Journey to the Intelligent Edge
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Transcript of Journey to the Intelligent Edge
Journey to the Intelligent Edge
Howard BowlandVice President, WW Intelligent Edge Services PortfolioHPE Pointnext
BACK TO THE FUTURE
2
Mobile-CloudCentralized2005-2020
Edge-IntelligenceDistributed
2020 -
MainframeCentralized1960-1970
Client-ServerDistributed1980-2000
Source: Peter Levine, Andreessen Horowitz
3
Converged campus and branch networks
continue to grow, driven by mobility
Advent of IoT is accelerating innovation
across industrial segments
Ubiquitous connectivity driving explosion of
IoT inside and outside the enterprise
15B
Connected Devices
(Cellular and Non-Cellular IoT)
2014 2020
7B
3BSmartphone
Shipments
PEOPLE, PLACES AND THINGS GROWTH DRIVING EDGE INVESTMENT
INSIDE THE
EDGE
4
SENSE
INFER
ACT
LEARN
Source: Peter Levine, Andreessen Horowitz
HPE POINT OF VIEW ON INTELLIGENT EDGE SERVICES
5
The Things are out at the “Edge”
6
Real time
actions
Operations
& in-band nalytics
(operations
technology)
Transform customer
engagement
Differentiate products
and services
“Cost Reduction” “New Revenue Streams” “Qualitative Collaboration”
Optimize utilization of physical and financial
assets
What’s Driving IoT adoption?
Business Benefits:‒ Increased Efficiency
‒ Risk Reduction
‒ Better Visibility
‒ New Revenue Streams
IT OT
Long-term
learning
Enterprise Systems
& Out-of-band Analytics
Two different IT contexts where services matter
Hybrid IT IT Edge
Centralized Decentralized
Controlled by IT Controlled by OT
IT partnerships (e.g. ISV’s) OT partnerships (e.g. sensor manufactures)
Predictable, controlled environment Mixture of environments
Typically high level IT expertise Typically little or no IT expertise
Focused on workloads and apps Focused on interactions and experiences
Consumed as a service
Security matters
• HPE is an established player
• Large market where on-prem IT is under pressure
• Unprecedented change, driven by digital transformation
and Cloud
• HPE establishing itself as a player
• Emerging market with huge potential
• The Edge IT Experience is synonymous with the
Edge User experience
Aruba Networking
Edgeline Servers
EasyConnect
DC Networking
High End Storage
MCS & HPC
Converged System
TS needs to deliver customer success through IT in context, not have one experience by product
Hybrid IT IT Edge
Proliant
Storage
HPN Switches
OneView
SDN
Hyper Converged
COMPUTE on the EDGE requires to rethink Services
9
What we hear from customers Our Point of View
‒ Compute is part of a solution, not the solution
‒ IoT is not managed by the IT department
‒ Data is key to maintaining production efficiency
‒ Compute on the Edge is a Transparent IT
‒ Location: on the Edge, not data center environment
‒ Business critical
‒ Compute on the EDGE requires a new approach to Services
• Business critical environments
• New ownership experience
• Simplified IT
‒ 24x7 business critical support services are needed
User Experience
Edge IT Experience
Delivering outcome-based IT edge experiences as a service
10
Business Outcome Analytics
Expert Advice and Guidance
Non-IT field support –Augmented Reality assistance
Simplified Provisioning
Remote managed and controlled equipment
Consumption economics – pay as you go, charge by job done
Industry leading security focus
Real time monitoring
User Experience
Delivering outcome-based IT edge and user experiences as a service
11
Business Outcome Analytics
Expert Advice and Guidance
Non-IT field support –Augmented Reality assistance
Simplified Provisioning
Remote managed and controlled equipment
Consumption economics – pay as you go, charge by job done
Industry leading security focus
Real time monitoring
Edge IT Experience
Edge IT & User Experience
Transformation Workshop
Strategy & Architecture
Aruba Wired &
Wireless Infrastructure
Aruba Airwave
Aruba ClearPass
Aruba Meridian
Aruba ALE
Project
Management
Technical Consulting
Education & Training
Staging & Integration
Deployment & Installation
Site Surveys
Pilots
HPE Edge Care for
Wired & Wireless
Monitor, Operate & Admin
for Wired & Wireless
Monitor, Operate & Admin for
Intelligent Spaces & Venues
HPE Edge Care for
Intelligent Spaces & Venues
OperationalProfessionalAdvisory &
Transformation
HPE Pointnext Intelligent EdgeNetworking & Intelligent Spaces Portfolio
• Wi-Fi and RF analysis
• Regular solution performance health checks
• Network performance reviews
• Reactive support on LPV solution
components
• Custom service windows and SLA’s
• On-Site spares options
• Working with TSC to install and
implement LPV infrastructure
• Multi location rollout and custom
deployment including PMO
• Remote Solution Operation and
Management
• NOC Service
• On-Site event day options
• Dedicated Account Support Team
• Familiarity with customer LPV
solution
• Performance and activity reviews
Customer Need/Business outcome:
– usually has a set period of time to deliver their service.
– dependent on creating an experience for their customers
during a short period of time.
– critical that during that timeframe the network
and the connections to the network are available
– instant replays on personal devices
– ordering food from their seat.
– Drives customer satisfaction and revenues for the venue
– Campus Care provides the services needed to make all of
this happen.
Deployment Maintenance
Solution Performance & Optimisation
Customer EngagementOperations & Management
LARGE PUBLIC VENUES
MAJOR INTERNATIONAL AIRPORT
Customer Business Imperatives
• Offer the best customer experience
• Increase the number of passengers
• Increase each customer’s share of wallet
Customer Requirements
• Network Management Agreement
(data, voice & wireless)
• Scale: All networking activity for a 2 mile campus
Aruba Products ~1,000 core & edge switches ~900 Wireless Access Points
Support Services
• Campus Care
• Management & Support of environment
• 99.99% availability of core network
• 24x7 on-site team of 16 dedicated staff