July 2002 - June 2003 - North Sydney Council · 2014-01-09 · Annual Report – July 2002 to June...

July 2002 - June 2003

North Sydney Council

INTRODUCTION Attached is North Sydney Council’s Annual Report for 2002/2003. Please note that the State of the Environment Report is a separate Report. Please note also that Section 428 (2) (B) – Performance in terms of Principal Activities – has been prepared to a revised format to more closely reflect Council’s Management Plan. Accordingly, principal activities are described in terms of strategic outcomes, rather than being reported on within the separate divisions of Council. If there are any questions please call:

Sally Williams Communications Manager Phone: (02) 9936 8120 Fax: (02) 9936 8177 [email protected]

Yours faithfully Penny Holloway GENERAL MANAGER

T A B L E O F C O N T E N T S Page

Section 428 (2) (a) Financial Statements …………………………………………… 1-5 Section 428 (2) (b) Performance in Terms of Principal Activities …………………………………………… 6-78 Urban Form ……………………………. 6-14 Transport ………………………………. 15-24 Environmental Management …………… 25-31 Community Services …………………... 32-48 Access and Choice …………………….. 49-54 Participation …………………………… 55-60 Financial Performance ………………… 61-65 Governance ……………………………. 66-71 Organisation …………………………… 72-78 Section 428 (2) (c) Environmental Programs …………………………………………… 79 Section 428 (2) (d) Condition of Public Works …………………………………………… 80-89 Section 428 (2) (e) Legal Proceedings …………………………………………… 90-118 Section 428 (2) (f) Mayoral / Councillor Fees & Expenses …………………………………………… 119 Section 428 (2) (g) Senior Staff Salaries …………………………………………… 120 Section 428 (2) (h) Contracts Awarded Over $100,000 …………………………………………… 121 Section 428 (2) (i) Bushfire Reduction Activities …………………………………………… 122 Section 428 (2) (j) Multicultural Services …………………………………………… 123-125 Section 428 (2) (k) Work Carried Out on Private Land / Subsidies …………………………………………… 126 Section 428 (2) (l) Grants and Donations …………………………………………… 127-129 Section 428 (2) (m) Human Resource Activities …………………………………………… 130-135 Section 428 (2) (n) EEO Management Plan …………………………………………… 136-141 Section 428 (2) (o) External Bodies with Delegated Authority …………………………………………… 142 Section 428 (2) (p) Council Controlled Companies …………………………………………… 143 Section 428 (2) (q) Partnerships, Co-ops or Joint Ventures …………………………………………… 144

Section 428 (2) (r) (I) Access and Equity Activities …………………………………………… 145-153 Section 428 (2) (r) (II) Senior Staff Salary Packages …………………………………………… 154 Section 428 (2) (r) (III) Categorisation of Council Businesses …………………………………………… 155-158 Section 428 (2) (r) (IV) Freedom of Information …………………………………………… 159 Section 428 (2) (s) Rates and Charges Written Off …………………………………………… 160 Appendix A Auditor’s Report

Annual Report – July 2002 to June 2003 Page 1

North Sydney Council PDF Created 02/12/2003

SECTION 428(2)(a) - FINANCIAL STATEMENTS

STATEMENT OF FINANCIAL PERFORMANCE for the year ended 30th June 2003

Budget Actual Actual 2003 2003 2002 $'000 Notes $'000 $'000 EXPENSES FROM ORDINARY ACTIVITIES 19,298 Employee Costs 3 19,987 18,036 14,558 Materials & Contracts 16,722 14,701 11,634 Depreciation & Amortisation 3 9,453 10,466 5,096 Other Expenses 3 5,270 6,284 - Loss from interests in Joint Ventures & Associates 19 72 19 50,586 Total Expenses from Ordinary Activities 51,504 49,506 REVENUES FROM ORDINARY ACTIVITIES 24,565 Rates & Annual Charges 4 24,851 23,708 16,673 User Charges & Fees 4 18,216 16,815 1,082 Investment Revenues 4 2,277 1,622 2,242 Grants & Contributions - Operating 4 2,774 2,798 1,903 Other Revenues 4 4,139 1,582 - Profit from Disposal of Assets 5 105 85

46,465

Revenues from Ordinary Activities before Capital Amounts

52,362

46,610

(4,121) SURPLUS(DEFICIT) FROM ORDINARY ACTIVITIES BEFORE CAPITAL AMOUNTS 858 (2,896) 854 Grants & Contributions – Capital 4 11,293 5,589

(3,267) NET SURPLUS(DEFICIT) ATTRIBUTABLE TO COUNCIL FROM ALL ACTIVITIES $ 12,151 $ 2,693



STATEMENT OF FINANCIAL POSITION as at 30th June 2003

Actual Actual 2003 2002 Notes $'000 $'000 CURRENT ASSETS Cash Assets 6 38,103 32,454 Receivables 7 2,566 2,065 Inventories 8 42 29 Other 8 297 49 TOTAL CURRENT ASSETS 41,008 34,597 NON-CURRENT ASSETS Cash Assets 6 6,322 3,139 Receivables 7 281 112 Property, Plant & Equipment 9 469,921 467,581 Investments accounted for using the equity method 19 148 220 TOTAL NON-CURRENT ASSETS 476,672 471,052 TOTAL ASSETS 517,680 505,649 CURRENT LIABILITIES Payables 10 6,949 7,480 Borrowings 10 80 80 Provisions 10 1,876 1,652 TOTAL CURRENT LIABILITIES 8,905 9,212

NON-CURRENT LIABILITIES Payables 10 1,467 1,239 Borrowings 10 140 220 Provisions 10 4,360 4,321 TOTAL NON CURRENT LIABILITIES 5,967 5,780



Actual Actual 2003 2002 Notes $'000 $'000 TOTAL LIABILITIES 14,872 14,992 NET ASSETS $ 502,808 490,657 EQUITY Accumulated Surplus 502,808 490,657 TOTAL EQUITY $ 502,808 490,657



NOTES TO AND FORMING PART OF THE FINANCIAL STATEMENTS

for the year ended 30th June 2003

FUNCTIONS REVENUES, EXPENSES AND ASSETS HAVE BEEN DIRECTLY ATTRIBUTED TO THE FOLLOWING FUNCTIONS & ACTIVITIES TOTAL REVENUES EXPENSES OPERATING RESULT GRANTS ASSETS HELD ORIGINAL ORIGINAL ORIGINAL INCLUDED (CURRENT & BUDGET ACTUAL ACTUAL BUDGET ACTUAL ACTUAL BUDGET ACTUAL ACTUAL IN REVENUES NON-CURRENT) 2003 2003 2002 2003 2003 2002 2003 2003 2002 2003 2002 2003 2002 $'000 $'000 $'000 $'000 $'000 $'000 $'000 $'000 $'000 $'000 $'000 $'000 $'000 GOVERNANCE - - - 1,711 1,621 (1,711) (1,621) - - - - ADMINISTRATION 667 1,619 877 10,587 6,623 6,951 (9,920) (5,004) (6,074) - - 91,764 58,215 PUBLIC ORDER & SAFETY 1,854 4,053 1,642 2,497 4,343 2,505 (643) (290) (863) - - 797 326 HEALTH 285 665 551 347 108 144 (62) 557 407 - - 165 160 COMMUNITY SERVICES & EDUCATION 599 930 928 1,826 1,975 1,772 (1,227) (1,045) (844) 469 574 1,369 3,085 HOUSING & COMMUNITY AMENITIES 7,317 8,494 7,906 11,241 12,620 11,809 (3,924) (4,126) (3,903) 640 158 40,178 41,870 WATER SUPPLIES - - - - - - - SEWERAGE SERVICES - - - - - - - RECREATION & CULTURE 3,407 12,164 7,169 9,811 10,957 10,088 (6,404) 1,207 (2,919) 196 384 257,780 265,945 FUEL & ENERGY - - - - - - - MINING, MANUFACTURING & CONSTRUCTION 158 245 208 - 2 - 158 243 208 - - - 3 TRANSPORT & COMMUNICATION 7,161 7,769 7,163 10,388 8,889 10,442 (3,227) (1,120) (3,279) 413 202 88,882 106,143 ECONOMIC AFFAIRS 5,444 5,579 5,337 3,889 4,276 4,174 1,555 1,303 1,163 - - 36,745 29,902 TOTALS - FUNCTIONS 26,892 41,518 31,781 50,586 51,504 49,506 (23,694) (9,986) (17,725) 1,718 1,318 517,680 505,649 GENERAL PURPOSE REVENUES 20,427 22,137 20,418 20,427 22,137 20,418 1,385 1,313 TOTALS 47,319 63,655 52,199 50,586 51,504 49,506 (3,267) 12,151 2,693 3,103 2,631 517,680 505,649



Governance Costs relating to Council’s role as a component of democratic government, including elections, meetings and associated activities, area representation, and public disclosure and compliance, together with related administration costs.

Administration

Costs not otherwise attributed to functions.

Public Order & Safety Fire protection, animal control, beach control, enforcement of local government regulations, emergency services, other.

Health Administration and inspection, immunisations, food control, insect & vermin control, noxious plants, health centres, other.

Community Services & Education Administration, family day care, child-care, youth services, other services to families and children, aged and disabled, migrant services, Aboriginal services, other community services, education.

Housing & Community Amenities Housing, town planning, domestic waste management services, other waste management services, street cleaning, other sanitation and garbage, urban stormwater drainage, environmental protection, public cemeteries, public conveniences, other community amenities.

Recreation & Culture

Public libraries, museums, art galleries, community centres, public halls, other cultural services, swimming pools, sporting grounds, parks and gardens, lakes, other sport and recreation.

Mining, Manufacturing & Construction Building controls

Transport & Communication Roads and streets, bridges, footpaths, aerodromes, parking areas, bus shelters and services, water transport, works undertaken for Roads & Transport Authority, street lighting, other.

Economic Affairs Camping areas, caravan parks, tourism and area promotion, industrial development promotion, saleyards and markets, real estate development, commercial nurseries, private works, other business undertakings



SECTION 428(2)(b) - PERFORMANCE IN TERMS OF PRINCIPAL ACTIVITIES Strategy: Urban Form, Area Character & Quality of Design

• To accommodate growth and change in North Sydney in a manner which benefits the community and enhances its urban qualities • To improve the quality of the built environment in North Sydney • To use the desired future character of areas as the basis of urban design planning and implementation

The Strategy is about: • Managing the development of the built environment of North Sydney. • Managing the compliance process to achieve the standards of good design and quality outcomes for the amenity of residents. • Improving the quality of the built environment and public domain in North Sydney • Reflecting community’s expectations and objectives for urban and natural environment. Programs to Achieve the Strategy: • Strategic plans • Urban design framework & land use strategies • Heritage & cultural resources reviews • Community consultations • Community education & information • Policy, plan and program development • Assessment of applications. • Regulatory inspections



• Enforcement • Streetscape Capital Works Program • Public Domain Strategies Current Issues: • State Government policies require Council to accommodate further residential and commercial growth as part of the Metropolitan Strategy • Local community is concerned about the rate and type of growth and change • Residential growth in the North Sydney CBD is eroding the commercial status of the centre • Development is having a negative social impact on the community through loss of community services and reduced quality of community facilities • Loss of contributory items is leading to erosion of some conservation areas • Alterations and additions are still having a negative impact in conservation areas • Development is eroding the quality of North Sydney’s cultural facilities and resources • There is increased workload (Application numbers) due to state of the economy and influence of the new legislation. • There is pressure on staffing resources due to competition for the employment of Planners and Building Surveyors. • The existing streetscapes in the urban shopping centres in the North Sydney Council Area were developed forty to fifty years ago. The look and feel of these

centres needs to be updated if they are to remain competitive and viable. Key Strategic Goals and Action Plans Key Strategic Goals • Accommodate growth and change in North Sydney in a manner which benefits the community, enhances the quality of the urban and natural environment,

maintains a diverse range of urban and natural places, experiences and activities, and fosters a diverse community • Use the desired future character of areas as the basis of urban design planning and implementation • Identify and conserve North Sydney’s heritage and cultural resources, ensuring that these continue to reflect North Sydney’s cultural themes and the layers

of history of North Sydney’s development, and continue to contribute to the diverse community life of North Sydney



• Educate and inform North Sydney’s community on planning, heritage conservation and cultural resources issues • Reflect the community’s expectations and objectives for the urban and natural environment • Improve the quality of urban design • Improve the streetscapes in our retail shopping areas • Provide an application assessment and compliance service in an effective and efficient manner which supports and enhances Council’s urban planning

objectives.



Action Plans: Strategic Goal: Accommodate growth and change in North Sydney in a manner which benefits the community, enhances the quality of the urban

and natural environment, maintains a diverse range of urban and natural places, experiences and activities, and fosters a diverse community

Strategic Goal: Use the desired future character of areas as the basis of urban design planning and implementation

Actions Outcomes Target Responsible Officer Performance Report 01/07/02 to 30/06/03 Complete Urban Design Framework for CBD area which incorporates: - land use strategy - DCP2002 - LEP2001 & Area

Character

• sustainable development • community acceptance of

growth and change • high quality urban and built

environment • a viable business centre • community services &

facilities meet the needs of the community

CBD LEP to be gazetted in 2002/2003

Manager, Strategic Planning

CBD LEP gazetted 28/02/03 and Railway Infrastructure Deed signed by Transport NSW on 27/02/03.

North Sydney Strategy review

A revised and updated North Sydney strategic plan, which includes the concerns & expectations of the community

Review to commence in 2002/2003, to be completed in 2003/2004


Review will occur after the Council elections, now in March 2004.

Monitor implementation & outcomes LEP2001 & DCP2002

• effective plans, policies & programs

• amendments as required

2002-2004 Manager, Strategic Planning

Amendments to LEP2001 with PlanningNSW awaiting gazettal. Amendment to DCP 2002 adopted May 2003..

Undertake Boarding House Review

Establish the number of boarding house beds in North Sydney. Boarding house beds retained.

Completed in 2003-2004


Review to be undertaken late 2003.



Actions Outcomes Target Responsible Officer Performance Report 01/07/02 to 30/06/03 Undertake Foreshore Building Review

Foreshores protected and conserved.

Relevant alignment identified surveyed and established by 2003-2004


Discussion paper prepared March 2003 with recommendations – awaiting aerial photos.

Strategic Goal: Identify and conserve North Sydney’s heritage and cultural resources, ensuring that these continue to reflect North Sydney’s

cultural themes and the layers of history of North Sydney’s development, and continue to contribute to the diverse community life of North Sydney

Actions Outcomes Target Responsible Officer Performance Report 01/07/02 to 30/06/03

Prepare archaeological zone map

Archaeological resources are identified, protected & documented

Map to be completed in 2004


No activity in this period – no funding available. Likely to be moved to 2004/2005.

Identify heritage mainstreet programs

Heritage public domains are recognised & conserved


No activity in this period – no funding available. Will be reconsidered in 2003/2004 budget.

Review contributory items A revised list of items which contribute to conservation areas and provide a consistent approach with other Local Government areas

Review to be under-taken 2003-2004


Brief for review prepared. Review of other LGAs underway. Seminar on revised Heritage Office Guidelines attended. Advertised for contract position July 2003.

Strategic Goal: Educate and inform North Sydney’s community on planning, heritage conservation and cultural resources issues

Action Outcomes Target Responsible Officer Performance Report 01/07/02 to 30/06/03 Hold a series of planning seminars & public meetings

Community is aware of the policy & legislative constraints to planning in North Sydney

At least one seminar held in 2002


Public seminar on NSDCP 2002 held in May 2002. Public briefing on North Sydney Centre LEP held in late 2002.



Strategic Goal: Reflect the community’s expectations and objectives in the urban and natural environment

Actions Outcomes Target Responsible Officer Performance Report 01/07/02 to 30/06/03 Monitor implementation of LEP 2001 and DCP 2002

Community satisfaction with planning outcomes

Community feedback sought in 2003-2004


Development figures being monitored throughout 2002/2003. Report on figures July 2003.

Consultation on North Sydney strategy review

Community attitudes & expectations are reflected in plans & strategies

Consultation process completed in 2003-2004


Feedback on minor DLEPs and North Sydney Centre DLEP generally positive.

Establish a framework to facilitate the removal of graffiti from private property

Removal of graffiti from private property

Report to Council January 2003

Manager, Executive Services

Private Property sites identified and approved by Council. Legal contract complete. Approaches to property owners to be made by Director Community & Library Services & Manager Exec. Services to approve access to properties for graffiti removal purposes.

Strategic Goal: Provide application and assessment and compliance services in an efficient and effective manner

Actions Outcomes Target Responsible Officer Performance Report 01/07/02 to 30/06/03 Improve management of application and assessment process

Timely development approvals that improve the built environment

65 day processing time (delegated), 110 day processing time (Council)

Manager, Development Services

60 day (delegated) processing time 78.4 day (Council) processing time Note: Period 01/01/03- 30/06/03 - 49 day delegated - 76 day Council

Implement new building regulatory regime

Efficient and effective enforcement of environmental and building activities

Inspections of work in progress within 3 days of request

Manager, Development Services

Inspections undertaken within 3 days of request.



Strategic Goal: Improve the quality of urban design achieved under the existing development control policies, procedures and administration, including the quality achieved by Council’s own projects


Achieve equitable allocation of funding for streetscape projects

Funding for streetscape projects equitably spread across Council and the local business and property owners Any “Special rate” will only be applied to the subject area and will not reduce the “normal” capital works funding

Undertake annual review of the guidelines for funding streetscape works to ensure that the guidelines reflect Council’s current revenue and expenditure policy.

Manager, Special Projects (Capital)

• Mainstreet funding for Crows Nest ongoing • Minister refused Mainstreet funding for Neutral

Bay, but may permit next year. • Capital works funding program discussed on a

regular basis with each of the streetscape committees.

• Young Street/Military Rd, Neutral Bay streetscape upgrade Stage 1 commenced June 2003 (incl RTA funding).

Involve the community in assessing the urban design quality of Council’s streetscape projects

Streetscape projects are of the highest possible design standard and have the acceptance of the local community

Facilitate the ongoing streetscape meetings. Co-ordinate the design of approximately 3 projects each year over the next three years – 2002/2004

Manager, Special Projects (Capital)

All projects have been discussed at streetscape committee meetings on a monthly basis. Projects currently under design/planning: • Young St, Neutral Bay. • Miller & Abbott Sts, and Stage 2 Cammeraygal

Place (Raleigh St Plaza) Cammeray. • Burlington St & Alexander St Stage 2, Crows

Nest. • Laneways lighting study commenced June 2003. • Next stage Kirribilli Streetscape in preparation

for Public Exhibition (in Aug-Sept 2003). • Greenpark Village, Cammeray (concept design).

Complete North Sydney CBD Public Domain Study. Review Section 94 Plan. Design projects identified through Public Domain Study

Improvement of public domain to reflect importance of commercial centres of St Leonards and North Sydney CBD.

Public Domain Study completed. Section 94 Plan reviewed in 2002/2003


• Public Domain Concept Plan for North Sydney Centre completed and being prepared for presentation to Council.

• Final St Leonards public domain strategy submitted by consultants June 2003. S94 Plan for St Leonards implemented from 17/10/02

• S94 for NSC implemented from March 2003.



Actions Outcomes Target Responsible Officer Performance Report 01/07/02 to 30/06/03 Establish an Urban Design panel

Feed back into DA (major), public infrastructure, capital works and policy

First meeting of Panel in 2002/2003


Panel met approximately 6 weekly and on demand. Feedback on 3 major commercial DAs and public domain concept for North Sydney Centre.



Performance Measures: • Dwelling increase of 300 per year and population increase of 500 per year • Range of dwelling types and commercial premises, diversity of activities (measured from census and DA statistics • No heritage or contributory items are demolished • Number of consents for restoration and conservation of heritage items and contributory items is increased on previous year • Conservation areas remain intact (measured by number of demolitions and restorations of heritage and contributory items) • 75% or better community acceptance of plans (gauged at public meetings and through submissions) • Community satisfaction with urban & natural environment, sense of identity & place (through surveys); 75% of respondents satisfied • Development Application processing time for delegated = 65 days. • Development Application processing time for Council = 110 days. • Actioning of unauthorised uses = 3 days • Inspection programme = 3 days • The programmed streetscape projects are completed within the required financial year • Urban Design Panel established. Milestones • Area Character Studies completed • LEP 2001 completed (outside North Sydney Centre) • DCP 2002 completed • Streetscape projects completed in Crows Nest and Cremorne • CBD LEP gazetted 28 February 2003

• Food shop inspection program complete.



Strategy: Transport

To reduce impacts of the motor car on North Sydney, created both externally and internally

The Strategy is about: • Reducing the impacts of the motor car on North Sydney, created both externally and internally. • Encouraging a reduction in the number of private car trips, both within and through North Sydney • Achieving a reduction in traffic generation from development • Achieving greater use of public transport • Achieving less space devoted to private motor car • Improving the pedestrian and cycling environment and linkages and encouraging an increase in pedestrian and cycling trips • Improving neighbourhood amenity through managing on-street parking Programs to Achieve the Strategy: • Traffic Planning and Management • Traffic Facilities Capital Works Program • Transport plans including; transport and traffic studies, transport and traffic strategies • Pedestrian Strategies, Pedestrian Network Action Plans • Cycling network and action plans. • Parking enforcement



Current Issues: • The local North Sydney community has consistently identified the negative impact of the motor car as a persistent issue. In general terms the community is

becoming less tolerant of the impacts from motor vehicles. • The new Local Environment Plan allows for increases in the residential and commercial populations. These population increases coupled with an increase in

the usage from the existing residents are causing a noticeable growth in traffic and demand for parking. • In general terms North Sydney Council Area is well serviced by public transport, however at some locations the capacity of the existing infrastructure is near

or at capacity. These impediments to the growth of public transport will need to be identified and addressed. • Regional through traffic continues to affect North Sydney • Adverse environmental, amenity, access and urban design impacts of heavy traffic and congested on-street parking



Key Strategic Goals and Action Plans Key Strategic Goals • To decrease the percentage of commuters travelling to or through North Sydney by private motor cars • To reduce the impact of the use of the motor car in North Sydney • To reduce the need to use the motor car to move around North Sydney • To protect the amenity of neighbourhoods by discouraging commuter parking and ensuring on-street parking is available for residents and visitors • To administer the Community Transport Contract



Action Plans: Strategic Goal: Decrease the percentage of commuters travelling to or through North Sydney by private motor cars

Actions Outcomes Target Responsible Officer Performance Report 01/07/02 to 30/06/03 Use pricing mechanisms to discourage commuter car parking in areas of North Sydney served by public transport

Reduce the demand for parking so as to ensure that demand and supply are matched and the available parking resource meets the local needs.

