July Research Medical Center CARE Newsletter

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In this issue: PAGE 2: New Leadership PAGE 3: Inpatient Pain Consultants PAGE 5: We CARE Team Spotlight: Emergency Departments PAGES 6: HCA Announces New Partnership with Carroll County Memorial Hospital PAGES 11: Transplant Institute Accepted Into UNOS Pilot Program EDITOR: Corrine Everson VP, Marketing/PR (816) 276-9293 [email protected] WRITER/LAYOUT: Stacie Madigan Specialist, Marketing/PR (816) 276-9475 [email protected] ReseaRch Medical centeR a Publication foR staff, Physicians and custoMeRs July 2014 CARE coMPassion. attitude. ResPect. excellence. facebook.com/researchmedicalcenter @ResearchMed Dear Research Medical Center Family, This is an amazing place and with our renewed focus on people, patient engagement, quality, growth and finance, there’s no doubt we are becoming an even better organization. The recent results from our 2014 Employee Engagement Survey were positive. We moved up one point from last year and I’m pleased with this. Adapting to new leadership while implementing additional regulatory requirements, heightened patient engagement and quality standards, technology advances and changing job-specific accountabilities, we can all be proud we improved! Next year I think we will do even better. Now it’s time to go to work on what we learned from you. You’ll be hearing more as we implement your suggestions to make Research Medical Center an even better place to work. We have several new leaders that you’ll see on pages 2 and 3. Welcome! We’ve earned some great media attention recently for our care. Our “twins born 39 days apart” story went viral and was captured by nearly every local and multiple national media outlets, including Good Morning America, Today.com and People.com. We’re glad babies Carl and David are doing well! I congratulate everyone for your part in taking care of this family. I also want to thank the physicians and staff that helped with the media. Positive media attention is something we have to manage quickly when we have the opportunity. This helps spread the word about our great care and service. I’m pleased to focus some extra attention on our new inpatient pain consultant, Cheryl Muro, NP. She’s a great addition to our care team. In fact, at a recent leadership retreat in Kansas City, HCA president and CEO, Milton Johnson, spoke about the importance of helping our patients control pain. He asked that we focus on pain management because this greatly impacts our quality of care and our patients’ comfort. Learn more about our new inpatient pain management consultation service on page 3. I want to extend a big thank you to Dr. Lance Snyder who took time out of his busy day recently to give a presentation to a large group of employees at DST. Connecting with our business community is very important and helps us grow. I heard his arthritis presentation was very well received. Thank you for going the extra mile! Every one of us can do what it takes to help Research Medical Center grow and thrive in the quality and service we deliver to patients. Thank you for your compassion and dedication! Sincerely, Jackie DeSouza President and CEO Good Morning America - June 16, 2014

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Transcript of July Research Medical Center CARE Newsletter

Page 1: July Research Medical Center CARE Newsletter

In this issue:Page 2: New Leadership

Page 3: Inpatient Pain Consultants

Page 5: We CaRe Team Spotlight: emergency Departments

PageS 6: HCa announces New Partnership with Carroll County Memorial Hospital

PageS 11: Transplant Institute accepted Into UNOS Pilot Program

eDITOR:Corrine everson

VP, Marketing/PR(816) 276-9293

[email protected]

WRITeR/LaYOUT: Stacie Madigan

Specialist, Marketing/PR (816) 276-9475

[email protected]

ReseaRch Medical centeR • a Publication foR staff, Physicians and custoMeRs • July 2014

CAREcoMPassion. attitude. ResPect. excellence.

facebook.com/researchmedicalcenter

@ResearchMed

Dear Research Medical Center Family,

This is an amazing place and with our renewed focus on people, patient engagement, quality, growth and finance, there’s no doubt we are becoming an even better organization.

The recent results from our 2014 Employee Engagement Survey were positive. We moved up one point from last year and I’m pleased with this. Adapting to new leadership while implementing additional regulatory requirements, heightened patient engagement and quality standards, technology advances and changing job-specific accountabilities, we can all be proud we improved! Next year I think we will do even better. Now it’s time to go to work on what we learned from you. You’ll be hearing more as we implement your suggestions to make Research Medical Center an even better place to work.

