June 2010 U.S. Target Marketing Sources: sliced, diced & iced Presented by: Wendy Diamond Business...

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June 2010 U.S. Target Marketing Sources: sliced, diced & iced Presented by: Wendy Diamond Business and Economics Librarian and Head of Reference & Instruction Department Meriam Library , California State University, Chico

Transcript of June 2010 U.S. Target Marketing Sources: sliced, diced & iced Presented by: Wendy Diamond Business...

Page 1: June 2010 U.S. Target Marketing Sources: sliced, diced & iced Presented by: Wendy Diamond Business and Economics Librarian and Head of Reference & Instruction.

June 2010

U.S. Target Marketing Sources:sliced, diced & iced

Presented by:

Wendy Diamond

Business and Economics Librarian and Head of Reference & Instruction Department

Meriam Library ,California State University, Chico

Page 2: June 2010 U.S. Target Marketing Sources: sliced, diced & iced Presented by: Wendy Diamond Business and Economics Librarian and Head of Reference & Instruction.

? אני! מי שלום UC Berkeley, B.A. 1978 and M.L.I.S. 1988 Reference Librarian at UC Berkeley Haas

School, Long Business Library, 1989-1994 American Library Association (ALA)

Business Reference and Services Section (BRASS)

Co-author of Marketing Information: A Strategic Guide for Business and Finance Libraries, Haworth Press:2004.

June 2010

Page 3: June 2010 U.S. Target Marketing Sources: sliced, diced & iced Presented by: Wendy Diamond Business and Economics Librarian and Head of Reference & Instruction.

איפה יקו'אבל ?צ קליפרניה

North of San Francisco, 270 kilometers Town

www.downtownchico.net

Campus www.csuchico.edu/maps/photo-tour/index.shtml

June 2010

Page 4: June 2010 U.S. Target Marketing Sources: sliced, diced & iced Presented by: Wendy Diamond Business and Economics Librarian and Head of Reference & Instruction.

June 2010

Once upon a time …

עבר

Mass marketing

Broadcasting

A few TV networks

Physical stores

Target marketing was

U.S. Census every 10 years

American Demographics magazine (ceased)

Survey of Buying Power & Media Markets (ceased)

Rand McNally Commercial Atlas (online)

Page 5: June 2010 U.S. Target Marketing Sources: sliced, diced & iced Presented by: Wendy Diamond Business and Economics Librarian and Head of Reference & Instruction.

June 2010

Brave new world Niche demographic groups

Mini-marketing & micro-marketing

Customized products & services

Online stores globalization,virtual worlds

equals =

Page 6: June 2010 U.S. Target Marketing Sources: sliced, diced & iced Presented by: Wendy Diamond Business and Economics Librarian and Head of Reference & Instruction.

June 2010

Marketing in 21st century

The Long Tailby Chris Anderson

Marketers sell hard-to-find items

Customization

Individual service

Micro-casting

Page 7: June 2010 U.S. Target Marketing Sources: sliced, diced & iced Presented by: Wendy Diamond Business and Economics Librarian and Head of Reference & Instruction.

Target Marketingbecomes Customer SegmentationSlicing & dicing customers

Who? young, old, middle income, married,

single, black, white, lives alone … Where?

, suburb, city? Identity?

race, gay, Attitude/Style/Lifestyle?

Likes yoga, bicycles, cats, horror movies,

June 2010

Page 8: June 2010 U.S. Target Marketing Sources: sliced, diced & iced Presented by: Wendy Diamond Business and Economics Librarian and Head of Reference & Instruction.

Image by romanlily, used under the Creative Commons license

Page 9: June 2010 U.S. Target Marketing Sources: sliced, diced & iced Presented by: Wendy Diamond Business and Economics Librarian and Head of Reference & Instruction.

June 2010

Page 10: June 2010 U.S. Target Marketing Sources: sliced, diced & iced Presented by: Wendy Diamond Business and Economics Librarian and Head of Reference & Instruction.

Image by Guille Avalos, used under the Creative Commons license

Page 11: June 2010 U.S. Target Marketing Sources: sliced, diced & iced Presented by: Wendy Diamond Business and Economics Librarian and Head of Reference & Instruction.

June 2010

The Iceberg supporting it all

THEN: When the Internet was new

Page 12: June 2010 U.S. Target Marketing Sources: sliced, diced & iced Presented by: Wendy Diamond Business and Economics Librarian and Head of Reference & Instruction.

June 2010

factfinder.census.gov

Decennial census 10 year cycle every U.S. resident describes people & housing

American Community Survey (ACS) updated continuously residential town detail sampling statistics used

Page 13: June 2010 U.S. Target Marketing Sources: sliced, diced & iced Presented by: Wendy Diamond Business and Economics Librarian and Head of Reference & Instruction.