Complete a review of the charges on Council’s parking meters and parking stations. Adjust the fees and duration of parking to achieve the desirable occupancy rates. This review to be completed by August 2002

Traffic Planner Tender finalised for replacement of parking meters December-March.

Discourage commuters using North Sydney as a place to park to then catch public transport

The parking resources allocated to commuters does not have a detrimental impact on the local community

Undertake parking surveys. Where appropriate initiate residential amenity parking schemes. One scheme to be completed each year over the next three years.

Traffic Engineer There is an ongoing review of the impact of commuter parking on resident’s amenity and parking requirements in response to resident’s requests. This involves investigations and reporting to the Traffic Committee and will ultimately result in the implementation of parking controls to manage the impacts of commuter parking. Surveys into residential parking schemes were conducted in Narraweena St, Elamang/Peel St, Dumbarton St, Short St, Lord St, Spruson St. Hayberry St, Emmett St, Park Ave and Oak St, Sinclair St, Riley St, Blues Point Rd, Wallaringa Ave, Ernest St, Langley Ave, West St and Young St.

Establish mechanism for upgrading North Sydney Station

Funding mechanism for station upgrade determined

Funding for North Sydney Stations starts to accrue in 2002/2003

Director, Planning & Development Services

CBD LEP gazetted 28/02/03. Deeds signed with Transport NSW 27/02/03. Three deeds signed with developers agreeing to pay the Railway Contributions.



Strategic Goal: To reduce the impact of the use of the motor car in North Sydney

Actions Outcomes Target Responsible Officer Performance Report 01/07/02 to 30/06/03 Review and continue to implement the North Sydney Traffic Strategy

The installed devices reduce the adverse impacts on the motor car.

Complete the annual review of the North Sydney Traffic Strategy. Develop appropriate Capital Works Program and implement it 2001/2002

Traffic Engineer The North Sydney Traffic Strategy was reviewed and reported to Council. A program of works was developed in consultation with the Precincts. The programmed works were reported to and approved by Council in August 2002. The implementation phase involving preparation of plans, community consultation and referral to the Traffic Committee and Council was fully completed. 15 of the 17 projects have been constructed with 2 projects carried over to 2003/2004 Works Program due to funding and road widening constraints.

Review the use of traffic signs and physical traffic management devices to improve the design quality of the streets and incorporate findings into the urban design policies and programs

There is a constant improvement in the quality and effectiveness of traffic management devices

Complete annual review of the specifications for these devices. Revised specifications to be incorporated into Council’s Infrastructure Specification 2001/2002

Traffic Engineer Review of traffic devices and signage completed in conjunction with review of Council’s Engineering Infrastructure Specifications. Ongoing review of traffic management devices to ensure compatibility with streetscape and traffic environment. Where possible, landscaping has been included in the design of devices to enhance/suit the landscape.




Review the operations of the residential parking scheme. Where necessary, adjust the price of “second sticker” to stabilise demand. Improve information available to local residents.

A reduction in the rates of car ownership occurs in the Council Area.

Complete a review of the operation and effectiveness of the residential parking schemes. Revise the operational parameters of the schemes to achieve objectives and implement the changes. Undertake these reviews biannually.

Traffic Engineer The Resident Parking Permit Scheme and Policy have been reviewed. The new policy includes price increase for a second permit and temporary permits in line with the action plan. The review also covered operation and eligibility criteria and the establishment of a review panel. Review panel has met on a number of occasions to review applications. Amendments have been made to the Policy regarding limitations and transportability of “existing use rights”. Further amendments were recently made increasing the entitlements for town houses and duplexes.

Research and evaluate the environmental impacts of the Lane Cove Tunnel project and devise and lobby the State Government to implement appropriate mitigation strategies.

The Lane Cove Tunnel Project has no substantial negative impacts on the North Sydney Council Area

Program is dependent on timing of the tunnel project

Traffic Engineer Reviewed and made submission on the EIS to the Lane Cove Tunnel focussing on the impacts to the North Sydney Council Area particularly in respect to the Military Rd/Falcon St residential island, provision of pedestrian/bicycle facilities and travel demand measures.



Strategic Goal: Reduce the need to use the motor car to move around North Sydney

Actions Outcomes Target Responsible Officer Performance Report 01/07/02 to 30/06/03 Prepare and implement a plan to ensure a safe, convenient and pleasant cycling environment in order to move around North Sydney including secure bike storage at centres and public transport stops

Improved facilities leads to increase use of cycling as a means of transport

Undertake annual review of bicycle facilities program and implement the program. This process to occur annually

Traffic Engineer The North Sydney Bicycle Plan has been reviewed. This plan identifies new bicycle routes and bike storage areas at transport nodes and other areas. The review report was considered by Council on 05/05/03. The Plan has been on public exhibition for community comment. The final plan will incorporate suggested changes/improvements where appropriate. A new bicycle route has been installed along Bay Road from Pacific Highway to Balls Head Reserve. Works undertaken in Grafton Road near Fall Street to improve access and safety for cyclists.

Prepare and implement a plan to ensure a safe, convenient and pleasant walking

Improved facilities leads to increase use of walking as a means of transport

Review “North Sydney Pedestrian Study” and formulate an implementation program. This process to occur annually

Traffic Engineer A Pedestrian Steering Committee has been established to assist in the implementation of the North Sydney Pedestrian Amenity Study. A program of pedestrian facilities was prepared and implemented e.g. Miller St pedestrian signals, Bydown St wombat crossing, Bent St footpath, Development of Pedestrian Strategies Plan. A Draft Pedestrian Strategic Plan has been prepared in consultation with the Steering Committee. The actions in this Plan will be progressively implemented. A Pedestrian Facilities Audit has been undertaken and recommended works will be included in the next financial year for Council’s consideration.



Strategic Goal: To reduce the impact of the motor car on North Sydney

Actions Outcomes Target Responsible Officer Performance Report 01/07/02 to 30/06/03 Implement Transport study actions in relation to development

Growth accommodated without increase in traffic

2002-2003 • actions

incorporated into comprehensive North Sydney Centre LEPs and Public Domain Strategies for North Sydney Centre and St Leonards


Fundamentally completed with gazettal of CBD LEP on 28/02/03.

Implement Pedestrian Study action

Reduced use of motor car, increase in pedestrian movement

2002-2003 • pedestrian sub-

committee implementation program 2003

Manager, Strategic Planning Traffic Engineer

Comments on Strategic Plan prepared by consultants March 2003.

Review of integration of public transport network

Public Transport Strategic Plan


No activity this quarter.

Develop Public Access Guide

Improved information about access through alternative means of transport

• Business card maps

• Brochures • Website by 2002-2003


Staff survey undertaken April 2003.Customer Survey May 2003. Access guide to be published August 2003.



Strategic Goal: To protect the amenity of neighbourhoods by discouraging commuter parking and ensuring on-street parking is available for residents and visitors


Manage on–street parking for the community

Amenity of residential neighbourhoods is preserved

Reduction in complaints from residents in 2003 over 2002 Increased revenue from parking meters due to improved turnover of vehicles

Manager, Ranger Services

Council receives an average of two requests per day for assistance with parking issues. Parking meter revenue has increased 11.74% over the same period last year.

Effectively manage the transfer and integration of Parking Patrol Officers from the NSW Police Force

Effective regulation of on-street parking

Parking Services Officers integrated into Council’s organisation Improved level of satisfaction with parking management

Manager, Ranger Services

Transfer of Parking Services Officers (PSOs) took place on 22 July 2002. Ten staff transferred from the NSW Police. Council has recruited an additional six staff and has restructured the department to improve productivity across the Ranger and Parking Services areas.

Strategic Goal: To administer the Community Transport Contract

Actions Outcomes Target Responsible Officer Performance Report 01/07/02 to 30/06/03 Provide and maintain buses for the local Community Transport Organisation

Reliable, accessible vehicles supporting the transport disadvantaged.

Schedule of bus trips maintained.

Manager, Community Development

• All scheduled trips carried out • Strategic Plan 2003-5 complete • Accreditation complete • Contract review completed • Destinations and timetables for schedule one

reviewed (3 deleted; 2 added) Development of Easy Rider Bus Service

Flexible transport service provision

Full bus on 2 out of 2 trips

Aged and Disability Worker

11 destinations reached each Thursday, six trips a day. Two thirds to full capacity. Waiting list.



Performance Measures • Decrease in the percentage of motor car trips by commuters to and from North Sydney year to year; • Change in modal split to greater use of public transport and walking; 80% public transport /walking and 20% private car use • Reduced space devoted to private car on roads and in development on previous year (measured through DA consents and devoted bus lanes etc) • Increased or maintained number of trips as reported by Lower North Shore Community Transport. Milestones • Stage Seven of the North Sydney Traffic Strategy implemented • Land use strategy in draft form • Transport and Traffic Study completed • Pedestrian Network Study completed • Community Transport contract renewed. • CBD LEP gazetted.



Strategy: Environmental Management

To manage the environment of North Sydney in a way that enhances its quality and adds to the enjoyment of present and future communities.

The Strategy is about:

• The protection and enhancement of the natural environment and public health standard of North Sydney through constant education, monitoring, investigation and enforcement.

• Providing an ecologically sustainable waste management system that minimises the consumption of natural resources and the final disposal of waste by encouraging the avoidance of waste and the re-use and recycling of waste.

• Managing the bushland environment of North Sydney in a way that enhances its quality, and adds to the enjoyment of present and future generations. Programs to Achieve the Strategy:

• The Environmental Levy Program

• The current volume based garbage charge system (user pays) where the standard service is the weekly domestic collection of a 56 litre garbage bin

• A weekly recycling collection service to over 33,000 households

• A greenwaste collection service to over 1130 households on a fortnightly basis

• A scrap metal and general household cleanup service to over 500 households on a fortnightly basis

• A Waste Education Strategy to spread effective waste avoidance messages to the local community

• The Middle Harbour and Port Jackson bushland rehabilitation plans

• Open Space Management



Current Issues:

• The impact of development on the surrounding environment needs to be managed. This might include soil and sediment control on building sites, environmental audits on businesses and active enforcement of the pollution laws.

• A high level of environmental responsibility within the community must be developed.

• Active community involvement is to be encouraged in the environmental initiatives commenced by Council under the framework of the Environmental Levy Program.

• An increased recycling participation rate is required in the commercial sector

• Incentives to reduce waste to landfill will include increasing waste disposal costs

• Better management is needed by real estate and strata managers to address problems with recycling and dumped rubbish in multi unit residential dwellings

• The level of community awareness and participation in bushland management needs to be increased

• Aboriginal heritage sites require effective management to ensure their preservation.



Key Strategic Goals and Action Plans Key Strategic Goals • Achieve high quality Environmental Management • Enhance the conservation of local native flora and fauna and actively manage the rehabilitation of bushland sites • Develop the mechanisms required for effective management of Aboriginal heritage sites • Increase the level of community awareness and participation in bushland management



Action Plans: Strategic Goal: Achieve high quality Environmental Management

Actions Outcomes Target Responsible Officer Performance Report 01/07/02 to 30/06/03 Implement the next stage of the Environmental Levy program

Catchment and natural bushland areas are rehabilitated and protected

Year 3 actions are completed by June 2003

Manager Environmental Services

Completion of year 3 actions on schedule Year 3 actions completed according to schedule

Review current Environmental Management Plan (EMP) and develop new plan

Contemporary strategic ESD matrix A series of environmental actions identified to address environmental issues

Review of Environmental Management Plan completed by 2002/2003


Review underway and will be completed by mid March. Sustainability strategy to be completed by October 2003.

Develop and implement an Environmental Management System (EMS) for Council operations

Council’s own business operations are conducted in a sustainable manner

EMS for North Sydney Pool completed by June 2003


EMS underway for North Sydney Olympic Pool and numerous other Council operations

Develop Environmental Induction Program

Employee Awareness and Education on environmental sustainability

Program implemented 2002/2003


Program developed and is being implemented across Council.




Implement new waste management contract: • Decrease the amount of

waste going to landfill (use 60% reduction as guideline)

• Maintain and/or increase the amount of domestic recyclables collected

Residential community maximising their efforts for recycling being collected and minimising the amount of waste going to landfill

Reduce waste going to landfill from 18363 tonnes (1990 figures) to 9433 tonnes by June 2003 Maintain and/or increase current figure of 8400 tonnes of recyclables collected by June 2003


• 2542 tonnes of waste 1/4/03 – 30/06/03 • 2082 tonnes of recycling 1/4/03 – 30/06/03 Total: 10,395 waste, 8441 recyclables – total for financial year

Implement Food Shop Inspection Program

Safe and healthy food premises

All food shops inspected at least once each year

Manager Development Services

552 food shops representing 100% of food shops in council area inspected.

Implement Cooling Tower Program

Safe and healthy systems

All towers certified annually

Manager Development Services

Compliance with target achieved.



Strategic Goal: Enhance the conservation of local native flora and fauna and actively manage the impacts and rehabilitation of bushland sites.

Actions Outcomes Target Responsible Officer Performance Report 01/07/02 to 30/06/03 Implement the Port Jackson and Middle Harbour Bushland Rehabilitation plans.

Enhancement and protection of bushland areas

Walking tracks located at Balls Head, Forsythe Reserve and Oyster Cove upgraded and completed by June 2003

Bushland Management Coordinator

Tracks completed

Develop educational material for responsible pet ownership.

Fauna and flora habitat protected

Brochures completed and distributed by June 2003

Bushland Management Coordinator

Brochures completed and have been distributed.

Strategic Goal: Develop the mechanisms required for effective management of Aboriginal heritage sites.

Actions Outcomes Target Responsible Officer Performance Report 01/07/02 to 30/06/03 Implement the recommendations of the Aboriginal sites heritage study In 2002: • Community education • Site monitoring &

management

Increased community awareness and implemented procedures and practices help ensure the protection of Aboriginal sites within North Sydney

An effective community awareness/education program is implemented within the financial year that includes a minimum of fifteen community activities All identified sites are monitored at least twice during the year to identify potential impacts of degradation and provide recommendations for effective preservation

Aboriginal Heritage Manager

Recommendations of the Aboriginal Sites Heritage Study have been effectively implemented throughout the review period.



Performance Measures • All food shops and hairdressers inspected at least once (over 720 in total) per year. • All cooling towers certified annually.

• Reduction in amount of domestic garbage to landfill per resident from 369kg/ca/yr to 170 kg/ca/yr based on 33350 services at an average household size of 1.7.

• Maintain and/or increase the current amount of recycling per resident at 150kg/ca/yr based on 33350 services at an average household size of 1.7.

• State of the Environment Report completed on time and within budget. • Bushland rehabilitation plans completed and effectively implemented • Aboriginal Heritage Sites Plan of Management effectively implemented Milestones

• Year 2 of the Environmental Levy Program completed.

• Waste reduction and procurement plan adopted by Council

• Contractors for the new waste and recycling service at North Sydney have been appointed and are operational.

• An Aboriginal Heritage Manager engaged in partnership with Lane Cove, Willoughby and Warringah Councils



Strategy: Community Services and Facilities

To encourage a diversity of cultural and recreational activities and community services for North Sydney residents, workers and students and to ensure the efficient and appropriate use of relevant venues, services and facilities.

The Strategy is about �� Working with the local community to identify and respond to social and cultural needs. �� Improving services and facilities which support and enhance the quality of life for people living, working and studying in North Sydney. �� Coordinating services and events. �� Strengthening and supporting networks of residents and organisations. �� Providing a diverse and accessible information service; �� Providing safe, healthy and efficient recreational facilities. Programs to Achieve the Strategy �� Community Development �� Children’s Services �� Arts and Recreation �� Library Services �� Historical Services �� Customer Service Centre/Call Centre �� Olympic Pool Management �� North Sydney Oval Function Centre



Current Issues �� Partnerships with other government and community organisations. �� Impact of information technology and services. �� Integration of social, cultural, physical and regional planning. �� Ageing population. �� Mental and physical health of young people. �� A need exists to retain a major commercial tenant at North Sydney Oval to ensure the facility remains economically viable. �� An ageing library and historical services building.



Key Strategic Goals and Action Plans Key Strategic Goals

• Develop community/social plans. • Undertake cultural development activities and provide a program of cultural events. • Operate and support affordable child care. • Provide a youth centre and associated services. • Support a range of services for older people, people with disabilities, families with children and women. • Support a network of community centres. • Preserve and promote community museums and historical infrastructure. • Develop library and historical collections, historical interpretations and analysis. • Improve community access to information technology and community information. • Develop the library as a ‘town square’. • Provide high quality customer services which are customer driven and performance based. • Develop service guarantees. • Establish North Sydney Olympic Pool as a premier aquatic/gymnasium facility • Promote and manage North Sydney Oval and the Function Centre to maximise usage, community benefit and revenue. • Establish the North Sydney Indoor Sports Centre as a premier indoor sports complex within Sydney



Action Plans: Strategic Goal: Develop community/social plans. Actions Outcomes Target Responsible Officer Performance Report 01/07/02 to 30/06/03 Work with community and government organisations to: update community/ social plans in a staggered cycle; develop co-ordinated approaches to planning.

Improved services for residents through coordinated approaches to local and regional human services.

Year 3 implementation of Action Plans for original 4 plans; Year 2 for “Ethnic and “Cultural Diversity” and Year 1 for “Women”

Manager Community Development. Youth Development Worker. Community Worker Age/Disability.

All plans worked on including; Relationships Australia expanded programs NorthAIDS accommodation negotiated 2 Community Noticeboards runs Aboriginal Community Development Worker supported & new auspicing agreement drafted Aboriginal Action Plan reviewed Interagency supported – N.S.C. Convenor 2001 Census data published Census explorer software researched Aged Services in North Sydney Survey completed Women’s Plan commenced: literature review completed; steering committee formed; consultations held, final draft completed.



Strategic Goal: Support a range of services for older people, people with disabilities, families, children and women.

Actions Outcomes Target Responsible Officer Performance Report 01/07/02 to 30/06/03 Participate in: ��HACC Planning in the

Northern Sydney Region �� Support unfunded seniors

groups �� Support “Good

Beginnings” Older Women’s Network

��Continue implementation of Greenway Housing Study

Community development activities expanded and resourced. Improved service co-ordination and options for service delivery. Families supported before crisis

��New services attracted to area or existing services opened or maintained

��Centre numbers maintained. New programs supported.

��Volunteers recruited by July 2003

��Donation tied to Greenway Project

�� Study’s recommendation complete

Community Worker Aged/Disability. Community Development Officer.

��HACC forum supported – brochure produced in audio format

��Neutral Bay Senior Citizens supported (computer classes Mondays & Thursdays)

��Donations program complete, encompassing all population groups

�� Support provided to tenants at two Dept Housing properties

��Board members of Lower North Shore Community Transport and Community Housing Lower North Shore

��Gardening project completed at Greenway (streets Alive)

��Community Information service (3 days/wk commenced) at Greenway with tenants union

��Greenway History project 1st draft complete ��Good Beginnings funded through Clubs Grants

Committee and Council Donations ��Administrative support for Clubs Grants

Committee ��HACC standards audit gave Council 20 out of

20 for this service Implement Stage One of Community Safety Plan

Improved safety in North Sydney

Stage One completed by June 2003

Community Development Officer

PACT meetings held. Liquor Accord, Road Safety and Planet X programs in operation; local North Sydney Committee formed. Safety audit of Mount St complete. School principals committee formed.



Strategic Goal: Provide a youth centre and associated services.

Actions Outcomes Target Responsible Officer Performance Report 01/07/02 to 30/06/03 Co-ordinate activities at Planet X Youth Centre.

Increased resources for young people and increased participation of young people in a wider range of community activities.

Centre operating for 5 sessions per week 3 year program developed by Dec 2002

Youth Development Officer.

Centre in operation throughout advertised opening hours. Attendance average 40 per day (max 80); Programs include fashion show; Mosman/North Sydney football competition (including Police); job search; court support, family mediation, claymaking, pool competition, jewellery. Excursions to art exhibitions, the beach and BBQs. Recycled paper making, cooking classes. Homework assistance; tutor a “young person at risk”. Dark Room set up in consultation with Child and Adolescent Psychiatry Unit. Anger Management Workshop Three young males in apprenticeship placements Youth Advisory Committee meets monthly (9 girls, 6 boys, 4 NESB); Advisory Committee reformed with representation from DoCS and community representatives Australia Post Mural completed 5 enrolled in TAFE outreach courses Safe Sex tour Manly Sexual Health Centre; Drugs and Young People day Successful Mural Art for Eminem movie promotion Shoreshocked 2003 completed Planning for ‘sex and consent’ video project ‘Feel Good’ night presented by Body Shop Phoenix House site visit. Instrumental in set up of PCYC Learning Centre



Strategic Goal: Operate and support affordable child care.

Actions Outcomes Target Responsible Officer Performance Report 01/07/02 to 30/06/03 Operate Family Day Care & Vacation Care services.