We have several new leaders that you’ll see on pages 2 and 3. Welcome!

We’ve earned some great media attention recently for our care. Our “twins born 39 days apart” story went viral and was captured by nearly every local and multiple national media outlets, including Good Morning America, Today.com and People.com. We’re glad babies Carl and David are doing well! I congratulate everyone for your part in taking care of this family. I also want to thank the physicians and staff that helped with the media. Positive media attention is something we have to manage quickly when we have the opportunity. This helps spread the word about our great care and service.

I’m pleased to focus some extra attention on our new inpatient pain consultant, Cheryl Muro, NP. She’s a great addition to our care team. In fact, at a recent leadership retreat in Kansas City, HCA president and CEO, Milton Johnson, spoke about the importance of helping our patients control pain. He asked that we focus on pain management because this greatly impacts our quality of care and our patients’ comfort. Learn more about our new inpatient pain management consultation service on page 3.

I want to extend a big thank you to Dr. Lance Snyder who took time out of his busy day recently to give a presentation to a large group of employees at DST. Connecting with our business community is very important and helps us grow. I heard his arthritis presentation was very well received. Thank you for going the extra mile! Every one of us can do what it takes to help Research Medical Center grow and thrive in the quality and service we deliver to patients. Thank you for your compassion and dedication!

Sincerely,

Jackie DeSouzaPresident and CEO

Good Morning America - June 16, 2014

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Research Medical Center adds Leadership expertiseFran Bieberly joined the Research Medical Center team as our Patient Relations Coordinator (PRC). The Patient Relations Coordinator is responsible for the day-to-day operations of the Patient Services program at Research Medical Center. The PRC is responsible for ensuring all patient concerns, complaints, or grievances receive communication and/or attention in a timely manner and follow-up is handled appropriately for maximum patient satisfaction. The PRC also participates in performance improvement activities including service recovery, proactive assessment of patient concerns, and the training and development of staff. Her professional background includes experience in education, training and development and customer service. Fran truly enjoys getting to know people and hearing what they have to say as everyone has a unique and interesting story to tell. When she is not working, she loves spending time with my family, watching sports on TV, and taking my dog to the dog park.

David Ehler joined our team as Assistant Director of Plant Operations. In addition, David manages the maintenance at the Brookside Campus and several other buildings throughout the HCA system. He also manages the landscape crew that takes care of most of the HCA hospitals in the Kansas City area. David has been employed with HCA for 29 years!

Troy Hoang, MD, MBA, has joined the medical staff at Research Medical Center and Midwest Neurology Associates. Dr. Hoang specializes in the diagnosis and treatment of the myriad nervous system conditions experienced by our patient population, and prides himself on advancing the field of neuroscience through research and exemplary patient care. Furthermore, Dr. Hoang completed additional training in epilepsy and neuromuscular disorders at Georgetown University Hospital and performs EMG, EEG, evoked potentials, and Botox injections. Dr. Hoang is Fellowship-trained in Neurophysiology with emphasis on epilepsy and neuromuscular disorders. He is also an avid triathlete and mountain climber.

Diana Lusso assumed responsibility as the Director of Medical Surgical and Burn Center. Dianna has over 15 years of healthcare experience including five years in staff nursing and eight years in nursing leadership. She first began her career at Research Medical Center in 1999 serving as a registered nurse, charge nurse, clinical manager and interim director of Med Surg. Dianna has been an active participate on numerous Research Medical Center and HCA division level committees. She was recently appointed to serve as the MidAmerica Division Director on the HCA Medical-Surgical Excellence Advisory Board and in 2013, she was recipient of the Research Medical Center Appreciation Award.

