Jodi Chambers CUES NTCUE Presentation
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Transcript of Jodi Chambers CUES NTCUE Presentation
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CANADA FINALIST
Jodi Chambers
Director, Business Excellence Assiniboine Credit Union ($2.6B)Winnipeg, Manitoba
SHOPthe Business Shopping Network
•Reduce errors•Speed up processing time•Strong team and culture•Engage employees
Gen Y
CommunityCarbon Footprint
Reduce time to provide US cash
Reduce loan deficiencies/errors
Eliminate duplicate loan searches for $120,000 annual savings
Reduce GHG emissions & save $40,000
How Did They Do It?
LEAN
SIX
SIGMA
Lean Six Sigma Culture of continuous improvement ensuring work of the organization provides value to:
•Members•Employees•Community and environment•Credit Union’s future sustainability
In God We Trust………
Everyone Else Bring Data
The Playbook
“What gets measured gets done, what gets measured and fed back gets done well, what gets rewarded gets repeated.
John E. Jones
In this world nothing can be said to be certain, except death and taxes.
Benjamin Franklin
And I think we can add CHANGEand snow at home in Winnipeg.
Jodi Chambers
Coaches and Leaders create a culture where staff:
•Embrace change
•Contribute to change
•Grow through training & development
Achieve your “goals”, through Lean Six Sigma!
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Q&A withJodi Chambers