JOB TITLE Manager, Supervision (Special Projects) DIVISION ...

JOB DESCRIPTION

JOB TITLE Manager, Supervision (Special Projects)

DIVISION Technical

GRADE IRA 3

IMMEDIATE SUPERVISOR Chief Manager, Technical

1.0 PURPOSE OF THE JOB (JOB SUMMARY)

Responsible for establishing relationships with external stakeholders, ensuring that linkages and

synergies with other IRA programmes and task forces/committees are exploited and focused to

achieving IRA’s goals and objectives.

2.0 PRINCIPAL RESPONSIBILITIES

Key Responsibilities Main task

Policy development Establish operational priorities, set, implement and monitor

performance targets for the review of the Insurance Act.

Provide technical oversight in development of Policy Framework

Paper and regulations on micro insurance.

Support the coordination, management and provision of technical

oversight to various committees and task forces by consolidating a

working culture that consistently achieves and/or surpasses

established targets and standards.

Provide technical advice and support on strategy and policy for

development of the insurance act.

Manage reporting activities including consolidation of reports, and

ensuring adherence to deadlines and regulatory requirements for

companies under statutory management;

Participate and provide quality oversight and technical input in

consultancies and activities as specified in the terms of reference for

each of the respective consultancies / special assignments that may

arise from time to time.

Staff supervision and administration

Coordinate and supervise performance of the tasks carried out by

supervision officers in the Section


Participate in preparation, implementation and control the

departmental budget and work plans

Ensure department Standard Operating Procedures and Service

Charter are adhered to and implemented

Liaise with IRA departments and external stakeholders so as to ensure

a coordinated approach to discharging the mandate of the Authority

Supervise and develop section staff

3.0 REQUIRED QUALIFICATIONS

3.1 Education and knowledge

Bachelor’s degree in insurance / finance / accounting / actuarial:

Professional insurance qualification e.g. ACII / AIIK/CPA(K)/ ACCA/ CFA/ CSIA

Member of the ACII/ AIIK or similar bodies; and

Proficiency in ICT

A Masters’ degree in a relevant field will be an added advantage

3.2 Experience

Eight (8) years’ experience in the insurance industry, three (3) of which should have been

at a supervisory level;

Experience in preparation of analytical and numerical reports;

Experience analysing financial and insurance reports; and

3.3 Skills

Strong communication, reporting and speech writing skills;

Good mentorship and coaching skills;

Strong organization and inter personal skills; and

Good analytical, investigative, auditing and inspection skills

Good team management and leadership skills

3.4 Competences

Professionalism;

Ethical and integrity;

Strategic thinking and team player; and

Ability to work under pressure, prioritize and multi task

JOB DESCRIPTION

JOB TITLE Head, General Insurance Supervision

DIVISION Technical

GRADE IRA 4

IMMEDIATE SUPERVISOR Manager, Supervision


Coordinate the supervision of regulated entities to ensure prudent regulation/supervision of all

registered General insurance companies.



Policy development and implementation

Ensure the risk profiling of all general insurance companies.

Ensure that the risk profile for the general insurance companies is

updated periodically.

Ensure that the returns from the general insurance companies are

received, analyzed and periodic reports made to the Manager

Supervision

Ensure that the risk status for all general insurance companies is up

dated quarterly and reported to the head of market supervision

Coordinate and ensure that all approvals are granted in accordance

with the insurance Act.

Ensure that unaudited and audited accounts and actuarial reports of all

general insurance companies are received, analyzed deviations noted

information used for decision making.

Review applications for registration and licensing of all general

insurance companies in accordance with the requirements of the Act.

Supervise the on-site and off-site inspection of all general insurance

companies.

Ensure compliance of all general insurance companies with the


provisions of the Insurance Act and other supervisory guidelines.

Ensure the divisional SOPs and service charters are adhered to and

implemented.



Bachelors’ degree in insurance / finance / accounting / actuarial:

Professional insurance qualification e.g. ACII / AIIK/CPA(K)/ ACCA/ CFA/ CSIA

Member of the ACII/ AIIK or similar bodies; and

Proficiency in ICT


3.2 Experience

Eight (8) years’ experience gained in the insurance industry, two (2) of which should

have been at a supervisory level;

Experience in preparation of analytical and numerical reports;

Experience analysing financial and insurance reports; and

3.3 Skills

Strong communication, reporting and speech writing skills;

Good mentorship and coaching skills;



Good team management and leadership skills

3.4 Competences

Professionalism;




JOB DESCRIPTION

JOB TITLE Senior Supervision Officer

DIVISION Technical

GRADE IRA 5

IMMEDIATE SUPERVISOR

Head of Section


Carrying out on site and off site supervision of regulated entities.