A safe environment for children. Affordable child care

Industry standards met or exceeded. Minimum 70 Family Day Care places. 4 Vacation Care programs per year.

Family Day Care Co-ordinator. OOSH Child Care Co-ordinator.

231 children from 192 families in July program; 220 children from 199 families in October program; 268 children from 184 families in January program. 270 children from 184 families in April 112 EFT children in Family Day Care for this quarter (16 carers)

Support local child care services for 0-12 year olds.

Affordable child care Guthrie Centre operational: 15 additional spaces.

Community Development Manager

��Greenwood Child Care Centre resourced ��Kelly’s Place Child Care Centre supported ��Child licensed fences at Forsyth Park and

Kendal Community Centres installed ��Guthrie Child Care Centre in first full year of

operation ��Bathroom upgrades completed at KU Preschool

and Nanyima After School Care at Kendal Community Centre

�� Shade completed at McMahon Point occasional care

Provide a program for children’s Week

Promotion of Children’s services in North Sydney

Children’s Week Program achieved

Children’s Services Officers

Full program complete. Attendance estimated at 1000 over the day.



Strategic Goal: Support a network of community centres.

Actions Outcomes Target Responsible Officer Performance Report 01/07/02 to 30/06/03 Produce Community Centre Management Plans.

More effective use of community assets.

5 plans annually reviewed.

Director Community & Library Services.

�� Strategic plans for North Sydney Community Centre, and Primrose Park Arts and craft centre received. Kirribilli Neighbourhood Centre commenced strategic review

��Working group on redevelopment of Kirribilli Neighbourhood Centre and North Sydney Community Centre commenced

��Management Plans for 4 centres reviewed for Council report – adopted – May 2003

�� Section 94 plan for redevelopment of centres produced

�� Playground upgrade North Sydney Community centre

��Kirribilli ex Servicemen’s Bowling Club part converted to Community Centre

Work with Community Centres on common community development activities

More effective use of community assets.

Quarterly joint meetings


�� Planning for Carnivale (3 centres) ��North Sydney Friends of Asylum seekers and

Refugees supported: $5000 distributed �� Information Day for Japanese community

Crows Nest Centre ��Library support collection upgraded ($2000) ��Aged services at Crows Nest Centre supported

(home visits) ��Computer Pals at Neutral Bay supported



Strategic Goal: Undertake cultural development activities and provide a program of cultural events.

Actions Outcomes Target Responsible Officer Performance Report 01/07/02 to 30/06/03 Organise regular and one-off public cultural events. Annual events in Jan, March, April, July, Sept (x3), Oct, Nov

Cultural assets protected.

Attendance at cultural & recreational events maintained at 1999/2000 levels

Co-ordinator Arts & Recreation. Council Historian. Recreation Officer.

�� 10th Anniversary North Sydney Art Prize over 150 entries; 11th North Sydney Art Prize (151 entries)

��Art exhibition lighting system installation in Hutley Hall complete

��Australia Day – community awards nominations

�� Planning for Carols by Candlelight 2003 ��Young Dramatists; page to stage October

performances sold out. Planning for 2003 commenced.

��Cultural calendar updated (ongoing) ��Local Art Committee policy adopted, three

meetings held. Audit of public art complete. Hardcopy catalogue compiled

�� International Volunteers Day held ��Upgrade of Art work throughout Council

Chambers ��Awards of Distinction evening ��Australia Day at Independent Theatre �� Seniors challenge for Seniors’ Week – 19

events held ��Cultural Plan commenced: 2 consultations held

(sports & performing arts groups)



Actions Outcomes Target Responsible Officer Performance Report 01/07/02 to 30/06/03 Co-ordinate Recreation Needs Program Sports Development Fund Feb/June 2003 “Active Australia” October 2002

Healthy local community

Funds allocated and program completed

Recreation Officer ��Women in Sport program researched ��Results of previous year’s sports development

fund reviewed �� Support for Walk to Work Day �� Planning for 4 sports & community

development seminars ��Demountable Skate Park in St Leonards Park in

planning �� Sport and recreation guide completed.



Strategic Goal: Develop library and historical collections, historical interpretations and analysis.

Actions Outcomes Target Responsible Officer Performance Report 01/07/02 to 30/06/03 Apply Collection Development Guidelines to build and develop library resources for loan and reference. .

Circulation maintained. Heritage material produced and revised regularly.

500,000 loans p.a. 250,000 library visitors

Manager, Library Services.

611,364 loans 351,430 visitors 79% historical research answered in 7 days 100% general written queries answered in 7 days 61,287 information requests completed.

Publish heritage material from historical collections.

Better informed community supportive of local heritage

750 p.a attendance at Local History 34 leaflets maintained; 2 CD-ROMS

Council Historian 520 attended Local Studies 34 Leaflets/2 CD-ROMs in print Several monographs in print Web based image database completed

Provide tours, talks and events Community informed and caring about its history

Heritage and History weeks held

Council Historian History Week held: 2 exhibitions (Beyond ANZAC Cove; Dear John: a postcard from North Sydney); Walking Tour “All Along the Foreshores”; Henri Mallard: building a bridge; Sydney Harbour Week foreshore walk; Max Dupain’s North Sydney Journeys; A quarter hour service: Hegarty’s Ferries and North Sydney 1932-2003

Strategic Goal: Facilitate community access to information technology and community information.

Actions Outcomes Target Responsible Officer Performance Report 01/07/02 to 30/06/03 Maintain Library catalogue on-line. Upgrade external access

A diverse accessible information service. Library materials Internet accessible

20 hrs per day Additional Databases by December 2002

Manager Library Services �� 363,656 webcat enquiries �� 11,664 community information on line enquiries �� 2.042 database enquiries �� 4 full text databases maintained �� Internet tuition classes run monthly

Upgrade Datadiction software

Local groups able to access community directories

Disc by September 2002


Large type version in place. Disk production not to be proceeded with due to new ability for users to print mini directories from Web.

Develop library youth home page

Public access to new information more accessible to this target group

December 2002 Children’s and Young Adults Librarian

Not commenced



Strategic Goal: Preserve and promote community museums and historical infrastructure.

Actions Outcomes Target Responsible Officer Performance Report 01/07/02 to 30/06/03 Promote museums and external infrastructure.

Increased use of historically significant spaces. Museums integrated into cultural calendar.

Museums staffed 10hrs per week.

Council Historian

�� 2,266 attendance at the museums �� 10 hours per week staffing maintained

Undertake building and monument conservation and restoration: Restoration of St Thomas Rest Park -fence and Berry monument Don Bank made accessible

Conservation and preservation standards met

August 2002 for Berry Monument and Stage 1 of fence restoration

Senior Librarian Historical Services

��Berry monument restoration complete �� St Thomas Rest Park fence restoration

complete �� Sexton’s Cottage refurbished ��Don Bank’s new accessible toilet now

available. ��Work complete on stabilising a number of

monuments. ��New contractor in place for Don Bank garden. ��Don Bank garden plan completed.

Implementation on hold.



Strategic Goal: Develop the library as a ‘town square’.

Actions Outcomes Target Responsible Officer Performance Report 01/07/02 to 30/06/03 Joint programs with Community Centres

Increased use of library. Library operating as a multi purpose centre.

January 2003 for Youth Program. February/March 2003 for Seniors Program. December 2002 for Children’s program. Section 94 plan for Heritage Centre drafted by July 2003.

Director Community & Library Services

�� 37,509 members �� 12,031 loans to house bound borrowers �� 6,527 attended storytelling �� 939 attended children’s activities �� 39 exhibits/displays ��Author visits by: Hugh McKay, Gerald Stone,

Pat Cash, Xinran, Marina Warner, Drusilla Modjeska, Helen Greenwood, John Newton, Thomas Keneally, Alex Miller, Peter Fitzsimmons, Dorothy Porter, Jonathan Chancellor, June Dally Watkins, Peter Singer, Adeline Yen Mah, Barry Humphries, Monica McInerney, Mark Westfield, Norma Khouri, Richard Wolcott, Raelene Boyle, Tim Bowden, Iris Makler, Kate Jennings, Edmund Campion, William Dalrymple, Dorothy McRae-McMahon, David Brill & Jeff McMullen (Attendances 2,110).

Commence establishment of Library/Heritage Centre

Local Studies Collection appropriately presented

Construction Drawings by June 2003

Director, Engineering & Property Services

Project due to commence in January 2004. Planning meetings held. Strategic planning with development of North Sydney Community Centre



Strategic Goal: Establish North Sydney Olympic Pool as a premier aquatic and gymnasium facility

Actions Outcomes Target Responsible Officer Performance Report 01/07/02 to 30/06/03 Prepare a business plan for the North Sydney Olympic Pool facility (2002-2007)

High quality sport and recreational facilities provided at the Pool facility in a cost effective and efficient manner

Plan to be completed by 31/12/02 and reviewed annually.

Manager North Sydney Sports Complexes

Completed and currently being implemented.

Manage the facility so that it retains a high rate of patrons through renewal of their membership to specific programs

North Sydney Pool is maintained as a premier aquatic/ gymnasium facility within Australia

Achieve a 65% member renewal rate at the end of June 2003.


The target for membership renewal was exceeded. Our direct debit customer, which is the most common form of membership, achieved a membership renewal rate of 90%. For customers purchasing a six month or twelve month membership with upfront payments the renewal rate was 53.5%.

Manage the North Sydney Olympic Pool efficiently and effectively to ensure financial objectives are achieved

The facility attains a financially positive operational position whereby income exceeds expenditure

June 2003 Manager North Sydney Sports Complexes

Income exceeded the original estimate of $1,858,550 by $263,754. However, an unexpected electricity charge from a secondary meter that had not been read for 38 months resulted in an overrun of expenditure for electricity of $245,801. This over expenditure primarily resulted in the pool complex making a small operational loss of $19,353 for 2002/2003.



Strategic Goal: Promote and manage North Sydney Oval and the Function Centre to maximise usage, community benefit and revenue.

Actions Outcomes Target Responsible Officer Performance Report 01/07/02 to 30/06/03 Continue to implement the reviewed Strategic Marketing Plan for the Function Centre

Refocused marketing strategies are designed to capture a larger proportion of the special event and conference market

Increased revenue derived from the Function Centre over the previous financial year.

Function Centre Manager

In the current environment of very poor crowd attendances to games played by the grounds commercial tenant the Northern Spirit Football Club, the Function Centre has achieved a positive result attaining an operational surplus of $21,725.

Implement activity based costing (ABC) for the Function Centre as a pilot project

Development of improved cost management processes

December 2002 Financial Planning Officer

Completed.



Strategic Goal: Establish North Sydney Indoor Sports Centre as a premier Indoor Sports Complex within Sydney

Actions Outcomes Target Responsible Officer Performance Report 01/07/02 to 30/06/03 Manage the Indoor Sports Centre to attract maximum numbers of users

Maintain the North Sydney Indoor Sports Centre’s services and facilities as a premier indoor sports complex within Sydney

The North Sydney Indoor Sports Centre achieves a minimum court occupation rate of 65% by June 2003


The Centre has completed the year under a new management arrangement. The Centre appears to have maintained a high level of usage throughout this financial year.

Manage the North Sydney Indoor Sports Centre efficiently and effectively to ensure the Centre’s financial objectives are achieved

The Indoor Sports Centre is financially viable

The facility attains a financially positive operational position whereby income exceeds expenditure by June 2003


Whilst it is disappointing the Centre did not achieve the stated financial targets this year the Centre did manage to maintain a financially positive operational position.

Review management model against other available options to ensure the most appropriate model for the Centre is in place

The Indoor Sports Centre is managed efficiently and effectively

Review completed by July 2002

Director Open Space & Environmental Services

Review completed and provided to Council. As of 1 January, the management of the Centre has been outsourced to the Northern Suburbs Basketball Association.



Performance Measures �� Six community/social plans updated and/or implemented, by November 2004. �� Attendances maintained at library, museums, and events �� Library circulation maintained per capita �� High levels of satisfaction demonstrated through Library Customer Satisfaction Survey results �� Five Library directories maintained with annual revision �� Affordable childcare places maintained �� Number of scheduled community bus trips maintained �� Customer satisfaction surveys (internal and external) �� Complaints reporting system - no recurrences �� Positive Expenditure/Income ratio achieved at recreation facilities �� Positive usage rates achieved at recreational facilities Milestones �� Youth Centre opened �� Centenary of Federation Program completed �� Guthrie Child Care Centre opened



Strategy: Access and Choice

Encourage a diverse residential community in North Sydney and make provision to assist some who live, work and visit North Sydney to have access to North Sydney’s resources.

The Strategy is about

• Ensuring diverse residential and business communities are maintained and supported. • Creating equal opportunities for all population groups in all council activities and services. • Providing choice and affordability in services and activities. • Providing access to information, facilities and services. • Ensuring special needs are met. • Ensuring the retention and provision of affordable housing • Maintaining a range of accommodation and household types in North Sydney • Supporting community organisations involved in the provision and management of affordable housing Programs to Achieve the Strategy

• Community Development • Children services • Arts and Recreation • Library services • Historical services • Affordable Housing Strategic Plan • Section 94 Contributions Plan • Community networks including local housing organisations and other levels of government



Current Issues • The difficulty in balancing the needs of all groups. • The challenge of developing and implementing access and equity strategies across Council • The reduction in s.94 contributions base • The redirection of state government public and community housing funds away from high cost areas such as North Sydney • The continued loss of affordable housing stock • The need to explore capacity to achieve affordable housing in new developments and rezonings • State Government (Planning NSW) has expressed support for affordable housing through the Ministerial Task Force Study into Affordable Housing in NSW



Key Strategic Goals and Action Plans Key Strategic Goals • Ensure Council activities and services are accessible to the multicultural community • Improve physical access to community services and facilities • Review and update council consultation practices • Develop a policy which identifies, integrates and extends the access and equity activities of all divisions in relevant plans and implementation processes • Retention and provision of affordable housing in North Sydney



Action Plans: Strategic Goal: Ensure Council activities and services are accessible to the multicultural community

Actions Outcomes Target Responsible Officer Performance Report 01/07/02 to 30/06/03 Implement Community Plan for Ethnic and Cultural Diversity.

Improved access for residents, workers, students and visitors. Increased Council awareness of and support for multicultural diversity.

Incorporation of LEAPS Policy with four strategies achieved in 2002/2003

Manager Community Development. All Divisions.

• Translations of community centres brochure maintained

• Community language library service offered through Stanton Library

• Support for Community Settlement Service through Donations Program

• Worked with Northside Baptist Church on Council services to local non-English speaking community

• Council resolved to become Refugee Welcome Zone; advisory member of local committee

• Carnivale promoted throughout centres and Stanton Library (concerts, entertainment at local markets; After School Care activities)

• SUPS programme auspiced (children from culturally diverse backgrounds)

• Major review of Cultural Diversity Plan commenced

• Chinese New Year celebrated • Attendance at Lower North Shore Multicultural

network • Support for regional Aboriginal development

worker • Guringai Festival held – Aboriginal Fashion

Parade



Strategic Goal: Improve physical access to community services and facilities

Actions Outcomes Target Responsible Officer Performance Report 01/07/02 to 30/06/03 Implement first year of Council’s 2nd Disability Discrimination Action Plan

Improved access to Council and community facilities and services

Improved street signage; Stage I June 2003 Kendall Community Centre provided with accessible toilets; alternative information formats achieved

Community Worker Age/Disability. Manager Community Development. EPS Managers

• 2000-5 DDA Plan endorsed by HREOC; • Strategic Plan for KNC commenced, including

access to Gallery level; • Ramp to KNC from Bligh Street complete; • Research into Accessible web page complete • Cremorne Foreshore Walk published in Braille,

cassette, CD and Large Print; • Blues Point and Bowling Club accessible toilets

completed; • “Signing for Access” seminar in Hutley Hall • Waverton Park Access Path complete.

Strategic Goal: Retention & provision of affordable housing in North Sydney

Actions Outcomes Target Responsible Officer Performance Report 01/07/02 to 30/06/03 Implement Housing Plan and S94 Plan for Affordable Housing

Affordable housing is provided by developers & integrated with new development in areas which receive increased development potential through rezoning

Affordable housing retained or provided through appropriate new developments 2002/2004


• Pursuing joint venture on 156 Pacific Highway • Refurbishment of Sexton’s Cottage preparatory

to handover to Lower North Shore Community housing



Performance Measures • Seven community/social plans completed • Pram ramp construction maintained at 2001/2002 levels • Maintenance of attendances at selected forums • Minimum 200 affordable child care places maintained • 1:5 replacement of affordable housing lost through development • Boarding house accommodation Milestones • Third year of Disability Discrimination Action Plan completed. �� Local Ethnic Affairs Policy Statement Strategic Plan implemented.



Strategy: Participation

To encourage residents, workers, property owners, business people and students to be informed about, take part in and contribute to all aspects of Council’s role in the life of North Sydney

The Strategy is about: • Raising community awareness about Council’s policies/activities • Seeking appropriate and broad community input into significant issues • Seeking comprehensive feedback on activities and projects of Council • Seeking widest possible representation of the community in the Precincts system and volunteer programs Programs to Achieve the Strategy: • Precincts Management • Public Relations • Statutory consultation processes Current Issues: • Maintaining the Precincts system whilst ensuring decision making is representative of broader community needs and interests • Finding effective ways of gaining community feedback • Finding effective ways of communicating with the whole North Sydney community



Key Strategic Goals and Action Plans Key Strategic Goals: • Use of formal mediation to resolve disputes arising out of Council activities and reduced litigation • Raise the level of community participation and consultation in Council’s affairs • Gain meaningful feedback from the community about Council’s activities and services • Ensure the community is informed and aware of Council’s policies, strategies and programs



Action Plans: Strategic Goal: To raise the level of community participation and consultation in Council’s affairs

Actions Outcomes Target Responsible Officer Performance Report 01/07/02 to 30/06/03 Develop and implement a program which aims to build community awareness and participation in the Precincts Committee System; public participation and consultation programs

Increased public participation Council decisions are representative of the wider community

Increased participation in the precincts system


• Budget allocated to provide support for precincts in raising local awareness of precinct activities. Four local precinct street parties held at the end 2002. All events reported to be successful in attracting good attendances from the local community. Council provided funding to each precinct on request.

• Precincts page included in ‘North Sydney News’ newsletter. Precincts continue to provide contributions to each edition to inform readers of local precinct issues and activities.

• Consultation Officer worked with Precincts on request to develop strategies to raise local awareness or Precinct activities.

Develop consultation methodologies which will provide for consistency in approach across Council and improve Council’s consultation mechanisms

A best practice approach to community consultation is achieved

Policy and guidelines produced Education programs in place for staff


Consultation Officer (part time) employed by Council. Consultation Officer attending relevant meetings and undertaking discussions with Council Divisions to develop protocols and guidelines for Council’s consultative activities. Consultation Officer has been working with depts including Strategic Planning, Environmental Services and Community Development on consultation projects including Women’s Plan, CBD LEP and Sustainability




Strategy. Has also provided support to Precincts & CPC on issues as they arise and commenced research in preparation for formation of Consultation Policy & Protocols.

Strategic Goal: Gain meaningful feedback from the community about Council’s activities and services

Actions Outcomes Target Responsible Officer Performance Report 01/07/02 to 30/06/03 Survey of community satisfaction to be conducted on an annual basis

Community satisfied with Council’s programs and services

Survey completed Gaps between service delivery and community satisfaction identified

Director, Corporate Services

Survey completed. 923 surveys were returned, representing a 48% response rate. This is considered to be good for a survey of this type. 40 items were surveyed and all emerged on the positive side of the ledger. A full report was presented to the Management Services Committee meeting on 20 November 2002. A further report on actions and plans resulting from the survey results was presented to the Management Services Committee on 26 February 2003.



Strategic Goal: Ensure the community is informed and aware of Council’s policies, strategies and programs

Actions Outcomes Target Responsible Officer Performance Report 01/07/02 to 30/06/03 Implement External Communication Program: �� Implement

Council’s Community Newsletter

��Review all standard correspondence for consistency of style and plain English

��New Residents’ Kit

Appropriate communication on Council activities in place

��Community Newsletter produced quarterly and reviewed by June 2003

��Correspondence review completed by June 2003

Communications Manager Customer Services Manager

��Community Newsletter publications produced on a quarterly basis and distributed to all residents.

��Ongoing review of standard correspondence is conducted through the Communications and Corporate Support Departments.

��New Residents Kit available in Customer Service area.

Web Page Review Develop and improve Website in accordance with Website Strategic Plan

Maintain accurate, current information Ready access to Council information

Webpage functionality improved

Communications Manager

��Annual content review completed with updated information returned from all Council officers.

��Cascading style sheets applied to all web pages. Makes website more accessible to sight impaired who use text reading software to access information.

��Updated calendar and meeting schedules for 2003 completed.

��Discussions on new search facility continue. �� ISYS search of consents, reports and minutes is

operational. ��Expressions of interest called for a Content

Management System.



Performance Measures: • Timely provision of information to Precincts and community • Increased level of community awareness of Council’s affairs • Wide representation of community recruited to Precincts • Feedback from community achieved in an organised and meaningful manner Milestones • Annual Precinct Meetings held • Combined Precincts Committee formed



Strategy: Financial Management

To ensure the financial viability of the Council in a manner which is equitable

The Strategy is about ensuring: • Equitable distribution of available resources • Council and community are aware of who benefits and who pays for services and facilities • Council operates in accordance with an approved financial plan Programs to Achieve the Strategy: • Financial and Accounting Systems • Annual Budget Current Issues: • Maintaining a balanced budget where there is increasing demand for Council services • Maintaining our debt free status • Ensuring Council’s operations are competitive • Ensuring reliance on rates is minimised in an environment where revenue streams are restricted



Key Strategic Goals and Action Plans Key Strategic Goals: • Maintain available working capital at 10% of rate levy • Maintain debt free status • Ensure Capital Works Programs are self funded • Ensure fees and charges recognise the user pay principle • Ensure efficient use of Council’s financial resources



Action Plans: Strategic Goal: Maintain available Working Capital at 10% of rate levy

Actions Outcomes Target Responsible Officer Performance Report 01/07/02 to 31/03/03 Maintain Cash Resources

Working Capital Maintained

10% of Rate Levy Director, Finance & Information Management

Achieved as at 30/06/02. Maintained as at 31/03/03. Achieved as at 30/06/03.