June 2010

American Community Survey

Value of home Relationship of household members Vehicles available in household Language spoken at home Drive time to work

This information is available for U.S. Zip Codes= neighborhoods

Page 14: June 2010 U.S. Target Marketing Sources: sliced, diced & iced Presented by: Wendy Diamond Business and Economics Librarian and Head of Reference & Instruction.

June 2010

By zip code, town, county Fact Sheets

factfinder.census.gov Population & Household

Economics Topics

www.census.gov/population/www

Drill Down Kitswww.uwm.edu/Dept/ETI/drilldowns/index.html

Narrative Profiles Factfinder > Fact Sheet > Data Profiles

Current Population Surveys - P20, P23, P60

www.census.gov/main/www/cprs.html

Public Use Microdata Sample (PUMS)

www.census.gov/acs/www/Products/PUMS/

FTPwww.census.gov/acs/www/Special/acsftp.html

Data Ferretdataferrett.census.gov/

Page 15: June 2010 U.S. Target Marketing Sources: sliced, diced & iced Presented by: Wendy Diamond Business and Economics Librarian and Head of Reference & Instruction.

Narrative profiles (factfinder)

from Factfinder’s Fact Sheets (aka Data Sheets)June 2010

Page 16: June 2010 U.S. Target Marketing Sources: sliced, diced & iced Presented by: Wendy Diamond Business and Economics Librarian and Head of Reference & Instruction.

Re-published Census Data County & City Extra (Bernan)

Annual Metro, City and County Data Book

Editor & Publisher Market Guide Population + retail sales for city districts

New Strategist Publications (series) “Household Spending”, “Generations”, “Who We Are”

Lifestyle Market Audience Analyst (SRDS.com) Neilsen + Claritas + Equifax data

Community Sourcebooks (ESRI.com) Zip Code & County Demographics Census + Claritas data

June 2010

Page 17: June 2010 U.S. Target Marketing Sources: sliced, diced & iced Presented by: Wendy Diamond Business and Economics Librarian and Head of Reference & Instruction.

Geo-demographicsmaps, rings, radii, drive-time

ESRI.comCommunity Sourcebooks print Community Tapestry database Zip Code Look-up free web

PolicyMap.com free webzip code look up

Simply Map databaseGeographic Research

Demographics Now (Gale)

Page 18: June 2010 U.S. Target Marketing Sources: sliced, diced & iced Presented by: Wendy Diamond Business and Economics Librarian and Head of Reference & Instruction.

June 2010

Demographic mapping applications

Population + purchasing + lifestyles + graphics

SimplyMap www.geographicresearch.com/simplymap/

Demographics Now www.gale.cengage.com/DemographicsNow/index.htm

Rand McNally Commercial Atlas

Page 19: June 2010 U.S. Target Marketing Sources: sliced, diced & iced Presented by: Wendy Diamond Business and Economics Librarian and Head of Reference & Instruction.

Customor Segmentation Systems :

geographic – psychographic - demographics

“You Are Where You Live”

#3 My Best Segments.com

(PRIZM system)Owned by Claritas

AC Neilsen owns Claritas, SRDS, Scarborough

Data from / in Mintel, Simmons, SRDS

#1 Community Tapestry (ACORN system)

Owned by ESRI Data from / in MediaMark

#2 Mosaic system

Owned by Experian Data from / in Simmons, DemograqphicsNow

June 2010

Page 20: June 2010 U.S. Target Marketing Sources: sliced, diced & iced Presented by: Wendy Diamond Business and Economics Librarian and Head of Reference & Instruction.

June 2010

Page 21: June 2010 U.S. Target Marketing Sources: sliced, diced & iced Presented by: Wendy Diamond Business and Economics Librarian and Head of Reference & Instruction.

What do people buy?

Bureau of Labor Statistics Consumer Expenditure Survey

New Strategist publications BLS & Census data user-friendly formats

Other Mintel Simmons National Consumer Study, MediaMark Resarch Simply Map

June 2010

Page 22: June 2010 U.S. Target Marketing Sources: sliced, diced & iced Presented by: Wendy Diamond Business and Economics Librarian and Head of Reference & Instruction.

Lifestyles & psychographicshobbies attitudes values

American Time Use Survey (ATUS)www.bls.gov/tus/

American Time Use: Who Spends How Long at WhatNew Strategist

June 2010

Page 23: June 2010 U.S. Target Marketing Sources: sliced, diced & iced Presented by: Wendy Diamond Business and Economics Librarian and Head of Reference & Instruction.