Cheryl Muro, ANP-BC, BSN, is an NP with Midwest Pain Management Associates. She collaborates with Dr. Haake and sees inpatient pain consults at Research Medical Center and at the Brookside Clinic on Thursday afternoons. With inpatients Cheryl examines the patient, analyzes their pain-related medication and therapies, and in collaboration with Dr. Haake, makes recommendations regarding safe, evidence-based treatment strategies. Cheryl has been a nurse for over 20 years. She earned her BSN through Michigan State University and recently graduated from UMKC’s adult Nurse Practitioner program.

Research Medical Center Celebrates Two RetireesThank you Fannie Ludwig for nearly 27 years of touching the lives of so many women and families in the Women’s Services Department. You will be missed! And thank you Sylvester Glenn for almost 20 years at Research Medical Center in our Security Department. We won’t have to miss you because rumor has it you will be volunteering in our SPO Gift Shop!

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Inpatient Rehabilitation UnitNational Top Performer Award

Ranked in the top 8% for quality outcomes

Inpatient Pain Consultants

Karl Haake, MDAnesthesiologist/Pain

Management Specialist

Cheryl Muro, NPPain Management

Helping patients control their pain is a very important aspect of the quality of care we provide and in helping our patients be comfortable during their stay.

Dr. Karl Haake and nurse practitioner, Cheryl Muro are our experts for inpatient pain consultation. They will assist in caring for patients with:

• Post-surgical pain • Back pain • Cancer-related pain • Trauma pain • Abdominal pain • Headache • Assistance with opioid conversion chart • Sickle cell crisis • And other pain issues

They may be reached via physician order through MEDITECH. Cheryl is also available to nursing staff who have questions about pain management for their patients. She can be reached via Spectra Link at 9151 between 0800 and 1700.

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Research Medical Center Brookside CampusBrookside Health and Fitness Center

15th Biennial Research Candlelight Ball Proceeds will benefit The Research Foundation programs

The Research Foundation’s 15th Biennial Candlelight Ball will be celebrated on Saturday, November 1, 2014, at the Sheraton Overland Park Hotel. This year, the Ball will be co-chaired by Dr. Scott and Janet Bjerke and Dr. Andrew and Anne Cusser.

The black-tie event is a wonderful opportunity for Research Medical Center and HCA physicians, healthcare professionals, community leaders, businesses and friends in the community to come together for an evening of fellowship and fun, while raising funds to benefit The Research Foundation. The evening includes a cocktail reception, gourmet 5-course dinner and live music. New this year will be the BIG SHOW Dueling Pianos and a “Golden Ticket” fundraiser.

Dr. Scott Bjerke said, “I am thrilled to chair the 2014 Candlelight Ball. The Research Foundation provides numerous health education programs to our community through this event.” “By supporting health education programs in our community we can work together to build a healthier Kansas City. Join us at the Candlelight Ball to help touch lives in our community,” said Janet Bjerke.

Contributions will be used to help support the Foundation’s Harmon Diabetes Center, its ThinkFirst Injury Prevention program for area youth as well as other health education and nursing student scholarship programs.

To purchase tickets or for more information please call 816-276-4218 or go to www.theresearchfoundationkc.org.

The Brookside Health and Fitness Center is an all-inclusive fitness center that is located at 6675 Holmes Rd, Lot B, on the Brookside campus. Anyone in the community is allowed to acquire a membership, including a discounted rate for employees of Research Medical Center and other HCA facilities.

The employee rate is $20 monthly, which can either be automatically withdrawn from checking, or through payroll deductions. The annual membership for employees is $200 if paid all at once. With your membership you will receive access to all classes, both aquatic and aerobic, unlimited use of the fitness facility during our open ours, and use of the pool for water walking or lap swimming. Some of our popular classes include Yoga, Pilates, Zumba and power pump. You will also have access to our free weight area, cardio equipment, circuit weight machines, and a half-court basketball gym, all surrounded by a 1/16 mile walking track.

The fitness center also offers a personal training program. This is an extra fee, but with a yearly membership you receive two free personal training sessions. Our trainers are licensed and hold degrees with 10+ years in the industry, with each session lasting for about 60 min. In addition to personal training, the club also has a licensed massage therapist on staff. Sessions can be 30-60 min. long and by appointment only. Members may bring one guest to try out the club free of charge and we also offer punch cards for those wishing to try out the club.