Strategic Goal: Maintain Debt Free Status

Actions Outcomes Target Responsible Officer Performance Report 01/07/02 to 31/03/03 Seek no loan borrowing

Debt Free Status Maintained

No loans raised during 2002/2003 - 2004/2005

Director, Finance & Information Management

Achieved as at 30/06/02. No loan financing has been included in the 2002/03 budget.

Strategic Goal: Ensure Capital Works programs are self funded

Actions Outcomes Target Responsible Officer Performance Report 01/07/02 to 31/03/03 Undertake Capital Works within budget

$3.7 million capital works program fully funded

Program funded from internal funds


Achieved.



Strategic Goal: Ensure fees and charges recognise the user pays principle

Actions Outcomes Target Responsible Officer Performance Report 01/07/02 to 31/03/03 Formulate Fees and Charges for adoption by Council

Full recovery of costs All costs identified and included in Fees and Charges where appropriate – 2002/2003


Achieved.

Strategic Goal: Ensure efficient use of Council’s financial resources

Actions Outcomes Target Responsible Officer Performance Report 01/07/02 to 31/03/03 Develop and implement cash to cash cycle model

More efficient use of North Sydney Council’s funds by improving cashflows (debtors, creditors and banking)

Cash flow improved Director, Finance & Information Management

Project completed and recommendations have been implemented.

Develop capital investment strategy

Capital available for Council projects

Improved allocation of Capital resources


Achieved.



Performance Measures: • Available working capital maintained at 10% of rate levy. • No loans raised during year. • Funding complements agreed strategic goals. Milestones • Current available working capital exceeds 10%. • Debt free since 1993. • Rates currently 44% of total revenue.



Strategy: Governance

To provide for the good government of North Sydney and conduct the operation of Council in an honest and transparent manner with due regard for the rights of those who may be affected by Council decisions

The Strategy is about: • Providing Open Government. • Providing honest and transparent processes with conflicts of interest being properly handled and increased opportunity for win-win solutions • Providing effective Codes of Conduct • Ensuring Councillors are aware of their obligations and the obligations of staff and vice versa • Ensuring complaints are handled appropriate and responsively Programs to Achieve the Strategy: • Ranger Services • Document Management Services • Word Processing/Secretariat • Financial Services • Human Resources and Training. Current Issues: • Balancing service and regulatory rules • Compliance with State/Federal legislation



Key Strategic Goals and Action Plans Key Strategic Goals: • Achieve Open Government and an effective, efficient and transparent organisation • Ensure access to information within constraints of legislation • Provide safe and accurate recording, storage, retrieval and preservation of Council’s records • Ensure complaints directed at Council are handled responsively and in a manner to achieve resolution



Action Plans: Strategic Goal: Achieve Open Government which promotes council as an effective, efficient and transparent organisation

Actions Outcomes Target Responsible Officer Performance Report 01/07/02 to 30/06/03 Ensure open and ethical Council Meeting practices through: • Electronic recording

systems allowing for accurate, contemporaneous minutes to be displayed at Council meetings

• Council business papers and minutes available to the public

Transparent decision making

• No closed meetings

• Code of conduct for Meetings adhered to

• Ready public access to minutes and business papers

General Manager Director, Corporate Services

• No closed meetings this quarter • Council meetings conducted in accordance with

Code of Conduct for Meetings. • All minutes and business papers are available

through Council’s web site. • Electronic recording system is under review.

Review and publication of Corporate Policy Manual

• Public access to all council policies

• Up to date policies

Review of Corporate Policy Manual completed by September 2002


Review of Corporate Policy Manual completed by 04 September 2002. Revised Corporate Policy Manual adopted by Council on 08 October 2002. Revised policies are available on Council’s Web Site.



Strategic Goal: Ensure open access to information within constraints of legislation

Actions Outcomes Target Responsible Officer Performance Report 01/07/02 to 30/06/03 Provide training in Code of Conduct and requirements of privacy & Personal Information Protection Act

Councillors and staff have an understanding of their obligations Council embraces ethical conduct

All staff and Councillors trained


All Councillors have been trained. Training in the Code of Conduct has been in place for 4 years for staff and is ongoing. Over this reporting period 6 training sessions have been run with an attendance of 42 staff. The Code of Conduct for Staff is currently being reviewed to ensure that it meets all requirements in relation to relevant legislation.

Adhere to Section 12, Local government Act, File Access Policy and FOI legislation

Open access to information within constraints of privacy legislation

Council information accessible Legislative requirements on access to information met


Open access is provided to the public. This quarter there have been 543 file 600 plan perusals. There have been 13 FOI applications (9completed and 4 discontinued).

Strategic Goal: Provide safe and accurate recording, storage, retrieval and preservation of council’s records

Actions Outcomes Target Responsible Officer Performance Report 01/07/02 to 30/06/03 Ensure compliance with State Records Act 1998

Legislative compliance Legislative requirements met

Manager, Document Management Services

On-going

Develop and implement retention and disposal strategy (physical files, microfiche, microfilm, electronic data, plans)

Progressive approach to records and data management

High level of efficiency in Records storage


Strategy completed. Discussions are being held with the provider of council’s document management system to determine development schedule for disposal software – no progress at this stage.



Actions Outcomes Target Responsible Officer Performance Report 01/07/02 to 30/06/03 Achieve storage of Planning & Development Services plans at Central Depot and on PDS floor

Improved access to planning records

All PDS records stored efficiently and accessibly


Completed. The PDS records stored at Council’s Depot and on the PDS floor have been re-organised and sorted.

Ensure access to files and plans by public

Open access to information

File and plan perusals service efficiently provided


On-going. Fees for information retrieval have been suspended until the completion of a review by the State Government.

Strategic Goal: Ensure complaints directed at Council are handled responsively and in a manner to achieve resolution

Actions Outcomes Target Responsible Officer Performance Report 01/07/02 to 30/06/03 Implement a Complaints Handling Policy and procedures which aim to provide a prompt resolution to customer complaints Educate staff in their application

Improvement in service quality

Complaints handled in accordance with service level commitments


Revised Complaints Handling Policy adopted by Council on 08 October 2002. Guidelines for staff are being developed. Feedback brochure has been drafted.



Performance Measures: • No closed Council meetings • Open access to information, subject to legislative constraints • No adverse comment from Auditor, Government or Public • Complaints Handling Policy in place



Strategy: Organisation

To ensure there is clear responsibility and accountability for achieving the objectives of Council and that value for money is obtained in the provision of the services and facilities.

The Strategy is about: • Ensuring responsibility and accountability • Achieving high levels of customer service • Ensuring value for money in the management and provision of services and facilities Programs to Achieve the Strategy: • Information Systems • Human Resources • Customer Services Strategy • Service Review and Improvement Current Issues: • Increase in customer focus • Enhancement of new software • Development of enterprise agreements to provide more flexible work practices and hours of operation and deliver “value for money”



Key Strategic Goals and Action Plans Key Strategic Goals: • Improve customer service • Enhance Council’s service delivery • Improve information technology • Ensure high standards of management, safety in the workplace and staff development



Action Plans: Strategic Goal: Improve Customer Services

Actions Outcomes Target Responsible Officer Performance Report 01/07/02 to 30/06/03 Develop multi-skilled Call Centre staff – able to handle an increased range of customer enquiries

Improved customer service

Improved customer service at initial point of contact. Call resolution targets: Average of 65% - 30/06/03 Average of 70% - 30/06/04 Average of 75% - 30/06/05

Manager, Customer Services

Training plans in place for all Call Centre staff and achieving skill development for staff – call resolution has averaged 62.2%. The Call Centre is actively taking on more service handling for other departments.

Implement Receptionist role Improved customer service

Waiting time for customers reduced and queuing in the Customer Service Centre eliminated

Manager, Customer Services

Refurbishment to the customer service counter to include a receptionist desk is complete. Receptionist position has been filled by a series of temporary staff pending permanent recruitment activity planned to commence in late May 2003.

Strategic Goal: To enhance Council’s service delivery

Actions Outcomes Target Responsible Officer Performance Report 01/07/02 to 30/06/03 Conduct Customer Satisfaction Survey on an annual basis Develop action plan to close the gap between service delivery and customer expectations

Improved Council Service Delivery

The gap between service delivery and customer expectations identified in key service areas


Survey completed. 923 surveys were returned, representing a 48% response rate. This is considered to be good for a survey of this type. 40 items were surveyed and all emerged on the positive side of the ledger. A full report was presented to the Management Services Committee meeting on 20 November 2002. A further report detailing actions and plans was presented to Management Services Committee on 26 February 2003.




Conduct Customer Satisfaction Survey on an annual basis targeting one key service area Develop action plan to close the gap between service delivery and customer expectations

Improved Council Service Delivery

First survey of PDS service delivery to be undertaken by 30/12/02 % target for improved satisfaction with the key service area established

Director, Corporate Services Directors responsible for service area

Not commenced. It has been decided to conduct a Customer Satisfaction Survey across all key Council service functions every two years and this will supersede this objective.

Develop four year benchmarking program for Council Services

Council’s services are competitive

Benchmarking program in place by December 2002


Benchmarking occurring on a needs basis in each division.

Develop program of review of service levels to establish if they can be realistically delivered Establish KPIs for key service areas capable of being measured and monitored

Council’s services are accountable

Service review program in place by September 2002 KPIs developed as services are measured

Director, Corporate Services Directors responsible for service areas

Service Level Agreements completed and, where appropriate, will be included in future management plans.

Implement continuous improvement program through Service First strategies

Improved Council service delivery

• Strategies implemented • Reward & Recognition

Scheme fully implemented

Service First Steering Committee

• Revised Service 1st Strategies documented and action plan adopted by Manex and Steering Committee.

• Reward & Recognition Scheme fully implemented – employee of the year to be announced and awards presented in April.

• Reward Scheme is under review – recommendations being made to Management Services Committee – 30/04/03.



Strategic Goal: Improve information technology performance and functionality

Actions Outcomes Target Responsible Officer Performance Report 01/07/02 to 30/06/03 Define Help Desk (IT) support framework

High level of user support

Service level developed Director, Finance & Information Management

Completed

Implement Urban Information Model as a management decision making tool

Availability of advanced information

Organisation wide spatial 3D information in place


The data is currently being repositioned as per the new mapping standard. All other aspects of the model are under review.

Review local area network drives

Improved network environment

Improved data access (eg DataWorks) achieved


‘K’ drive now not available. Space limitations for data storage have been introduced to the ‘H’ drive.

Rationalise databases and tools

Improved network environment

Improved data access and web based access adopting corporate tools (Access 1) achieved


Genasys database has been finalised.

Implement Disaster Recovery Plan

Protection of information systems

• Formal plan for disaster recovery achieved

• Business continuity model in place


Disaster Plan completed and currently being implemented.

Manage migration of Sanderson 4.6 to Oracle

Improved records management functionality

Improved functionality of DataWorks achieved


Under review and unlikely to proceed.



Strategic Goal: Ensure high standards of management, safety in the workplace and staff development

Actions Outcomes Target Responsible Officer Performance Report 01/07/02 to 30/06/03 Implementation of five year EEO management plan and annual review

Equity in the workplace Compliance with Local Government Act (1993)

No EEO grievances Manager, Human Resources

EEO Management Plan adopted by Council 9 December 2002.

Effective and ethical liaison with employees and employee Unions/ Associations to resolve issues, grievances and disputes

Ethical industrial practices Harmony in the workplace

No industrial disputation resulting in lost time

Manager, Human Resources

Nil industrial disputes resulting in lost time.

Implementation of OH&S Strategic Plan

Compliance with legislative requirements Safe workplace

Decrease in Workers’ Compensation Claims


• High risk activities now documented. • Training incorporated with HRIS training

module. • No. of workers comp claims in the financial

year = 53. Develop and implement a Management Succession Plan including accessing Local Government Graduate Development Program

Ability to fill vacated positions with suitably qualified staff Short and Long term development of suitable staff

Suitable staff recruited and developed


Initial report provided on development and succession planning for management positions. The Award presents obstacles to establishing a succession planning system. Further management development is planned in the next financial year.



Performance Measures: • Safe and harmonious workplace. Incidents and disputes reduced over previous year • Internet access available to agreed level of Council information services • Customer satisfaction surveys (internal/external) conducted Milestones • Transition to full client server environment completed • Service First Strategic Plan prepared • New software supply/maintenance agreements implemented



SECTION 428(2)(c) ENVIRONMENTAL PROGRAMS

Please note that the State of Environment Report describes North Sydney Council's Environmental Programs in full and is the subject of a separate report.



SECTION 428(2)(d) CONDITION OF PUBLIC WORKS Report on the Condition of Road, Drainage and Street Furniture Assets under Section 428 of the Local government Act for the financial year 2002/2003. A. Introduction Section 428(2)(d) of the Local Government Act deals with the preparation of annual reports. Section 428(2)(d) requires: (d) a report of the condition of the public works (including public buildings, public road and water sewerage and drainage works) under the control of council as

at the end of that year; together with (i) an estimate (at current values) of the amount of money required to bring the works up to a satisfactory standard; and (ii) an estimate (at current values) of the annual expense of maintain the works at that standard; and (iii) the council’s programme for maintenance for that year in respect of the works@. B. Condition of Public Works - Detailed Supplementary Information Council has established asset management systems and completed the capitalisation of transport assets in accordance with the Local Government Act, AAS27 and the Asset Accounting Manual. Council has undertaken an ongoing asset inventory and valuation programme. 428(2)(d): a report on the condition of the public works In 1995 and 1996 inventory surveys were carried out on the nature, location and condition of all infrastructure assets except the condition of underground drainage pipes.



A condition index was formulated for each type of asset. The condition index ranged from zero to five, with zero being the as-new condition. The condition description is based on the condition index as follows: Condition description Condition index

Satisfactory <2 Fair 2 to 3 Poor >3

Condition surveys of street sign assets were carried out in 1998. A condition survey of regulatory signs was carried out in late 1999 and footpaths in early 2003. Where there is no condition surveys carried out recently, the condition of assets at the end of June 2003 was estimated on the movement of condition states from June 2002 depending on the difference between the amounts of funds actually spent and that required for maintaining the asset network. Further details of the condition of particular assets are described in Section C. (i) an estimate (at current values) of the amount of money required to bring the works up to a satisfactory standard

The estimates of cost to bring assets to satisfactory standard and to maintain the standard have been fine tuned from the 2001/2002 figures.

The estimate of cost to bring to satisfactory standard is based on the net depreciation (ie total depreciation less capital improvements). (ii) an estimate (at current values) of the annual expense of maintain the works at that standard

The estimate of cost to maintain the current standard of the asset is determine by the following equation:

Ideal Maintenance Cost = Preventative Maintenance + Reactive Maintenance

Replacement Cost = ______________ + 1% of Replacement Cost

Expected Life



This method includes the costs to maintain assets due to natural deterioration or depreciation, as well as a component for the routine maintenance of the assets. Preventative maintenance is planned maintenance or the renewal of both poor and serviceable assets. Certain segments of the network are chosen for renewal or upkeep for the upcoming financial year. This maintenance is normally in the capital works budget. Examples are resheeting of street segments, planned reconstruction of footpath segments or planned reconstruction of fence segments. Reactive maintenance is the upkeep of assets that show distress. Typically it is work carried to remedy emergencies, prevent or limit local failures and in answer to urgent community complaints. Examples are the repair of pavement potholes, replacing damaged signs, repairing footpath movements causing trips and repairing blocked or failed drainage pipes. (iii) the Council’s programme of maintenance for that year in respect of the works

Council’s current maintenance budget for the 2002/2003 financial year is shown in the Table - CONDITION OF COUNCIL’S INFRASTRUCTURE - SUMMARY TABLE. The breakup between preventative and reactive maintenance is obtained from the accounting databases.

C. Further Details on Particular Assets Public Roads An extensive pavement testing and survey programme was carried out on Council’s local and regional roads in 1994/5, 1997/98, and 2001. The survey results were loaded into a pavement management system, PMS Road Manager. The condition index was calculated based on the weighting of roughness, rutting, cracking and pothole defect data. The cost to maintain the current standard of the pavement network is based on primarily maintaining the wearing course, not on the full depth of the pavement. Drainage Works Catchment studies on the drainage network were carried out in 1996/97. Results indicated that 6% of the pipe network was under capacity. Video recording of pipe condition has commenced on part of the pipe network. It is envisaged the whole of the network will be progressively surveyed in the next few years depending on availability of funds and need eg blockages.



Street Furniture For Kerb and Gutter, Footpaths, Fences, Retaining Walls and Sea Walls the data on the severity and number of defects was collected during the inventory surveys. The algorithm for the Condition Index is developed based on the number of defects, the weighting of the severity and other factors eg level of traffic or danger to the public. Further condition surveys were carried out on the footpath network in early 1998, on the street signs in 1998 and on the regulatory signs in late 1999. For Signs, Seats and Marine Structures, the Condition Index is a summary of the satisfactory, fair and poor ratings which were assigned to the assets in the inventory surveys. Public Buildings In 1999 valuations were carried out by valuers on the public buildings which included council premises, community facilities, parking stations, rental properties and grandstands. An assessment has been made on the condition of the buildings as a whole, not on the individual assets comprising the buildings. The estimates of cost to maintain the buildings to a satisfactory standard are based on the annual maintenance works programmes.



CONDITION OF COUNCIL'S INFRASTRUCTURE - SUMMARY TABLE

Condition of Public Roads

Site Condition at end of 30/6/02

Estimate of Cost to Bring to Satisfactory Standard (Current $

Value)

Estimate of Cost to Maintain Standard (Current $ Value)

Maintenance Programme for 2002/2003

Regional Roads 25% Satisfactory $3,805,008 Preventative: $395,953 Preventative: $138,161 64% Fair Reactive: $59,393 Reactive: $32,731 11% Poor Total: $455,347 Total: $170,892 Local Roads 9% Satisfactory $25,423,702 Preventative: $2,059,774 Preventative: $1,819,115 63% Fair Reactive: $406,814 Reactive: $309,183 28% Poor Total: $2,466,588 Total: $2,128,298 Condition of Drainage Works Stormwater 6% under capacity. $53,254,160 Preventative: $699,360 Preventative: $235,224 Drainage Renewal needed Reactive: $699,360 Reactive: $88,265

for part of network Total: $1,398,721 Total: $323,489

Pollution Traps Satisfactory -$709,728 Preventative: $25,150 Preventative: $816,938 Reactive: $25,150 Reactive: $0 Total: $50,299 Total: $816,938



Condition of Street Furniture



Value)



Signs 35% Satisfactory $1,169,751 Preventative: $219,466 Preventative: $0 65% Fair Reactive: $21,947 Reactive: $178,030 10% Poor Total: $241,412 Total: $178,030 Kerb and Gutter 35% Satisfactory $15,253,162 Preventative: $480,456 Preventative: $106,168 29% Fair Reactive: $288,274 Reactive: $30,525 36% Poor Total: $768,730 Total: $136,693 Footpaths 79% Satisfactory $13,619,869 Preventative: $899,392 Preventative: $877,153 17% Fair Reactive: $314,164 Reactive: $492,917 4% Poor Total: $1,213,556 Total: $1,370,070 Seats 55% Satisfactory $489,174 Preventative: $66,180 Preventative: $0 31% Fair Reactive: $6,618 Reactive: $22,198 14% Poor Total: $72,798 Total: $22,198 Parking Meters 91% Satisfactory $711,638 Preventative: $165,021 Preventative: $17,243 9% Fair Reactive: $16,502 Reactive: $240,711 0% Poor Total: $181,523 Total: $257,954 Fences 42% Satisfactory $1,654,388 Preventative: $138,408 Preventative: $0 35% Fair Reactive: $27,682 Reactive: $82,714 23% Poor Total: $166,090 Total: $82,714



Condition of Other Structures



Value)



Retaining Walls 65% Satisfactory $9,653,552 Preventative: $345,485 Preventative: $82,061 15% Fair Reactive: $276,388 Reactive: $5,418 20% Poor Total: $621,872 Total: $87,479

Sea Walls Major reconstruction $2,797,584 Preventative: $310,519 Preventative: $135,906

and repairs required Reactive: $186,312 Reactive: $0

Total: $496,831 Total: $135,906 Marine 90% Satisfactory $0 Preventative: $24,671 Preventative: $0 Structures 10% Fair Reactive: $12,335 Reactive: $28,636 Total: $37,006 Total: $28,636



Condition of Public Buildings



Value)



Council Premises Fair to satisfactory $310,000 Preventative: $443,880 Preventative: $442,812

Reactive: $295,920 Reactive: $295,208 Total: $739,800 Total: $738,020

Community Fair to satisfactory $587,000 Preventative: $773,802 Preventative: $577,260

Facilities Reactive: $515,868 Reactive: $384,840 Total: $1,289,670 Total: $962,100

Parking Stations Fair to satisfactory $644,000 Preventative: $448,560 Preventative: $341,520


Rental Properties Fair to satisfactory $160,000 Preventative: $561,654 Preventative: $477,792




2002/2003 - Cost to Maintain Standard

IDEAL ACTUAL SPENT

Item Type Scope Unit Replacement % Total Ideal Expected % Routine Prevent'v Reactive Prevent'v Reactive Subtotal