Policy development Carry out risk profiling of regulated entities.

Continuously monitor, evaluate and report on the risk status of

each of the regulated entities

Carry out offsite and on site surveillance of the regulated entities

Analyse any requests for approval under the Insurance Act

Analyse and recommend approval of reinsurance programme

Industry Analysis Analyse applications and recommend for registration and

licensing of regulated entities in accordance with the requirements

of the Insurance Act

Analysis of annual accounts for regulated entities

Process lien applications as provided under the Insurance Act

Policy development and

Implementation

Participate in the formulation and development of policies and

procedures

Participate in the coordination of training for members of the

industry.

Coordinate development and growth of insurance agency force at


the counties

Assist in the preparation of policy papers, briefs and board

papers.

Monitor the implementation of performance contract issues and

the strategic plan in the Technical division.



Bachelors’ degree in economics, insurance, accounting, actuarial or equivalent;

Professional qualification i.e. AIIK, ACII, CPA, ACCA, or equivalent qualification;

Member of a professional body

Proficiency in ICT


3.2 Experience

Seven (7) years’ experience in the insurance industry, audit or accounting;

Experience in analysis of financial and statistical reports; and

Experience in analysis of financial and statistical reports.

3.3 Skills

Good communication and reporting skills;

Good supervision skills;



3.4 Competences

Professionalism;




JOB DESCRIPTION

JOB TITLE Consumer Protection Officer

DIVISION Legal Affairs

GRADE IRA 6

IMMEDIATE

SUPERVISOR Head, Consumer Protection


Responsible for receiving and implementing effective complaint handling policies and procedures


Key Responsibilities

Main task

Consumer Protection

Register complaints, acknowledge receipt and initiate the

process of dispute resolution

Classify and categorise registered complaints

Maintain a data-base and continuously track and monitor the

status of all complaints against documented performance

standards

Prepare periodic reports showing detailed statistics and trends

on complaints received

Resolve complaints from the public

Review outstanding complaints and initiating follow up to

ensure resolution



Bachelors’ degree in a business, insurance or related field;

ACII/AIIK Insurance qualifications; and

Proficiency in ICT


3.2 Experience

Six (6) years’ relevant experience;

Specialist knowledge and experience in consumer protection; and

Knowledge of insurance

3.3 Skills

Analytical skills;

Communication and reporting skills; and

Organization and inter personal skills

3.4 Competences

Professionalism;


Team player; and


JOB DESCRIPTION

JOB TITLE Financial Analyst

DIVISION Technical

GRADE IRA 8

IMMEDIATE SUPERVISOR Assistant Manager, Financial Analysis


Responsible for analyzing data and identifying underlying trends from the Insurance Industry and

preparing reports required for industry supervision.



Analysing and Interpreting Financial Reports

Analyze and interpret financial statements, notes to the

financial statements and returns received from the insurance

industry;

Systematically analyze financial statements and returns with a

view to calculate various ratios, trends, forecasts and assessing

them against the industry benchmarks periodically;

Evaluate financial statements and returns to ensure

disclosures;

Receive, analyze and report on the industry monthly summary

of claims returns to determine claims movement in the

industry;

Analysis and interpretation of monthly premium levy returns

submitted by the insurance industry players and preparation

of periodic reports;

Analysis of monthly summary of claims to determine claims

movement in the insurance industry;

Prepare periodic reports on performance, trends analysis and

forecasting of insurance companies and insurance

intermediaries;


Identify, monitor, and analyse market, financial developments

and other market environmental factors so as to identify

underlying trends for supervision purposes.

Reporting Participate in the preparation of the insurance industry annual

report;

Developing and updating various performance indicators and

industry benchmarks & averages.



Bachelor’s degree in finance, actuarial, statistics, accounting or economics;

Professional qualification, e.g. CFA, CPA (K), CSIA or Actuarial science; and

Proficiency in ICT


3.2 Experience

One (1) year experience in Financial Analysis;

Experience in preparation of analytical and numerical reports; and

Experience analysing financial and statistical reports.

3.3 Skills

Strong communication and reporting skills;


Good analytical and presentation skills

3.4 Competences

Professionalism;


Strategic thinking; and


JOB DESCRIPTION

JOB TITLE Senior Legal Officer

DIVISION Legal Affairs

GRADE IRA 5

IMMEDIATE

SUPERVISOR

Corporation Secretary/Chief Manager,

Legal Affairs


Responsible to the Corporation Secretary/Chief Manager, Legal Affairs for effective review and

interpretation of the Insurance Act and other Statutes. Drafting of leases, contracts, agreements and

other legal documents. Ensuring effective litigation management and alternative dispute resolution.

