SYLLABUS FOR JTO BATCHES-PHASE-I

I. GENERAL ADMINISTRATION

Sl.No.TopicsDuration

Theory Practical

1BSNL Vision & Mission 1.5 Hours

2Personality Development

a)Ice Breaking2.0 Hours

b)Time Management2.0 Hours

c)Transactional Analysis2.0 Hours

d)Communication skills & Effective Communication4.0 Hours

e)Positive Thinking2.0 Hours

f)Behavioural & Attitudinal change4.0 Hours

g)Team Building2.0 Hours

h)Motivation2.0 Hours

i)Leadership 2.0 Hours

j)Crisis Management2.0 Hours

k)Stress Management, Meditation, Yoga & Fitness8.0 Hours

l)First Aid2.0 Hours

Criterion Test-1 (on Personality Development)1.0 Hour

3Departmental practices

a)Organisational set up of BSNL1.0 hour

b)Establishment, File keeping and office procedure8.0 Hours

c)BSNL CDA Rules4.0 Hours

d)Project Management2.0 Hours

e)Management of Telecom Equipments5.0 Hours

f)Management of Materials and Inventory8.0 Hours

g)Corporate Practice6.0 Hours

h)Corporate Finance3.0 Hours

Criterion Test-2 (on Departmental practices)1.0 Hour

Total74 .5 Hours

Group Discussion3.5 Hours

Grand Total

78 Hours (2 Weeks)

II. BASIC TELECOM TECHNOLOGY

Sl.No.TopicsDuration

Theory Practical

2.1Evolution of Telecom1.0 Hour

2.2Overhead Lines & Telephony

a.Erection of Subscriber loop from DP point to Subscriber Premises.1.0 Hour

b)Protective Arrangements & termination of Exchange line at subscriber premises.1.0 Hour

c)Telephone Instruments2.0 Hours

Total5.0 Hours

2.3 Underground Cables

Sl.No.Topics Duration

Theory Practical

a)Introduction to Underground Cables1.0 Hour

b)Cable Laying, Cable Jointing, Cable Termination2.0 Hours

c)Power Telecommunication Co-ordination Committee and Protective Devices for Cable Works1.0 Hour

d)Preventive Maintenance & Cable Records2.0 Hours

e)Computerization of Cable Records1.0 Hour

f)Fault Repair Service, TRAI Parameters1.0 Hour

g)Up-gradation & Rehabilitation of External Plant, Pole-less Scheme2.0 Hours

h)Inspection of External plant 1.0 Hour

i)Testing of Cables, Cable Faults & Localization (Practical)-2.0 Hours

j)Cable Jointing Demonstration-1.0 Hour

Total11 Hours3.0 Hours

2.4 POWER PLANT & AIR-CONDITIONING

Sl.No.TopicsDuration

Theory Practical

a)Basic Types of Power Plants and specification1.0 Hour

b)Working Principle of Conventional Power Plant (Brief)2.0 Hours

c)Working Principle of SMPS1.0 Hour

d)Installation & Maintenance of SMPS1.0 Hour

e)Working Principle of conventional Battery (Brief)1.0 Hour

f)Working Principle of VRLA Battery1.0 Hour

g)Method of Battery working1.0 Hour

h)Installation and Maintenance of VRLA Batteries2.0 Hours

i)Defects & remedies in cells1.0 Hour

j)Working Principle of UPS/Inverter1.0 Hour

k)AC Plant and Engine Alternators-Operation and Maintenance4.0 Hours

l)Earthing & Measurements1.0 Hour

m)Fire Fighting1.0 Hour

n)Practicals on Earth Measurements-1.0 Hour

Criterion Test1.0 Hour

Total35 Hours4.0 Hours

Grand Total 39 Hours (1 Week)

