrade.cable.
Select the rmware upgrade .cab le and click Open.
Click the Start button to begin the process and a status bar
will show progress o the upgrade.
When nished a conrmation window will appear. Click OK
to complete the Firmware Upgrade process.
Ater the rmware upgrade complete, the Jupiter hardware
will reboot. When it nishes, you may go online again.
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Architects and Engineers Specifcations
The device shall provide twelve, eight or our inputs (Jupiter 12, 8 or 4
respectively) that are selectable as line or mic level with phantom power
and our, eight or our (Jupiter 12, 8 or 4 respectively) line level outputs.
All signal processing, mixing and routing unct ions ( including input
gains) shall be controllable via sotware. Audio inputs and outputs shall
beaccessedviarearpanel3.81mmterminalblockconnectors.
The Graphical User Interace (GUI) sotware shall be installerprogrammableusingtheWindowsXPorhigheroperatingsystem.
Computer connection and control shall be via the device s rear panel
Ethernet connector. The GUI shall provide the management o apps,
device iles and display and control o all signal processing and
coniguration unctions including, but not limited to: Input and Output
GainHighpassFilteringLowpassFilteringFIRFiltersCrossovers
ParametricEqualizationGraphicEqualizationExpansion
De-EssingCompressionLimitingAutomaticGainControl
Ambien tNoi seComp ensati onF eedba ckEl iminat ion Automa tic
MixingPriorityMixingSignalRoutingDelayPolarity.
The ront panel shall include input and output signal level indicators as
well as indicators or POWER, NETWORK, and ARC.
External control shall include preset selection as well as I/O level
control and muting, and shall be via industry-standard CAT5 cable with
RJ45 connectors using the optional ARC wall panel remote controls.
All program memory shall be non-volatile and provide program secur ity
should power ail. The device shall provide an on board real time clock
to acilitate automatic, timed changing o presets. Third-party control
systems may interace over IP using a published ASCII control protocol.
Audio conversion shall be 24-bit, 48 kHz. The dynamic range o the
processorshallnotbelowerthan110dBA-weighted.
The device shall have a captive power input socket or an external 24
VDCsu pply.The device shal lmeet UL/CSA andC Esafetyreq uiremen ts
and comply with CE and FCC Part 15 emissions limits. The device shall
be RoHS compliant. The chassis shall be constructed o cold rolled
steel and moulded plastic, and mount into a standard 19 1U EIA rack.
The device shall be a Symetrix Jupiter model 4, 8 or 12.
Declaration o Conormity
We, Symetrix Incorporated, 6408 216th St. SW,
MountlakeTerrace,Washington,USA,declareunderour
sole responsibility that the product:
Jupiter4, Jupiter8, and Jupiter12to which this declaration relates, is in conormity with the
ollowing standards:
UL 60065, cUL 60065, IEC 60065, EN 55103-1, EN
55103-2, FCC Part 15
The technical construction le is maintained at:
Symetrix, Inc.
6408 216th St. SW
MountlakeTerrace,WA,98043USA
The authorized representative located within the European
Community is:World Marketing Associates
P.O.Box100
St.Austell,Cornwall,PL266YU,U.K.
Date o issue: April 26, 2010
Placeofissue:MountlakeTerrace,Washington,USA
Authorized signature:
DaneButcher,President,Symetrix Incorporated.
A&ESpecicationsDeclarationofConformity
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The Symetrix Limited Warranty
Symetrix, Inc. expressly warrants that the product will be ree rom
deects in material and workmanship or two (2) years rom the date the
product is shipped rom the actory. Symetrixs obligations under this
warranty will be limited to repairing or replacing, at Symetrixs option,
the part or parts o the product which prove deective in material or
workmanship within two (2) years rom the date the product is shipped
fromthefactory,providedthattheBuyergivesSymetrixpromptnoticeo any deect or ailure and satisactory proo thereo. Products may be
returnedbyBuyeronlyafteraReturnAuthorizationnumber(RA)has
beenobtainedfromSymetrix.Buyerwillprepayallfreightchargesto
return the product to the Symetrix actory. Symetrix reserves the right
to inspect any products which may be the subject o any warranty
claim beore repair or replacement i s carried out. Symetrix may, at its
option, require proo o the original date o purchase (dated copy o
original retail dealers invoice). Final determination o warranty coverage
lies solely with Symetrix. Products repaired under warranty will be
returned reight prepaid via commercial carrier by Symetrix, to any
location within the Continental United States. Outside the Continental
United States, products will be returned reight collect.
The foregoing warranties are in lieu of all other warranties,
whether oral, written, express, implied or statutory. Symetrix,
Inc. expressly disclaims any IMPLIED warranties, includingitness or a particular purpose or merchantability. Symetrixs
warranty obligation and buyers remedies hereunder are SOLELY
and exclusively as stated herein.
