John Leon, RN, MPH Nursing Homes Projects Specialist, OFMQ › sites › default › files ›...

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John Leon, RN, MPH Nursing Homes Projects Specialist, OFMQ Building Success with Small Improvements

Transcript of John Leon, RN, MPH Nursing Homes Projects Specialist, OFMQ › sites › default › files ›...

Page 1: John Leon, RN, MPH Nursing Homes Projects Specialist, OFMQ › sites › default › files › Building Success.pdf · Repeated Use of the Cycle . Hunches Theories Ideas . Changes

John Leon, RN, MPH

Nursing Homes Projects Specialist, OFMQ

Building Success with Small Improvements

Page 2: John Leon, RN, MPH Nursing Homes Projects Specialist, OFMQ › sites › default › files › Building Success.pdf · Repeated Use of the Cycle . Hunches Theories Ideas . Changes

QAPI Process • QAPI team sets priorities for improvement efforts • Utilize interdisciplinary team to develop the

improvement process • Set a SMART goal to drive efforts

(Specific Measurable Attainable Relevant and Time bound)

“Could your home reduce number of residents that self-report moderate to severe pain from 21.3 to 16.4% in 6 months?”

• Create interventions to achieve your goal (PDSA)

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Page 3: John Leon, RN, MPH Nursing Homes Projects Specialist, OFMQ › sites › default › files › Building Success.pdf · Repeated Use of the Cycle . Hunches Theories Ideas . Changes

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MDS Facility Level Report

Page 4: John Leon, RN, MPH Nursing Homes Projects Specialist, OFMQ › sites › default › files › Building Success.pdf · Repeated Use of the Cycle . Hunches Theories Ideas . Changes

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Determine Your Improvement

Page 5: John Leon, RN, MPH Nursing Homes Projects Specialist, OFMQ › sites › default › files › Building Success.pdf · Repeated Use of the Cycle . Hunches Theories Ideas . Changes

Calculate New Goal

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New Goal Statement

Page 7: John Leon, RN, MPH Nursing Homes Projects Specialist, OFMQ › sites › default › files › Building Success.pdf · Repeated Use of the Cycle . Hunches Theories Ideas . Changes

Tracking QMs

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Tracking Results

Page 9: John Leon, RN, MPH Nursing Homes Projects Specialist, OFMQ › sites › default › files › Building Success.pdf · Repeated Use of the Cycle . Hunches Theories Ideas . Changes

Tracking Pain Management

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Page 10: John Leon, RN, MPH Nursing Homes Projects Specialist, OFMQ › sites › default › files › Building Success.pdf · Repeated Use of the Cycle . Hunches Theories Ideas . Changes

Tracking Pain Management

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Page 11: John Leon, RN, MPH Nursing Homes Projects Specialist, OFMQ › sites › default › files › Building Success.pdf · Repeated Use of the Cycle . Hunches Theories Ideas . Changes

Tracking UTIs

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Tracking Falls with Injury

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MDS Resident Level Report

Page 14: John Leon, RN, MPH Nursing Homes Projects Specialist, OFMQ › sites › default › files › Building Success.pdf · Repeated Use of the Cycle . Hunches Theories Ideas . Changes

The PDSA Cycle for Learning and Improvement

Act Plan

Study Do

Presenter
Presentation Notes
contrast with P-P-P-Panic Plan: Each PDSA has an objective and a measure. Learn from predictions. Study: test hypothesis. Power of learning is things we didn't expect. P-D-S is scientific method. Act: what are we going to do next? Plan-Do is a common problem. If don't study, never know if it works. Some teams Do-Do-Do-Do: good news, get a lot done. Bad news: sometimes find yourself in do-do These things are not PDSA cycles: (unless test different ways) meetings specific tasks: revise a form improving a global measure a plan to accomplish each goal
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PLAN

State the objectives/purpose

Make predictions

Develop a plan to test the change

Page 16: John Leon, RN, MPH Nursing Homes Projects Specialist, OFMQ › sites › default › files › Building Success.pdf · Repeated Use of the Cycle . Hunches Theories Ideas . Changes

DO

Carry out the test

Document problems and observations

Begin to study the data

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STUDY

Complete the study of the data

Compare the data to predictions

Summarize and reflect

Page 18: John Leon, RN, MPH Nursing Homes Projects Specialist, OFMQ › sites › default › files › Building Success.pdf · Repeated Use of the Cycle . Hunches Theories Ideas . Changes

ACT

Adopt-Adapt-Abandon

Determine what modifications need to

be made.

Prepare a plan for the next test.

Page 19: John Leon, RN, MPH Nursing Homes Projects Specialist, OFMQ › sites › default › files › Building Success.pdf · Repeated Use of the Cycle . Hunches Theories Ideas . Changes

Small-scale, Rapid PDSA Cycle- Plan

Purpose: Decrease resident pain by

use of whirlpool bath Plan: • Make sure whirlpool is

working • Schedule time for

resident in whirlpool • Have staff available and

able to assist resident

Do: • Resident uses the

whirlpool • Record effects of

whirlpool Study: • What were the effects of

the whirlpool Act: • Adopt-Adapt-Abandon

Presenter
Presentation Notes
Scale down plan – just add powder to brownies on Tuesday. See what happens Don’t confuse the DO cycle with the “to do” list
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Repeated Use of the Cycle

Hunches Theories

Ideas

Changes That Result in

Improvement

A P S D

A P S D

Presenter
Presentation Notes
I have an idea, I'd like to make it work. Start with a small test (example: goal setting Do a follow-up test.(new script) Do a wider-scale test, tougher more patients, more risk (different culture, different provider) implement at the top. Not one test, many tests Like learning an instrument.
Page 21: John Leon, RN, MPH Nursing Homes Projects Specialist, OFMQ › sites › default › files › Building Success.pdf · Repeated Use of the Cycle . Hunches Theories Ideas . Changes

TIPS FOR TESTING CHANGE

Always stay one cycle ahead Small scale does not equal small

change Choose changes that do not require

long process of approval Don’t reinvent the wheel

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Tracking to Show Success!

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Page 23: John Leon, RN, MPH Nursing Homes Projects Specialist, OFMQ › sites › default › files › Building Success.pdf · Repeated Use of the Cycle . Hunches Theories Ideas . Changes

Want to participate?

CONTACT OFMQ Deann Langston 405-302-3219

Email:[email protected]