The health club shares the gym and pool area with the outpatient physical therapy department so there are time restrictions for the pool for those requiring aquatic therapy. There are no time restrictions for the weight room area.

For more information on our class schedule and descriptions of our classes, please visit our website at researchbrookside.com, and for more info on our membership information and membership pricing, please give us a call at 816-276-7123.

Provided by Michael Pineda, Health Club Coordinator

From left: Dr. Michael Farber, Cynthia Randazzo, Dr. Andrew and Anne Cusser, Janet and Dr. Scott Bjerke, Dr. Andrew and Kristin Armstrong, Dr. Maninder Pabla, Dr. Jaswinder Singh, Sonya Jury, Dr. Heather Klepacz and TJ Winders.

Not pictured: Dr. Kyle Coffman, Miriam Farber, Drs. Mike & Nancy Waxman, and Dr. Vic & Jules Zadoo.

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We CaRe eMeRgeNCY DePaRTMeNT

ReSeaRCH MeDICaL CeNTeR MaIN CaMPUS aND ReSeaRCH MeDICaL CeNTeR BROOkSIDe CaMPUS

Research Medical Center Emergency Department is a close knit, dedicated and passionate team dedicated to providing quality care to our surrounding community. We provide high quality, efficient care to any patient that arrives in our department. We are dedicated to providing the highest level of care to all patients in our primary service area. The CARE behavior we excel at is Compassion – We excel at providing the highest level of care while never compromising the care and compassion we show to our patients. Without compassion you cannot accomplish the other letters of our CARE values. The Emergency Department is committed to delivering high quality, compassionate care while maintaining a safe, respectful and non-discriminatory environment for all.

The Brookside Campus Emergency Department (ED) is an 11-bed ED in the heart of Brookside and strives to provide fast, excellent care to the surrounding community. Realizing that a patient’s time is important to them, the Brookside ED is able to boast some of the lowest length of stay times in the Mid America Division. Many staff members live in the area and have a special sense of pride when it comes to caring for members of their community. Brookside staff goes the extra mile when it comes to patient education and strives to make sure that their patients and family members understand the plan of care and are given resources for follow-up and home care. Of the current

staff, Brookside ED is also proud to say that 4 of its employees have been in the Health Midwest/HCA system for over 20 years…. Those employees have a grand total of 105 years of dedication, service, and knowledge that they should be very proud of!

Provided by Robyn Miller, BSN, RN, CEN, Director of Emergency Services and Hilary Kramer, RN, BSN, Brookside Emergency Department Manager

Research Medical Center Participated in an emergency Preparedness Drill on Wednesday, June 18Our emergency preparedness team came together recently to perform a

disaster drill. This was a very effective exercise to practice for a public

health or mass casualty event that could create a sudden influx of critically

ill or injured patients. Pictured here are the drill Incident Commanders,

Cory Mead, MHA, Administrative Fellow, Research Medical Center and

Jamie Robinson, MSN, RN, CEN, Trauma Program Manager and Emer-

gency Preparedness Coordinator, Research Medical Center

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HCa Midwest Health System announces New Partnership with Carroll County Memorial Hospital

AreA’s leAding heAlthcAre providers strengthen high-quAlity, comprehensive And innovAtive services ccmh provides community.

HCA Midwest Health System, the Kansas City region’s leading healthcare provider, announces a new strategic partnership, through a management agreement, with Carroll County Memorial Hospital (CCMH) in Carrollton, Mo., the county’s premier healthcare resource and a critical access hospital.

As the nation’s quality, innovative leader in healthcare, hospitals turn to HCA for expertise and support. The management agreement will allow CCMH unfettered access to HCA Midwest Health System’s robust network of resources, including advanced technology, physician specialists and specialized care, while offering patients and the community continued exceptional care. CCMH will remain locally owned.

With the new partnership, patients will continue to have access to the excellent physicians and services they have come to know and expect through CCMH, but will also have an increased level of care as a result of the additional resources available. When CCMH patients do require a transfer, it will be seamless, with the goal to return the patient back to the community as quickly as possible for post-acute and follow-up care.