This Symetrix product is designed and manuactured or use in
proessional and studio audio systems and is not intended or
other usage. With respect to products purchased by consumers or
personal, amily, or household use, Symetrix expressly disclaims
all implied warranties, including but not limited to warranties of
merchantability and itness or a particular purpose.
This limited warranty, with all terms, condi tions and disclaimers set
orth herein, shall extend to the original purchaser and anyone who
purchases the product within the speciied warranty period.
Symetrix does not authorize any thi rd party, including any dealer or
sales representative, to assume any liability or make any additional
warranties or representation regarding this product inormation onbehal o Symetrix.
This limited warranty gives the buyer certain rights. You may have
additional rights provided by applicable law.
Note: Some Symetrix products contain embedded sotware or apps
and may also be accompanied by control sotware intended to be run
on a personal computer. Said sotware is speciically excluded rom
this warranty.
Limitation o Liability
The to tal li abili ty o Symetrix on any cla im, whether in contract ,
tort (including negligence) or otherwise arising out o, connected
with, or resulting rom the manuacture, sale, delivery, resale, repair,
replacement or use o any product will not exceed the price allocatable
to the product or any part thereo which gives rise to the claim. Inno event will Symetrix be liable or any incidental or consequential
damages including but not limited to damage or loss o revenue, cost
o capital, claims o customers or service interruptions or ailure to
supply, and costs and expenses incurred in connection with labor,
overhead, transportation, installation or removal o products, substitute
acilities or supply houses.
Servicing Your Symetrix ProductI you have determined that your Symetrix product requires repair
services and you live outside o the United States please contact your
local Symetrix dealer or distributor or instructions on how to obtain
service. I you reside in the U.S. then proceed as ollows:
Return Authorization
At the Symetrix actory, Symetrix wil l per orm in-warranty or out-o-
warranty service on any product it has manuactured or a period o
three(3)yearsfromdateofdiscontinuedmanufacture.
BeforesendinganythingtoSymetrix,pleasecontactourCustomer
Service Department or a Return Authorization (RA) number. The
telephonenumberis+1.425.778.7728.Additionally,supportisavailable
via the web site: http://support.symetrix.co.
In-warranty Repairs
To get your Symetri x product repa ired under the terms o the warranty:
1. Call us or an RA number (have the serial number, shipping and
contact inormation and description o the problem ready).
2. Pack the device in its original packaging materials.
3. Includeyourname,address,daytimetelephonenumber,andabriefstatement o the problem.
4. Write the RA number on the outside o the box.
5. Ship the device to Symetrix, reight prepaid. We do not accept reight
collect shipments.
Just do these ive things, and repairs made in-warranty will cost you
only one way reight charges. Well pay the return reight.
I you dont have the actory packaging materials, we recommend using
an oversize box. Wrap the device in a plastic bag, surround it with
bubble-wrap, and place it in the box surrounded by Styrooam peanuts
Besurethereisenoughclearanceintheboxtoprotecttherackears.
We wont return the device in anything but Symetrix packaging or
which we will have to charge you. I the problem is due to operator
misuse or error, you will have to pay or both parts and labor. In any
event, i there are charges or the repair, you will pay or the returnreight. Payment or all charges must be pre-arranged (prepaid, Visa or
Mastercard).
Out-o-warranty Repairs
I the warranty period has passed, youll be billed or all necessary
parts, labor, packaging materials, and reight charges. Please
remember, you must call or an RA number beore sending the device
to Symetrix.
Warranty and Service
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Jupiter Quick Start Guide
2010 Symetrix, Inc. All rights reserved. Printed in the United States o America. The inormation in this document is subject to change without notice
Symetrix,Inc.shallnotbeliablefortechnicaloreditorialerrorsoromissionscontainedherein;norisitliableforincidentalorconsequentialdamagesresultingfromthefurnishing,performance,oruseofthismaterial.Mentionofthird-partyproductsisforinformationalpurposesonlyandconstitute
neither an endorsement nor a recommendation. Symetrix assumes no responsibility with regard to the perormance or use o these products. Unde
copyright laws, no part o this brochure may be reproduced or transmitted in any orm or by any means, electronic or mechanical, without permission inwriting rom Symetrix, Inc. I, however, your only means o access is electronic, permission to print one copy is hereby granted. The ollowing are eithe
TrademarksorRegisteredTrademarksofSymetrix,Inc.:Symetrix,SymNet,SymNetDesigner,SymLink,CobraLink,AirToolsandLucid.Windowsisa
RegisteredTrademarkofMicrosoft,Inc.Other product names mentioned herein may be trademarks and/or registered trademarks o other companies
and are property o their respective owners.
Engineered and built in the USA by Symetrix