Giving necessary support to the insurance appeals tribunal. Monitoring implementation of the

compliance strategy. Providing administrative services for board secretarial duties.



Main task

Legal Affairs To assist the Corporation Secretary with the formulation, development

and implementation of corporate legal policies and procedures.

To assist the Corporation Secretary in providing administrative services

to the Board.

To assist the Corporation Secretary with the provision of legal advice

and interpretation to the Authority on matters that relate to the

Insurance Act and other related laws.

To attend to litigation matters and brief the Corporation Secretary as

appropriate on court case proceedings and possible courses of action to

take.

To liaise with the Attorney General’s Chambers and as appropriate on

representation of court cases.

To draft proposed amendments to the Insurance Act, presentation of

any document or instrument that requires approval by the Attorney


Main task

General or any Government Office/Department.

To provide legal advice to other Sections/Divisions on various matters

of law.

To liaise with the Consumer Protection Section in complaint resolution

activities as may be necessary.

To assist the Corporation Secretary with the formulation,

implementation and monitoring of the divisional budget, work plans and

procurement plans.

To offer legal support to the supervision team in the course of

inspections, approvals and enforcement pursuant to the Insurance Act,

Regulations and Guidelines.

To prepare in consultation with Corporation Secretary, legal drafts and

negotiate contracts, leases, formal agreements and other legal

instruments between the Authority and other parties and participate in

settlement and arbitration of disputes.

To ensure compliance by the Authority with the Insurance Act and

other relevant laws.

To carry out any other duties that may be assigned from time to time.



Bachelor’s degree in Law from a recognized university

Certified Public Secretary and a Member of the ICPSK in good standing.

Post graduate Diploma in Legal Education from Kenya School of Law.

Must be an Advocate of the High Court of Kenya and a Member of the Law Society

of Kenya in good standing.


3.2 Experience

Minimum Seven (7) years’ experience in providing legal services as well as demonstrated

experience in drafting, litigation management and law enforcement.

3.2 PERSONAL ATTRIBUTES

Excellent communication, listening, negotiation, analytical, influencing, proposal and

report writing skills.

Excellent computer skills specifically on MS Office applications.

Excellent investigative, research and drafting skills.

Excellent interpersonal skills and team player.

Maturity, confidentiality, impartiality and trustworthiness.

High level of integrity.

Ability to work under pressure, prioritize and multi task.

JOB DESCRIPTION

JOB TITLE Internal Audit & Risk Management

Officer

DIVISION Internal Audit & Risk Management

GRADE IRA 6

IMMEDIATE

SUPERVISOR

Head, Internal Audit & Risk

Management


Responsible to the Head of Internal Audit and Risk Management for undertaking independent,

value-adding and objective assessments aiming to improve operational efficiency, risk management,

internal controls system and governance processes.



Internal audit and risk management

Conduct audits of assigned Authority functions in line with the

audit work plan

Review the application and effectiveness of risk management

procedures to ensure that the Authority’s interests are

safeguarded against all risks.

Prepare assignment reports in accordance with professional

standards for review by the Head, Internal Audit & Risk

Management.

Evaluate progress and effectiveness of action taken to implement

audit recommendations received from internal and external

audits.

Review the progress made in achieving performance contract

objectives

Coordinate risk management activities and prepare progress

reports on a quarterly basis.

Any other duties that may be allocated by the supervisor



Bachelor’s degree in Finance or Accounting or degree in a Business related field;

Professional qualification like CIA/ CPA/ CISA/Risk Management related certifications

or equivalent; and

Proficiency in ICT


3.2 Experience

Six (6) years internal or external audit experience gained from reputable organizations;

and

Experience in carrying out performance and value for money audits

Experience in carrying out risk assessments

3.3 Skills

Strong analytical and numerical skills;

Good communication and reporting skills; and

Strong organization and inter personal skill

3.4 Competences

Professionalism;


Team player; and


JOB DESCRIPTION

JOB TITLE Senior Research Officer

DIVISION Policy, Research and Development

GRADE IRA 5

IMMEDIATE

SUPERVISOR

Chief Manager, Policy Research and

Development


Responsible for planning, designing and conducting research studies and surveys aimed at

developing strategies for developing and growing the insurance industry and overall monitoring and

evaluation strategy, system and support.



Research Design and Implementation

Identify research areas, develop research proposals and execute

research studies on the insurance industry

Design data collection methodologies and research related

intervention in IRA’s priority programme areas

Participate in research surveys.

Examine and analyze policy statements on insurance industry

trends and developments from a local, regional and

international perspective

Publish research outputs and disseminate such results to the

insurance industry and other stakeholders in seminars,

workshops and conferences

Provide support in report writing and dissemination of research

papers and policy briefs

Monitoring and Evaluation Integrate research into monitoring and evaluation of IRA’s

projects and programmes.

