DxSherpa Offerings- Implementation Services- NOW Platform Development- Enterprise Service Automation- ServiceNow Business Value Assessment- ServiceNow Systems Integration

Our Differentiators- Readily available Application on ServiceNow Store to automate your Service Requests.- 5+ BI Platform Integrations for deeper analysis- Leveraging the 15+ years of experience and utilizing our core L4 teams to build capability and deliver projects

Jumpstart Your DigitalTransformation Journeywith Modern ITSM fromNOW PlatformEnhancing and Aligning IT Services to Business Outcomes with DxSherpa Automation & Integration Solutions and Services

We at DxSherpa are focused on guiding and taking our customers ahead of the competition by providing the most suitable ServiceNow solutions to the customers, which can address their overall requirements especially targeting their pain points and challenges. The solution leverages the ServiceNow Platform and includes the provision of automation solutions to streamline their business and help them move to the pinnacle. DxSherpa is a ServiceNow Registered Sales and Services Partner.

About TheCompany

Key Features

A single integrated framework of ITSM-ITOM-Automa-tion-PA enabled across enterprise

Predefined models, process frameworks, reporting templates and use cases for effective and efficient IT delivery

Library of customized modules and widgets to address every customers challenges and requirements

Custom business app development based on requirements & business cases

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DxSherpa has partnered with AutomationEdge for the seamless automation of service requests from ServiceNow. AutomationEdge is an Authorized ServiceNow Technology Partner. It is also listed in ServiceNow App Store.

AutomationEdge is the only tool to be recognized by Gartner for both IT Automation and Robotic Process Automation. AutomationEdge is recognized as a “Specialist RPA Software Provider” by Gartner in the recently published “Market Guide for Robotic Process Automation Software, 2017“ report and it has been recognized as an “Adjacent Solution Tool” in the recent “Market Guide for IT Process Automation“ report.

DxSherpa ServiceNow Platform capabilities along with AutomationEdge, offers a full range of intelligent automation technologies (This includes RPA, cognitive automation including chatbot and machine learning) as an Enterprise Automation Platform to further enhance the RPA implementation process.

Technology Alliance with Gartner RecommendedAutomation Platforms

Service RequestAutomationEdge

Incidents

PackagedApplications

Target Systems

Automation

ActiveDirectory VMware/EC2 Desktop/

LaptopDatabase ..

AutomationQueue

AutomationEdge Integration

Business Benefits

20% less time to implement

30% reduction in IT cost

8 weeks of visible ROI post Go-Live

Increased efficiency with elimination of challenges

Effective resource utilization with automation enabled

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Runbooks- Email box , Distribution list- Shared folder- Password reset- Server restart, Health check- Employee onboarding

Base Adapters- SSH- PowerShell- Web Services- SQL- GUI

Base Other Adapters- AWS, Azure, VMWare, Solaris, CISCO ..- Office 365, Microsoft Active Directory, Exchange Server- BOX, Airwatch, Microsoft InTune, ..- Business applications like Salesforce, EBS, ..

info@dxsherpa.com www.dxsherpa.com

AutomationEdge

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