Center for the Relief of Pain at Research Medical Center’s Dr. Rosenberg was Interviewed by FOX4

Stephanie Harville lived with the pain of migraines every day for years. Then she turned to a seemingly radical approach, one that is not yet approved. It’s made a radical difference. Harville had tried dozens of medicines and combinations over 16 years. She also tried acupuncture and biofeedback to no avail.

“I was so discouraged that I had given up. I was living. I was going through the motions, but I didn’t have a life,” said Harville. Then a doctor suggested neurostimulation. It’s long been used for severe back pain. “Replacing the pain with a pleasant sensation,” said Dr. William Rosenberg, director of the Center for the Relief of Pain at Research Medical Center.

Dr. Rosenberg implanted the device that sends mild electrical signals to the painful areas. First Harville had a trial run. “I knew immediately,” she said. It was helping. Weeks later, Dr. Rosenberg permanently placed four wires or leads in her head just under the skin. “Here’s the ones above the eyes, and this one is in the back of the head,” he said as he pointed at x-rays.

The wires are connected to the battery that’s implanted in Harville’s chest. She can control the intensity and frequency of stimulation. “If his or her headaches are in different locations at different times, they can control that,” said Dr. Rosenberg.

Harville emphasized that it’s not a cure for her migraines. But she said she’s had an 80 percent reduction in the number and severity of headaches since the procedure 18 months ago. “Today I function and have my life back,” said Harville, who writes a migraine survival blog.

She wants others who don’t benefit from standard migraine treatments to know neurostimulation is an option. But it’s not FDA-approved for migraines yet. Studies are underway to see if it is effective in groups of patients. For now, it’s an off-label use which means most insurers won’t cover it. However, Harville’s did.

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Research Medical Center Participated in the 27th annual amy Thompson Run on May 26th

The amy Thompson run was created in her honor to support Traumatic Brain Injury Research education

Amy Thompson began Halloween night, 1986, similar to many other 23-year-olds. She was pretty, bright, funny with a contagious laugh, a loyal and inclusive friend, accomplished runner, tennis player and pianist. A Chi Omega, she had recently graduated from KU and was thrilled to teach her first class of third graders. The sixth child of 11 in a large and very close family, Amy offered so much potential and desire to improve the world. By 10 p.m. that Halloween night, nearly everything had changed. In the company of three friends, Amy was shot twice in the head in an attempted robbery as she left a neighborhood party.

Against tremendous odds, she survived major surgeries and a six-week coma. For more than three years, Amy fought the battle of living life after a brain injury. She approached each day with perseverance and faith, and her spirit gave hope and inspiration to all. Despite her injuries, Amy did use her short life to complete her mission and improve the world. In the worst of circumstances, she was an example of courage and forgiveness.

Amy died unexpectedly on Christmas night, 1989, at the age of 26. On Memorial Day 1988, Amy’s friends, led by Molly Scanlon, organized the first run. Since then, the Run in Amy’s memory has raised more than $1.5 million to help people with brain injury.

Research Medical Center was Top Fundraising Team at the 2014 Heart and Stroke Walk

Our committed Research Medical Center family performed at the top for the Heart and Stroke Walk recently. Did you know HCA Midwest Health System put together a walk team of 710 walkers and runners? Our division raised $101,657 of which $29,271 was raised by Research Medical Center employees and partners. We raised double the amount of any other organization! Here’s a huge thank you to the team captains and every individual who helped with this effort!

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CanCer CornerLiver and Pancreas Institute of Kansas City

The Liver and Pancreas Institute (LPI) of Kansas City was established in 2006 to improve treatment and aid in the early diagnosis of problems associated with diseases of the liver, pancreas, and biliary tract.

A CoordinAted Center of CAre

In one single location, the LPI provides specialized expertise, advanced treatments and comprehensive care for patients with liver, pancreas and biliary tract diseases and disorders. We deliver care in a coordinated, multidisciplinary fashion that enables us to approach each patient’s health with an overall view.

