ALT-C9/9/2015

Engaging learners in active dialogue around their digital expectations and

experiences

#digitalstudent digitalstudent.jiscinvolve.org

http://digitalstudent.jiscinvolve.org

»Phase 1 study reviewed students’ expectations and experiences of the digital environment at university and we spoke to 500 staff and students during our consultation

»We conducted a review of practice in schools to identify likely incoming expectations

» In phase 2 we focused on FE speaking to 220 learners and 300 staff from colleges across the UK

»Phase 3 Skills study, speaking to adult & community learners, work based learners including apprentices and offender learners

»Prototyping a digital student data service to support providers & universities to gather their learners experiences of technology

09/09/15 Enhancing your learners’ digital experience

09/09/15

Enhancing your learners’ digital experience

The digital experience matters

»Learners' first experiences of university are often online: colleges increasingly relate to students online too

»Learners compare their digital experiences and provision

»Many course experiences are now hybrid/blended

»Learners want to use their own devices and services to access, organise and record their learning

»Learners expect college/university to prepare them for employment in digital workplaces and life in a digital society

»Learners' sense of wellbeing and belonging are tied up with the quality of their digital access

Learners want a say

09/09/15

Enhancing your learners’ digital experience

»Learners in our studies saw the digital experience as an opportunity to contribute and get involved

»Digital engagement methods such as social media, padlets, twitter walls, vox pops etc are popular...

»… and once established can be used for other issues too

»Digital students are different – it is important that the experience of different groups is represented

»Learners can get involved in different ways e.g. advocate, researcher, representative, intern, change agent, project lead, buddy, mentor, designer...

»This is an issue which can help change relationships between staff and students

Colleges and universities want to do this better

09/09/15

Enhancing your learners’ digital experience

»The digital experience is a complex and emerging issue – it's hard to ask the right questions

» Information about it is held by different people in different roles and places – it's hard to get a joined up picture

»Longitudinal, qualitative and comparative data are essential – but difficult to collect, manage and interpret

»Engagement should be part of a change agenda: students get cynical if their opinion is sought but not acted on

»Lack of resources to do the research

» Is the digital experience really a separate issue or should it be investigated alongside other learner data?

Benchmarking the student digital experience

Jisc, NUS and TSEPbit.ly/digistudentexp

09/09/15 Enhancing your learners’ digital experience

Our panel members

»John Webber, Project Manager: Learning Technology Innovation, Sussex Downs College

»Lewis Hobden, Student Digital Leader, Sussex Downs College

»Ewan Crilly, Student Digital Leader, Sussex Downs College

»Charlotte Medland, Humanities PhD Student, University of Southampton

»Dave White, Head of Technology Enhanced Learning, University of the Arts, London

»Helen Beetham, Consultant

09/09/15 Enhancing your learners’ digital experience

Enhancing the student digital experience

https://www.jisc.ac.uk/guides/enhancing-the-digital-student-experience Now with findings from FE Digital Student project and 50 snapshots of current practice from colleges

Updated online guide available from:

09/09/15 Enhancing your learners’ digital experience

Feedback via text wall

»Send a text to 0207 183 8329 starting with digi Q1 NOTE - if you don’t start the text with digi, it won’t go to our inbox

»Q 1 – If you have a question for our panel please text it to this number

09/09/15 Enhancing your learners’ digital experience

Questions for our panel

»Why do you think it's important to develop your digital skills and your online profile?

»What support do you think your university or college should give you in using digital technologies?

»When you arrived, what kind of technologies did you expect to use? Have your expectations been disappointed in some ways? Have they been exceeded in some ways?

09/09/15 Enhancing your learners’ digital experience

What one thing?

»Send a text to 0207 183 8329 starting with digi Q2

»NOTE - if you don’t start the text with digi, it won’t go to our inbox

»Q2 - What one thing will you do to

engage your learners in active dialogue around

their digital expectations and

experiences09/09/15 Enhancing your learners’ digital experience

Get involved

»Digital Student Skills Study is underway exploring work based, adult and community and offender learners and apprentices expectations and experiences of technology

»Get involved:› Host a learner focus group› Share your documentation

with us› Join our national

consultation events› http://digitalstudent.jiscin

volve.org

»Digital Student Data Service:

»Would make it easier for universities and colleges to collect and analyse student expectations and experience data using well-designed and robust questions

»Would enable institutions to compare their data internally (for example by faculty or campus) and with other aggregated, anonymised institutional profiles

»Pilot our prototype service – email sarah.knight@jisc.ac.uk

13/07/15 Enhancing your learners’ digital experience

Digital students are different posters

bit.ly/digitalstudentposters

09/09/15 Enhancing your learners’ digital experience

Enhancing the digital student experience postcards

bit.ly/digitalstudentcards

09/09/15 Enhancing your learners’ digital experience

jisc.ac.uk

Except where otherwise noted, this work is licensed under CC-BY-NC-ND

09/09/15 Enhancing your learners’ digital experience

Sarah.knight@jisc.ac.ukdigitalstudent.jiscinvolve.org#digitalstudent

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