Make ‘em Smile

John HughesSIM/EFM Seattle Technology Leadership Summit

Seattle, WA May 20, 2015

Actions CIOs can take thattruly please executives.

Make ‘em Smile

Your only job is to build trust in IT.

Trust in IT = Trust in You

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Key takeaway:

Make ‘em Smile

Implement Project Portfolio Management.

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“A place where IT projects go to die.”

Not!!!

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Make ‘em Smile

Implement a new law:Nothing happens in IT until a business

problem is clearly defined.

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Separate the solution from the business problem.

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Make ‘em Smile

Manage infrastructure like it’s business risk.

Because it is.

Bronze, Silver, Gold, Options.

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Make ‘em Smile

Get IT out of fire-fighting mode.

Step on the gas clutch.

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Make ‘em Smile

Lead the business from within IT.

Lead your internal customers to their

own “Aha!” moment.

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Make ‘em Smile

Define a clear mission/purpose for IT,one that resonates with business

leaders.

“Cloud First”“Go Mobile”

“Drive to Zero”

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Make ‘em Smile

Grow your people.

= Grow yourself.

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= Grow your company.

© John D. Hughes 2015

10© John D. Hughes 2015

John D. Hugheswww.GrowthWave.com

https://www.linkedin.com/in/johnhughescio