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JISC Conference 2009: Paradox of the agile institution ...
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Transcript of JISC Conference 2009: Paradox of the agile institution ...
Joint Information Systems Committee 24/03/2009 | Supporting education and research | Slide 1
JISC Conference 2009Opening Digital Doors
inspiring innovation
Paradox of the agile institution: Techniques to enable confident adaptation to change
Speakers:1. Bill Olivier, Development Director for Systems and Technology, JISC2. John Callery, DCSF, Chief Enterprise Architect3. Bert van Zomeren, Technical University of Delft, Information Manager (CIO)4. Chris Cobb, Pro Vice-Chancellor, Roehampton University
inspiring innovation
Education, Skills, and Children’s Services
Introductory Overview of Introductory Overview of Enterprise Architecture Enterprise Architecture
JISC ConferenceJISC Conference2424thth March 2009March 2009
John Callery John Callery Chief Enterprise Architect, DCSFChief Enterprise Architect, DCSF
What is enterprise architecture?What is enterprise architecture?
Many definitions:
ANSI/IEEE Standard 1471-2000: Architecture ‘The fundamental organization of a system, embodied in its components, their relationship to each other and the environment, and the principles governing its design and evolution’.
TOGAF (Version 8) Two definitions of architecture, dependent on its contextual use – ‘A formal description of a system, or a detailed plan of the system at component level to guide its implementation’ and ‘The structure of components, their interrelationships and the principles and guidelines governing their design and evolution over time’. Enterprise is any collection of organizations that have a common set of goals and / or a single bottom line.
Gartner: Enterprise Architecture as the process of describing and the description of the desired future state of an organization’s business process, technology, and information to best support the organization’s business strategy
Forrester Research: Enterprise Architecture as a planning, governance, and innovation function that enables an organization to progress towards its vision of its future state
What is enterprise architecture?What is enterprise architecture?
A set of practices and techniquesto provide a holistic view of the components of an enterprise, and their relationship to one anotherthat can be understood by different audiences, with different perspectives and concernsand can be used as a basis for changing the enterprise, so that it becomes more agile, more efficient, and optimally aligned to business goals and objectives
A variety of frameworks usedA variety of frameworks used
Business Domain
Information Domain
Application SystemsDomain
Technology Domain
A variety of tools availableA variety of tools available
0 10 20 30 40 50
BOC Group
Enamics
Adaptive
Avolution
Don't know
Agilense
alfabet
iGrafx
Casewise
M etastorm ProVision
Sybase PowerDesigner
Troux
M EGA
IDS Scheer ARIS
Other, please specify
IBM /Telelogic System Architect
M icrosoft Visio
Plan to use
Are using
Source: December 2008 EA Toolbox Online Survey
Some benefits of enterprise Some benefits of enterprise architecturearchitecture
Deal with complexitySeparates the wood from the trees – high level models that hide the complexity, provide a ‘whole system’ view, but also provide a way in to understanding the complexity of an enterprise
Some benefits of enterprise Some benefits of enterprise architecturearchitecture
More agile enterpriseLoosely coupled modular ‘services’ that can be quickly reconfigured and reused to meet changing business needs
Some benefits of enterprise Some benefits of enterprise architecturearchitecture
More efficient enterprise Through shared services, reused (replicated) services – lean processes
Some benefits of enterprise Some benefits of enterprise architecturearchitecture
Improved delivery of changeEA a basis for impact analysis - and for de- risking delivery through more tightly scoped change projects
Some benefits of enterprise Some benefits of enterprise architecturearchitecture
Improved Business/IT alignmentBusiness and technology services linked to business goals and objectives
Some pitfalls and challengesSome pitfalls and challenges
Be business not IT driven – get business sponsorship, understanding, and commitment
Demonstrate that it quickly adds value – look for real business problems
Get the right level of granularity – breadth rather than depth
Some pitfalls and challengesSome pitfalls and challenges
Don’t over engineer, over centralise, stifle innovation
Don’t let the means (frameworks, tools) distract you from the end (business improvement)
Don’t neglect governance – enterprise wide decisions - the tension between the enterprise view and the project view, between long term and short term
Education, Skills, and Children’s Services
Enterprise ArchitectureEnterprise Architecture for education, skills, and for education, skills, and
childrenchildren’’s servicess servicesJISC ConferenceJISC Conference2424thth March 2009March 2009
John Callery John Callery Chief Enterprise Architect, DCSFChief Enterprise Architect, DCSF
What are we doing?What are we doing?
Enterprise Architecture for Education, Skills and Children’s Services ‘system’
Why are we doing it?Why are we doing it?