More lifestyles & psychographics

Lifestyle Market Audience Analyst SRDS ACNeilsen / Claritas, “in conjunction with Equifax”

bike-riding, gourmet wines, reading the Bible

Mintel EXCELLENT!Lifestyles green consumers, shopping Moms, young men

National Consumer StudySimmons Experian (credit service)

BehaviorGraphics segmentation system

Survey of the American Consumer MediaMark Research Gfk / Roper

MyBestSegments.comClaritasAC Neilsen / SRDS

June 2010

Page 24: June 2010 U.S. Target Marketing Sources: sliced, diced & iced Presented by: Wendy Diamond Business and Economics Librarian and Head of Reference & Instruction.

June 2010

Niches ~ Ethnicity

Who We Are series New Strategist

Asians, Blacks, Hispanics

Buying Power of Black Americatargetmarketnews.com/BuyingPowerstats.htm

Multicultural Economy: Minority Buying Power in the New Centurywww.selig.ga.edu/

Page 25: June 2010 U.S. Target Marketing Sources: sliced, diced & iced Presented by: Wendy Diamond Business and Economics Librarian and Head of Reference & Instruction.

National Hispanic Consumer Study(Simmons, expensive)

Hispanic Media and Market Source (SRDS, expensive)

U.S. Diversity Markets Report(Synovate)

June 2010

Page 26: June 2010 U.S. Target Marketing Sources: sliced, diced & iced Presented by: Wendy Diamond Business and Economics Librarian and Head of Reference & Instruction.

June 2010

Newsletters

Africana.com

AdNoir.com

BlackPressUSA Network

CAB Multicultural Marketing Resource Center

HispanicAd.com

HispanicTrends.com

Multicultural Marketing News www.multicultural.com

Ethnic NewsWatch (ProQuest)

Page 27: June 2010 U.S. Target Marketing Sources: sliced, diced & iced Presented by: Wendy Diamond Business and Economics Librarian and Head of Reference & Instruction.

June 2010

Niches ~ Gays as consumers

Mintel Lifestyles LGBT Lifestyles www.mintel.com

Simmons LGBT Study www.smrb.com/

U.S. Gay and Lesbian Market (5th edition) Packaged Facts / Marketresearch.com

Witeck-Combs Communicationswith Harris Interactive

www.witeckcombs.com/pdf/glbt-market-research-highlights.pdf

Page 28: June 2010 U.S. Target Marketing Sources: sliced, diced & iced Presented by: Wendy Diamond Business and Economics Librarian and Head of Reference & Instruction.

Niches ~ Kids, ‘tweens, teens Getting Wiser to Teens

NewStrategist

Mintel Lifestyles Mintel.com

Roper Youth Report (Gfk) www.gfkamerica.com

MediaMark Research (Gfk)http://www.mediamark.com/

Simmons Kids Study & Teen Study www.smrb.com

Ad Research Foundation Youth Councilwww.thearf.org/assets/youth-council

June 2010

Page 29: June 2010 U.S. Target Marketing Sources: sliced, diced & iced Presented by: Wendy Diamond Business and Economics Librarian and Head of Reference & Instruction.

June 2010

Favorites

Census Factfinder Mintel Lifestyle Market Audience Analyst New Strategist publications MyBestSegments.com Simmons or MediaMark Demographics Now or

Simply Mapwww.csuchico.edu/~wdiamond/BRASS2008/Target_Marketing_Short_List.doc

Page 30: June 2010 U.S. Target Marketing Sources: sliced, diced & iced Presented by: Wendy Diamond Business and Economics Librarian and Head of Reference & Instruction.

June 2010

Sliced, diced & now pureed

Image by Dazed81, used under the Creative Commons license

Image by melodrama.ca, used under the Creative Commons license

Page 31: June 2010 U.S. Target Marketing Sources: sliced, diced & iced Presented by: Wendy Diamond Business and Economics Librarian and Head of Reference & Instruction.

June 2010

Sources & bibliographies

Bibliography of Resources for Consumer Demographics & Market Segmentationby Kate Pittsley, Eastern Michigan University, withWendy Diamond www.csuchico.edu/~wdiamond/BRASS2008/Target_Marketing_Bibliography.doc

Short List of Favoriteswww.csuchico.edu/~wdiamond/BRASS2008/Target_Marketing_Short_List.doc

Marketing Information : A Strategic Guide for Business & Finance Librariesby Wendy Diamond and Michael R. Oppenheim, Haworth Press, 2004.

Page 32: June 2010 U.S. Target Marketing Sources: sliced, diced & iced Presented by: Wendy Diamond Business and Economics Librarian and Head of Reference & Instruction.

June 2010

Target Marketing Sources : Sliced, Diced & Iced

www.csuchico.edu/~wdiamond/BRASS2008/

Presentation web address