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  • 1. Personal Services Finance UnitTemporary Clerical AssistantRef: 01372 Job Information Pack

2. ContentsJob Advertisement3Job Description4Person Specification 6Employee Benefits8Conditions of Service102 3. Job AdvertisementPersonal Services (Finance Unit)Temporary Clerical Assistant11,193 - 14,523 (pro rata for part time (Subject to Job Evaluation)Working within our busy finance team your main role will be to check and input data received from various service settings across the Borough. This information is used when issuing bills to service users who receive different sorts of non-residential services, therefore accuracy and the attention to detail is essential. You will have regular contact with service users and their families so good communication skills and a commitment to the highest level of customer service are also essential.To succeed in this post you will be educated to GCSE or equivalent or be able to demonstrate competent though experience. You will also be IT literate and have previous experience of working as part of a team and of dealing with members of the public.This post is temporary to the end of March 2008.Whilst this post is available on a full time basis applications will be considered from individuals wanting to work on a part time basis for no less than 25 hours per week, over 5 days.Closing Date : Wednesday 5th September 2007Shortlisting Date: Tuesday 11th September (am) 2007Interview Date : Wednesday 19th September 2007 3 4. Job DescriptionDIRECTORATE : Personal ServicesDEPARTMENT: Finance UnitPOST: Clerical AssistantGRADE OF POST : Scale 1 / 2 (Subject to Job Evaluation)RESPONSIBLE TO :Team Supervisor JOB PURPOSE:Assisting the financial administration and financial management of the Personal Services Directorate with particular emphasis on Social Services.PRINCIPAL RESPONSIBILITIES AND ACTIVITIES: 1. Undertaking administrative responsibilities associated with charges and collection of income for non-residential services. 2. Monitoring income collection, identifying debt, and supporting the administrative process around debt recovery. 3. Liaising with and providing advice and guidance to relevant staff involved in the provision of non-residential services. 4. Maintaining computerised systems associated with charging, income collection and statistical information. 5. Contributing to the review and development of procedures associated with the post. 6. Undertaking general clerical duties which may include note-taking, photocopying, mail duties and cash-handling. 7. Undertaking other duties as necessary to assist in the effective running of the Finance Unit. 4 5. 8. Undertaking where necessary and appropriate, duties normally performed by Administrative Assistants. 9. Participating in any training and development activities in order to maintain own professional development or to enhance competence within job role. 10. Undertaking any duties and responsibilities commensurate with thegrade of the post and participate in the regular review of the content ofthe job description. Signed:_____________________________ Name:_____________________________(Print)Date:_____________________________ The tasks and responsibilities within this job role may vary and evolveto meet the business needs of the service. In any event, the job description will be formally reviewed during theannual appraisal process.5 6. Person SpecificationTemporary Clerical AssistantAttributesEssentialDesirableQualifications & 4 GCSEs or equivalent to Training include English, WelshLanguage or Mathematics ordemonstrate competency viarelevant experience.Knowledge & Experience of using Experience of financial Experience information andadministrationadministrative systemsincluding software packages Knowledge of financial policysuch as Word and Excel and procedures relating to Social Services Experience of dealing withmembers of the public Experience of working aspart of a team in an officeenvironment Skills & Ability to organise and Personal prioritise work Qualities Ability to form constructiveworking relationships withcolleagues and otheragencies Ability to communicateclearly and effectively bothverbally and in writing Ability to deal with sensitivesituations in a professionalmanner with courtesy,efficiency and understanding Ability to work flexibly andproactively6 7. Ability to work well under pressure Self motivated with an ability to use initiative Personal and professional integrity Customer focussed Team player 7 8. Employee Benefits Temporary Clerical AssistantSalary: 11,193 - 14,523 (pro rate for part time) (Subject to Job Evaluation) Job Evaluation Job Evaluation is the process of assessing the relative value or size of jobs within an organisation. Jobs (not the postholder) are analysed against common criteria to measure the content and context of the jobs people do.Pension Scheme All staff are eligible to join the Local Government Pension Scheme, which is currently a final salary scheme. It is a contributory scheme, and the employee contribution is 6% of salary.Annual Leave The leave entitlement for a full year commencing on 1st April will be 24 days. For officers with five years continuous Local Government Service, annual leave is 29 days. In addition there are 8 statutory days. Leave entitlements will be pro-rata for part-time employees.Maternity/Adoption/Paternity Pay & Leave We offer a generous scheme which provides payments in addition to statutory provisions.Subsidised Leisure All employees are eligible to purchase a Bridgecard at reduced rates which offers discounted access to the councils leisure centres within the borough.Flexible Working Hours Scheme The council operates a flexible working hours scheme which provides the opportunity to adjust starting and finishing times as well as take compensatory leave in line with service needs.8 9. Work-Life Balance The Council actively supports initiatives to aid greater work-life balance and was one of the first organisations to sign up the Welsh Assembly Governments Chwarae Teg work-life balance project.Occupational Health Services There are a range of services available to promote staff welfare. These include an in-house counsellor, fast-track physiotherapy and effective return to work programmes.Training and Development We recognise the importance of learning to the success of the organisation and are committed to the investment in and development of our staff. We believe that our customers deserve a service from staff who are competent and trained to do their jobs.In addition to induction programmes and regular performance appraisal, we provide a variety of in-house training courses and are also able to provide support for studying with external bodies. Career development is actively encouraged. 9 10. Conditions of Service Temporary Clerical AssistantWorking Hours The working week is 37 hours which will normally be worked in line with the councils Flexible Working Hours Scheme. However, there may a requirement to work in excess of these hours according to the needs of the service.Whilst this post is available on a full time basis individuals wanting to work on a part time basis for no less than 25 hours per week, over 5 days.Location The normal place of work will be Sunnyside Offices, Sunnyside, Bridgend. However, you may be required to work anywhere within the County Borough.Medical Clearance Any offer of appointment is subject to medical clearance. You will be required to complete a medical questionnaire, but may also require medical examination before appointment.References Appointment is subject to receipt of a minimum of two satisfactory references. Wherever possible these should be from previous employers.Probationary Period New staff to Bridgend County Borough Council appointed to this post will be subject to a 6 month probationary period.Business Travel Should you use your own vehicle for official journeys, mileage expenses will be reimbursed based on the locally agreed rate which is currently 41.1p per mile. If you have any queries about the conditions of service relating to this job, please contact Human Resources on (01656) 64320510