Cost Maintenance Life Maint 1%

Drainage 81 km $69,936,026 19.50% $1,398,721 100 1.0 699,360 699,360 235,224 88,265 323,489 Pollution Traps 12 each $2,514,959 0.70% $50,299 100 1.0 25,150 25,150 816,938 0 816,938 Road (wearing crse) Regional 117,776 sq m $5,939,302 1.66% $455,347 15 1.0 395,953 59,393 138,161 32,731 170,892 Local AC 980,371 sq m $39,139,155 10.91% $2,348,349 20 1.0 1,956,958 391,392 1,819,115 309,183 2,128,298 Local Seal 222419 sqm $1,542,244 0.43% $118,239 15 1 102,816 15,422 Subtotal $40,681,400 $2,466,588 2,059,774 406,814 Footpaths Asphalt 45,619 sq m $2,171,108 0.61% $74,665 41 1.0 52,954 21,711 Concrete 341,619 sq m $24,046,630 6.70% $826,969 41 1.0 586,503 240,466 Pavers 54,377 sq m $5,198,691 1.45% $311,921 20 1.0 259,935 51,987 Subtotal $31,416,429 $1,213,556 $899,392 $314,164 877,153 492,917 1,370,070 Signs Regulatory 13,813 each $1,999,940 0.56% $219,993 10 1.0 199,994 19,999 Street 1,548 each $194,718 0.05% $21,419 10 1.0 19,472 1,947 Subtotal $2,194,658 $241,412 219,466 21,947 0 178,030 178,030 Kerb & Gutter 249,445 m $28,827,361 8.04% $768,730 60 1.0 480,456 288,274 106,168 30,525 136,693 Retaining Walls 24,731 sq m $27,638,765 7.71% $621,872 80 1.0 345,485 276,388 82,061 5,418 87,479 Sea Walls 12,927 sq m $18,631,169 5.19% $496,831 60 1.0 310,519 186,312 135,906 0 135,906



IDEAL ACTUAL SPENT

Item Type Scope Unit Replacement % Total Ideal Expected % Routine Prevent'v Reactive Prevent'v Reactive Subtotal

Cost Maintenance Life Maint 1% Parking Meters 529 each $1,650,212 0.46% $181,523 10 1.0 165,021 16,502 17,243 240,711 257,954 Marine Structures 8 each $1,233,528 0.34% $37,006 50 1.0 24,671 12,335 0 28,636 28,636 Fences (not incl Parks) 30,379 m $2,768,162 0.77% $166,090 20 1.0 138,408 27,682 0 82,714 82,714

Seats (not incl Parks) 711 each $661,801 0.18% $72,798 10 1.0 66,180 6,618 0 22,198 22,198 Bus Shelters 53 each $839,078 0.23% $50,345 20 1.0 41,954 8,391 1,150 69,586 70,736

Public Buildings* Council Premises 7 each $24,660,000 $739,800 443,880 295,920 442,812 295,208 738,020

Community Facilities 20 each $42,989,000 $1,289,670 773,802 515,868 577,260 384,840 962,100

Parking Stations 7 each $24,920,000 $747,600 448,560 299,040 341,520 227,680 569,200

Rental Properties 22 each $31,203,000 $936,090 561,654 374,436 477,792 318,528 796,320

Subtotal $123,772,000 34.51% $3,713,160 $2,227,896 $1,485,264 1,839,384 1,226,256 3,065,640

TOTAL $358,704,850 100.00% $11,934,277 $8,099,685 $3,834,593 6,068,503 2,807,170 8,875,673



SECTION 428(2)(e) - LEGAL PROCEEDINGS

CURRENT MATTERS LIST & DETERMINED MATTERS SINCE JULY 02 with 2002/2003 financial year total costs billed

NOTE: MSJ – Mallesons Stephen Jaques CCW – Corrs Chambers Westgarth

ADPA – Adrian Panuccio – Council’s in-house solicitor Property DA No. Appeal No. Lawyers Date of Appeal (DOA)

Applicant Nature of Appeal Status Total Costs billed for 2002/2003 FY

Result

1998 & 1999 FINANCIAL YEARS

21 Willoughby St, Kirribilli Appeal No: 40119/99 MSJ 02-0017-8979

O’Hara Class 1 Appeal: Ongoing enforcement matter concerning replacement of roof

Motion heard. Awaiting judgment. Ms O’Hara has filed further material.

37,076.67 Pending



Property DA No. Appeal No. Lawyers Date of Appeal (DOA)


Result

Neutral Bay Marina, Neutral Bay Appeal No: 10568/01 MSJ 02-5060-6024

Neutral Bay Marina / Captain Cook

Class 1 appeal refusal to delete requirement for foreshore path to be built as part of 1998 development consent; and Council’s prohibition on Captain Cook Cruises’ access across Anderson Park.

Heard before Justice Bignold on 16-18 October 2002. Judgment delivered on 18 December 2002. Council successful in preventing access from across Anderson Park for commercial purposes (ie deliveries). Captain Cook Cruises has now commenced proceedings in the Court of Appeal.

65,933.90 Successful (Appeals were upheld in a modified form which the Council did not object to. As such, the appeals were successfully defended)

START 2001 FINANCIAL YEAR

Neutral Bay Marina, Neutral Bay Appeal No. 40040/02 MSJ 02-5072-8709

Neutral Bay Marina / Captain Cook Cruises

Class 4 appeal Seeking order that Council erected bollards without development consent, and whether CCC is entitled to lawful access across Anderson Park

Matter listed for hearing on 11-13 November 2003.

24,004.84 Pending





Result


8 Glen Street, Milsons Point DA: 691/00 Appeal No.10429/00 DOA: 26/9/02 MSJ 02-5085-9593

Revay & Unn Architects

Further Section 96(2) application seeking reduction in s94 fees payable

Matter set down for hearing on 27-28 August 03. Discontinued on 18 August 2003.

16,581.30 Discontinued

4-6 Fifth Avenue, Cremorne DA: 740/01 Appeal No.10746/02 DOA 24/9/02 ADPA

Lynne Murray-Walker

Refusal of development consent for tree removal

Matter listed for hearing on 6 June 2003. Consent Orders listed on 22 August 2003.

8,171.40 Consent Orders





Result

60 Jeffreys St, Kirribilli DA: 660/02 Appeal No. 11074/02 DOA 20/12/02 MSJ 02-5088-8019

Procopio Refusal of consent to convert a 3 storey building to duplex

Matter listed for hearing on 24-25, 31 & 1 August 03. Judgement delivered on 28 August 03.

9,775.63 Appeal dismissed

116 Macpherson St, Cremorne DA: 583/02 Appeal No.10153/03 DOA 14/2/03 MSJ 02-5090-5627

Phillip Zissis Deemed refusal of development consent for first floor extension, carport, pergola, boundary fence & demolition of rear garage.0

Listed for on-site hearing on 7-8 July 03. Appeal dismissed before Commissioner Watts.






Result

86 Macpherson St, Cremorne DA: 674/02 Appeal No. 10215/03 DOA 28/2/03 MSJ 02-5091-8434

Ritah Associates Deemed refusal of consent for the erection of a two storey duplex

Listed for hearing on 19-20 August 03. 7,154.03 Pending

42 Victoria St, McMahons Point DA 1033/01 LEC 10442/03 DOA 15/4/03 MSJ 02-5093-2282

Eady Refusal of consent for alterations and additions and a new penthouse residence.

Applicant has advised will be seeking to vacate the hearing dates. Matter listed for hearing on 22-23 September 2003. Council resolved on 25 August 2003 to enter into consent orders if the Applicant submits amended plans addressing certain concerns.

2,119.70 Pending





Result

7/83 Mount St, North Sydney DA 680/02 LEC 10526/03 DOA 9/5/03 MSJ 02-5096-8411

Calligatron Pty Ltd

Deemed refusal of consent for change of use from restaurant to a hotel

Council resolved to enter into consent orders at its meeting held on 25 August 2003 subject to conditions. Hearing listed on 20-22 October 2003.

Not billed in 2002/2003 FY

Pending

19 Ellalong Road, Cremorne DA 28/01 LEC 40447/03 DOA 29/4/03 ADPA

Johnson (Applicant) Goodrich (1st respondent)

Class 4 proceedings seeking declarations that works carried out contrary to DC No.28/01 and without approval

Consent Orders signed by Council on 21 August 2003.

Nil Consent Orders

21 Dumbarton St., North Sydney DA 714/02 LEC 10567/03 DOA 19/5/03 ADPA

Sparavec Deemed refusal of consent for demolition and construction of 2 storey dwelling.

Matter listed for callover on 16 July 2003. Matter discontinued on 25 July 2003.

Nil Discontinued





Result

57 Cremorne Rd, Cremorne DA 85/03 LEC 10552/03 DOA 22/5/03 MSJ 02-5095-1139

McClenahan Delegated refusal of consent for conversion of existing dwelling house into 4 flats

Point of Law heard before Justice Lloyd on 4 August 2003. Council successful on legal point. Appeal dismissed on 27 August 2003.


15 Phillips St., Neutral Bay DA 198/02 LEC 10399/03 DPA 8/4/03 MSJ 02-5093-1901

Chidiac Refusal of consent for alts/adds to dwelling house involving insertion of balcony in attic rood space

Hearing listed on 18 August 2003. Heard on-site before Commissioner Brown who upheld the appeal upon an amended proposal put before the Court at the on-site hearing.

2,808.91 Appeal upheld

49 Pine St, Cammeray DA 176/03 LEC 10605/03 DOA 27/5/03 ADPA

Johnson Refusal of consent for carport On-site hearing listed on 26 September 2003.

Nil Appeal dismissed





Result

45 Carabella St., Kirribilli DA 164/03 LEC 10596/03 DOA 28/5/03 MSJ 02-5096-3456

Scott Carver Pty Ltd

Deemed refusal of consent for conversion of backpacker accommodation into 14 residential apartments

Matter listed for hearing on 3-5 November 2003.


Discontinued

134 Wycombe Rd, Neutral Bay DA 50/03 LEC 10636/03 DOA 30/5/03 MSJ 02-5095-4473

Raimoto Refusal of consent for two storey alts/adds to the rear of building

Matter listed for hearing on 30-31 October 2003. Applicant has advised it intends to amend plans and possibly vacate hearing dates.

1,316.15 Pending

296-304 Pacific Highway, Crows Nest DA 4/03 LEC 10650/03 DOA 4/6/03 MSJ 02-5096-0114

Azimi Development Pty Ltd

Refusal of consent for 5 storey mixed us building with basement carpark

Matter listed for hearing on 14-16 October 2003.

2,865.50 Pending





Result


48-52 Aubin & 9 Harriette St, Neutral Bay DA 771/02 LEC 10912/03 DOA 31/7/03 ADPA

Owners Corporation SP 11999

Deemed refusal of consent for subdivision and semi-detached dwelling on new lot

Callover listed on 429 October 2003 Discontinued on 24 October 03.

Nil Discontinued

15 Kareela Road, Cremorne DA 1056/01/2 LEC 10894/03 DOA 1/8/03 MSJ 02-5098-8717

Richard Pearson Deemed refusal of a s 96 application

Hearing listed on 17 November 03. Not billed in 2002/2003 FY

Pending





Result

15 Reynolds Street, Cremorne DA 1362/87/2 LEC 10874/03 DOA 28/7/03 MSJ 02-5098-8340

Favaloro Refusal of section 96 application for enlargement of balcony.

Hearing listed on 12 December 03. Not billed in 2002/2003 FY

Pending

13 Montpelier St., Neutral Bay DA 608/02 LEC 10949/03 DOA 13/8/03 MSJ 02-5099-6192

Stargold Pty Ltd Appeal against refusal for alts/adds including new garage, access stairs & addition of balconies

Hearing listed on 18-19 December 03. Not billed in 2002/2003 FY

Pending

47 Shellcove Rd., Neutral Bay DA 471/00/2 LEC 10972/03 DOA 14/08/03 MSJ

Ellice-Flint Refusal of s96 application – changes to roof pitch, replacement of roof structure & internal mods.

Matter listed for hearing on 5 December 2003.


Pending





Result

502-504 Miller St., Cammeray DA 690/02 LEC 10827/30 DOA 21/7/03 MSJ 02-5097-9685

Sydney Plaza Apartments

Deemed refusal to convert first floor office space into 6 residential apartments

Matter listed for hearing on 13 October 2003. Council resolved on 25 August 2003 to approve the application.


Discontinued

Neutral Bay Marina LEC 40835/03 DOA 18/7/03 MSJ 02-5098-2408

Captain Cook Cruises

Appeal against refusal to issue construction certificate

Council filed/served submitting appearance. Hearing listed on 17 November 2003.


Pending

50 Hayberry St., Crows Nest DA 1042/01 LEC 10824/03 DOA 17/7/03 MSJ 02-5098-2471

Joseph Jordan Refusal of consent for a pitched roof over garage

Callover listed on 20 August 2003.


Pending





Result

112 –116 Pacific Highway, North Sydney DA 301/03 LEC 11005/03 DOA 21/8/03 MSJ 02-5099-7660

Marchese & Partners Architects Pty Ltd

Matter listed for callover on 13 November 2003.


Pending

HMAS Platypus Site DA 1725/97/2 LEC 10106/98 DOA 13 /10/03 MSJ 02-5103-2861

Commonwealth of Australia

Extension of deferred commencement condition

Council to consider matter at 8 December 03 meeting. Matter listed for callover on 13 December 2003.


Pending



LOCAL COURT PENALTY INFRINGEMENT NOTICE APPEALS REGISTER PLANNING AND DEVELOPMENT SERVICES MATTERS 02-03 FINANCIAL YEAR Property Infringement No.

Applicant Barrister /Expert retained (if applicable)

Nature of Appeal Council Officer responsible / whether council officer giving evidence

Status Costs Billed (including GST)

Result

8 Waters Road, Neutral Bay Infringement No. V4168322

Dieter Krueger (2/8 Mosman Street, Mosman 2088

Appeal against Penalty Infringement Notice – development not carried out in accordance with consent (x2)

Karen Hoffman / Wade Reynolds

Listed for mention on 26/8/02. PIN paid to infringement Processing Bureau.

Nil Summons withdrawn

71 Kurraba Road, Neutral Bay Infringement No.B1977012

Roger Kohler (Po Box 1111, Neutral Bay 2089)

Appeal against Penalty Infringement Notice – development not carried out in accordance with consent

Harry Konsti Listed for mention on 29/9/02. PIN withdrawn.


9/20 Berry Street, North Sydney

Anthony Gee Development carried out without development consent

Adrian Panuccio Appeal dismissed. Pin $600 plus Court costs ($59) payable with 28 days (from 9 July 02)

$5642.78 Successful prosecution



Property Infringement No.

Applicant Barrister /Expert retained (if applicable)

Nature of Appeal Council Officer responsible / whether council officer giving evidence

Status Costs Billed (including GST)

Result

31 Alan Street, Cammeray Infringement No. B1977030

Gavin Opie Development carried out without development consent

Mathew Walker Listed for mention on 14 October 2002. PIN withdrawn.


46/20 Moodie Street, Cammeray Infringement No.G9424627

Hamdy Ahmed

Development carried out without development consent

Gareth Curtis PIN paid. Summons withdrawn.


1 Bray Street, North Sydney Infringement No.G942489

Honuka Pty Ltd

Development carried out without development consent

Stephen Beattie Summons withdrawn Nil Summons withdrawn



REGISTER OF APPEALS & COURT ACTION MATTERS DETERMINED 1 JULY 2002 TO 30 JUNE 2003 (02/02 FY COSTS ONLY) LAND AND ENVIRONMENT COURT PROCEEDINGS

Property: Lawyers

Applicant File No DA/BA

No

Date Received

Description Hearing Date

Result (Code)

Total Costs Billed ($):

6 Bromley Ave, Cremorne LEC Appeal No. 10703/01MSJ 02 5063 9867

Nicholas Dunn Architects

D603/01 Appeal against refusal. Partial demolition of existing dwelling and construction of 2 new dwellings.

8-10/7/02 Discontinued 13,666.20

2 Mill Street, McMahons Point LEC Appeal No.10096/02 MSJ 02 5072 8361

Hendy D1050/01 Appeal against refusal for alterations and additions.

15-17/7/02 Appeal upheld 21,624.54

9 Laycock Street, Neutral Bay LEC Appeal No.10193/02 MSJ 02 5073 2058

Keen D174/01 Appeal against refusal for alterations and additions to the rear of the dwelling and for carport at the front of dwelling.

10 & 25/7/02 Appeal upheld 7,483.17

502-504 Miller Street, North Sydney LEC Appeal No. 10531/01ADPA

Revay & Unn D516/01 20/3/02 Section 96 application to modify Court consent to modify external finishes.

1/8/02 Consent orders Nil

69 Kirribilli Avenue, Kirribilli LEC Appeal No. 0394/02 ADPA

Villa World Pty Ltd

D272/02 19/7/02 Deemed refusal of DA for strata subdivision.

N/A Discontinued Nil



Property: Lawyers


No

Date Received


Result (Code)


116 Blues Point Road, McMahons Point LEC Appeal No.10391/99 & 40200/99 CCW

Cobanbrook Pty Ltd

D228/01 1/6/99 Use of the terrace area and footpath of the Blues Point Hotel

26/7/02 Consent Orders/ Discontinued

2214.30

57 Cremorne Road, Cremorne Point LECAppeal No.10904/01 MSJ 02 5067 1719

McClenehan D614/01 9/01/02 Appeal against refusal of consent for residential flats

24-26 & 29/07/02 Appeal dismissed 73,776.31

27 Whatmore Street, Waverton LEC Appeal No.0236/02 MSJ 02 5078 4173

Jill Graham 606/01 11/6/02 Appeal seeking deletion of deferred commencement condition.

13/9/02 Consent Orders 2,830.01

1a-1b Lambert Street, Cammeray LECAppeal No.10020/01 MSJ 02 5062 0771

Nazero Constructions

D543/99 07/01 Section 96 application to reconstruct demolished building. Council successful on legal issue. Appeal dismissed

5 & 8/10/01. Costs hearing

18/10/02

Appeal dismissed 1,217.59

1a-1b Lambert Street, Cammeray LECAppeal No.40165/01 MSJ 02 5071 4726

Nazero Constructions

D543/99 02/02 Class 4 proceedings seeking Orders regarding partial demolition of a residential flat building. Costs awarded.

17/09/02 Successful. Costs paid as agreed

39,607.15



Property: Lawyers


No

Date Received


Result (Code)


2a Ben Boyd Road, Neutral Bay LECAppeal No.10862/02 MSJ 02 5067 2179

Turnbull Group

D849/00 12/11/01 Class 1 against refusal for construction of 1 visitor car space.

21-22/10/02 Appeal dismissed 13,938.79

2 Rose Avenue, Neutral Bay LECAppeal No.10133/00 MSJ 02 5080 7360

Yutan Development

D237/01/2 6/05/02 Notice of Motion not support by Council to modify existing consent for 5 town houses. CL 4

18-20/09/02 Appeal upheld 5,101.94

29 Illiliwa Street, Cremorne LEC Appeal No.0072/02 MSJ 02 5075 9855

Reilly D762/01 23/04/02 Appeal against conditions requiring deletion of a carport and fence. S 34 conference.

18/10/02 Appeal dismissed 9.960.49

8 Glen Street, Milsons Point LECAppeal No.10429/00 MSJ 02 5078 6949


D691/01 10/6/02 Minor modifications to existing development consent.


23 Hayberry Street, Crows Nest LEC Appeal No.0473/02 MSJ 02 5082 1680

Nicholas Mossop Carter & Assoc P/L

D85/2 8/8/02 Refusal of consent for alts/adds to a dwelling house, front fence and landscaping. Listed for hearing on 28-29 January 2003.




Property: Lawyers


No

Date Received


Result (Code)


6 Brightmore Street, Cremorne LEC Appeal No.0310/02 MSJ 02 5079 3572

A & R Kaplan D90/02 26/06/02 Class 1 appeal against refusal of consent to construct a dwelling house.

23-24/01/03 Discontinued 2,507.85

10 Ryries Parade, Cremorne Appeal No.10499/99 ADPA

David Stevenson

D381/99 14/06/02 Section 96 application not opposed by Council. Internal and façade material modifications.

16/10/02 Consent Orders Nil

20 Bertha Rd., Neutral Bay Appeal No.10030/02 MSJ Debra Townsend 02 5075 6892

Sandoval Investments Pty Ltd

D920/00/2 Refusal of s 96 application to regularise unlawful works. CL1

14/11/02 Consent Orders: 8,647.63

20 Bertha Rd., Neutral Bay Appeal No.10742/02 MSJ 02 5077 2009

Sandoval Investments Pty Ltd

10/02 Appeal against deemed refusal of building certificate application. CL4

Discontinued on 15/11/02

940.98

26 Arthur St., Lavender Bay LEC Appeal No 10212/02 MSJ 02 5077 4622

Patrick O’Carrigan & Partners

D142/02 3/6/02 Deemed refusal for alterations and additions to an existing heritage item.


2,077.31

38 Boyle St., Cremorne LEC Appeal No.10038/02 ADPA

Colin Prince 23/4/02 Appeal against an LG Act Order for stormwater disposal.

Consent Orders/Discontin

uance

176.00



Property: Lawyers


No

Date Received


Result (Code)


147 Young St., Cremorne LEC Appeal No. 10375/02ADPA

Young 9/7/02 Appeal against an Order to rectify retaining wall. Order withdrawn.

Discontinued on 11/9/02. Council pay $1,000 costs

1,000

3 Northcliff St., Milsons Point LEC Appeal No.11029/00 ADPA

Eastview (Aust) Pty Ltd (JJ)

D119/00 13/9/02 S 96 application to modify Court granted consent.