LPi CLiniCAL CAse ConferenCes The LPI uses a unique blend of communication and teamwork in all aspects of care. Our clinical case conferences provide the forum for our team of specialists – hepatologists, oncologists, radiologists, surgeons, and others – to discuss and collaborate on each patient’s care and treatment. This open communication and collaboration ensures a holistic view of the patient, and will often speed up needed treatment.

the LPi offers:

• Expertise in all liver and pancreatic diseases,

including cancers

• Clinical trials and emerging treatments

• Advanced endoscopic and interventional treatment

• Collaboration with the area’s top liver transplant

programs, and management of all pre- and post-op

care

• Treatment services including surgery, stereotactic

radiosurgery, interventional radiology, oncology and

radiation oncology

• Genetic counseling services

• An experienced, skilled support staff, including a

patient navigator

For more information, visit LiverandPancreasInstitute.com.

The LPI Conference and LPI Multidisciplinary Clinic is a unique way of helping a patient who has been diagnosed with a disease of the liver, pancreas or bile duct. The Conference/Clinic provides:

•ThemultidisciplinaryteamlistenstoalltheinformationattheConference,includingpastresults,anddiscussesthe diagnosis, possible care plans, prognosis and future tests that may need to be performed. •ThepathologistandradiologistpresentslidesandfilmsforreviewbytheteamattheConference. •TimelypatientappointmentsareallcoordinatedattheConferenceandthepatientisseenintheClinicduringthe span of one day by multiple specialists (patient navigator, medical oncologist, radiation oncologist, surgeon, etc.).

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JULY 1: Heart Healthy Fair,

Brookside Campus,

4:00pm - 7:00 pm

JULY 1: 12-Lead ekg Class

Classrooms L & M,

8:00am - 12:30pm

JULY 9: HIPaa & De-escalation

Class, Classrooms J & k,

7:30am - 9:45am

JULY 12: Lead ekg Class,

Classrooms L & M,

8:00am - 12:30pm

JULY 31: Strike Out Stroke™

day with the kansas City Royals,

kauffman Stadium, 7:10pm

aUgUST 18: 25th annual

Research Medical Center golf

Classic, Milburn Country Club,

12:30pm

SePTeMBeR 17: annual

Competency Fair

ReseaRch Medical centeR • keePing you infoRMed with the l atest news • July 2014 9

Healthy Habits UpdatesuPerfood for JuLy – Berries!Summer time is in full swing and that means getting out the grill for some good BBQ with friends and family. Make your spread more nutritious with July’s superfruit – berries. Berries are rich in antioxidants and phytochemicals which may help protect us from the effects of ag-ing, cardiovascular disease, arthritis, high blood pressure, and certain types of cancer. Check out the seasonal wellness table in the cafeteria to find new ways to incorpo-rate berries into your everyday diet and be sure to sample our promotions throughout the month. As always, Eat right and live well!

Provided by Stephany Moore, RD, LD, Clinical Dietitian

U P C O M I N g

Events

Berries are rich in antioxidants and phytochemicals

which may help protect us from the effects of aging,

cardiovascular disease, arthritis, diabetes, high blood

pressure and certain types of cancer.

Mmmm, Berry Good!

Clinical excellence UpdateHIPaa & De-escalation ClassFor Unit Secretaries, Patient Care Technicians, and Staff, this is what you need to know about privacy and de-escalation. Speakers are Liz Tremain (ethics & Compliance Officer, Facility Privacy Official) and Cari allen, RN, MSN (RPC Nurse educator, Infection Control, and employee Health). Don’t miss out!

July 9th at 0730-0945Classrooms J & k2.0 RMC Ces

email [email protected] to register.

annual Competency FairIf you have not yet attended the Competency Fair in 2014, it is mandatory for all nursing, radiology, respiratory, and transport staff hired before December 31st, 2013, to attend on the final date, September 17th, 2014.

Congratulations to our latest graduate Nurse Residency Program graduates!