III. FUNDAMENTALS OF TRANSMISSION

Sl.No.TopicsDuration

Theory Practical

3.1 a)Transmission Units1.5 Hours-

b)Line Characteristics2.0 Hours-

c)Distortion, Cross-talk, Impedance matching1.5 Hours-

d)Cross-talk, Impedance matching in Telecom Network1.5 Hours-`

e)PCM principles2.0 Hours-

3.2 a)Fundamentals of Digital Transmission2.0 Hours-

b)Encoding and Modulation Techniques2.0 Hours-

c)Description of Digital Hierarchies2.0 Hours-

d)Digital Multiplexing concepts1.5 Hours-

e)Justification and control, jitters1.5 Hours-

f)Line Coding2.0 Hours-

3.3. a)Electromagnetic Wave theory, Antenna Radiation2.0 Hours-

b)Introduction of UHF, Microwave, Satellite and V-Sat6.0 Hours-

3.4 a)Optical Fibre Cable, construction characteristics & splicing4.0 Hours-

b)Over view of PDH systems & SDH2.0 Hours-

3.5 a)MSPP, RPR & NGSDH2.0 Hours-

b)Principles of DWDM2.0 Hours-

c)Synchronization 2.0 Hours-

d)FTTH & PON2.0 Hours-

3.6Different Access Techniques2.0 Hours-

Practical -10.5 Hours

Film1.0 Hour

Criterion Test1.0 Hour--

Mastery Test3.0 Hours

Total45.5Hours13.5Hours

Grand Total

59 Hours (1.5 Week)

IV. FUNDAMENTALS OF SWITCHING

Sl.No.TopicsDuration

Theory Practical

4.1Fundamentals of Electronic Exchanges

i)Introduction to Electronic Exchanges1.5 Hours-

ii)Basic concept of Telephone traffic, Quantitative Indicators for quality of service.1.5 Hours`

iii)Basic Principles of Electronic Exchanges2.0 Hours-

iv)Digital Switching3.5 Hours-

v)Signaling in Telecommunication

Subscriber Signaling

Trunk Signaling

SSTP2.0 Hours

2.0 Hours

1.0 Hour-

vi)Billing Process & CDR based billing1.5 Hours-

vii)ISDN Introduction1.5 Hours-

viii)Intelligent Network 2.0 Hours-

ix)V5.2 Interface1.5 Hours

x)NGN1.5 Hours

xi)Future Technologies1.0 Hour

Total22.5 Hours

4.2(b)Basic Switching System(C-DOT AN RAX)

i)Introduction to AN-RAX 0.25 Hour

ii)Specifications of AN-RAX0.25 Hour

iii)System Architecture0.5 Hour -

iv)Hardware Architecture0.5 Hour -

v)Software Architecture0.5 Hour

vi)Data creation in LE0.5 Hour-

Total2.5 Hours

4.2(c)Basic Switching System(C-DOT MAX-XL)

i)a) To list out and explain the basic growth modules

b) To describe the general system features0.5 Hour -

ii)a) To explain the termination capacities for different configuration.

b) To explain the traffic capacities for different configuration.

c) To explain the various subscriber feature.2.0 Hours

iii)a) To explain the different functions of basic modules and enumerate the hardware units for these functions.

b) To describe briefly the function of CM & AM2.0 Hours

Total4.5 Hours

Practicals

P1 Identification of component unit of CDOT RAX

P2-Practicals on data creation related to AN & MAX.1.5 Hours

4.5 Hours

Criterion Test on Fundamentals of Switching1.5 Hours

Group Discussion2.0 Hours

Total33 Hours6.0 Hours

Grand Total

39 Hours (1 Week)

V. DATA COMMUNICATION

Sl.No.TopicsDuration

Theory Practical

a)Introduction to Data Communication, Basic Concepts, Nyquist theorem, Shannons Theorem5.0 Hours

b)OSI Reference model1.5 Hours

c)Transmission of digital data Interfaces & Modems3.0 Hours

d)Error detection and correction2.0 Hours

e)Data Link Control1.5 Hours

f)Data link protocol1.5 Hours

g)Network Essential-Fundamentals of Networking3.5 Hours

h)Data Switching Techniques & Packet Switching3.5 Hours

i)IP Addressing, subnetting, supernetting, CIDR, TCP/IP, Routing Protocols6.0 Hours

j)Practical on Network Components and server based LAN Networking.8.5 Hours

k)Group Discussion2.0 Hours

Criterion Test1.0 Hour

Total30.5 Hours8.5 Hours

Grand Total 39 Hours(1 Week)

VI. NEW TECHNOLOGY FAMILIARIZATION Sl.No.TopicsDuration

Theory Practical

a)Overview of Internet and Intranet1.5 Hours-

b)Types of Internet Accounts & tariff

Configuration of dial up Networking

Modem

Proxy Server1.0 Hour

30 min.

