Johan Östlin, Syncron presentation at Spare Parts 2013
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Transcript of Johan Östlin, Syncron presentation at Spare Parts 2013
Finding the hidden profit potential
in a spare part business
Stockholm, 8 January, 2013
Johan Östlin – Pricing Consultancy Manager
Page 2 COPYRIGHT © SYNCRON INTERNATIONAL AB 2012
Main Themes of the Presentation
• Understand how to, from a large scope of part prices, identify uncaptured
potential both on sales and in price. “The devil really is in the details”!
• How to implement a simple 5 step method for capturing these hidden potentials
Page 3 COPYRIGHT © SYNCRON INTERNATIONAL AB 2012
5 Step Method to Find the Devil in the Details
Optimized Prices
1. Find the devil in the details on your list price level
2. Market perspective on the market list price
3. Review discounts to customers on a customer net price level
4. Identify sales potential in customer spending profiles
5. Review cost for segments as a result of more refined pricing
Page 4 COPYRIGHT © SYNCRON INTERNATIONAL AB 2012
Typical Aftermarket Pricing Categories
General Items
Captive Consumables
Captive Items
Commercial Unique
Commercial Commodity
Standard Items
Kits
Remanufactured Items
Commercial Competitors Service
1
Page 5 COPYRIGHT © SYNCRON INTERNATIONAL AB 2012
Building an Value Based Business Structure
Filters Commercial Unique Items
Air Filters Filter paper A+
Oil Filters
Water Filters
Filter paper A
Filter paper B
Product Segmentation Structure
Volume
Value Driver
Volume
Volume
Price
Volume
Captive Items Feed Screw Product Range A
Product Range B
Material A
Material B
Material C
Feed Capacity
Feed Capacity
Feed Capacity
PC Boards Process Control
Flow Control
Product Reference
Product Reference
Generation 6
Generation 5
Product Reference
List Price
List Price
Filters Commercial Items
1
Page 6 COPYRIGHT © SYNCRON INTERNATIONAL AB 2012
Identifying Different Value Drivers
• Numerical Value Drivers
– Weight, Volume, Diameter, Area, Length
– Power, Torque, Capacity, Pressure, Flow
– List Prices, Net Prices, Cost
• Discrete Value Drivers
– Material, Coating, Pressure Class,
– Product Group, Shape, Profile, Assembly Position, Technology
– Features, Connectors
– Branding, Suppliers
– Process Operations, Surface Req., Manufacturing Complexity
Typical Value Drivers
1
Page 7 COPYRIGHT © SYNCRON INTERNATIONAL AB 2012
Example Using a Numerical Value Driver
Sa
les V
alu
e
Price
Diameter
Price
Cost
Sales
1
Page 8 COPYRIGHT © SYNCRON INTERNATIONAL AB 2012
Example Using a Numerical Value Driver
Price
Diameter
Price
Cost
Target
Sales
Sa
les V
alu
e
1
Page 9 COPYRIGHT © SYNCRON INTERNATIONAL AB 2012
Example Using a Numerical Value Driver
Product Relation
20 % of Product Price
Price
Diameter
Sa
les V
alu
e
Price
Cost
Target
Sales
1
Page 10 COPYRIGHT © SYNCRON INTERNATIONAL AB 2012
Example Using a Numerical Value Driver
Price
Diameter
Sa
les V
alu
e
Product Relation
Price
Cost
Target
Sales
1
Page 11 COPYRIGHT © SYNCRON INTERNATIONAL AB 2012
Example Using a Numerical Value Driver
Price
Diameter
Sa
les V
alu
e
Product Relation
Price
Cost
Target
Sales
1
Page 12 COPYRIGHT © SYNCRON INTERNATIONAL AB 2012
Identify Price Differences: Market Review
List Price Market Price Invoice Price Pocket Price
Regional, country, channel, price control and segment adjustments
You start with this
Pocket Margin
You end up with this
2
Page 13 COPYRIGHT © SYNCRON INTERNATIONAL AB 2012
Regional Price Management
Price
Diameter
Price
Cost
Target
Product Relation
2
Page 14 COPYRIGHT © SYNCRON INTERNATIONAL AB 2012
Regional Price Management
Price
Diameter
Price
Cost
Target
Product Relation
Underperforming markets
2
Page 15 COPYRIGHT © SYNCRON INTERNATIONAL AB 2012
Regional Price Management
Price
Diameter
Price
Cost
Target
Product Relation
2
Page 16 COPYRIGHT © SYNCRON INTERNATIONAL AB 2012
Review Discounts: Customer Net Price Analysis
List Price Market Price Invoice Price Pocket Price
Regional, country, channel, price control and segment adjustments
You start with this
Customer-specific discounts, Formula price adjustments, etc.
Pocket Margin
You end up with this
3
Page 17 COPYRIGHT © SYNCRON INTERNATIONAL AB 2012
0%
20%
40%
60%
80%
100%
120%
140%
160%
180%
0 2000000 4000000 6000000 8000000 10000000 12000000
Dis
count
[%]
Sales Volume
Discount Management
-60%
-40%
-20%
0%
20%
40%
60%
80%
100%
3
Page 18 COPYRIGHT © SYNCRON INTERNATIONAL AB 2012
Discount Management
0%
20%
40%
60%
80%
100%
120%
140%
160%
180%
0 2000000 4000000 6000000 8000000 10000000 12000000
Dis
count
[%]
Sales Volume
Gain Market Volume
Review Discounts
-60%
-40%
-20%
0%
20%
40%
60%
80%
100%
3
Page 19 COPYRIGHT © SYNCRON INTERNATIONAL AB 2012
Driving Sales: Analyze Customer Spending Profiles
Analyzing purchase patterns can give you new insights and support your sales team
• Combine a detailed product segmentation with detailed customer information
• Pinpoint witch customers we actually sell a specific type of part (price potential),
• Pinpoint witch customer we don’t sell specific type of parts, where we actually could sell
more (volume potential)
• Example: Identify customer that don’t buy Bearings = Push sales on these customers
Drill down in to Sales Data
“Identify customers not
buying Bearings”
4
Page 20 COPYRIGHT © SYNCRON INTERNATIONAL AB 2012
Review Cost
List Price Market Price Invoice Price Pocket Price
Regional, country, channel, price control and segment adjustments
You start with this
Customer-specific discounts, Formula price adjustments, etc.
Cash discount, volume rebate, etc.
Pocket Margin
COGS, Cost to serve
You end up with this
5
Page 21 COPYRIGHT © SYNCRON INTERNATIONAL AB 2012
Purchasing Management
Price
Diameter
Cost
Sales Sales
5
Page 22 COPYRIGHT © SYNCRON INTERNATIONAL AB 2012
Purchasing Management
Price
Diameter
Cost
Sales Sales
5
Page 23 COPYRIGHT © SYNCRON INTERNATIONAL AB 2012
5 Step Method to Find the Devil in the Details
Optimized Prices
1. Find the devil in the details on your list price level
2. Market perspective on the market list price
3. Review discounts to customers on a customer net price level
4. Identify sales potential in customer spending profiles
5. Review cost for segments as a result of more refined pricing
Page 24 COPYRIGHT © SYNCRON INTERNATIONAL AB 2012
Questions?
Finding the hidden profit potential
in a spare part business
Stockholm, 8 January, 2013
Johan Östlin – Pricing Consultancy Manager