Pictured are the graduates of Research Medical Center’s 14th Graduate Nurse Residency Program, along with Laura Hyland, the program facilitator. Please help us congratulate them on completing the 12-month program and making the successful transition from student nurse to staff nurse!

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Beware of Criminal Activity at Facilities It has come to our attention that multiple incidents of trespassing and theft through social engineering have occurred recently in our facilities. To protect our patients and our company from a loss of sensitive information, it is imperative that all facilities review and follow the information below.

Protect Your FacilitiesPer standard PES.SA.01, Physical Security Domain Classification, please remember these controls must be in place for restricted areas:• Workforcemembersmustwearbadgesatalltimes.• Theareamustbelockedatalltimesoraccesscontrolledbybadgereaders.• Allindividualaccessinandoutoftherestrictedareamustbetracked.• Analarmmustalertanyaccessbreaches.• Workforcememberphysicalaccessrightsmustbereviewedandvalidatedannually.• Visitoraccessisprohibitedexceptwhenthereisalegitimatebusinessneed.• Visitoraccessinandoutmustbetracked.• Visitorsmustbeescortedatalltimes.• Visitorsmustwearaconspicuousvisitorbadge.• Videosurveillancemustbeinstalled. ItReallyHappens!

Real Example of Social Engineering in one of our FacilitiesIn late May 2014, someone in an AT&T uniform with an alleged AT&T name badge wandered around multiple hospitals and was let into restricted server rooms by non-IT personnel. At one of our own hospitals, this person was left unattended and walked out with new laptops and network switches.

What is social engineering?A type of “confidence trick” that refers to the psychological manipulation of people into performing actions, divulging confidential information, or allowing system access.

Take Action• Educateworkforcemembersonlocalproceduresaboutvendorsandvisitors.• ReferallvendorstoITpersonneltoconfirmaccesstosecured/restrictedserverrooms.ITrepresentativesshouldalwaysvalidate that the vendor’s visit was scheduled. • Callthevendor’scompanyifyouwanttoconfirmtheparticularpersonwhowassenttodothework.• Ensurethatifthevendorislegitimate,he/sheisalwaysescortedbyITstaffwhenenteringrestrictedcomputerrooms.• Askallvendorswearinganamebadgetoshowadriver’slicensewithamatchingname.• Neverleavevendorsaloneinrestrictedcomputerandtelephonerooms.

QuestionsFacility Security Committees (and/or Facility Ethics & Compliance Committees) are the right place to discuss facility-specific risks and to determine the corrective actions required to ensure our patients, workforce members, and facilities are protected.

If you have specific questions about company standards, contact your DISO or Zone FISO.

Volunteers Needed for 25th annual Research golf ClassicVolunteers are needed for the 25th annual Research golf Classic on Monday, august 18 at Milburn Country Club. Proceeds from this years’ golf Classic will support The Research Foundation’s ThinkFirst Injury Prevention Program that provides free assemblies to area schools for grades k-12. Volunteers will receive lunch, a t-shirt and an invitation to the awards reception following the tournament for those who can work all day. If you would like to participate in this event as a volunteer please call The Research Foundation at 816-276-4218 or email Rose at [email protected].

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Habitat for HumanityVolunteers Needed

Research Medical Center has been offered multiple days in which our employees could help build a local home in our community through the help and direction of Habitat for Humanity. Each group consists of 12 volunteers and are asked to volunteer from 8:00am – 3:30pm. Based on the level of interest we can hopefully help out on multiple days. Prospective days for volunteering are as follows:

• August13th, 14th, 21st and 27th • October8th, 9th, 29th and 30th

Through the work of Habitat for Humanity, thousands of low-income families have found new hope in the form of affordable housing. Churches, community groups and others have joined together to successfully tackle a significant social problem - decent housing for all.

Today, Habitat has helped build or repair more than 800,000 houses and served more than 4 million people around the world.

Please respond to [email protected] if you are interested or if you have any questions.

