Job Analysis Corn Est One to Hr Practices 2
Transcript of Job Analysis Corn Est One to Hr Practices 2
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EDITH COWAN
UNIVERSITY FACULTY OF BUSINESS AND
LAW
MBA 5712- HR
ASSIGNMENT 1
JOB ANALYSIS A CORNERSTONE OF
ALL HRM PRACTICES AND ACTIVITIES
MUTEMA CHELLA 10157835
LECUTRER: MR. D. PHIRI
Submission Date: 13th April 2010
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TABLE OF CONTENTS
INTRODUCTION ......................................................................................................................3
RECRUITMENT AND RETENTION ..................................................................................... 3
SELECTION .............................................................................................................................. 4
TRAINING AND DEVELOPMENT ........................................................................................ 4
PERFORMANCE MANAGEMENT ........................................................................................ 5
REMUNERATION MANAGEMENT ...................................................................................... 6
PROMOTION OF WORKPLACE SAFTY AND HEALTH ....................................................6
CONCLUSION .......................................................................................................................... 7
REFERENCES ...........................................................................................................................8
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INTRODUCTION
To discuss why job analysis is sometimes said to be the cornerstone of all the human
resource management practices and activities, six Human Resource functions or practices are
listed and then showing how job analysis data is utilised in each of these activities. Job
analysis is aptly called so because success or failure of the human resource function in an
organisation can directly be attributed to the consequences of job analysis (Siddharth, 2009
October). Siddharth (2009) further contends that Job analysis encompasses understanding and
closely evaluating the knowledge, skills and attitudes required by an individual in performing
a particular role. Its like performing a Personal Profile Analysis of an invisible person. Once
performed, job analysis would throw open a plethora of answers to how Recruitment,
Performance Management, Training, Compensation benchmarking and several otherprocesses should follow for the incumbent on the said job. Job analysis refers to procedures
for systematically understanding the work that gets done in an organisation and the basic goal
is to understand what people do, how they do it and what skills they need to do the work well
(Jackson & Schuler, 2003). According to Jackson & Schuler, the results of the job analysis
are used to write job descriptions. A job description spells out essential job functions,
describes the conditions in which the job is performed and states special training or
certification requirements for the job. For employees, job description produced through job
analysis serves as a guide to work behaviour while for supervisors and managers; a job
description serves as a guide to performance evaluation and feedback. This essay therefore
focuses on trying to show that job analysis provides the foundation upon which to build
virtually all components of HR system identified as follows;.
RECRUITMENT AND RETENTION
Recruitment involves searching for and obtaining qualified applicants for the organization to
consider when filling job openings (Jackson & Schuler, 2003). In the function of recruitment
the job analysis would determine recruitment sources and methods. To find the most suitable
employees for jobs and thus for the organisation as a whole, those involved in employee
recruitment need to be fully aware of the relevant job description and person specification
which can only be derived from comprehensive job analysis (Baired etal, 2008).
Effective programs for recruitment should attract suitably qualified applicants and discourage
those who are unsuitable. One would therefore say that knowing a defined set of
competencies allows one to more efficiently target, within a candidates population those
competencies for recruitment.3
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SELECTION
Selection is the process of obtaining and using information about job applicants in order to
determine who should be hired for long or short-term position. Jackson & Schuler (2003)
contend that it begins with an assessment of the requirements to be met by the new hire,
including technical aspects of a job and the more difficult to quantify organizational need
(Jackson & Schuler, 2003). Applicants are then assessed to determine their competencies,
preference, interests and personality.
For productivity and retention, companies such as Southwest, Lincoln Electric, Honda GE,
and Toyota hire on the basis of whether an individual matches the job requirements and the
corporate culture (Jackson & Schuler, 2003)
To do a proper selection of the candidate to be employed it is vital to establish the essential
features of the job descriptions and person specifications to allow for objective and easier
assessment of applicants (Baired etal, 2008). Selection criteria must be demonstrably job
relevant and equitably applied, to facilitate comparison between candidates and the matching
of candidates with jobs. They are invaluable in the initial short listing of large numbers of
applicants, employment testing, interviewing and subsequent referee checking (Baired etal,
2008)
Done very well selection practice ensures that employees are capable of high productivity
and motivated to stay with the organization for as long as the organization wants to employ
them.
TRAINING AND DEVELOPMENT
In general, an organisations training and development practices are its intentional efforts to
improve current and future performance by helping employees acquire the skills, knowledge,
and attitude required of competitive work force (Jackson & Schuler, 2003). Rapidly changing
technology, foreign competition, and changes in organisational strategy and strategic business
objectives are putting pressure on organizations to train and develop employees for
competitive advantage. This requires careful attention to needs assessment, program
development and implementation, and evaluation. Four types of types of needs analysis-
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organisational, job, person, and demographic-are designed to diagnose systematically the
short and long term human resource needs of an organisation (Jackson & Schuler, 2003).
Any discrepancies between the experience, knowledge, skills and abilities demonstrated by a
job holder and the requirement contained in the job description and specification or list of
competencies for that job provide clues to development needs (Baired etal, 2008). Training &
development is merely the development and assessment of said competencies for both the
employee and the employer. However, without job analysis the organisation would have no
way to know what to teach; train and develop and when to do it.