31 Barry Street, Neutral Bay LECAppeal No.11087/01 ADPA

Tompkins D683/00 20/12/01 Refusal of consent for alterations and additions and the construction of an infill development.

19-20/12/02 Discontinued 8,932.00

Larkin St., Waverton LEC Appeal No. 11059-11064/99 MSJ 02 5028 7932

Winten Property Group

D383-388/00

1999 Refusal of consent for erection of new dwellings. CL1

Discontinued 28/11/02

2,634.17

Neutral Bay Marina LECAppeal No.10568/01 MSJ 02 5060 6024

Captain Cook Cruises

D156/98 8/2002 Appeal against refusal to delete requirement for foreshore link path to be built as part of 1998 Development consent as well as prohibition against access across Anderson Park.

16-18/10/02 Council successful.

Appeal upheld in modified form

65,933.90

31A Devonshire St., Crows Nest LEC Appeal No. 0179/02 MSJ 02 5077 2012

Figtree Design D49/02 5/2002 Appeal against refusal of consent for alterations and additions to a dwelling house.




Property: Lawyers


No

Date Received


Result (Code)


29 Bogota Ave., Neutral Bay LEC Appeal No.0246/02 MSJ 02 5078 4199

Cornell D583/01 21/6/02 Appeal against refusal of consent for garage and workshop.

16-17/12/02 Appeal dismissed. Section 96 application

refused (17/12/02)

24,782.36

6-14 Hampden St, North Sydney LEC Appeal No.0286-0291/02 MSJ 02 5078 8500

Volk and W & B Consulting

D396-400/01

21/6/02 Appeal against refusal of consent for underground garages.

4-6/2/03 Discontinued 2,575.87

11 Dumbarton St., McMahons Point LEC Appeal No.0473/02 MSJ 02 5080 0972

Berry D133/01 5/7/02 Section 96 application for internal modifications

3-4/02/03 Discontinued 1,036.20

91 Willoughby Rd., Crows Nest LEC Appeal No.10486/02 MSJ 02 5081 6694

Our MR Pty Ltd

D321/02 9/8/02 Refusal of consent for an adult bookshop.

19-20/12/02 Appeal upheld 20,453.61

33 Bayview Ave, Lavender Bay LEC Appeal No. 11080/00ADPA

Kennedy D957/00/2 14/8/02 Notice of motion to modify consent for internal modifications.

28/1/03 Appeal upheld Nil



Property: Lawyers


No

Date Received


Result (Code)


8 Lodge Rd., Cremorne LECAppeal No.11125/99 ADPA

Bishop 359/00 28/8/02 Modification to court approval to not carry out work to boat ramp and boatshed.


112-116 Pacific Highway, North Sydney LECAppealNo. 10263/02 MSJ 02 5073 9878

Marchese & Partners

978/02 03/02 Refusal of consent for demolition and construction of a 13 storey mixed use building.


28 Elamang Ave, Kirribilli LEC Appeal No.0211/02 MSJ 02 5077 4968

John Greenwood & Associates

994/01 03/02 Refusal of consent for alts/adds to a dwelling house.

11-2/12/02 Appeal upheld 25,135.70

16-38 Military Road, Neutral Bay LEC Appeal No.0303/02 MSJ 02 5079 2378

Caltex Australia Pty Ltd

64/02 06/02 Refusal of consent for demolition and construction of a new service station.

19-20/2/03 Consent Orders 48,197.89

258 Pacific Highway, Cows Nest LECAppeal No.10647/02 MSJ 02 5083 1946

Origineer Pty Ltd

1010/01 11/9/02 Refusal of consent for the demolition and construction of a mixed use building.

27-28/2/03 Consent Orders 20,326.60



Property: Lawyers


No

Date Received


Result (Code)


29 Milson Rd, Cremorne LECAppeal No.10830/02 MSJ 02 5085 9485

Finkelsen 241/02 28/10/02 Deemed refusal of consent for alts/adds and landscaping works.


2,380.69

323-339 Pacific Highway, North Sydney LECAppeal No.10779/02 MSJ 02 5085 5177

Talifern Pty Ltd

173/02 4/10/02 Refusal of consent for strata subdivision of 9 existing commercial terrace style units.

2/7/03 Discontinued on 11/3/03

8,269.74

323-339 Pacific Highway, North Sydney LECAppeal No.10820/02 MSJ 02 5085 5180

Talifern Pty Ltd

136/02 4/10/02 Refusal of consent for demolition and construction of 4 storey mixed use building with basement carpark.

13-14/06/03 Discontinued on 11/3/03

3,811.85

35-37 Broughton St, Kirribilli LECAppeal No.11015/02 MSJ 02 5087 4295

ALH Group Pty Ltd

855/01 11/12/02 Refusal of consent for use of hotel as place of public entertainment.

23-24/6/03 Discontinued 6,322.10



Property: Lawyers


No

Date Received


Result (Code)


11-19 Albany St, St Leonards LECAppealNo. 11005/02 MSJ 02 5088 0641

Strata Plan No.45213

639/02 9/12/02 Deemed refusal of consent for a commercial/residential building within basement carpark


1,797.40

8 Glen St, Milsons Point LECAppeal No.10429/00 ADPA


691/00 12/02 Modification of Court granted consent for reallocation of car parking spaces.


1 Bray St., North Sydney LECAppeal No.10807/00 ADPA

Honuka Pty Ltd

731/00 19/12/02 Modification to Court granted consent to build existing fence on eastern boundary.


27 Waruda St, Kirribilli LECAppeal No.10130/03 ADPA

Body Corporate 2576

730/02 6/2/03 Deemed refusal for alterations to a residential flat building.


Nil

101-103 Miller Street, North Sydney LEC Appeal No.0474/02 MSJ 02 5081 6012

Green Hotel Corporation Pty Ltd

D219/02 8/8/02 Deemed refusal for extension of live entertainment hours, patron numbers and increase in licensed area.

Part heard – finalised 27/5/03

Appeal upheld 114,390.38



Property: Lawyers


No

Date Received


Result (Code)


37 Milray Ave, Wollstonecraft LEC Appeal No.10142/01 MSJ 02 5085 1970

Owen Haviland

D233/01/2 22/7/02 Modification of Court approval to widen garage and connection of first floor balconies.

7/5/03 Appeal upheld 25,206.91

98-100 Arthur St., North Sydney LEC No.0332/02 MSJ 02 5079 1220

Cameron Chisholm Nicol Pty Ltd

D142/02 3/7/02 Deemed refusal for erection of commercial building.

4-8/8/03 Discontinued on 1/7/03

28,366.35

43 The Boulevarde, Cammeray LEC No. 11182/00 MSJ 02 5080 2969

Keewin Holdings Pty Ltd

D756/01/2 5/7/02 Modification of court granted consent – altering boundaries, recessed garage, pitched roof and new terracing.


5-9 Harbourview Cres., Milsons Point LEC No.0270/02 ADPA

Finnflex Pty Ltd

5/7/02 Appeal against issue of Noise Abatement Direction under the Protection of the Environment Operations Act 1997.


Nil

69 Kirribilli Ave., Kirribilli LEC No.0394/02 ADPA

Villaworld Pty Ltd

D272/02 19/7/03 Deemed refusal of consent for strata subdivision.


Nil



Property: Lawyers


No

Date Received


Result (Code)


4/3 Churchill Cres., Cammeray LEC No. 0338/02 CCW

Patricia McMullen

4/7/02 Class 4 proceedings seeking order for rubbish removal.


59 Atchison St., Crows Nest LEC No. 10594/02 MSJ 02 5083 1903

Gelder Architect Group

D266/02 2/9/03 Deemed refusal of consent for demolition and erection of a residential flat building.

6, 7 & 10/3/03 Appeal dismissed 20,955.81

89 Carabella St., Kirribilli LEC No.40004/02 CCW

AA Tremayne Hotel

1/03 Class 4 proceedings commenced against the Hotel to enforce compliance with fire safety standards.

24/6/03 Appeal Upheld in favour of Council

13,939.33

1 & 2/ 34 Ellalong Rd., Cremorne LEC No. 10956/02 MSJ 02 5087 2888

Lilienthal D584/02 26/11/02 Refusal of consent for enclosed double carport (ie., garage).

30/4/03 Appeal dismissed 6,366.38

8 Lodge Rd., Cremorne LEC No. 11125/99 ADPA

Bishop D359/00/3 23/12/02 Section 96 modification application for internal and external modifications.


Nil



Property: Lawyers


No

Date Received


Result (Code)


35 Grasmere Rd., Cremorne LEC No.10709/02 MSJ 02 5083 8642

DHG International

D328/02 30/9/02 Class 1 deemed refusal for the construction of a unit in existing residential flat building.

14/3/03 Appeal upheld 39,842.60

6 Elamang Ave., Kirribilli LEC No.10753/02 MSJ 02 5085 1983

Duffy Krook D311/02 14/10/02 Class 1 deemed refusal of consent for new balconies & courtyards, modifications to fenestrations and refurbishment of garage.

10/4/03 Appeal upheld 16,513.59

5 Bogota Ave, Cremorne LEC No.10958/02 MSJ 02 5086 8319

Zylerberg D580/02 25/11/02 Refusal of consent for construction of a concrete roof tiled roof deck, landscaping and fence.

23/4/03 Appeal upheld 14,979.90

22 Elamang Ave., Kirribilli LEC No. 10199/03 MSJ 02 5091 3362

Dalpeer Pty Ltd

D1028/01/02

25/2/03 Deemed refusal to modify conditions C22 and E3 to substitute ganag sawn sandstone in lieu of rough cast sandstone.

20/6/03 Appeal upheld in part

8,668.94



Property: Lawyers


No

Date Received


Result (Code)


100 Pacific Highway, North Sydney LEC No.10732/02 MSJ 02 5085 1996

Leighton Properties Pty Ltd

D285/02 4/10/02 Class 1 appeal against deemed refusal for demolition and construction of an 18 storey commercial building.

30/7 – 1/8/03 Discontinued on 3/5/03

18,321.42

8 Bromley Ave., Cremorne LEC No.10583/98 ADPA

Barbara Lewis D158/98/2 5/11/02 Modification of Court granted consent involving internal modifications, an air conditioner and landscaping works.


Nil

78 Murdoch St., Cremorne LEC No.11020/01 ADPA

Architects H & B Pty Ltd

D877/01/2 9/1/03 Modification of Court granted consent. Internal modifications, balconies, and landscaping.


Nil

502-504 Miller Street, Cammeray LEC No 10827 of 2003 MSJ 02 5097 9685

Sydney Plaza Apartments

19/11/02 Deemed refusal to convert 1st floor office space into 6 additional residential apartments

13/10/03 Discontinued not billed in FY 2002/03

Note: MSJ: Matters run by Mallesons Stephen Jaques CCW: Matters run by Corrs Chambers Westgarth ADPA: Matters run by Adrian Panuccio – Council in-house solicitor



Legal Costs – Ranger Services

LAW FIRM DATE DESCRIPTION AMOUNT Cowley Hearne 60 Miller Street North Sydney

29 April 2002 to 18 July 2002 Provision of advice. $2032.80

Cowley Hearne 60 Miller Street North Sydney

22 July 2002 to 23 July 2002 Provision of advice regarding Australian Road Rules.

$506.00


1 July 2002 to 9 August 2003 Advice, court appearance and prosecution – Damage to trees.

$1071.70


14 October 2002 to 10 December 2002 Various appeals – parking fines and dangerous dog declaration. Advice, court appearance and prosecutions.

$2280.45


20 November 2002 to 15 January 2003 Advice and court appearance – Dangerous dog declaration.

$580.80


18 December 2002 to 15 January 2003 Appeals against parking fines. $1320.00


19 November 2002 Advice on OH&S matters $308.00


15 January 2002 Advice on OH&S matters $154.00

TOTAL $8253.75 Police Prosecutor 1 July 2002 to 30 June 2003 Appeals against parking fines. Court attendance

and prosecution Contracted fee for infringement processing includes this service. Number of appeals at court are 38.



CORPORATE SERVICES

LAW FIRM DATE DESCRIPTION AMOUNT

Abbott Tout 19-29 Martin Place Sydney

24 March 2003 Shared costs – Land and Environment Court appearance – NSC & Others vs Optus re underground cabling.

$140.00

TOTAL $140.00



SECTION 428(2)(f) - FEES, EXPENSES AND FACILITIES PROVIDED TO THE MAYOR AND COUNCILLORS DURING 2002/2003

Mayoral Allowance $ 40,000

Members' Fees & Allowances $200,000

Members' Expenses $ 28,000



SECTION 428(2)(g) – SENIOR STAFF EMPLOYED BY COUNCIL DURING 2002/2003

There are seven employees classified as Senior Staff.

SENIOR STAFF SALARY PACKAGE

General Manager $208,483.00

Director Corporate Services $135,114.00

Director Finance & Information Services $134,779.00

Director Planning & Development Services $148,345.00

Director Community & Library Services $131,273.00

Director Open Space & Environmental Services $129,331.00

Director of Engineering & Property Services $132,145.00

TOTAL $1,019,470.00



SECTION 428(2)(h) - CONTRACTS AWARDED OVER $100,000 – 2002/2003

Contract Description Contract No. Contractor Amount $ Seawall Restoration 2/2003 Mayale Pty Ltd $456,336.00Tunks Park Sedimentation Pond 6/2003 Antoun Civil Engineering $1,138,346.00Footpath Reconstruction Program 7/2003 Shamrock Developments International $289,642.00Carpark Management and Control Equipment 8/2003 Wilson Equipment $593,203.00Bradfield Park Upgrade 12/2003 The Glascott Group Pty Ltd $1,556,674.00Parking meter/Pay & display equipment 13/2003 Reino International Pty Ltd $2,197,760.00Alexander St. Stage 2 Streetscape 14/2003 Shamrock Developments International $114,152.00Crows Nest Community Centre air cond.refurbishment 15/2003 Zenith Air Pty Ltd $318,193.00Road sweeper 16/2003 Scharze Industries Australia Pty Ltd $250,360.001 James Place Lift 27/2003 Liftronic Pty Ltd $385,550.00



SECTION 428(2)(i) - REPORT ON BUSHFIRE HAZARD REDUCTION ACTIVITIES DURING 2002/2003

Bushfire Management Over 15 successful pile burns have been completed in Forsyth Park, Berry Island and Gore Cove. Badangi Reserve has been prepared for broad acre burns toreduce

fuel load and to regenerate bushland areas. This burn should take place in 2004.



SECTION 428(2)(j) - MULTICULTURAL SERVICES

Carnivale The North Sydney Carnivale program, sponsored by Council, ran from 3 October to 1 November 2002 to fit in with community centre and group commitments. The program contained mainly free activities of interest to the whole community. Stanton Library held a puppet show entitled “Arlecchino’s Sister Act”, which was performed by Dennis Murphy: an Italian style ‘Commedia dell ‘Arte’ attended by approximately one hundred parents and children. The North Sydney Market provided multicultural food stalls and live “gypsy style” entertainment. Kirribilli Neighbourhood Centre provided “A Taste of Nations” for seniors’ luncheon. The volunteers brought food from their country of origin and entertainment was provided by Max Crago. Max has compiled music from sixty different countries around the world, and danced and sang along with the seniors. Stanton Library held their regular story time using three stories with a multicultural theme, with 80 parents and children attending on the day. Crows Nest Centre had a “South American Celebration” luncheon, which included Peruvian Chicken for the main meal and Mazzamorra Morada for dessert. Entertainment featured Cuban singer, Maria Cuevas and Chinese opera singer Linda Chiou. North Sydney Community Centre’s After School Care Program had a ‘Multicultural Week’ of craft, cooking, sport and games featuring a different culture each day. The last day finished with an ABBA dance contest and Swedish meatballs. On 26 October the Community Development Department and Stanton Library organised an outdoor “Children’s Festival” in Civic Park as part of Children’s Week. Activities included multicultural art and craft and entertainers from many different backgrounds. The North Sydney Noodle Market was officially opened by the Mayor on November 1st to an audience of close to 2,000 people. A Brazilian band and duo provided most of the entertainment for the evening, finishing with the “Ceroc Dancers”. Chinese New Year As people from Hong Kong and mainland China constitute the largest NESB group in North Sydney (4%), Council marked Chinese New Year by presenting traditional Chinese entertainment at the North Sydney Noodle Market, on Friday, 7 February 2003. The Mayor introduced a Lion Dance, presented by the Australian Yau Kung Mun Chinese Martial Arts Association, with several hundred adults and children following behind the lion to welcome in the New Year. Three traditional Chinese dances were performed, in costume, by the Chinese Dance School of Sydney. Chinese craft workshops for children were presented by the SUPS team (Children’s Services Resource and Support Team), and a huge dragon produced by the children from Council’s Vacation Care Program, was used for the children in attendance to do their own version of a “Dragon Dance”. Approximately 1500 people were in attendance on the night.



Guringai Festival Council marked the Guringai Festival - a celebration of Aboriginal culture and heritage - with two Indigenous fashion parades and an art exhibition on 5th June 2003. Both parades featured the hand painted textile designs of Coral Vincent, and the couture designs of Robyn Caughlan whose work has been showcased in several beauty pageants, in Milan and Africa, as well as for Mercedes Fashion Week. The second parade also featured artwork was by Carmel Nicholson, whose paintings tell of her personal story as a member of the stolen generation and her journey towards Reconciliation. Three-dimensional sculptures by Aitsi Haurama, contemporary representations of traditional protective spirits, were also on display. Council’s Aboriginal and Cultural Heritage Officer organised a display of Aboriginal Heritage leaflets and did the “Welcome to Country”, and the Chair of the Manly Aboriginal & Torres Strait Islander Committee, compered. Acoustic music was from “Nature Nature” comprising of a didgeridoo and flute player, and bush cuisine was provided. Five young Aboriginal and Torres Strait Islander girls, with dance backgrounds, showed off the textile designs to full advantage. Community Settlement Service Through its largest single grant to community centres (to the Crows Nest Centre), Council actively supports the CSS, which is also funded by the Department of Immigration and Ethnic Affairs. The CSS workers provide service to newly arrived migrants and refugees/humanitarian entrants in the Lower and Upper North Shores. For the former, in 2002, principal target communities came from Japan, China, Korea, Russia and Sri Lanka. Other groups using the service include those from Thailand, Columbia, Peru, Chile, Argentina, Venezuela, Spain, India and Indonesia. Issues of concern were health, education, and training for voluntary jobs, parenting, aged care, legal issues, youth issues, childcare, and income support and torture/trauma issues. The service facilitates regular support group meetings for elderly women from Japanese, Korean, Mexican and Italian communities as well as for a disability group. On 21st March 2002 Harmony Day the Service gathered these support groups together and for this function was awarded a commendation from the Minister for Multicultural Affairs. SUPs North Sydney Council auspices (and through its Manager of Community Development) manages the Lower North Shore SUPS team whose objective is to promote the inclusion in main stream child care services of children from Non English speaking backgrounds, and children from Aboriginal and Torres Strait Islander descent, and children of South Sea Islander descent. Council’s most recent vacation care program benefited from a specially designed course promoting cultural diversity, provided by the SUPs team. The Service supports up to 70 long day care centres.



Other activities under the Plan

• Provide affordable spaces for culturally diverse recreational pursuits (North Sydney Prayer Group; Chinese Frail Aged & Carers – Kirribilli Neighbourhood Centre).

• Mark a range of major holidays and festivals through displays and exhibitions in Stanton Library – Harmony Day. • Provide a range of library material (on the arts, crafts, architecture, literature, music) central to the cultural concerns of the communities of North Sydney – all

cultures represented. • Support published statistical data with surveys, at appropriate intervals, of NESB clients using Council services – Community Centres Census funded by

Council included “first language spoken at home”.



SECTION 428(2)(k) - SUMMARY OF RESOLUTIONS CONCERNING WORK CARRIED OUT ON PRIVATE LAND, AND ANY SUBSIDIES

RELATED TO THIS WORK

Council did not carry out any work on private land between 1 July 2002 and 30 June 2003.



SECTION 428(2)(l) - GRANTS AND DONATIONS 2002/2003

Community Centres and Facilities Crows Nest Centre -programs 196,200 Crows Nest Centre – parking subsidies 35,000 North Sydney Community Centre - programs 49,400 Kirribilli Neighbourhood Centre - programs 15,000 Kirribilli Neighbourhood Centre – lending library materials 2,000 TOTAL $297,600 Crows Nest Centre Peppercorn Rent North Sydney Community Centre Peppercorn Rent Kirribilli Neighbourhood Centre Peppercorn Rent Planet X Youth Centre Joint Initiative North Sydney ANZAC Memorial Club Peppercorn Rent Kelly’s Place Child Care Centre Peppercorn Rent Early Ed Clinic Peppercorn Rent Early Childhood Centre – North Sydney Peppercorn Rent Early Childhood Centre – Crows Nest Peppercorn Rent Early Childhood Centre – Cremorne Peppercorn Rent McMahons Point Child Care Centre – Lower ground floor Peppercorn Rent Primrose Park Art and Craft Centre Peppercorn Rent Neutral Bay Senior Citizens – Room in Neutral Bay Comm. Centre Peppercorn Rent Relationships Australia - Room in Neutral Bay Comm. Centre Peppercorn Rent



Support for North Sydney Community Service Infrastructure Ensemble Theatre – contribution to rates 1,836 Independent theatre – contribution to rates 3,366 North Shore Symphony Orchestra 3,500 Young Dramatists – Page to Stage 10,300 Pensioner Christmas Relief 6,500 Pensioner Christmas dinners 750 Rotary Club 1,000 DARTS Bus 5,787 Occasional Care – Crows Nest 2,000 Occasional Care – McMahons Point 2,000 Occasional Care – Cammeray 2,000 Early Ed Clinic – contr. from related parking in Ridge St car park 10,000 Parkinsons NSW LNS Support 300 Kelly’s Place – Parking subsidy 3,300 Community Aid Abroad 1,000 Aboriginal Project Worker 5,000 TOTAL $58,639 Neutral Bay Seniors – Annual Internet connection Library budget McMahons Point U3A – Annual Internet connection Library budget Primrose Park Art and Craft Centre – Annual Internet connection Library budget KNC - daily trade waste; markets: 2 banners per month & 18 bins EPS/OSE budgets NSCC – daily trade waste; markets: 2 banners per month & 10 bins EPS/OSE budgets Crows Nest Centre – daily trade waste EPS budget Primrose Park Art and Craft Centre – daily trade waste EPS budget



New and Innovative Funding

L.N.S.H. Good Beginnings 2,500 Phoenix House 3,000 Carers Respite Project 1,500 Older Women’s Wellness Project 2,000 L.N.S. Gardening Project 1,000 Kirribilli Special Projects 2,000 Miscellaneous $1,500 TOTAL $13,500



Section 428(2) (m) – HUMAN RESOURCE ACTIVITIES UNDERTAKEN BY COUNCIL • North Sydney Council’s sixth annual appraisal cycle was completed using Council’s Performance Planning & Assessment (PPA) process. The PPA process

provides a link between Council’s Management Plan and individual objectives. • There were no industrial disputes resulting in lost time during the year. • The Joint Consultative Committee continues to be an effective consultation forum. Eleven meetings were held throughout the year. • North Sydney Council’s turnover increased slightly by comparison with the previous financial years. This turnover includes employee-initiated as well as

Council-initiated separations. The turnover is calculated on the basis of ‘full-time equivalents’, excluding casuals.

