Jo Butcher

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Jo Butcher Group Director, ENCAMS Understanding Resident Perception of the Local Environment Jeff Buck Programme Support Manager Neighbourhood Development Company

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Understanding Resident Perception of the Local Environment. Jo Butcher. Jeff Buck. Programme Support Manager Neighbourhood Development Company. Group Director, ENCAMS. Neighbourhood Development Company delivering the New Deal for Communities programme in Radford and Hyson Green Nottingham. - PowerPoint PPT Presentation

Transcript of Jo Butcher

Page 1: Jo Butcher

Jo ButcherGroup Director, ENCAMS

Understanding Resident Perception of the Local Environment

Jeff BuckProgramme Support Manager

Neighbourhood Development Company

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Neighbourhood Development Company

delivering the

New Deal for Communities programme in Radford and Hyson Green

Nottingham

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The NDC Area

Inner-city area (½ mile from city centre) 9,000 people 5,000 households One square mile in area Only 16% own their own home (national average - 70%) Majority of households (57%) socially rented (national average

20%) The remaining 26% of households rent privately 71% of privately rented households are aged 16-24 Mixed housing type – High rise flats, terraced houses,

detached and semi-detached properties, purpose built-student accommodation

Many small businesses (mainly retail)

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The NDC Area

Unusual gender split with 57% of the population being male and only 43% female. The national average is 49% male, 51% female

Almost half the population of Radford and Hyson Green is between 16 and 24 years old (48 %). Nationally 16-24 year olds make up only 11% of the population

High proportion of students in the area – around 30% of the total population

The area is becoming increasingly ethnically diverse. Currently 36% of the population consider themselves to be within a BME group but there has been a recent influx of Eastern European migrants

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The NDC Area

Around 60% of the Radford and Hyson Green population have lived at their current address for less than 3 years, this is more than twice the national average of 25%

A further 20% have been resident for between 3 and 9 years (compared to a national average of 27%)

Only 21% of the population have been resident for 10 years or more (compared to a national average of 46%)

Just over half of the people living in the area (52%) would like to stay in the area; nationally the average is 77%

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Background

On the ground assessment of the local environmental

quality of the area

Programme of research to identify resident perception

of local environmental quality and antisocial behaviour in the area

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Aim

To provide the NDC with:

An independent assessment of the local environmental quality

Information about residents’ perceptions of local environmental quality and antisocial behaviour in Radford and Hyson Green

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Methodology

Stage 2:

Qualitative Research

Four focus groups Invitation via on street and in

home canvassing, small cash incentive

Semi structured by discussion guide

Participants split by residents from high rise properties, students and non-transient residents

Stage 3:

Quantitative Research

To obtain baseline data 200 questionnaires carried

out on street with residents of the area to measure attitudes towards local environmental quality and antisocial behaviour

10 minute survey – over weekdays, evenings and weekends to ensure representative

sample

Stage 1:

Local Environmental

Quality (LEQ) Survey

On the ground survey of the area assessing the local environmental quality

162 sections of street (transects) surveyed

Assessments included levels and types of litter, weed growth, detritus, staining, graffiti, fly-posting, fly-tipping, condition of street furniture and bin condition and fill

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Stage 1:

LEQ Survey

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Stages 2 and 3:

Research Findings

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Sense of Belonging / Community

Antisocial Behaviour

Local Environmental Quality

Personal Safety

“There are certain places I wouldn’t walk”

“It’s beautiful.”

“It’s kept clean.”

“…there’s such a big

community feel to it…”

“Yeah it’s [vandalism] almost the worst because it’s mindless.”

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Services

Residents were very positive about

refuse collection service, but there

were problems with facilities in the flats

Variety of recyclingbehaviours

Mixed views on the doorstep

recycling service

81% were satisfied with the rubbish collection service

“They’re the only

people, the bin

men, [who] do

their jobs

properly”

17% were very

satisfied with the

doorstep recycling

service, 23% were very

dissatisfied

“Recycling never crossed my mind to be

honest”

“I do recycle, I’ve got bags and bags of stuff on my porch and I take it every time I go to ASDA”

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Local Environment

Base: 200 (All)

Gap analysis: resident perception of…

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Residents appeared to be very proud of their heritage in the area – real sense of belonging

Cultural diversity of the area positively noted by many residents

Good facilities, including the shops nearby, as well as the parks and open spaces

82% felt it was important to have

access to parksand open spaces

“Many different cultures you know kind of

merge together”

“…there’s such a big community feel to it…”

Sense of Belonging to the Neighbourhood

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Neighbourhood Issues

Base: 200 (All)

Gap analysis: resident perception of…

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Perceived lack of street lighting or street lighting that was blocked by overgrowntrees contributed

Personal Safety

Feelings of uneasiness and fear for safety were high in the area

Lack of police presence was perceived to be facilitating the antisocial behaviour and related problems in the area

“…they [trees] need to be trimmed back… they’ve spent all this money putting in new lighting making them

posh and whatever and you can’t really get any light.”

85% felt safe in their own home, only 47% felt safe in the street

where they live after dark, 36% felt safe in their neighbourhood

after dark.

“They need to put one [police officer] round here,

there’s nothing round here.”

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Strategic Actions

Share findings with:

City Council Neighbourhood Management team to inform local priorities and consider joint action

One Nottingham (LSP) Partnerships to inform Local Area Agreement priorities and interventions around Safer, Stronger, Cleaner, Greener themes. These include:

Liveability Partnership

Communities and Neighbourhoods Partnership

Crime and Drugs Partnership

Use report to inform/modify NDC 2008/2009 Delivery Plan where appropriate

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Short Term/Operational Actions

Use report to inform Eco Team planning and tasking

Share with Tenant’s and Residents’ Groups and get feedback

Information sharing event to discuss the report and its implications for the area

Meetings with target groups:

Students, older people, young people, those living in high rise flats, businesses, etc

Follow on research through NDC staff and Young Advisors’ project

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For further information, please contact:

Jo Butcher

Group Director - Market Research and Local Campaigns, ENCAMS

E: [email protected]

T: 01942 612627 / 07918 625648

Jeff Buck

Programme Support Manager, NDC

E: [email protected]

T: 0115 964 8370