PERFORMANCE MANAGEMENT
A performance management system is a formal, structured process used to measure, evaluate,
and influence an employees job related attributes, behaviours, performance results (Arvey &
Murphy, 1998). Two components of performance management system are (a) performance
measurement and feedback for individuals and team, and (b) the rewards component of total
compensation (Jackson & Schuler, 2003). A well designed performance measurement and
feedback process directs employees attention toward the most important tasks and
behaviours. It informs employees about whats valued and provides information about
whether the employees behaviour and results meet the expectations of managers, colleagues,
and customers (Jackson & Schuler, 2003)
To emphasise the importance of performance management, it is said that; It is estimated that
if companies could get 3.7% more work out of each employee, the equivalent of 18 more
minutes of work in each 8-hour shift, the gross domestic product in the United States would
swell by $355 billion, twice the GDP of Greece (Jackson & Schuler, 2003).
The job description and person specification, the result of the job analysis, provide the criteria
for evaluating the performance of the holder of the job. Performance Management can
therefore be said to be that by knowing the competencies required for each job or job family
allows HR (or management) to track employee knowledge, skills and abilities and distribute
them accordingly to wherever they may have the most impact within an organization. These
competencies may also be tied to other organizational-level criteria for added impact and a
validity check. As has been mentioned this is as a result of job analysis
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REMUNERATION MANAGEMENT
Compensation or remuneration typically includes a mix of several elements, monetary and
non monetary forms of rewards. Monetary compensation includes direct payments such as
salary, wages, and bonuses, and indirect payments such payments to cover the cost of private
and public insurance plans. Nonmonetary compensation include many forms of social and
psychological rewards-recognition and respect from others, enjoyment from doing the job
itself, opportunity for self-development (Jackson & Schuler, 2003).
Many workplace agreements emphasise the close relationship between job requirements,
learning and development programs, career progression and appropriate salary and benefits
systems. Baired etal, (2008) further contends that inappropriate remuneration packages may
reflect a need for change of job requirements or adjusted pay scales, often in consultation
with the relevant unions. It can be said that competencies help guide compensation models to
a much more precise degree than more gross measures like "seniority." For example, a highly
sought after software developer with very unique skills may be able to demand on the market
a much higher salary than a typical MCSE who has been with the company for X number of
years. A competency based compensation model would address that. Again, a job analysis
done properly will help determine pay scale.
PROMOTION OF WORKPLACE SAFTY AND HEALTH
Another of the Human Resource function is the promotion of safety and health at the
workplace. Job analysis procedures can be used to identify aspects of a job that may
contribute to workplace injuries, and ergonomic principals can be applied to redesign the
work environment (Jackson & Schuler, 2003).
Workplace safety and health refers to the physical and psychological conditions of a
workforce that result from work environment provided by the organisation. Physical
conditions include occupational diseases and accidents such as actual loss of life or limb;
repetitive motion injuries, back pain, carpal tunnel syndrome, cardiovascular disease, other
forms of cancer and other conditions that are known to result from unhealthy work
environment include white central nervous system damage. While psychological conditions
result from organisational stress and a low quality of working life, these encompass,
dissatisfaction, apathy, and withdrawal and so on (Jackson & Schuler, 2003).
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If an organisation takes effective safety and health measures, fewer employees will have shortor long term ill effects as a result of being employed at the organization (Cooper & Neck,2000).
Both the Health and Safety at Work Act (1974) and the Disability Discrimination Act (1995)
of the UK require evidence-based approaches to setting physical and medical employmentstandards. Proven fitness related strategies include redesigning the most demanding tasks,selecting and training personnel who possess the necessary physical attributes, and assessingand redeploying personnel to jobs within their capability. An essential precursor to pursuingthese strategies is to conduct a job analysis to quantify the physical demands of the job(Rayson, 2000) .).
CONCLUSION
Job Analysis is quite aptly called the "corner stone" of all HR activities because the success
or failure of the HR function in an organization can directly be attributed to the consequences
of Job Analysis. If not carried out or not conducted accurately and comprehensively the other
HR processes will be ineffective and the cost to the organisation high in terms of productivity
and the ability to retain valuable staff
Job analysis encompasses understanding and closely evaluating the knowledge, skills and
attitudes required by an individual in performing a particular role. Its like performing a
Personal Profile Analysis of an invisible person. Once performed, job analysis would throw
open a plethora of answers to how Recruitment, Performance Management, Training,
Compensation benchmarking and several other processes should follow for the incumbent on
the said job. Get the job analysis wrong and you'll get the wrong person while recruiting,
inefficient and sometimes irrelevant performance management measures, increased training
expenditure, improper pay with respect to the market and a whole lot of other issues.
.
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REFERENCES
Arvey, R.D, Murphy K.R (1998) Performance Evaluation in Work Settings, Annual Review
Psychology 49, 141-168
Baird, M., Compton, R & Nankervis, A. (2008) Human Resource Management: Strategies
&Processes (6th ed.). Cincinnati: South-Western Publishing Co.
Cooper, K, Neck C. (May 2000) The Fit Executive; Exercise and Diet Guideline for
Enhancing Performance, Academy of Management Executive 14(2), 72-83
Jackson E.S & Schuler, R (2003) Managing Human Resources Through Strategic
Partnerships (8th ed.). Thomson South-Western Publishing Co
Rayson, M.P. (2000) Fitness for work: the need for conducting a job analysis, Occup. Med.
Vol. 50, No. 6, pp. 434-436, 2000. Retrieved April 12, 2010, from
http://occmed.oxfordjournals.org
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