Offer monitoring and evaluation support to other departments


Staff Supervision and Administration

Coordinate performance of the tasks carried out by Research

Officers

Participate in preparation, implementation and M&E of

department’s work plans

Ensure departmental Standard Operating Procedures and Service

Charter are adhered to and implemented

Supervise and develop section staff



Master’s degree in social studies with specialization in economics, statistics or development

studies;

Bachelor’s degree in social sciences or related field;

Specialist knowledge in using at least one statistical package; and

Proficiency in ICT

3.2 Experience

Seven (7) years research experience gained from reputable organizations;

Diverse experience in identifying research areas, development of research tools, report

writing and dissemination of research outputs; and

Experience in project management, monitoring and evaluation.

3.3 Skills

Proficiency in use of statistical packages i.e STATA, SPSS, SAS etc

Strong communication and reporting skills;

Project management skills;

Research and analytical skills;

Writing and publication skills; and

Strong organization and inter personal skills

3.4 Competences

Professionalism;




JOB DESCRIPTION

JOB TITLE Librarian / Resource Centre Officer

DIVISION Policy Research and Development

GRADE IRA 6

IMMEDIATE

SUPERVISOR Chief Manager, Policy Research and Development


Responsible for developing, planning and implementing effective knowledge management programs

and activities and managing the Authority’s resource center/library.



Library Management and Administration

Manage the Authority’s Resource Centre and coordination of

library activities

Facilitate ordering and purchasing of library books, information

materials and stationery

Perform original cataloguing and classification of print, audio-

visual and electronic resources and determine the type of

cataloguing required

Develop and maintain special indexing systems and files for special

collections

Ensure an accurate inventory of resources and efficient retrieval of

library resources by users

Maintain library records using file index and inventory movement

register

Prepare worn out library materials for binding and ensure

compliance on disposal and destruction procedures as provided by

the Government Policy and procedures


Creating avenues for exchange of information, converting data into

valuable information and ensuring its accessibility and usage.

Develop mechanisms for leveraging on existing knowledge within

the Authority

Dissemination of knowledge and responding to queries on

Knowledge Management tools and resources.

Develop and manage convenient, accessible library and information

services

Prepare reports related to library and information services,

technology and media services, resources and activities.

Ensure the Library is cleaned and fumigated regularly to rid of dust

and pests that can destroy learning materials and records



Bachelor’s Degree in Information Sciences or a Bachelor of Library & Information

Sciences or a degree in a relevant field;

Knowledge of ICT


3.2 Experience

Six (6) years records management experience gained from reputable organizations;

Good experience in archiving and database management.

3.3 Skills

Good communication and reporting skills;

Good organization and inter personal skills;

Good team work skills; and

Good supervisory skills

3.4 Competences

Professionalism;

Ethical and integrity; and


JOB DESCRIPTION

JOB TITLE ICT Officer - Database Administrator

DIVISION ICT

GRADE IRA 6

IMMEDIATE

SUPERVISOR Head, ICT


Responsible for the administration, performance tuning, capacity planning, management and

support of the Authority’s database systems. The DBA will also be responsible for ensuring that

integrity and consistency of the databases is maintained at all times.



Database Administration

Database administration and support including backup/recovery

and maintenance;

Supporting the development and deployment, system testing,

user acceptance, training and production database environment;

Ensure availability of all databases at all times and Ensure

security standards for databases and data integrity are adhered to

at all times;

Receive and conclusively resolve all database related incidents in

a timely manner;

Identify and implement Best Practices in database administration;

Design and develop Business Continuity Plans and High

Availability solutions for critical systems in order to achieve zero

downtime during maintenance and failures;

Assist the ICT team in hardware and support requirements for

database administration;

Develop retention policies and architecture for all databases;

Ensure optimal performance of all systems is maintained by way


of conforming to the Service Level Agreements in place;

Allocating system storage and planning future storage

requirements for the database system and recommend upgrades

to the database server(s) and DBMS;

Monitor performance and manage parameters to provide fast

query responses to front-end users;

Undertake back-end organization of data and front-end

accessibility for end-users;

Plan for backup and recovery of database information.



Bachelor’s degree in Computer Science/Information Technology or related field; and

Professional qualifications in database administration such as MCDBA


3.2 Experience

Six (6) years’ experience in a similar position;

Specialist knowledge and diverse experience in database administration; and

Experience in ICT hardware and software maintenance.

3.3 Skills

Problem solving and analytical skills;

Strong communication and presentation skills; and

Strong organization and inter personal skills.

3.4 Competences

Professionalism;




JOB TITLE Manager, Supervision (Special Projects) DIVISION ...

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