Turnover: 2000-2001 Financial Year



16.6%

18.5%

19.8%

• Occupational Health and Safety in the workplace has been a priority for Council. In consultation with staff, a Risk Management process has been undertaken on the tasks relating to each position: the risks associated with the tasks have been identified and assessed. Some controls have been developed to reduce the risk of injury. This process is an ongoing one. During this last year, Work Method Statements have been developed, in consultation with staff, for identified high risks.

• The OH&S Committee continues to be actively involved in contributing to a safe work environment. Ten meetings were held throughout the year and the members of the committee participate in workplace safety inspections.

• Council implemented a new skills-based salary system. This was developed in consultation with managers, staff and the unions. • Council implemented a number of modules of a computerised Human Resources Information System.



Training Activity during 2002/2003

Number of Staff Trained for the Financial Year 2002-2003 Course Description Community

and Library Services

Corporate Services

Engineering and Property Services

Finance and Information Management

Open Space and Environmental

Services

Planning and Development

Services

Grand Total

Computer Training Access 1 1 Dataworks 2 9 4 5 3 10 33 Excel Training - Advanced 1 1 Excel Training - Intermediate 1 1 Groupwise 1 20 1 4 4 3 33 ISS Mapping Enquiry Training 1 3 7 6 8 25 Mini Computer Course (And Introduction To Computers) 3 3 Corporate Training Corporate Induction (Modular) Session One 1 6 1 4 4 16 Corporate Induction (Modular) Session Two 1 7 1 3 5 17 Corporate Induction (Modular) Session Three 1 7 1 4 4 17 Corporate Induction (Modular) Session Four 1 1 1 3 Corruption Prevention And Code Of Conduct for All Staff 1 4 5 1 11 EEO Awareness For Managers And Supervisors 6 1 1 2 10 EEO Awareness For Non-Supervisory Staff 14 4 2 13 4 37





Corporate Services




Services


Services

Grand Total

OH&S Training Armed Hold-Up Safety Education Programme 1 2 1 4 Chainsaw Operation 5 4 9 Confined Space Refresher 3 3 6 Confined Space Training 2 5 7 Construction Induction Training 1 1 Fire Warden Training 7 1 8 First Aid Full Course 1 6 2 9 First Aid Refresher 3 1 6 10 OH&S Consultation Course 1 1 Oh&S For Managers And Supervisors 1 1 3 5 OH&S Making It Work In Local Government 1 1 2 OH&S Management System - 4801 1 1 Return To Work Co-Ordinator 1 1 Risk Assessment For Supervisors And Managers- Workcover Accredited 6 2 2 1 11 Risk Management For Accredited Certifiers AndPca's 4 4 Risk Management For North Sydney Council Team Leaders And Supervisors 4 4 Safety Strategies 1 9 10 Sun Protection For North Sydney Council Employees 6 3 26 35 Traffic Control Using A Stop/Slow Bat 8 10 2 20 Traffic Controller At Worksite 10 10





Corporate Services




Services


Services

Grand Total

Position-Specific Training Braving Biodiversity - Greenweb Sydney 1 1 Building Regulation Short Course 1 1 Business Writing - Module 1: Introduction/Plain English Writing 6 3 2 1 6 18 Business Writing - Module 2: Memo & Letter Writing 6 3 2 1 6 18 Child Protection - Community Development 4 1 5 Compliance Officers Course 4 4 Designing Eye Catching Brochures And Newsletters 1 1 Environmental Education Conference 1 1 Environmental Management Systems Auditor 1 1 Grievance Handling Training 2 1 6 2 1 12 Implementing Change In Your Library 1 1 Information Online 2 2 Local Government And Sustainability 1 1 2 OOSH Be In It Conference 1 1 Power And Duties Of The Local Government Engineer 1 1 Presentation Training 1 2 2 3 8 Public Venue Management School 1 1 Records Management Administration Association 2 2 Red Hot And Organic 2 2 Restoration Of Urban Eco Systems 1 1





Corporate Services




Services


Services

Grand Total

Running Effective Meetings 1 4 1 2 3 11 Stone Mason - Heritage Overview 1 1 The Secret Formula For All Success 1 1 1 3 Through The Looking Glass 2 2 Vacation Care Residential Training 1 1 Waste To Energy 2003 Developments At The Sharp End 2 2 Woe To Go 1 1 Management Training Best Practise In Project Management 1 1 Contractor Health And Safety Management 7 6 13 Developing Objectives 1 1 2 Essential Supervisors Skill 4 6 4 14 Interview & Selection Skills 1 1 Managing Absenteeism 2 2 Practical Project Management 1 1 Workplace Violence 2 2 Customer Services Training Essentials Of Customer Service 3 1 4 Handling Difficult People 7 2 1 10 Leading The Customer Service Team 1 1 Verbal Judo 4 4





Corporate Services




Services


Services

Grand Total

Conferences AIEH National Conference 2 2 Civica Annual User Conference 1 1 FILEX 2002 Conference 1 1 Local Government Human Resources Conference 1 1 Local Government Network Forum 3 3 National Conference 2002 Aust Building Surveyors 4 4 NSW Family Day Care AGM and Conference 1 1 Waste 2002 Conference and Technical Tour 2 2 Grand Total 52 151 79 65 121 78 546



SECTION 428(2)(n) – ACTIVITIES UNDERTAKEN DURING 2001/2002 TO IMPLEMENT COUNCIL’S EQUAL EMPLOYMENT OPPORTUNITY MANAGEMENT PLAN • Whilst there were no new strategies adopted by the Council in relation to its EEO Management Plan, the policies and strategies which were adopted over

previous years remain in place and are reviewed to ensure currency. A copy of these is attached. • The Human Resources Department continues to monitor the Council’s recruitment, promotion and training activities in order to minimise the possibility of

discriminatory practices arising. • North Sydney Council, in collaboration with three other councils, continues to employ an Aboriginal Heritage Officer. The Aboriginal Heritage Officer is

responsible for ensuring the effective conservation and protection of Aboriginal Heritage and to promote Aboriginal Culture within the four participating local government areas.

• Council assisted nine people with unpaid work experience. Of these placements, three were from a non-English speaking background. • Council’s managers attended an awareness-raising information session on the needs and capabilities of people with a history of mental illness. • Gender Mix: The Human Resources Department monitors the gender mix of staff employed at the Council. The following table shows the number of full

time and part time staff employed as at 30 June 2003 and shows comparative data against previous years.

Financial Year: 2000-2001 2001-2002 2002-2003

Males 60% 60.6% 59.4%

Females 40% 39.4% 40.6%

A comparison of the gender mix of full-time and part-time employees recruited during the last four financial years is as follows:

Financial Year: 1999-2000 2000-2001 2001-2002 2002-2003

Males 40.2% 56.4% 60.9% 53.2%

Females 59.8% 43.6% 39.1% 46.8%



EEO MANAGEMENT PLAN NORTH SYDNEY COUNCIL

SECTION 2

This Section contains details of the policies and strategies which have been implemented as a result of the previous EEO Management Plans and Human Resources initiatives. The policies will be reviewed regularly so that they remain current with respect to changes in legislative requirements and to ensure that North Sydney Council is viewed as an EEO employer. The strategies that are in place are managed by our Human Resources Department. Council is committed to maintaining the results achieved from these strategies and enhancing our position further in areas relating to EEO.



1. CONSULTATION/COMMUNICATION

1.1. Input is invited from Council employees at all levels to further develop and implement the EEO Management Plan. This is achieved through surveys of employees and through the Joint Consultative Committee.

1.2. Details of all policies and information on EEO issues are distributed to all employees. 2. RECRUITMENT

2.1. Health questionnaires are issued to all prospective employees and pre-employment medicals are conducted for specified high risk manual handling positions and relate to the physical requirements of each position. A list of possible hazards and physical requirements of each position is forwarded to Council’s medical provider prior to each medical.

2.2. Recruitment and Selection Policies and Procedures are in place. They conform with current Anti-Discrimination Legislation and EEO principles. The Human Resources Department will monitor them to ensure compliance.

2.3. All employment advertisements contain the statement: EEO is Council Policy. 2.4. Interview panels have at least one member who has undertaken training conducted by North Sydney Council in recruitment and selection skills

which includes EEO principles. Where new managers and supervisors have been trained elsewhere, the Human Resources Department will conduct a briefing and assessment prior to their involvement in recruitment. Human Resources staff will sit on interview panels where there are no appropriately trained representatives.

2.5. The Human Resources Department monitors interview questions and interview comments made by the interview panels to ensure they do not contain any discriminatory aspects and provides advice and counselling on all aspects of recruitment.

3. TRANSFER & PROMOTION

3.1. Council policy with respect to transfer and promotion is incorporated in the Recruitment and Selection Policy and reflects Award requirements. 3.2. All vacant positions are advertised internally to ensure Council employees have access to all vacancies. 3.3. Questions regarding EEO principles are included in interviews for supervisors and managers. 3.4. A Performance Planning and Assessment Program was introduced across the Council in January 1997. The Program provides for a fair and

equitable system to monitor performance against objective performance targets leading to salary increases.



4. PEOPLE WITH DISABILITIES

4.1. Access to Council buildings and office areas is monitored to ensure that where reasonably practicable people whose mobility is impaired may easily access these areas. This is also a consideration during refurbishment.

5. CONDITIONS OF SERVICE

5.1. All Human Resources Policies are monitored and reviewed to ensure compliance with EEO principles. 5.2. A salary system which is based on the assessment of competency in the roles to determine the salary range was introduced in 1996. Evaluation of

new and revised positions is carried out on an equitable basis using the OCR Job Evaluation System. 5.3. Proposals to change work practices, introduce multi-skilling and job redesign are examined by the Director of the relevant division and the Human

Resources Manager and referred to the Joint Consultative Committee to ensure that changes are introduced in a non-discriminatory manner. 5.4. All new employees are informed of their conditions of service and their rights, obligations and benefits through compulsory attendance at Corporate

Induction. 5.5. An Employee Handbook is maintained detailing conditions of service and is issued to all new employees on commencement. 5.6. The rehabilitation programme is administered so that injured employees are treated in a non-discriminatory way.

6. TRAINING AND DEVELOPMENT

6.1. All policies and procedures relating to Training and Development are reviewed regularly to ensure that they conform with EEO principles. 6.2. All Consultants who conduct training for Council are informed by the Human Resources and Development Officer that their courses must comply

with EEO principles. The course content is monitored to verify that this occurs. 6.3. Eligibility requirements, nominations and screening procedures for management and supervisory training courses are monitored by the Human

Resources and Development Officer to ensure that they are fair and equitable. 6.4. Eligibility requirements for training courses generally are monitored to ensure they are appropriate and administered in a non-discriminatory way. 6.5. Training for managers and supervisors which include EEO components are:

* EEO Awareness (compulsory) * Interview and Selection Skills



* Counselling and Disciplinary Skills * Conducting Performance Assessments (compulsory)

6.6. The Human Resources Department has organised training for interested and eligible staff in a number of areas which have directly resulted from objectives established in the EEO Management Plan: * EEO Awareness (compulsory) * Literacy and numeracy * EEO Advisory Committee Training (compulsory for Committee members) * Harassment Contact Officer Training (compulsory for Contact Officers) * Interview and Selection Skills * Sensory Awareness * Dealing with People with Disabilities * Job Seeking Skills (including interview techniques)

7. HARASSMENT AND GRIEVANCE

7.1. An agreed number of Harassment Contact Officers has been established for each Division of Council. 7.2. Harassment Contact Officers receive compulsory training conducted by the NSW Anti-Discrimination Board. 7.3. Position descriptions for all managers and supervisors include their responsibility for dealing with harassment and discrimination grievances. 7.4. Responsibility for applying EEO and non-discriminatory practices in the workplace is included in position descriptions for all staff. 7.5. Exit interviews are conducted with terminating employees. The exit interviews include, inter alia, questions to establish if discrimination or

harassment has occurred or contributed to their resignation. 8. REDUNDANCY

8.1. Decisions and options in relation to redundant positions are reviewed by the Human Resources Manager, prior to putting into action, to ensure that the decisions are not discriminatory.

8.2. Outplacement Counselling is offered to all redundant employees.



9. WRITTEN COMMUNICATION/PUBLICATIONS

9.1. All employees are aware of the requirements that written communications contain language that complies with EEO guidelines and principles. External publications are monitored by the Manager Publicity/Publications.

10. HUMAN RESOURCES INFORMATION AND STATISTICS

10.1. Turnover information on reasons for termination and identification of trends are maintained by the Human Resources Department. 10.2. Systems which have regard to confidentiality of employee information have been established in the Records and Human Resources Departments.

11. FLEXIBLE WORK PRACTICES - WORK & FAMILY

11.1. The Council has adopted policies on Job Sharing and Working from Home. 11.2. Carer’s leave was introduced into the Local Government (State) Award in 1995 and information was circulated to all staff. Information is also

included in the Employee Handbook and Induction. 11.3. Flexi-time was introduced in the 1980's and continues to provide flexibility for employees to attend to personal and family matters.



SECTION 428(2)(o) - EXTERNAL BODIES EXERCISING FUNCTIONS DELEGATED BY COUNCIL DURING 2002/2003

No external bodies exercise functions delegated by Council.



SECTION 428(2)(p) - COMPANIES IN WHICH COUNCIL HELD A CONTROLLING INTEREST IN 2002/2003

Council holds a controlling interest in Nutcote Pty Ltd, i.e. the trustee company for the Nutcote Trust.



SECTION 428 (2)(q) - PARTNERSHIPS, CO-OPERATIVES OR JOINT VENTURES TO WHICH COUNCIL WAS A PARTY DURING 2002/03

NAME PURPOSE

• Statewide Mutual Insurance Pool A cooperative of a number of councils designed to keep insurance premiums down.

• Shorelink A library management network involving five lower North Shore councils.

• Northern Sydney Regional Organisation of Councils An organisation of councils for the purpose of sharing knowledge and bulk purchasing.

• Metropolitan Public Libraries Association (NSW) An organisation representing the concerns of local government libraries in the greater Sydney Region.

• Joint venture between the following Councils: North Sydney, Warringah, Lane Cove and Willoughby and Department of Education & Training

To effectively manage and preserve Aboriginal heritage sites across the four participating Local Government areas.

• Local Government Graduate Recruitment Program A group of Councils working in partnership with Chandler MacLeod Consultants Pty Ltd to promote graduate careers in local government and to manage recruitment of graduates into the program.



SECTION 428 (2)(r) (I) - ACCESS AND EQUITY ACTIVITIES

Access and equity activities and strategies are those which benefit the broad community (e.g. designing and promoting safe public spaces, improving leisure opportunities and cultural development) and/or particular groups of people (eg. expanding the number of playgroups). All divisions of Council are involved in the development and implementation of access and equity activities and they are reflected in a number of plans and other reports, including the Management Plan. The social/community plans are a key part of our work in this area. North Sydney Council is committed to developing social/community plans which take into account the needs of the North Sydney community and assist Council to plan, provide, advocate, and work with other organisations to (a) maintain and develop appropriate and accessible services and facilities (b) facilitate activities which enhance community well being and quality of life and contribute to the characteristics and amenity of the area. Council considers the community plans when formulating its Management Plan. In 2002/2003 Council implemented year three of its plans for older people, young people, people with disabilities, families and children, those from culturally and ethnically diverse backgrounds and for Aboriginal people. Council also completed its inaugural Women’s Plan, with implementation set down for the following 3 years. These plans include demographic information and look at issues relating to culture, arts and recreation, education and training, employment and income support, health, housing, information, legal and safety, ageing and disability, transport and youth issues. Copies of the community plans can be viewed or photocopied in the library. Access and equity activities relating to the following are outlined below. • Services and Access to Services for People with Diverse Cultural and Linguistic Backgrounds • Grants and Donations • Services and Programs for other target groups Other access and equity activities are included in Section 428(2)(b) of this report which lists Performance in Terms of Principal Activities. A summary is reported against population groups below. The division indicates where further details can be found in Section 428(2)(b).



• Aboriginal and Torres Strait Islander people

Activity planned at 1 July 2002 Division Activity initiated after being identified in social plan

Status as of 30 June 2003

Implement Northern Sydney Aboriginal Plan with other councils and departments

Community & Library Services yes ongoing

Contribute to salary for subregional Aboriginal Heritage Officer

Open Space & Environmental Services yes ongoing

Contribute to salary for regional Aboriginal Community Development Officer


• Children and families



Support Good Beginnings Community & Library Services yes ongoing

Auspice subregional Supplementary Services program


Operate and support affordable child care Community & Library Services yes Ongoing

See following section also.



• Older people



Implement easy rider bus service Community & Library Services yes ongoing

Support Computer Pals for Senior Citizens (Neutral Bay)


Support a range of services and activities for older people


• People with disabilities

Activity planned at 1 July 2002

Division Activity initiated after being identified in social plan


Build Accessible toilet in Kendall Community Centre

Community & Library Services No complete

Build accessible pathway in North Sydney Oval Community & Library Services No complete

Support a range of services for people with disabilities




• Women




Activities incorporated in Families and Children’s Plan.


Draft inaugural Women’s Plan Community & Library Services yes complete

• Youth




Implement social plan Community & Library Services yes ongoing

Provide and Youth Centre and associated services


• People from culturally and linguistically diverse backgrounds




Implement Plan Ensure Council activities and services are accessible to the multicultural community


Provide a community language and English Development collection through the Stanton Library


See following section also.



• All population groups




Retention and provision of affordable housing

Planning and Environmental Services yes Ongoing

Access to Council information Corporate Services; Community and Library Services

yes Ongoing

Plain language documents Corporate Services no Ongoing

Customer driven service Corporate Services no Ongoing

Open government Corporate Services no Ongoing

Cultural development Community & Library Services yes Ongoing

Identify and conserve heritage and cultural resources

Planning & Development Services no Ongoing

Support a network of community centres Community & Library Services yes Ongoing

Facilitate access to information Community & Library Services; Corporate Services

yes Ongoing

Meet outdoor recreation and leisure needs Open Space and Environmental Services

yes Ongoing



SECTION 428(2)(r)(I) – Access & Equity Activities

Social Justice Council’s work under this heading is summarised earlier in this report under the heading” “Community and Library Services” Strategic Goals: • “Update and implement Community Plan” • “Operate and support affordable childcare” • Support a range of services for older people, with disabilities, families with children and women • “Facilitate access to information technology and community information” Community Harmony Council’s work under this heading is summarised earlier in this report under the heading “Community and Library Services. Strategic Goals: • “Undertake cultural development activities and provide a program of cultural events” • “Provide a youth centre and associated services” • “Ensure Council’s activities and services are accessible to the multi cultural community” • “Review and update Council’s consultation practices” • “Develop the library as a town square”



SECTION 428(2)(r)(I) – Access & Equity Activities

North Sydney Community Services 112,300.00North Sydney Community Services – recognition of exclusion of level 4 83,900.00North Sydney Community Services – Parking Subsidies 35,000.00North Sydney Leisure Centre 49,400.00McMahon’s Point Community Centre 14,000.00Kirribilli Neighbourhood Centre 13,000.00Planet X Youth Centre 38,000.00Primrose Park Arts/Crafts Centre 6,000.00TOTAL $351,600.00

Ensemble Theatre – contribution to rates 1,700.00Independent Theatre - contribution to rates 3,314.00Intern Volunteers Day 2,500.00North Shore Symphony Orchestra 3,500.00Young dramatists – Page to Stage 3,000.00Pensioner Xmas Relief 6,500.00Pensioner Xmas Dinners 750.00Darts Bus 5,787.00North Sydney Dem. Care 1,500.00Occasional Care - Crows Nest 2,000.00Occasional Care – Cammeray $2,000.00McMahons’ Point Occasional Care Service 2,000.00Parkinsons NSW LNS Support 300.00Kirribilli N. C. Books 2,000.00Kirribilli N. C. Periodicals 1,000.00TOTAL $37,851.00



Taldumande Youth Refuge 2,000.00Relationships Australia 1,500.00Older Women’s Network 2,000.00Greenway Tenants’ Group 700.00Citizen Advocacy Northside 250.00House With No Steps 600.00National Heart Foundation 800.00Sydney Wildlife Foundation 1,000.00Constant Companion 650.00Phoenix House Youth Service 500.00TOTAL $10,000.00



SECTION 428(2)(r) (I) SERVICES AND PROGRAMS FOR CHILDREN (Access & Equity Activities)

In 1999/2000 children’s services development and usage continued to be affected by changes to government policy. Within this climate, North Sydney Council has continued to advocate for affordable, accessible services for the entire community. This year Council contributed $508,657 in direct funds to children’s services through its sponsorship and management of North Sydney Family Day Care, Greenwood Long Day Care Centre and Council’s three Vacation Care programs. The Supplementary Service Program continues to work to increase access and opportunities for participation for children with disabilities, children from non-English speaking backgrounds and Aboriginal and Torres Strait Islander children. This support team of workers also assist centres in including these perspectives within their service, irrespective of the makeup of children attending the service. Through Council’s Donation Program, funds of $6,000 were granted to community-based After School, Play group and Occasional Care Services in the Local Government Area. In addition, maintenance of Forsyth Park, Kendall, North Sydney Leisure and Crows Community Centres provides essential support for a range of children’s services. North Sydney Council sponsors a quarterly meeting of representatives from all children’s services in the Local Government Area. These meetings promote resource sharing, support, networking and important information exchange between services. This forum provides Council with an insight into current concerns and issues for services, and enables Council to represent the voice of children’s services in the area at State and Commonwealth government consultations and planning forums. The development of all children’s services are monitored and reviewed by Council to continually assess development trends and the capacity to meet community child care needs. Council has been active in highlighting to the Commonwealth government issues surrounding the affordability of care in the North Sydney area. Council has negotiated successfully with a local community-based centre for an additional 15 places, under the Commonwealth Partnerships Program. Further, Council has entered into a joint venture with Tresillian Family Care Centres for an extension to the Guthrie Child Care Centre, providing the 15 additional places. During the year under review the Development application was approved and construction commenced.