100 Fixes in 100 DaysWith the recent completion of the first 100 Fixes in 100 Days it is with great pleasure to reinstitute this great initiative. Please start collecting more suggestions from your staff. The collection period will take place from 6/11/14 - 7/9/14. We collected over 200 responses from staff the first time around and with great help from Plant Ops, EVS, IT, HR and Lab we were able to complete nearly all of them.

Please send all suggestions to [email protected]. Call Cory Mead, MHA, Administrative Fellow at Research Medical Center with any questions at 816-276-9047.

School Supply DriveIt’s that time of year again! Although school just let out for the summer, it’s already time to shop for school supplies for the fall. We will again be collecting supplies for the kiddos at Rose Brooks. Please collect items by department or unit and deliver items to the main Case Management office on the 7th floor on Friday, July 25th between 3-5pm. This will provide enough time for items to be delivered and handed out to the kids before school begins in August. Working on an awesome prize for the group who collects the most items.

Here are some suggestions of items the kids will need, however all any and all school supplies would be welcome.Scissors, Glue sticks, Rulers, Colored pencils, Markers, Backpacks, Pencils, Crayons, Pens, Thumb/flash drives, Composition notebooks, Supply boxes, Three ring binders, Erasers, Wide ruled paper and Calculators

Thanks to everyone in advance! I know we will be able to start the kids off to a successful year at school. Feel free to contact Gretchen Gosch, LMSW, with any questions at 816-276-6793.

The Transplant Institute at Research Medical Center accepted into United Network for Organ Sharing Program

The Kidney Paired Donation Program through the United Network for Organ Sharing is a pilot program where a database allows transplant centers and organ recovery agencies throughout the United States to search for cases where the donor in each pair is compatible with the recipient in another pair (or multiple pairs). By exchanging the donors, a compatible match for multiple recipients can be found. This allows the recipient to possibly receive a living donor transplant, spend less time on dialysis or maybe even receive a transplant before starting it and hopefully not wait as long for a transplant. As a potential donor, you are given an Independent Donor Advocate who will advocate for and promote your best interest and it can be a rewarding experience as more families are helped by your donation.

The Transplant Institute and Research Medical Center are very excited about joining this great program!

Page 12: July Research Medical Center CARE Newsletter

ReseaRch Medical centeR • a Publication foR staff, Physicians and custoMeRs • July 2014

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Enjoy a fun and safE 4th of july! DO’s Do Not’s• Use fireworks on a hard surface in a clear, open area • Don’t mix fireworks with drinking alcohol• Use fireworks outdoors only DON’T DRINK AND DRIVE• Keep clear of the fireworks • Children should not handle fireworks • Light only one firework item at a time • Don’t attempt to manipulate or relight • Wear safety glasses when lighting fireworks malfunctioning or “DUD” items • Point fireworks away from people, homes and keep away • Never use fireworks as weapons from brush, leaves and flammable substances • Don’t hold fireworks in your hand or have any• Be careful around animals as loud noises can frighten them body part over them while lighting • Soak all fireworks in a bucket of water before throwing • Avoid carrying fireworks in your pocket as them away in the trash can the friction could set them off• Always store fireworks in a cool, dry place • Don’t allow kids to pick up pieces of fireworks after an event as some may still be ignited and can explode at any time Things like firecrackers, rockets and sparklers are very dangerous. Sparklers can reach 1,800 degrees Fahrenheit - hot enough to melt gold!

Children under the age of 5 lack the dexterity to properly hold sparklers and keep them away from their body.

The National Fire Protection Association estimates that local fire departments respond to more than 50,000 fires caused by fireworks each year.

Best advice: Leave the fireworks to the experts and attend public displays!

Brought to you by The Grossman Burn Center at Research Medical Center, an 8-bed unit with full range of acute and reconstructive surgical care as well as psychological counseling for our burn patients and their families and rehabilitaion. We are treating patients who previously would have had to leave the state for care! We are able to treat patients ages 16 and older who are inflicted with any size of burn. All of our burn unit nurses have advanced certifications and are experienced ICU nurses. We continue to work closely with area fire departments, EMS and referring hospital emergency departments. The Grossman Burn Center is a much needed level of specialty care in the region.