JOT AUTOMATION - LEAN ON US. SERVICE …...JOT AUTOMATION LEAN ON US. SERVICE PORTFOLIO. Our experts...

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T Automation Ltd. All Rights Reserved.

LEAN ON US. SERVICESPORTFOLIO.

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OUR SOLUTIONS ARE FULLYAUTOMATED, BUT THE SERVICE WE PROVIDE MAKES US HUMAN.

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BACK ON TRACK ASAPEven highly sophisticated robots and production lines benefit from proper usage and regular maintenance. To help you get the most out of your investment, we provide a comprehensive set of services, spare parts, and training programs to ensure that everything runs precisely the way it has been designed. Running at a high pace 24/7, even the toughest machines sometimes break down unexpectedly. Wherever your factory or assembly line may be, our global service network is always close by for you to lean on.

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We understand the value of delivering projects on time, on budget and to the customer’s expectations. It is our way to do business and critical to long-term success in the highly competitive wireless industry.

Our strong project management, including detailed evaluation of scope and budget, ongoing risk management, resourcing and measurement of results, is the link to your excellence. Our structured way of working enables us to predict risks, better manage costs and deliver quality results to you.

But project management is not just straightforward management of things and timetables. Most of all, it is about leadership. We have the best competences and people as a single contact point for smooth customer communication and leading the project teams.

PROJECT MANEGEMENT LINK TO DELIVERY EXCELLENCE

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We deliver spare part kits, tools, and documents according to JOT product design and warranty terms. Always just on time.

We have built our global and local communication channels to ensure the stock, lead-time, and logistics efficiency of our spare parts.

With our technical know-how, competence and process we can provide customized spare part kits meeting your needs just perfectly. So you can have more than just spare parts to make your production lines even more productive.

SPARE PARTS JUST ON TIME

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When you need to get your JOT products properly installed, you can lean on us. We do everything by the book – according to our design specifications, guidelines, and warranty terms. All in order to secure your production functionality.

Being responsible means sticking to plans, providing resources on time, following safety procedures, and having the required tools always at hand.

All quotations , installations, technical upgrades, line modifications, validations, and process approvals are delivered with the highest JOT standards.

PRODUCT INSTALLATION BY THE BOOK

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Our service experts can provide you with technical know-how, quick troubleshooting, problem solving,and professional resources for smooth production shifts with less downtime at your site.

We adapt quickly to your needs. You can get operator training, specific service agreement, and production support among other services. Just let us know what you need, and we will make it happen.

ON-SITE SUPPORT LESS DOWNTIME

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Our hotline number helps you with preliminary troubleshooting and provides the know-how for problem solving.

Our global and local contacts and service channels are built for quick response. Guidance and follow up for service issues are built in to our management process, so that we are always able to trace and report issue handling.

Every day our people communicate in over ten different languages. Just remember that we are there for you, whenever you need us.

24/7 SERVICE ALWAYS AVAILABLE

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If your production line needs repairing, we provide all the services and tools according to technical and safety guidelines.

We can follow your field service reports and trace issues in log files to maintain the performance of your equipment during the warranty period.

When we are up to speed with your equipment, we are ready to take immediate and preventive action to deliver spare parts and ensure your productivity.

REPAIR RAPID RESPONSE

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Whether you need to fulfill safety requirements, train employees with technologies, or enhance their production competences, you can rely on our experienced trainers.

We are more than happy to provide you with tailored training delivery and materials with a fixed price, all according to your needs.

TRAINING ENHANCED COMPETENCE

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MAINTENANCEThe best way to minimize downtime costs and maintain the performance of your JOT equipment and production is to plan preventive maintenance work.

The management and planning of preventive maintenance work includes tasks from inspections to routine maintenance and overhauls.

After maintenance work, the tasks are documented and the lifetime history data can be traced through equipment registers.

MINIMIZED RISKS

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HEALTH CHECKJust like you, your production equipment benefits from regular check-ups to ensure non-stop functionality for its entire lifetime. We are here to help you to care for your investment, preventively.

Our experts carry out carefully and timely planned checks and pre-order spare parts if needed to avoid costly breakdowns and downtime. We are proud to always fulfill the basic warranty terms and deliver the service locally with the highest quality, no question.

PREVENTIVE CARE

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GLOBAL CUSTOMER SERVICE LOCATIONS:BRAZIL CAMPINAS, MANAUSCHINA BEIJING, SHENZHEN, DONGGUAN, SUZHOUESTONIA TALLINNFINLAND OULU, SALO

GLOBAL CUSTOMER SERVICE SOLUTIONSHEADQUARTERS IS IN OULU, FINLAND

GLOBAL FOOTPRINTOVER 60 SERVICE ENGINEERS ON 4 CONTINENTS IN OVER 15 LOCATIONS.

HUNGARY GYÖRITALY AREZZOUSA CUPERTINO, AUSTIN, DALLASVIETNAM HANOI

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WITHOUT PEOPLE, THERE IS NO ORGANIZATION. JOT IS MADE OF ENGINEERING TALENT, MANAGERIAL VISION AND HONEST SERVICE ATTITUDE.

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”Our global project management makes the team play between global teams, customers and partner companies more efficient.”

”Nothing works without proper leadership. At JOT it means ensuring the right resources with the right competence and

appearing on customer site just on time.”

”Every JOT service manager knows when a customer has a problem. It’s the capability for quick reaction with the years of experience that lets us resolve the issues fast and get the

customer back on track.”

“We know the ultimate goal is customer satisfaction.”

MEET OUR PEOPLE

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[email protected]@[email protected]

© Copyright JOT Automation Ltd. All Rights Reserved.

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JOT AUTOMATION - LEAN ON US. SERVICE …...JOT AUTOMATION LEAN ON US. SERVICE PORTFOLIO. Our experts...

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