A complex diverse delivery landscape but no overall model of the system as a whole against which to assess impact of change
System is fragmented – historically silo based – but needs to be joined up if it is to successfully deliver public services to citizens
Not always clear who is responsible for doing what, or who is doing what (Capability review)
Why are we doing it?Why are we doing it?
Duplication – opportunity for shared services and reuse of assets and greater efficiency
Problems of interoperability – particularly data sharing
Need to ensure IT aligned to business
How are we doing it?How are we doing it?
Using simplified Zachman framework as taxonomy
Education Skills and Children’s Services System Enterprise ArchitectureWHAT HOW WHEREWHOWHY WHEN
Organisation
Roles Teams
OrganisationInformation
Flows
Business Principles
Goals Strategies Objectives
Business Services
Business Processes
Information Objects
Information Collections
Subject Area Business
Data
Business Data
Overview
BusinessData
Strategic Portfolio
Change Scope
OrganisationApplications
Application Interaction
Application Environment
Physical Data Exchange
Specification
Physical Data Stores
Physical Networks
Application Data
Application Platform Services
Application Platform Products
Application Products
Logical Network
Applications For Business
ServiceApplications
BusinessChannels
Service Delivery Channel
Business Standards
Application Principles
Application Standards
Application Platform
principles
Application Platform
Standards
Application Product
Roadmap
Application Platform Roadmap
Strategic Portfolio Roadmap
How are we doing it?How are we doing it?
EA objects or artefacts linked together
How are we doing it?How are we doing it?
Iteratively – underpins information strategy development
AS-IS ENTERPRISE ARCHITECTURE
STAGE 3 – BUSINESS ARCHITECTURE AND ALIGNMENT
STAGE 1 – PRE BUSINESS ARCHITECTURE WORKSHOP ARTEFACTS
STAGE 2 – APPLICATION AND APPLICATION PLATFORM
ARCHITECTURE
1st CutOrganisation
1st CutRoles
OrganisationInformation
Flows
Goals Strategies Objectives
Business Functions
Business Processes
1st CutInformation
Objects
1st CutBusiness
Data
Physical Data Exchange
Specification
Physical Data Stores
Application Platform Services
Application Platform Products
Logical Network
Applications For Business
Service
Applications
1st CutBusinessChannels
Service Delivery Channel
Business Services
RevisedOrganisation
RevisedRoles
RevisedBusiness
Data
RevisedInformation
Objects
RevisedBusinessChannels
Application Interaction
Application Environment
Application Products
TARGET ENTERPRISE ARCHITECTURE
STAGE 4 – TARGET BUSINESS ARCHITECTURE
STAGE 5 – TARGET APPLICATION
ARCHITECTURE
STAGE 6 – TARGET APPLICATION PLATFORM
ARCHITECTURE
STRATEGY
STAGE 7 – STRATEGIC PLANNING
Strategic Portfolio
Change Scope
Strategic Portfolio Roadmap
BUSINESS STRATEGYProblems and Opportunities
What does it look like?What does it look like?
The emergent business architecture –
business services (Work in progress)
What does it look like?What does it look like?
The emergent business architecture –
business processes (Work in progress)
What does it look like?What does it look like?
The emergent business architecture –
business data (Work in progress)
Message content = data objects
What does it look like? What does it look like?
The emergent application architecture –
current application systems (Work in progress)
What does it look like? What does it look like?
AUTHENTICATION SERVICES
PRESENTATION SERVICES
BUSINESS PROCESS SERVICES
INFORMATION SERVICES
INFRASTRUCTURE SERVICES
DATA SERVICES
APPLICATION SERVICES
DCSF Target Architecture (Layers) Strategy & Architecture Unit
Version: 0.1 (DRAFT)
The emergent application architecture –
target state application services (Work in progress)
What does it look like?What does it look like?
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The emergent application platform architecture (Work in progress)
Some key challenges so farSome key challenges so far
Time to get business engagement, commitment, and real as opposed to nominal understandingOften perceived to be ‘technical’ rather than a vehicle for business transformation and improvementBroad scope – and the pace required to produce a substantial EA in the available windowInsufficient in-house capability – enterprise architects who understand the sectorCountercultural – silo based and autonomous culture in many places
On the positive side, it has been very well received when the barriers to development and use have been overcome
A federated learning A federated learning environment for 3TU.environment for 3TU.
Bert van ZomerenBert van Zomeren Delft University of TechnologyDelft University of Technology
JISC conferenceJISC conferenceEdinburgh, march 2009Edinburgh, march 2009
This is aboutThis is about
•• The federation 3TU.The federation 3TU.•• Their ambition to have a federated Their ambition to have a federated
Virtual Learning Environment in 2011Virtual Learning Environment in 2011•• The role of Enterprise ArchitectureThe role of Enterprise Architecture•• First resultsFirst results•• Work in progressWork in progress•• Lessons learnedLessons learned•• Some challengesSome challenges
About 3TU. About 3TU.