SECTION 428 (2) (r) (II) – SENIOR STAFF EMPLOYED BY COUNCIL DURING 2002/2003

Senior Staff Packages Director of Engineering &

Property Services

Director of Corporate Services

Director of Community &

Library Services

General Manager

Director of Open Space & Environmental

Services

Director of Finance &

Information Management

Director of Planning &

Development Services

Totals

Salary $118,091.00 $118,091.00 $118,091.00 $160,165.00 $118,091.00 $118,091.00 $125,160.00 $875,780.00 Bonus 0 0 0 0 0 0 0 $0.00 Super $10,628.00 $10,628.00 $10,628.00 $14,415.00 $10,628.00 $10,628.00 $11,264.00 $78,819.00 Optional Benefits $5,000.00 $5,000.00 $5,000.00 $5,000.00 $5,000.00 $5,000.00 $5,000.00 $35,000.00 FBT- Motor Vehicle 0.00 3,988.00 0.00 28,435.00 0.00 6,153.00 11,663.00 $50,239.00 FBT- Parking 0 0 0 0 0 0 0 $0.00 FBT- Health Membership 3,236.00 236.00 0.00 5,468.00 0.00 0.00 0.00 $8,940.00 FBT- Other 0 0 0 0 0 0 0 $0.00 Less Deal for Motor Vehicle $0.00 $0.00 $0.00 -$5,000.00 $0.00 $0.00 $0.00 -$5,000.00 Less Lease Vehicle Contributions -4,810.00 -2,829.00 -2,446.00 0.00 -4,388.00 -5,093.00 -4,742.00 -$24,308.00 Net Salary Package Total $132,145.00 $135,114.00 $131,273.00 $208,483.00 $129,331.00 $134,779.00 $148,345.00 $1,019,470.00



SECTION 428 (2) (r) (III) - CATEGORISATION OF COUNCIL BUSINESSES AND THE IMPLEMENTATION OF COMPETITIVE NEUTRALITY

PRINCIPLES

The principle of competitive neutrality requires that government businesses including those significant business functions operated by local government operate without net competitive advantages over the private sector as a result of their public ownership. The Council’s auditors, Spencer Steer & Associates, conducted a review during 1997-98 of Council functions that could be considered as business activities Spencer Steer & Associates identified two types of business activity within the Council; that is, Category 1 functions (with a turnover of more than $2 million per annum) and Category 2 functions (with a turnover of less than $2 million per annum). The following functions were categorised as being business activities and ones to which the principles of competitive neutrality could be applied: Category 1 • Waste Management Services - waste collection and disposal (Domestic, Trade and Recyclables). • Commercial Property Management - Managed rental property portfolios. Category 2 Development Applications - Buildings, Development and Subdivision approval processing. Car Parking Services - Permanent and Casual offstreet parking facilities subject to hire. North Sydney Oval Function Centre - Bar and catering facilities available for hire to the public and members. A Category 1 business activity is defined as one which must comply with corporatisation requirements in relation to the following: (i) separate identification of the function within Council; (ii) separate internal accounting and reporting to Council; (iii) application of Taxation Equivalent Regime (TER) payments to its business pricing. It was recommended that a Category 2 business activity should only follow the principles outlined above when it was economically feasible to do so.



NORTH SYDNEY COUNCIL

STATEMENT OF FINANCIAL PERFORMANCE BY BUSINESS ACTIVITIES for the year ended 30th June 2003

BUSINESS ACTIVITIES

Commercial Properties (Cat

1) Waste Management

(Cat 1) N.S. Oval Function Centre

(Cat 2) Car Parking Services

(Cat 2) Development Applications

(Cat 2) '000 '000 '000 '000 '000 Notes 2003 2002 2003 2002 2003 2002 2003 2002 2003 2002

EXPENSES FROM ORDINARY ACTIVITIES Employee Costs A3 39 36 827 821 138 136 442 431 1,925 1,792 Materials & Contracts A3 572 566 4,307 4,468 179 198 248 211 203 256 Depreciation & Amortisation A3 192 191 - - 21 27 164 161 - - Other Operating Expenses A3 173 148 1 2 12 12 100 88 - 1 NCP Imputation Payments 2 239 228 97 95 162 185 154 166 495 468 TOTAL 1,215 1,169 5,232 5,386 512 558 1,108 1,057 2,623 2,517 REVENUE FROM ORDINARY ACTIVITIES User Charges & Fees A4 4,109 3,937 6,227 6,090 322 320 1,736 1,762 1,341 1,202 TOTAL 4,109 3,937 6,227 6,090 322 320 1,736 1,762 1,341 1,202

ORDINARY ACTIVITIES RESULT BEFORE CAPITAL AMOUNTS 2,894 2,768 995 704 (190) (238) 628 705 (1,282) (1,315) Corporate Taxation Equivalent 2 868 830 299 211 - - 188 212 - - SURPLUS (DEFICIT) FOR YEAR 2,026 1,938 696 493 (190) (238) 440 493 (1,282) (1,315) Add: Accumulated Profits brought forward 15,351 15,545 1,009 788 1,235 1,267 9,195 9,324 (396) - NCP Imputation Payments retained 1 1,107 1,058 396 306 162 185 342 378 495 468 Equity Contribution - - - 272 21 - 716 451 Recognition of Land Assets - - - - - - 9,538 - - - Less: Dividends Paid 2 (3,220) (3,190) (479) (578) - - (73) (1,000) - ACCUMULATED SURPLUS 15,264 15,351 1,622 1,009 1,479 1,235 19,442 9,195 (467) (396) RATE OF RETURN ON CAPITAL 2 19.17% 18.35% N/A N/A NIL NIL 3.21% 7.55% NIL NIL NOTIONAL SUBSIDY FROM COUNCIL 2 N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A This Statement is to be read in conjunction with the attached Notes.




STATEMENT OF FINANCIAL POSITION by BUSINESS ACTIVITIES for the year ended 30th June 2003

BUSINESS ACTIVITIES

Commercial Properties (Cat

1) Waste Management (Cat

1) N.S. Oval Function Centre (Cat 2) Car Parking Services (Cat 2) Development

Applications (Cat 2) '000 '000 '000 '000 '000 Notes 2003 2002 2003 2002 2003 2002 2003 2002 2003 2002 CURRENT ASSETS Cash Assets A6 - - 1,591 954 6 6 8 2 - - Receivables A7 180 267 90 109 29 20 2 14 - - Inventories A8 - - - - 8 13 - - - - TOTAL CURRENT ASSETS 180 267 1,681 1,063 43 39 10 16 - - NON-CURRENT ASSETS Property, Plant & Equipment A9 15,095 15,085 - - 1,445 1,205 19,560 9,339 - - TOTAL NON-CURRENT ASSETS 15,095 15,085 - - 1,445 1,205 19,560 9,339 - - TOTAL ASSETS 15,275 15,352 1,681 1,063 1,488 1,244 19,570 9,355 - - CURRENT LIABILITIES Payables A10 11 1 2 7 1 4 32 16 - - Other A10 - - - - - - 79 90 - Provisions A10 - - 23 19 3 3 8 24 137 123 TOTAL CURRENT LIABILITIES 11 1 25 26 4 7 119 130 137 123 NON-CURRENT LIABILITIES Provisions A10 - - 34 28 5 2 9 30 330 273

TOTAL NON CURRENT

LIABILITIES - - 34 28 5 2 9 30 330 273 TOTAL LIABILITIES 11 1 59 54 9 9 128 160 467 396 NET ASSETS $ 15,264 15,351 1,622 1,009 1,479 1,235 19,442 9,195 (467) (396) EQUITY Accumulated Surplus 15,264 15,351 1,622 1,009 1,479 1,235 19,442 9,195 (467) (396) Asset Revaluation Reserve - - - - - - - - - - TOTAL EQUITY $ 15,264 15,351 1,622 1,009 1,479 1,235 19,442 9,195 (467) (396) This Statement is to be read in conjunction with the attached Notes




NOTES TO AND FORMING PART OF THE SPECIAL PURPOSE FINANCIAL REPORTS

NOTE 2 - NATIONAL COMPETITION POLICY NOTIONAL PAYMENTS for the year ended 30th June 2003

Commercial Properties

(Cat 1) Waste Management (Cat

1) N.S. Oval Function Centre (Cat

2) Car Parking Services (Cat

2) Development Applications

(Cat 2) 2003 2002 2003 2002 2003 2002 2003 2002 2003 2002 TAXATION EQUIVALENT PAYMENTS Rate Rate Rate Rate Rate Rate Rate Rate Rate Rate Sales Tax N/A N/A N/A N/A N/A Land Tax 1.85% 1.85% 1.85% 1.85% 1.85% 1.85% 1.85% 1.85% 1.85% 1.85% Stamp Duty 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% Payroll Tax 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% Fringe Benefits Tax Applies Applies Applies Applies Applies Applies Applies Applies Applies Applies Bank Account Debits Tax 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%

CORPORATE TAXATION EQUIVALENT 30% 30% 30% 30% 30% 30% 30% 30% 30% 30%

DIVIDENDS PAID -158.93% -164.60% -68.82% -117.24% N/A N/A -16.59% -202.84% N/A N/A RATE OF RETURN ON CAPITAL Required Rate of Return Actual Rate of Return 19.17% 18.35% N/A N/A NIL NIL 3.21% 7.55% NIL NIL



SECTION 428 (2) (r) – (IV) FREEDOM OF INFORMATION

From July 2002 to June 2003, Council received 19 Freedom of Information requests. For many years Council has adopted a policy of open government and part of this policy is the availability of all files for perusal by the public, except those relating to staff matters or confidential legal advice. Between July 2002 and June 2003, 547 requests to view files and 420 requests to view plans were received and dealt with under Council’s Access to Files Policy. 1999/00 2000/01 2001/02 2002/03

FOI Requests 9 11 9 19

File Perusals 850 854 898 967

Of the 19 FOI requests received, full access was granted in 15 cases, none were refused access and four applicants discontinued their applications. Freedom of Information / Privacy – Activities through the year Through the previous year Council revised its Access to Files policy and as part of this process, referred it to the NSW Ombudsman and its legal advisers for review and comment. As a result of this review, changes were made to the policy to ensure it reflects Council’s open access philosophies in relation to information held by the organisation. Council adopted and implemented without amendment the “Model Privacy Management Plan” prepared by the Privacy NSW Working Party with effect from 1 July 2000. This Management Plan continues to guide Council in relation to issues concerning privacy and access to information. Council holds information of a private and personal nature including names and addresses, telephone numbers, tax file numbers and social security details. Such information is held in correspondence, files, public registers and reports and may be stored in hard copy or electronic form. It is only used for the purpose for which it was collected which is to pursue Council’s lawful and proper functions, but may be read by Councillors, Council Planners, and other officers, Planning Consultants, Lawyers (on behalf of Council) objectors and, in relation to development applications, applicants and their representatives.



SECTION 428(2) (s) - AMOUNT OF RATES AND CHARGES WRITTEN OFF DURING 2002-2003 (LOCAL GOVERNMENT [RATES AND

CHARGES] REGULATION 1993)

• Rates written off during the period were $10,272.95

• Interest charges written off during the period were $2,784.98



APPENDIX A - AUDITOR’S REPORT



2 September 2003 The Mayor North Sydney Council Council Chambers 200 Miller Street NORTH SYDNEY NSW 2059 Madam Mayor,

Audit Report - Year Ended 30 June 2003

We are pleased to advise completion of the audit of Council’s books and records for the year ended 30 June 2003 and that all information required by us was readily available. We have signed and attached our reports as required under Section 417(1) of the Local Government Act, 1993 and the Local Government Code of Accounting Practice and Financial Reporting to; ��The General Purpose Financial Report; and ��The Special Purpose Financial Report. Our audit has been conducted in accordance with Australian Auditing Standards so as to express an opinion on both the General and Special Purpose Financial Reports of the Council. We have ensured that the accounts have been prepared in accordance with Australian Accounting Standard AAS27 and the Local Government Code of Accounting Practice and Financial Reporting. This report on the conduct of the audit is also issued under Section 417(1) and we now offer the following comments on the financial statements and the audit; 1. RESULTS FOR THE YEAR 1.1 Operating Result The Statement of Financial Performance discloses an increase in net assets, as a result of operations for the year of $12.151 million as compared with $2.693 million in the 2001/2002 financial year. The following table sets out the results for the year as compared to the previous year and the extent (%) that each category of revenue and expenses contributed to the total.



2003% of Total 2002

% of Total

Increas e (Decreas e)

$000 $000 $000O rdinary Expe ns e s

Employees Costs 19,987 39% 18,036 36% 1,951 Depreciation 9,453 18% 10,466 21% (1,013) Other 22,064 43% 21,004 42% 1,060

51,504 100% 49 ,506 100% 1,998

O rdinary Re ve nue s be fore CapitalRates & Annual Charges 24,851 47% 23,708 51% 1,143 Grants & Contributions 2,774 5% 2,798 6% (24) Other 24,737 47% 20,104 43% 4,633

52,362 100% 46 ,610 100% 5,752

Surplus (De ficit) from O rdinary Activitie s be fore Capital ite ms $ 858 $ (2 ,896) $ 3 ,754

Capital Revenues 11,293 5,589 5,704 Surplus (De ficit) from all Activ itie s $ 12,151 $ 2 ,693 $ 9 ,458

The operating result for the year increased by $9.458 million and was made up of additional operating revenues of $11.456 million and increased operating expenses of $1.998 million. Fluctuations of note from the previous year consist of;

��Section 94 contributions increased by $5.472 million to a total of $10.031 million. ��Infringement revenue increased by $2.413 million to $3.883 million as a result of Council increasing its jurisdiction over the issue of on street parking

infringements during the year. However, additional operating costs (labour and materials) incurred in the issue and collection of infringements amounted to $1.5 million.

��Exposure to the accumulated deficit of Statewide Mutual decreased by $583,000.



1.2 Funding Result The Operating Surplus of $12.151 million does not take into account the effect of capital revenues and expenditures that formed part of Council’s annual budget. Council raises revenues (rates, annual and user charges, borrowings, etc) based upon projected operating costs, capital outlays and projects. In reviewing Council’s overall financial performance it is useful to consider the total source and mix of operating and capital revenues and where they were applied to during the year. The table below sets out to illustrate the funding result for the year with a comparison to the previous year.

2003 2002Funds were provided by:- $000 $000

Operating Result (as above) 12,151 2,693Add back non funding items:-

- Depreciation 9,453 10,466- Book Value of Assets Sold 1,241 884- (Surplus)Deficit in Joint Ventures 72 19

22,917 14,062Net Transfers from Externally Restricted Assets 0 1,967Net Movements between Current/Non Current Assets & Liabilities 0 32

22,917 16,061

Funds were applied to:-Purchase and Construction of Assets (13,034) (13,702)Principal Repaid on Deferred Creditors (80) (80)Net Transfers to Externally Restricted Assets (2,633) 0Net Transfers to Internal Reserves (4,041) (2,752)Advances to Deferred Debtors (2) (153)Net Movements between Current/Non Current Asset & Liabilities (2,861) 0 (22,651) (16,687)

Increase(Decrease) in Available Working Capital for the Year $ 266 $ (626)



2. FINANCIAL POSITION 2.1 Available Working Capital Available Working Capital is a financial indicator, which adjusts Council’s Net Current Asset position to take into account funds set aside for future works and commitments and for liabilities that are funded in the 2003/04 budget. Available Working Capital stood at $1.776 million on 30 June 2003 and was made up as follows;

2003 2002 Change $000 $000 $000

Net Current Assets (as per the Accounts) 32,103 25,385 6,718

Add(Less): Budgetted to Pay(Receive) in the next 12 months- Borrowings 80 80 0- Employees Leave Entitlements 1,726 1,502 224- Deferred Debtors (195) (193) (2)

Less: Externally Restricted Assets (13,215) (10,582) (2,633)Less: Internally Restricted Assets (18,723) (14,682) (4,041)

Available Working Capital as at 30 June $ 1,776 $ 1,510 266

The level of Available Working Capital should be at a sufficient level, in order to finance hard core debtors and stores and to provide a buffer against unforeseen and unbudgeted expenditures. Taking into consideration the nature and level of the internally restricted assets (Reserves) set aside, we are of the opinion, that Available Working Capital as at 30 June 2003 was sound.



2.2 Current Ratio This ratio is a good indicator of Council’s ability to operate and meet its debts in the short term. The Statement of Performance Measurement (Note 13) discloses current assets exceeding current liabilities by a factor of 4.61 to 1. After allowing for externally restricted assets and specific purpose liabilities, this ratio referred to as the Unrestricted Current Ratio was 3.12 to 1 and in fact represents the general funds of Council.

Unrestricted Current Ratio

1.0

2.0

3.0

4.0

2000 2001 2002 2003

2.3 Debt Service Ratio Apart from servicing an interest free government advance of $220,000 over the next two years, Council is debt free and has been for over 6 years. 2.4 Summary Council’s overall financial position, when taking into account the above financial indicators, is in our opinion, sound.



3. CASH ASSETS 3.1 Cash & Investments Cash and investments held at the close of the year amounted to $44.425 million as compared with $35.593 million and $33.552 million at the close of financial years 2002 and 2001 respectively. The following table summarizes the purposes for which cash and investments were held;

$-

$6

$12

$18

$24

$ m

illio

ns

ExternalRestrictions

Reserves Uncommitted

Cash & Investments 2001 2002 2003

Externally restricted cash and investments are restricted in their use by externally imposed requirements and consisted of unexpended development contributions under Section 94 of $17.116 million, unexpended specific purpose grants, contributions and special levies of $733,000 and domestic waste management charges of $1.591 million. Internally restricted cash and investments have been restricted in their use by resolution or policy of Council to reflect forward plans, identified programs of works, and are in fact Council’s “Reserves”. These Reserves totalled $20.038 million. Their purposes are more fully disclosed in Notes 6 of the financial statements. Unrestricted cash and investments amounted to $4.947 million, which are available to provide liquidity for day to day operations form the basis of Council’s sound financial position.



3.2 Cash Flows The Statement of Cash Flows illustrates the movement of cash flowing into and out of Council during the year (including GST paid and collected) and reveals that Council’s cash assets increased by $8.832 million from an opening balance of $35.593 million. Operating activities contributed net cash of $20.602 million and was supplemented by the sale of assets ($1.346 million). Cash outflows other than operating activities were used to repay and grant advances ($82,000) and to purchase and construct assets ($13.034 million). 4. RECEIVABLES 4.1 Rates & Annual Charges Net rates and annual charges levied during the year totalled $24.851 million, and represents 39.04% of Council’s total revenues as compared with 45.42% during the previous year. The total rates and annual charges receivable (including arrears) was $25.322 million. Arrears at the close of the year amounted to $612,000 representing 2.42% of those receivables.

Rates & Annual Charges Outstanding

1.4%

2.9%

1.9%

2.4%

2000

2001

2002

2003



4.2 Other Receivables Receivables (other than Rates & Annual Charges) total $2.568 million, and a break up is provided in Note 7 to the financial statements. The Provision for Doubtful Debts in respect of the above receivables stood at $333,000 and includes Section 611 charges in respect of telecommunication cables ($288,000) which are in dispute. We have examined the outstanding balances and conclude that the provision appears adequate. 5. PAYABLES Employees Leave Entitlements Council’s provision for its liability toward employees leave entitlements and associated on costs amounted to $5.779 million (2002 - $4.933 million). Reserves should be held to enable Council to meet unbudgeted and unanticipated retirements. At the close of the year, $2.672 million was held for this purpose, which represented 46.24% of Council’s obligation to their employees and is in our opinion, more than adequate. 6. CONCLUSION We wish to record our appreciation to your General Manager and her staff for their ready co-operation and the courtesies extended to us during the conduct of the audit and commend your staff for the early completion of the financial statements. Yours faithfully, SPENCER STEER Chartered Accountants N. MAH CHUT Partner

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