7/24/2019 Journal Week 2 Shabi

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North South University

Journal (Week 2)

Name : Shabi Ibne Aref

ID : 0!02"20#0

$ourse : %US "&

Faculty : Md. Anwar Sadat Shimul [AwS]

7/24/2019 Journal Week 2 Shabi

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Journal (Week 2)

'n the 2neek of my internshi*+ at the very first ay of the eek an at the very mornin, I first

sa some un*leasant situation in the bank- 'ne .ustomer behave very rou,hly ith our A/ 1

o*eration mana,er- irst+ I in3t unerstan anythin, but then I aske one of the offi.ers of the

bank about that in.ient- 4e tol me that the *erson mae a mistake in his .he.k an no

blamin, the bank- When our sir tol him about that+ he ,ot an,ry+ an starte shoutin,- 5hat as

the first in.ient that I observe in the bank- As I e.ie+ an the offi.er also tol me to

.on.entrate on a s*e.ifi. se.tion for fe eeks+ so this eek I also orke in the ,eneral

bankin, se.tion- 5his time they ,ave me a ifferent task- I as tol to .all those .ustomers ho

ha la.kin, in their forms an to .olle.t that information- When I hear that+ I as e6.ite but

after makin, fe .alls I reali7e that it is a very borin, an also very har ork+ be.ause almost

809;09 .ustomers in3t re.eive their *hone an sometimes hen they re.eive they ere not

able to anser my