30 Min.

1.0 Hour-

-

-

-

c)E-Mail3.0 Hours-

d)DNS,RAS1.0 Hour-

e)Security, Fire wall1.5 Hours-

f)Over view of NIB-I & type of ISP Nodes1.5 Hours-

g)Over view of NIB-II project2.5 Hours-

h)Packages used in BSNL3.0 Hours-

i)ATM1.0 Hour-

j)MPLS & MPLS based VPN3.0 Hours -

k)MLLN1.0 Hour-

l)Broadband & Multiplay, Rural Broadband2.5 Hours-

m)Broadband Access (Wired &Wireless)3.0 Hours-

n)Next Generation Networks1.0 Hour-

o)Internet Practical-1.5 Hours

p)Visit to ISP Node,-2.0 Hours

q)Configuration of CPE for Broadband-3.0 Hours

Criterion Test1.0 Hour

Group Discussion3.0 Hours

Total32.5 Hours6.5 Hours

Grand Total39 Hours (1 Week)

VII. MOBILE COMMUNICATION

Sl.No.TopicsDuration

Theory Practical

GSM & WLL

a)Cellular Concept1.5 Hours

b)GSM architecture1.5 Hours

c)RF Interfaces1.5 Hours

d) GSM Services1.5 Hours

e)Call Processing 1.5 Hours

f)Call & Mobility Management1.5 Hours

g)Billing &Customer care system1.5 Hours

h)Visit to GSM Lab1.5 Hours

i)GPRS/EDGE/IMT 2000/3G3.0 Hours

j)GSM RF Planning & Engineering Aspects3.0 Hours

k)Overview of WLL &CDMA3.0 Hours

l)Overview of WCDMA / 3G GSM1.5 Hours

m)Hardware Architecture of V5.2 & MSC based system1.5 Hours

n)FWT/HHT Configuration & Programming1.5 Hours

o)CDMA 2000 IX AND IX EVDO1.5 Hours

p)SACFA1.5 Hours

q)BSNL Plans1.5 Hours

r)Visit to CDMA Lab1.5 Hours

s)Field Visit3.0 Hours

Criterion Test1.5 Hours

Group Discussion3.0 Hours

Total33.0 Hours6.0 Hours

Grand Total

39 Hours (1 Week)

VIII. MARKETING ( 01 Week)Sl.No.TopicsDuration

Theory Practical

a) Public Relations & Image Building1.5 Hours

b) Marketing of services An Overview2.0 Hours

c) Market Research, Customer Behavior & Customer Care.3.0 Hours

d) Marketing Strategies1.5 Hours

e) Service Quality1.5 Hours

f) Service Pricing1.5 Hours

g) Franchisees networks1.5 Hours

h) E-Marketing & Sales1.5 Hours

i) Internal Marketing1.5 Hours

j) Business Development & Corporate Marketing1.5 Hours

k) Managing Advertising Agencies & Media Relations2.0 Hours

l) Marketing strategies of BSNL1.5 Hours

m) Consumer Protection Act1.5 Hours

n) Commercial & Tariff aspects of services & Comparison with those of other operators2.0 Hours

o) TRAI1.0 Hours

p) TDSAT1.0 Hours

q) USO1.0 Hours

r) IUC1.0 Hours

s) Syndicate Presentation by Trainees4.0 Hours

t) Case Study6.0 Hours

Theory Test (Criterion Test)1.0 Hours

Grand Total

39 Hours (1 Week)

IX. MISCELLANEOUSSl.No.TopicDuration

Registration/Evaluation/Missed Test/Feed back 0.5 Week