•• UniversitiesUniversities of Delft, Eindhoven, Twente• Federation since february 7th, 2007• Main goal: stronger international position in
education and research• 9.000 staff, > 28.000 students• Collaboration in 3TU. Graduate School• 5 joint MSC programmes (since 2006)• Considerable differences in Size, Culture,
Organizational structure, IT Governance, IT environments, applications etc.
The caseThe case
Ambition of 3TU.Graduate School:A federated VLE, available in 2011
Use existing infrastructureIntegration based on SOA
3 portals with identical functionalityStandardize data objects
Archimate as a modelling language
website website website
Data Data Data
Functional services
Functional services
Functional services
Dataother
instititutons
website
Institution X
Functional services
Target architectureTarget architecture
The main ideaThe main ideaPresentation via TU-X
websiteTU-X
1
1. Information request33. request enters bus
22. Invoke service
4444. distribution
5 55
5. local results
6
6. aggregation by bus7. presentation to user
7
MethodsMethods
• Adoption of Service Oriented Architecture (SOA)• Adoption of Archimate framework, modelling
language, tools (BiZZdesign Architect)• Determination of Architectural principles• Choice of 6 most important processes in the VLE• Top down design of processes and functional
services• Validation of proces models by students and staff• Choice of standards to exchange data objects• Independence of applications
Modelling activitiesModelling activities
TU/e has TU/e has ““workingworking”” VLEVLE
/ Dienst ICT PAGE 3724-3-2009
TU/e Digitale Leer en Werk Omgeving (GUI)
Onderwijs informatie makelaar (ESB)Berichten diensten
Kadaster voor changemanagement
Transactie gegevensBuiten(3TU.)
Owis Vubis Studyweb Exchange elk IS
Work in ProgressWork in Progress
• Proof of Concept:– Consultation of course catalogue– Adoption of XCRI-CAP standard for course
information• Archimate training for process architects• Developers webservices• Choice of middelware platform (ESB)• Roadmap for 3TU. VLE
Results/benefitsResults/benefits
• TU/e has a “working” learning environment based on the proposed architecture (performance issue)
• Concept of “integrated” VLE has gained acceptance and support in Delft and Twente
• Delft has a coursebase which is XCRI- Cap conformant.
Lessons learnedLessons learned
• Processes and services can be modelled using Archimate
• Model can be used to build a working Learning Environment
• Archimate training required• Some standards are available• SOA increases life-time of legacy• Performance may be an issue
ChallengesChallenges
• 3TU. is a collaboration between partners who are also fierce competitors
• Individual branding remains very important
• In IT more enthusiasm than in education: growing gap
• Clash of the titans: architects versus project managers
• No experience with services
More challengesMore challenges
• No real enterprise architects in 3TU.
• No power to enforce process design or standards
• Limited authority for architects• Demarcation line between 3TU. and
local infrastructure• Facility sharing??
(do we trust each other?)
EA in HE Support ‘Enabling the agile institution’
Working together, four institutions and expert supporters got to first impact within 12 months, starting simple, bootstrapping skills.
Doing HE ‐
‘convention’• Established approach with
strategic benefits• Professional discipline• 2‐3 yrs to ‘total EA’• 3‐10 years to professional
maturity• High consultancy input
Support activity in Strategic Technologies Group of Flexible Delivery ProgrammeDiffering readiness, adoption & maturityUK, NL and international (Open Group)Face to face and virtualGuidance, Frameworks and Knowledge
Working together enables ‘doing EA’ to progress better, faster
Growing network, learning from and with each other, creating resources for the Enterprise Architects in HE
Network
Challenges, Solutions
Leadership Governance
Gettingstarted
Training& Skills
Convincing
Guidance
TOGAF4HE
KillerAppsTools
BusinessCase
Models Library
EA Simulator Bench
marking
Maturity Baseline
Frameworks
Techwatch
Innovation Base
Stories
SynthesisOG
Community
Knowledge
Thought Leaders
EA Live
Professional Skills
Where ‘EA in HE’
Global
‘UKHE’
STG
EA in HESupport
Commit to program
Commit to EA
International Communities
The Open Group SURF
e-FrameworkITANA
Knowledge, experience,
goodwill, network
JISC FSD Programme
Strategic TechnologiesGroup
UCISA Leadership Foundation
What next?
24 March: JISC Conference, Edinburgh
“Paradox of the agile Institution”
27 April: The Open Group Conference, London
“ Hands on EA ‐
UK/NL face to face”
1 June: Programme Launch
Contact Us!Alex Hawker: [email protected]
David Rose: [email protected]